Announcements

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256961 Views
  • 783 replies
  • 81 likes
  • Account
  • 256961 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126792 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126792 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69932 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69932 Views
  • 63 replies
  • 8 likes

Critical Problems with June 2019 Update

PlanPremiumCountryUSADevice(iPhone 8, MacBook Pro)Operating System(iOS 12, OS) My Question or Issue I want to start off by saying I don’t think I have ever written a review or posted in a community forum for any app before in my life because I just n...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 8, MacBook Pro) Operating System (iOS 12, OS)   My Question or Issue   I want to start off by saying I don’t think I have ever written a r...
  • cgns
  • Casual Listener
  • 1273 Views
  • 4 replies
  • 11 likes
  • Account
    Other
    Premium
  • 1273 Views
  • 4 replies
  • 11 likes

Unable to change email without the password

PlanPremiumCountryEngland, United KingdomDeviceMain device is desktop PC, I listen through my phone a lot tooOperating SystemWindows 10 My Question or IssueHi, im a very frequent user of spotify and im slightly worried. I have gone to update my accou...

  • Casual Listener
  • Plan Premium Country England, United Kingdom Device Main device is desktop PC, I listen through my phone a lot too Operating System Windows 10   My Question or Issue Hi, im a very freq...
  • Billy-J
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 268 Views
  • 1 replies
  • 0 likes

I Can't Edit my profile/Account Info

I registered using my Facebook Account.I tried to edit my profile / Account Info, however it can't be edited.Please help me, how can I resolve this problem?Thank you! Username: 312ksp7ph5cmlkwmeia6hfulaouy

  • Newbie
  • I registered using my Facebook Account. I tried to edit my profile / Account Info, however it can't be edited. Please help me, how can I resolve this problem? Thank you!   Username: 312ksp...
  • A_Musicophile
  • Community Legend
  • 5991 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
  • 5991 Views
  • 1 replies
  • 1 likes

Identity crisis

Premium user here. My problem is that every time I try to connect to Facebook to find some Spotify buddy users of mine it just crashes from any device I use. I'm having a subscription on a very old e-mail and my Facebook is on a newer one, yet when I...

  • Newbie
  • Premium user here. My problem is that every time I try to connect to Facebook to find some Spotify buddy users of mine it just crashes from any device I use. I'm having a subscription on a very old e...
  • Billy-J
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Profile Name not showing

Hello. I just created my account via the phone app, upgraded to premium and all, but I just noticed that the profile name I selected when I created the account, it's not showing in my profile. It only shows a long username with random numbers and let...

  • Newbie
  • Hello.    I just created my account via the phone app, upgraded to premium and all, but I just noticed that the profile name I selected when I created the account, it's not showing in my ...
  • QuackingThings
  • Casual Listener
  • 3239 Views
  • 5 replies
  • 2 likes
  • Account
  • 3239 Views
  • 5 replies
  • 2 likes

someome hijacking my account?

Hello all. I am on spotify premium as part of a family plan. Regularly i get someone playing music via my account on a chrome web player, i.e. my music stops and i see some tracks i never heard of (and dont like) playing for that person. i can take i...

  • Casual Listener
  • Hello all.   I am on spotify premium as part of a family plan. Regularly i get someone playing music via my account on a chrome web player, i.e. my music stops and i see some tracks i never he...
  • zoso_03
  • Music Fan
  • 914 Views
  • 10 replies
  • 0 likes
  • Account
  • 914 Views
  • 10 replies
  • 0 likes

Username is just letters and numbers

So, my username somehow is just a bunch of random numbers and letters, and I don't know how to change or fix that. I've already disabled and re-enabled Facebook data processing, to no avail. It's really unconvenient to have a giant string of letters ...

  • Newbie
  • So, my username somehow is just a bunch of random numbers and letters, and I don't know how to change or fix that. I've already disabled and re-enabled Facebook data processing, to no avail. It's rea...
  • OneByBoo
  • Community Legend
  • 559 Views
  • 1 replies
  • 0 likes
  • Account
  • 559 Views
  • 1 replies
  • 0 likes

Solved!! Where is option to not play an artist?

PlanPremiumCountryCanadaDeviceAndroid and Windows desktop appOperating System Android Oreo, Windows 7 Where is the option to not play an artist when on their page? 3 dots menu doesn't give option on phone app or desktop app

  • Casual Listener
  • Plan Premium Country Canada Device Android and Windows desktop app Operating System  Android Oreo, Windows 7     Where is the option to not play an artist when on their ...
  • OneByBoo
  • Community Legend
  • 539 Views
  • 1 replies
  • 0 likes
  • Premium
  • 539 Views
  • 1 replies
  • 0 likes

Want to change email in account.

PlanPremiumCountryThailandDevice Operating SystemAndroid OreoMy Question or IssueI want to change email for my premium account, but I can't log in because I forgot that email address and I click to reset password already. How do i can do about this?

  • Casual Listener
  • Plan Premium Country Thailand Device   Operating System Android Oreo My Question or Issue I want to change email for my premium account, but I can't log in because I forgot that em...
  • OneByBoo
  • Community Legend
  • 441 Views
  • 3 replies
  • 0 likes
  • Account
  • 441 Views
  • 3 replies
  • 0 likes

Problems claiming google home mini

Like others with family membership we were offered a google home mini. When following the link within the offer period, the message “thanks- your interest has been registered” (or similar) was received but nothing has happened since. How do I get an ...

  • Newbie
  • Like others with family membership we were offered a google home mini. When following the link within the offer period, the message “thanks- your interest has been registered” (or similar) was receiv...
  • Billy-J
  • Spotify Star
  • 994 Views
  • 1 replies
  • 0 likes
  • 994 Views
  • 1 replies
  • 0 likes

join acounts

Hey guy I have a problem this is my personal acount but also have a rap channel and wanted to join the acounts but I dont have access to and I thought that I did it but it is not working. Please help me I would greatly appricate it

  • Casual Listener
  • Hey guy I have a problem this is my personal acount but also have a rap channel and wanted to join the acounts but I dont have access to and I thought that I did it but it is not working. Please...
  • Billy-J
  • Spotify Star
  • 566 Views
  • 1 replies
  • 0 likes
  • 566 Views
  • 1 replies
  • 0 likes

Unable to log in to my spotify

FreeFree/PremiumIsrael Device iPhone 8 plusOperating System iOS My Question or IssueI switched to an iphone 8 plus from my old phone which has my spotify on it. I tried to log in from the new phone and didn’t remember the password so I got an email t...

  • Newbie
  • Free Free/Premium Israel   Device iPhone 8 plus Operating System iOS    My Question or Issue I switched to an iphone 8 plus from my old phone which has my spotify on it. I trie...
  • Billy-J
  • Spotify Star
  • 465 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Benutzer Name besteht aus Zahlen

Ich wollte mir heute einen zweiten Account machen um meinen Benutzernamen zu ändern, da mein alter mir nicht gefällt.Dabei habe ich dann meinen gewünschten Namen bei der Registrierung eingegeben.Als ich später aber auf mein Profil geschaut habe, habe...

  • Newbie
  • Ich wollte mir heute  einen zweiten Account machen um meinen Benutzernamen zu ändern, da mein alter mir nicht gefällt. Dabei habe ich dann meinen gewünschten Namen bei der Registrierung eingege...
  • Katerina
  • Spotify Legend
  • 21978 Views
  • 2 replies
  • 2 likes
  • Account
  • 21978 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution How do I change my display name?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I signed up for mEnter a name in What should we call you? I'd like to change that name b...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...
  • Laura2386
  • Casual Listener
  • 3537 Views
  • 4 replies
  • 0 likes
  • Premium
  • 3537 Views
  • 4 replies
  • 0 likes

Superuser Contribution Artists aren't showing up under "Artists" on Desktop application

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueHi, So I'm using the desktop application and when I click on "Artists" on desktop application, it shows absolutely nothing despite having close to 2000 songs s...

songs.PNG artists.PNG
  • Newbie
  • Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue Hi,       So I'm using the desktop application and when I click on ...
  • Katerina
  • Spotify Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 386 Views
  • 1 replies
  • 0 likes

Question regarding canceling and re-subscribing but keeping limited time offer?

So currently I am not a student, and I'm trying to move out soon but money will be tight with all the initial moving costs. I'm planning on cancelling all of my subscription services until after everything's done with and I have more spare money. How...

  • Newbie
  • So currently I am not a student, and I'm trying to move out soon but money will be tight with all the initial moving costs.   I'm planning on cancelling all of my subscription services until a...
  • Billy-J
  • Spotify Star
  • 512 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 512 Views
  • 1 replies
  • 1 likes

Lost album's

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince this morning my app has been updated and now dozens of my albums have disappeared. How ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since t...
  • raunchnroll
  • Casual Listener
  • 678 Views
  • 6 replies
  • 3 likes
  • Premium
  • 678 Views
  • 6 replies
  • 3 likes

Sonos - Spotify : how to have different accounts?

Me and my partner has a Spotify family account where we have added both our personal accounts and one Sonos system. But the music playing in the Sonos always use my account, even if he uses his phone to activate it. This has resulted in that my recen...

  • Newbie
  • Me and my partner has a Spotify family account where we have added both our personal accounts and one Sonos system. But the music playing in the Sonos always use my account, even if he uses his phone...
  • osornios
  • Spotify Star
  • 440 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 440 Views
  • 1 replies
  • 0 likes

Link already existing spotify artist name to q music distributor site?

Hi, my name has been featured on another artist's song. I do not have that artist page linked to anything yet but I was wondering if I started a new cdbaby account and linked it to the already existing artist page, would that be possible? I would lik...

  • Newbie
  • Hi, my name has been featured on another artist's song. I do not have that artist page linked to anything yet but I was wondering if I started a new cdbaby account and linked it to the already existi...
  • osornios
  • Spotify Star
  • 594 Views
  • 1 replies
  • 0 likes
  • 594 Views
  • 1 replies
  • 0 likes

Recently Played Library No More Updated After Facebook Issue

Hi, I had my Facebook account associated with Spotify temporarily blocked because the user name didn't match my real name and after having unlocked it, my Spotify account still consider me with my past Facebook name (Lamedesimaidenticafotografia Dell...

  • Newbie
  • Hi, I had my Facebook account associated with Spotify temporarily blocked because the user name didn't match my real name and after having unlocked it, my Spotify account still consider me with my pa...
  • osornios
  • Spotify Star
  • 343 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 343 Views
  • 1 replies
  • 0 likes