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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80370 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653720 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734140 Views
18 replies
29 likes
PlanFreeCountryUSADevice(iPhone 8Operating System(iOS 10 My Question or Issue Today when I tried getting on Spotify I was randomly logged out of my account. I tried logging in with my email but it didn’t bring me to my correct account, or at least if...
Plan Free Country USA Device (iPhone 8 Operating System (iOS 10 My Question or Issue Today when I tried getting on Spotify I was randomly logged out of my account. I tried lo...
Spotify Legend
379 Views
1 replies
0 likes
I created my Spotify account using Facebook however spotify took my Facebook account's primary Email which I have not used since years and does not exist ( I tried opening it hotmail said it no longer exists ) I changed my primary Email on facebook b...
I created my Spotify account using Facebook however spotify took my Facebook account's primary Email which I have not used since years and does not exist ( I tried opening it hotmail said it no longe...
Community Legend
560 Views
1 replies
0 likes
So, I'm new here and have absolutely no clue what I'm doing. I have several playlists that I want to share, but don't know how to do so. I took a screenshot of my playlists, but that's about as much as I know. Can someone help me? Thank you
So, I'm new here and have absolutely no clue what I'm doing. I have several playlists that I want to share, but don't know how to do so. I took a screenshot of my playlists, but that's...
Gig Goer
1241 Views
4 replies
0 likes
I keep getting this error code thrown at me when I try to login to my artist account on my phone and computer. I made the account and successfully got in at first, but when I tried to log back in this happened. When I ask for a password reset it tell...
I keep getting this error code thrown at me when I try to login to my artist account on my phone and computer. I made the account and successfully got in at first, but when I tried to log back in thi...
Spotify Legend
2094 Views
4 replies
0 likes
I have a premium account and I log in via Facebooktoday I received an email that someone in Russia accessed my account, so I want to change my password, but as I access it on facebook I don't have a registered addresswhen I try to put an email in the...
I have a premium account and I log in via Facebook today I received an email that someone in Russia accessed my account, so I want to change my password, but as I access it on facebook I don't have ...
Moderator
1596 Views
3 replies
0 likes
DELETE THIS POST
DELETE THIS POST
Composer
688 Views
3 replies
0 likes
PlanFreeCountryUS/FranceDevicePixel 2XLOperating SystemAndroid 10 My Question or IssueThis is the famous "you're offline" login issue, but none of the solutions posted here works. When I try login on android, I get the "you are offline, check your co...
Plan Free Country US/France Device Pixel 2XL Operating System Android 10 My Question or Issue This is the famous "you're offline" login issue, but none of the solutions poste...
Casual Listener
865 Views
2 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Spotify Legend
1540 Views
1 replies
1 likes
PlanPremiumCountryUk My Question or IssueI have applied and been verified by SheerID for student discount however when I now try to apply it it get stuck on the screen shown in the attachment. I have tried in my phone and laptop and on mobile data an...
Plan Premium Country Uk My Question or Issue I have applied and been verified by SheerID for student discount however when I now try to apply it it get stuck on the screen shown ...
Moderator
4603 Views
3 replies
0 likes
Its been 3 days and more but profile picture does not show up
Its been 3 days and more but profile picture does not show up
Composer
561 Views
2 replies
0 likes
Windows10, Desktop.So I saw my spotify desktop username was (bunch of numbers)I discovered I needed to set display name. I could not do it on desktop so I did on mobile.That worked.I went to desktop, display name still all numbers.So I logged out; to...
Windows10, Desktop. So I saw my spotify desktop username was (bunch of numbers) I discovered I needed to set display name. I could not do it on desktop so I did on mobile. That worked....
Not applicable
467 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
364 Views
1 replies
0 likes
I've been using the same (free) account for three years and never changed my username or password. Today I opened spotify only to find out that I've been logged out and when I tried to log in it said that I'm using invalid username or password. After...
I've been using the same (free) account for three years and never changed my username or password. Today I opened spotify only to find out that I've been logged out and when I tried to log in it said...
Moderator
3769 Views
1 replies
0 likes
Hi guys,I'm trying to understand what is the best practice to let Spotify know my genre (in my case it's 'indie pop'). As I see for now, the artists API return that I have no genre (see in the added screenshot). Can you please advice from your own ex...
Hi guys, I'm trying to understand what is the best practice to let Spotify know my genre (in my case it's 'indie pop'). As I see for now, the artists API return that I have no genre (see in the ad...
Regular
1315 Views
2 replies
0 likes
Hello,First of all, I'm not really fluent in english so I'm sorry if i'm not clear in my post. I created an account through Facebook. I deleted recently my Facebook account. I tried to unlink it from my Spotify account but I think it created another ...
Hello, First of all, I'm not really fluent in english so I'm sorry if i'm not clear in my post. I created an account through Facebook. I deleted recently my Facebook account. I tried to unl...
Casual Listener
820 Views
4 replies
0 likes
I asked my son to start a subscription, but he started with an account he used to use in the past and today he no longer has access to email, when he realized it was this account he simply switched accounts, but somehow when I do my subscription in a...
I asked my son to start a subscription, but he started with an account he used to use in the past and today he no longer has access to email, when he realized it was this account he simply switched a...
Visitor
625 Views
2 replies
0 likes
who owns the account of someone who passed away?
who owns the account of someone who passed away?
Composer
703 Views
1 replies
1 likes
PlanPremiumCountryUnited StatesDeviceiPhone 11 Pro, PCOperating SystemiOS 13.5.1, Windows 10My Question or IssueWhat is the point of having a Display Name if it's not being used in place of the unchangeable random string of characters that is a usern...
Plan Premium Country United States Device iPhone 11 Pro, PC Operating System iOS 13.5.1, Windows 10 My Question or Issue What is the point of having a Display Name if it's not being used in ...
Moderator
1087 Views
1 replies
0 likes
Hey so around late 2018 I wasn’t able to log into my account with a different email address so I just created another one with a different email address than the one before and just followed my playlists from the other one. But recently, Spotify has ...
Hey so around late 2018 I wasn’t able to log into my account with a different email address so I just created another one with a different email address than the one before and just followed my playl...
Spotify Star
521 Views
1 replies
0 likes
I updated my Avatar Image via the Spotify Artist App on my phone.If I log in via the PC it shows me the new Avatar Image, but just through the Spotify Artist section. If I look up my Account through the regular Spotify App it hasn't updatet anythingW...
I updated my Avatar Image via the Spotify Artist App on my phone. If I log in via the PC it shows me the new Avatar Image, but just through the Spotify Artist section. If I look up my Account throug...
Spotify Star
13264 Views
2 replies
0 likes
