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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256240 Views
  • 783 replies
  • 81 likes
  • Account
  • 256240 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126628 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126628 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69868 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69868 Views
  • 63 replies
  • 8 likes

Problem in connecting to facebook account

When I firstly registered on spotify I used my email and recieved a username as my name (I assume it was taken from the mail).After a while my username changed itself to a string of letters and numbers and now I'm unable to change it. On the support ...

  • Newbie
  • When I firstly registered on spotify I used my email and recieved a username as my name (I assume it was taken from the mail). After a while my username changed itself to a string of letters and num...
  • user-removed
  • Not applicable
  • 362 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 362 Views
  • 2 replies
  • 0 likes

Solved!! Modify name of profil (name appears in the application)

PlanPremiumCountryFrance Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, i need to change the name who appears in Spotify because it is not a name but a Phone...

  • Visitor
  •   Plan Premium Country France   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Iss...
  • OneByBoo
  • Community Legend
  • 484 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 484 Views
  • 1 replies
  • 0 likes

Display Name

PlanPremiumCountryAustraliaDeviceAcer Predator Helios 300 / iPhone XROperating SystemWindows 10 / iOS 12 My Question or IssueI changed my display name to something really stupid a while ago, so I connected my facebook account as I just wanted it to d...

  • Newbie
  • Plan Premium Country Australia Device Acer Predator Helios 300 / iPhone XR Operating System Windows 10 / iOS 12   My Question or Issue I changed my display name to something really stu...
  • OneByBoo
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
  • 155 Views
  • 1 replies
  • 0 likes

Can't add artist Bio

Hey guys! Trying to add a artist bio to my page "Parks in Paradise" but it's not allowing me to add anything. I have other artist accounts in my same account and have no issue with this but only on my artist page "Parks in Paradise". I've tried on bo...

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  • Music Fan
  • Hey guys!    Trying to add a artist bio to my page "Parks in Paradise" but it's not allowing me to add anything. I have other artist accounts in my same account and have no issue with thi...
  • OneByBoo
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Claim an artist not loading

I am attempting to claim my proifle as an artist for my podcast, and after I select my profile it brings me to a loading page with three dots. I have attempted this process on my phone and computer to which I get the same results. I have even used di...

  • Newbie
  • I am attempting to claim my proifle as an artist for my podcast, and after I select my profile it brings me to a loading page with three dots. I have attempted this process on my phone and computer t...
  • Jemi
  • Spotify Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
  • 235 Views
  • 1 replies
  • 0 likes

Offline when using cell data

PlanPremiumCountrySingapore DeviceiPhone 7Operating SystemiOS 10 My Question or IssueRecently, my Spotify was always offline when using mobile phone data. If connecting wifi, it works normally. I tried logout and login again. I also tried to uninstal...

  • Casual Listener
  • Plan Premium Country Singapore   Device iPhone 7 Operating System iOS 10   My Question or Issue Recently, my Spotify was always offline when using mobile phone data. If connectin...
  • Billy-J
  • Spotify Star
  • 399 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 399 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problema nombre de usuario

PlanPremiumCountryChileEl problema es el siguiente.mi nombre de usuario sale mal escrito, (oscar, siendo que es Oscar), quisiera elevar solicitud para realizar el cambio Ademas tengo problemas para que me tome el nombre de usuario de facebook, sigue ...

  • Casual Listener
  • Plan Premium Country Chile El problema es el siguiente. mi nombre de usuario sale mal escrito, (oscar, siendo que es Oscar), quisiera elevar solicitud para realizar el cambio  Ademas t...
  • xracso
  • Casual Listener
  • 232 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
  • 232 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs not showing up under artist

Plan: PremiumHong KongDevice: All devices My Question or issue: So this has been going on for a few weeks and it still hasn't been fixed. At first I thought that this was a bug which is why I never reached out, but it has gone on for several weeks no...

  • Regular
  • Plan:   Premium Hong Kong Device:   All devices     My Question or issue:   So this has been going on for a few weeks and it still hasn't been fixed. At first I though...
  • tthowellxx
  • Regular
  • 5222 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 5222 Views
  • 4 replies
  • 0 likes

No access to the connected mail account - SOS

Hey guys, I need your help. I just realized that my Spotify account is connected to a mail account I no longer have access to. I tried to connect it to my current mail account, however, I forgot my password because I usually log in using Facebook. Th...

  • Visitor
  • Hey guys,   I need your help. I just realized that my Spotify account is connected to a mail account I no longer have access to. I tried to connect it to my current mail account, however, I fo...
  • Billy-J
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 347 Views
  • 1 replies
  • 0 likes

Solved!! Add person to family and keep playlists from her current Premium Account

PlanPremiumCountryGermanyDeviceAndroid/W7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I add a person to my family account and keep the playlists from her current Premium account?She has a regular Premium account...

  • Newbie
  • Plan Premium Country Germany Device Android/W7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How can I add a person to my family account and keep...
  • Billy-J
  • Spotify Star
  • 322 Views
  • 1 replies
  • 0 likes
  • Premium
  • 322 Views
  • 1 replies
  • 0 likes

No playlist in the online version

Hello, I can log in both from desktop and online but online I cant see the playlist that I created in the desktop version. I use the same log-in details and I use Windows.Looking forward to your helpThank you

  • Visitor
  • Hello, I can log in both from desktop and online but online I cant see the playlist that I created in the desktop version. I use the same log-in details and I use Windows. Looking forward to your he...
  • Billy-J
  • Spotify Star
  • 353 Views
  • 3 replies
  • 0 likes
  • Account
  • 353 Views
  • 3 replies
  • 0 likes

I’ve changed my country and my playlist gone, how can I recover it?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • Other
  • 308 Views
  • 1 replies
  • 0 likes

Solved!! Facebook account already connected to another Spotify account

I went to my facebook settings, deleted spotify app and tried to connect through facebook again (to be able to find my friends) but i still get the same response.

  • Newbie
  • I went to my facebook settings, deleted spotify app and tried to connect through facebook again (to be able to find my friends) but i still get the same response.
  • Luan
  • Spotify Star
  • 2577 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 2577 Views
  • 1 replies
  • 0 likes

Accidentally opened a community account

(Wow. I think I horribly messed up with the posting location. I'm so sorry if I did.) PlanPremiumCountryUSADeviceGalaxy S8+Operating System(Whatever the most current is. I have no idea where to find it on here.) My Question or IssueI didn't exactly m...

  • Visitor
  •   (Wow. I think I horribly messed up with the posting location. I'm so sorry if I did.)   Plan Premium Country USA Device Galaxy S8+ Operating System (Whatever the most current is...
  • Billy-J
  • Spotify Star
  • 462 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 462 Views
  • 1 replies
  • 0 likes

Solved!! Update country and address

PlanPremium Family My Question or IssueHello,I recently moved from one country to another and I know that there are lots of posts about country/address change but I've looked through a bunch of community posts and help topics and I can't find a speci...

  • Visitor
  • Plan Premium Family   My Question or Issue Hello, I recently moved from one country to another and I know that there are lots of posts about country/address change but I've looked through a...
  • Luan
  • Spotify Star
  • 431 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 431 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't find a friend by username search

Hi,This morning I could find a friend via the username search on my PC and I-Phone app. Now I cannot find them.How is this possible - it is like the account has disappeared even though it still exisits.What can I do to find it again?ThanksPlanFreeCou...

  • Newbie
  • Hi, This morning I could find a friend via the username search on my PC and I-Phone app.  Now I cannot find them. How is this possible - it is like the account has disappeared even though it s...
  • Peter
  • Spotify Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • Other
  • 234 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problem with account name

So, my account name is just numbers (no letters).I havent set it as that, it just changed for some reason.My friends also see my name as numbers and I honestly find that really annoying.This happens on all my devices.I wanted to email spotify support...

  • Casual Listener
  • So, my account name is just numbers (no letters). I havent set it as that, it just changed for some reason. My friends also see my name as numbers and I honestly find that really annoying. This ha...
  • Peter
  • Spotify Legend
  • 870 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
  • 870 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution No longer able to search for my profile

Hi community, I use premium and have for a long time been able to just search my profile name in the search bar on all kinds of platforms. For instance on my friends phone at a party. But about a couple of months ago i could not find my profile anywh...

  • Casual Listener
  • Hi community,   I use premium and have for a long time been able to just search my profile name in the search bar on all kinds of platforms. For instance on my friends phone at a party. But ab...
  • Peter
  • Spotify Legend
  • 1372 Views
  • 7 replies
  • 0 likes
  • Account
  • 1372 Views
  • 7 replies
  • 0 likes

Why my account name is random letters and numbers?

PlanFreeCountryIndonesiaDeviceAnywhereOperating SystemAll of them My Question or IssueWhy my name is 224q7nrrzzgwfum7dpyqskfhi?

  • Casual Listener
  • Plan Free Country Indonesia Device Anywhere Operating System All of them   My Question or Issue Why my name is 224q7nrrzzgwfum7dpyqskfhi?
  • buncetek
  • Casual Listener
  • 493 Views
  • 2 replies
  • 0 likes
  • Account
  • 493 Views
  • 2 replies
  • 0 likes

Solved!! [Account] Change Username

Plan PremiumCountry USA Device iPhone SE, Windows 10 64-bitOperating System Windows 10 My Question or IssueMy username has been a bunch of letters and numbers since I joined Spotify waaaaay back when. I want to be able to change it to my usual online...

  • Visitor
  • Plan Premium Country USA   Device iPhone SE, Windows 10 64-bit Operating System Windows 10   My Question or Issue My username has been a bunch of letters and numbers s...
  • Luan
  • Spotify Star
  • 653 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 653 Views
  • 1 replies
  • 0 likes