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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75766 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93189 Views
9 replies
2 likes
I don't understand how it's possible for a 9 year old child to reopen an account? Without having access to credit card information?? All she had to do was to download the app on her iPod touch, press log in with facebook, and as I use safari to acces...
I don't understand how it's possible for a 9 year old child to reopen an account? Without having access to credit card information?? All she had to do was to download the app on her iPod touch, press...
Casual Listener
887 Views
7 replies
0 likes
I got a text like 10 minutes ago that my spotify premium was getting renewed, I didn't know my trial was ending so I right now just cancelled it on the same renew day, will I receive money back?
I got a text like 10 minutes ago that my spotify premium was getting renewed, I didn't know my trial was ending so I right now just cancelled it on the same renew day, will I receive money back?
Community Legend
4898 Views
1 replies
1 likes
I bought a 3 month subscription for premium for 99 cents. The three months ends in 2 weeks and I was wondering if I cancel my subscription today if I will lose premium instantly, or it just won't automatically renew itself on my credit card once the ...
I bought a 3 month subscription for premium for 99 cents. The three months ends in 2 weeks and I was wondering if I cancel my subscription today if I will lose premium instantly, or it just won't aut...
Community Legend
253 Views
1 replies
0 likes
Hello can some please help me I need to cancel my account iv tried going through the contact form and email my comment only to get a confusing email back with a link of how to delete it and all it does is direct me back to the page I started can some...
Hello can some please help me I need to cancel my account iv tried going through the contact form and email my comment only to get a confusing email back with a link of how to delete it and all it do...
Community Legend
221 Views
1 replies
0 likes
I have been trying to purchasing 3 months subscription. But after i enter all my info although i have enough limit on my credit card i end up with an error everytime i try. It supposed to be a birthday gift for a friend for today. I am dissappointed.
I have been trying to purchasing 3 months subscription. But after i enter all my info although i have enough limit on my credit card i end up with an error everytime i try. It supposed to be a birthd...
Community Legend
214 Views
1 replies
0 likes
I was under the impression that I could renew my student spotify discount up to 3 times after the initial year but I am having trouble doing so. Has anyone had sucess with this?
I was under the impression that I could renew my student spotify discount up to 3 times after the initial year but I am having trouble doing so. Has anyone had sucess with this?
Newbie
338 Views
1 replies
0 likes
Hello, I would like to add the NUS discount to my current premium account. I keep getting the It appears that you are not eligible for the discounted product that you are trying to purchase. If you'd like you can still upgrade your account to premium...
Hello, I would like to add the NUS discount to my current premium account. I keep getting the It appears that you are not eligible for the discounted product that you are...
Casual Listener
4677 Views
54 replies
0 likes
I have a really strange problem. I noticed yesterday that someone had hacked into my spotify premium account, deleted all my playlists and kept on changing my music. Upon discovering this I changed my password straight away which seemed to stop the p...
I have a really strange problem. I noticed yesterday that someone had hacked into my spotify premium account, deleted all my playlists and kept on changing my music. Upon discovering this I changed m...
Community Legend
452 Views
3 replies
0 likes
I'm trying to find a way to talk to someone at Spotify to resolve a billing issue. I have a charge from Spotify on my credit card, but when I logged into my account I saw that I have a free subscription. I never use Spotify and have no idea what the ...
I'm trying to find a way to talk to someone at Spotify to resolve a billing issue. I have a charge from Spotify on my credit card, but when I logged into my account I saw that I have a free...
Newbie
495 Views
3 replies
0 likes
Those we're really useful for finding new music and 50% of why I have a premium subscription. The music reviews from written media got a whole new dimension, one which you guys (Spotify) have ruined! Please let us have them back 8Rolling Stones Magaz...
Those we're really useful for finding new music and 50% of why I have a premium subscription. The music reviews from written media got a whole new dimension, one which you guys (Spotify) have ruined!...
Casual Listener
289 Views
2 replies
0 likes
How about friends, my problem is the below ... is that my brother asked me my credit card for 3 months for $ 290. (Chile), the issue when I try to make the payment is indicated that the Account Visa already had the promotion of three months and there...
How about friends, my problem is the below ... is that my brother asked me my credit card for 3 months for $ 290. (Chile), the issue when I try to make the payment is indicated that the Account Visa ...
Casual Listener
261 Views
2 replies
0 likes
I'm trying to reset my password but when I click on the reset link it tells me the link is invalid
I'm trying to reset my password but when I click on the reset link it tells me the link is invalid
Community Legend
278 Views
1 replies
0 likes
Hi, Can anyone help me. I have a Spotify Premium account. I can log into www.spotify.com fine and view my account. However I can't log in on my phone or laptop to access any music, it keeps saying incorrect username or password. But it works fine at ...
Hi, Can anyone help me. I have a Spotify Premium account. I can log into www.spotify.com fine and view my account. However I can't log in on my phone or laptop to access any music, it keeps saying in...
Community Legend
245 Views
1 replies
0 likes
I removed all notification options in my account (except for payment notifications) but I still get emails about new music. Please stop spamming me.
I removed all notification options in my account (except for payment notifications) but I still get emails about new music. Please stop spamming me.
Community Legend
960 Views
3 replies
0 likes
Can anyone tell me why Spotify changed my payments from 4.99 to 9.99? I am a student at Liberty University and (without notification) the Spotify team changed my premium payment. I love Spotify but this is ridiculous. Any information regarding this t...
Can anyone tell me why Spotify changed my payments from 4.99 to 9.99? I am a student at Liberty University and (without notification) the Spotify team changed my premium payment. I love Spotify but t...
Community Legend
279 Views
1 replies
0 likes
I'm trying to permanantly delete my Spotify account and on the website I found the Contact form. From there I selected "I want to permanently close my Spotify account". There's one result saying "How can I close my Spotify account?". From there it gi...
I'm trying to permanantly delete my Spotify account and on the website I found the Contact form. From there I selected "I want to permanently close my Spotify account". There's one result saying "How...
Community Legend
580 Views
1 replies
0 likes
I need to switch from Apple payment to regular (through Spotify directly) for Premium. I've cancelled my Apple subscription (because it's such a ripoff, charging $3 extra). Under my "Subscription and payment" page it says "Once your subscription has ...
I need to switch from Apple payment to regular (through Spotify directly) for Premium. I've cancelled my Apple subscription (because it's such a ripoff, charging $3 extra). Under my "Subscription and...
Community Legend
390 Views
1 replies
0 likes
Hi everyone, I hope someone can help me wit the following problem: My profile says im registered in France (?). I am not able to change this as the country box in my profile is greyed out. I also tried to reset my payment details, but it didn't work....
Hi everyone, I hope someone can help me wit the following problem: My profile says im registered in France (?). I am not able to change this as the country box in my profile is grey...
Community Legend
438 Views
1 replies
0 likes
Everytime i click on the link to the contact form to delete my spotify account it takes me back to the options menu
Everytime i click on the link to the contact form to delete my spotify account it takes me back to the options menu
Community Legend
499 Views
1 replies
0 likes
Hello, I recently upgraded to the student premium offer ($4.99), and it shows that it was taken out of my account - yet it still says i'm only a free user. I've tried loggin in/out and uninstalling/reinstalling too. Anyone have any help to offer? It ...
Hello, I recently upgraded to the student premium offer ($4.99), and it shows that it was taken out of my account - yet it still says i'm only a free user. I've tried loggin in/out and uninstalling/r...
Community Legend
235 Views
1 replies
0 likes
