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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 459 Views
  • 0 replies
  • 7 likes
  • Security
  • 459 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 440985 Views
  • 968 replies
  • 108 likes
  • Account
  • 440985 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195986 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195986 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107080 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107080 Views
  • 70 replies
  • 11 likes

I need to cancel my premium and I don’t know my password, I sent email to reset and didn’t go thru

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Joel-M
  • Composer
  • 415 Views
  • 5 replies
  • 0 likes
  • Premium
  • 415 Views
  • 5 replies
  • 0 likes

Having trouble linking Spotify to PS4

Greetings, Spotify Ltd, or whoever runs this place As the Spotify released over the Russia, i wanted to link my Spotify account to a PS4. No accounts on it, so i tried to link it, but there was an error like “Linking accounts is not supported in your...

  • Newbie
  • Greetings, Spotify Ltd, or whoever runs this place 🙂   As the Spotify released over the Russia, i wanted to link my Spotify account to a PS4. No accounts on it, so i tried to link it, but the...
  • 607 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 607 Views
  • 0 replies
  • 0 likes

i wanna close an account that's mine, but i dont know my user, pass, or email.

PlanfreeCountryusaDevicethinkpad/computerOperating Systemwindows My Question or Issuei wanna close an account that's mine, but i dont know my user, pass, or email. i can prove that the account is mine (if that helps). (the attachment is the account i...

  • Casual Listener
  • Plan free Country usa Device thinkpad/computer Operating System windows    My Question or Issue i wanna close an account that's mine, but i dont know my user, pass, or email. i ca...
  • noosha
  • Casual Listener
  • 377 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 377 Views
  • 4 replies
  • 0 likes

Account

Created a new account and again I have many characters in my nickname. Is this the way it should be? Can it be changed somehow?

  • Visitor
  • Created a new account and again I have many characters in my nickname. Is this the way it should be? Can it be changed somehow?
  • Billy-J
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
  • 219 Views
  • 1 replies
  • 0 likes

HACKED Someone got into one of my family plan member's account and I can't get their picture off n

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 560 Views
  • 1 replies
  • 0 likes
  • Account
  • 560 Views
  • 1 replies
  • 0 likes

Free trial from xbox

PlanPremiumCountryUnited KingdomDeviceHuawei Y6 2019Operating SystemAndroid 9My Question or IssueHi I'm trying to get 3 months free from xbox game pass perk but when it goes to the section to put my bank details in its not loading its just constantly...

  • Visitor
  • Plan Premium Country United Kingdom Device Huawei Y6 2019 Operating System Android 9 My Question or Issue Hi I'm trying to get 3 months free from xbox game pass perk but when it goes to the ...
  • Joel-M
  • Composer
  • 360 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is my Discover Weekly giving me weird recommendations?

Every week, I make it a priority to listen to my discover weekly and mark the songs I don't like, but last year I made a playlist full of "meme songs" aka songs I wouldn't listen to normally, and I played it with my friends in the car as a joke once,...

  • Casual Listener
  • Every week, I make it a priority to listen to my discover weekly and mark the songs I don't like, but last year I made a playlist full of "meme songs" aka songs I wouldn't listen to normally, and I p...
  • jakeasher8
  • Casual Listener
  • 1322 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
  • 1322 Views
  • 2 replies
  • 0 likes

Solved!! spotify.me

Hello guys, I just want to know where is "spotify.me" website. Because I want to see my stats and to know the time I spent listening to music.Thx for your help.

  • Visitor
  • Hello guys,  I just want to know where is "spotify.me" website. Because I want to see my stats and to know the time I spent listening to music. Thx for your help.  
  • Billy-J
  • Spotify Star
  • 4835 Views
  • 1 replies
  • 0 likes
  • Other
  • 4835 Views
  • 1 replies
  • 0 likes

Solved!! Delete old account and change current account username to the old one

So I have an old account which I didn’t have access to until now. I had made a new account which has all my playlists and premium. I thought of deleting the old account and changing my current account username to the old one but there is no option to...

  • Regular
  • So I have an old account which I didn’t have access to until now. I had made a new account which has all my playlists and premium. I thought of deleting the old account and changing my current accoun...
  • Billy-J
  • Spotify Star
  • 2018 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
  • 2018 Views
  • 10 replies
  • 0 likes

Re: Sky Cancelled Premium Plan

I am in exactly the same boat. My Sky plan was cancelled 5 July and Sky are adamant it is cancelled. Their bills support this.However in Spotify I am still a premium customer and they say there is no cancellation.I want to subscribe to family but can...

  • Visitor
  • I am in exactly the same boat. My Sky plan was cancelled 5 July and Sky are adamant it is cancelled. Their bills support this. However in Spotify I am still a premium customer and they say there is ...
  • Billy-J
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do not see Sign in With Apple on macOS app

PlanFamily CountryUSA DeviceMacBook Pro 2016 Operating SystemmacOS 10.15.4 My Question or IssueThere is no option to sign in with Apple. I just updated Spotify to the (I'm assuming) latest version.  

Screen Shot 2020-04-08 at 12.16.55 PM.png
  • Casual Listener
  • Plan Family   Country USA   Device MacBook Pro 2016   Operating System macOS 10.15.4   My Question or Issue There is no option to sign in with Apple. I just updated S...
  • Berseker
  • Visitor
  • 3243 Views
  • 3 replies
  • 1 likes
  • Login
  • 3243 Views
  • 3 replies
  • 1 likes

Superuser Contribution I can’t enter in the settings

I can’t enter the settings of my account to change the location. and on the main website and on this an error crashes. what to do?

  • Visitor
  • I can’t enter the settings of my account to change the location. and on the main website and on this an error crashes. what to do?
  • Elena
  • Moderator
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
  • 333 Views
  • 1 replies
  • 0 likes

Solved!! Date of birth field only accepts 1 to 9 as day of month

I needed to change my country to Russia since Spotify has launched there officially. When I first tried to do that, I had an error connected with my date of birth. After trying different things, I understood that somehow only numbers 1 to 9 were acce...

  • Casual Listener
  • I needed to change my country to Russia since Spotify has launched there officially. When I first tried to do that, I had an error connected with my date of birth. After trying different things, I un...
  • EthanS1
  • Community Legend
  • 1780 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 1780 Views
  • 4 replies
  • 0 likes

Re: Switching from premium to duo

estoy cambiando mi suscripcion Premium Familiar a Premium Duo y detecto error en nuestra direccion personal, no me permite corregir y ES FUNDAMENTAL PARA CONTINUAR. Nuestra casa donde vivimos hace 32 años es. Avenida Las Torres 025(CERO DOS CINCO). M...

  • Visitor
  • estoy cambiando mi suscripcion Premium Familiar a Premium Duo y detecto error en nuestra direccion personal, no me permite corregir y ES FUNDAMENTAL PARA CONTINUAR. Nuestra casa donde vivimos hace 32...
  • Billy-J
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account isn't searchable; shows error

I recently made a free account to spam some of my playlists so they wouldn't clog up my premium account. However, my new account isn't searchable to myself nor any of my other friends. I tried following myself on my free account but when I go through...

  • Casual Listener
  • I recently made a free account to spam some of my playlists so they wouldn't clog up my premium account. However, my new account isn't searchable to myself nor any of my other friends. I tried follow...
  • gardenghost1c
  • Casual Listener
  • 347 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 347 Views
  • 2 replies
  • 0 likes

Cannot log in while using the correct password

I am currently on an andriod device using the Spotify app. It worked perfectly fine until as of 10 minutes ago, when it decided to tell me to log in to access my account. After typing in the CORRECT password multiple times, I was given the option to ...

  • Casual Listener
  • I am currently on an andriod device using the Spotify app. It worked perfectly fine until as of 10 minutes ago, when it decided to tell me to log in to access my account. After typing in the CORRECT ...
  • 447 Views
  • 0 replies
  • 0 likes
  • Account
  • 447 Views
  • 0 replies
  • 0 likes

Problems with Recovered Playlists

Plan: Family PlanCountry: USDevice: iPhone 6s PlusOperating System: iOS 13My Question or Issue: Hello Spotify, I’ve recently recovered some playlists which I deleted a while ago and they have been restored but they don’t appear on the home screen sec...

  • Visitor
  • Plan: Family Plan Country: US Device: iPhone 6s Plus Operating System: iOS 13 My Question or Issue:  Hello Spotify, I’ve recently recovered some playlists which I delete...
  • Joel-M
  • Composer
  • 1228 Views
  • 6 replies
  • 0 likes
  • Account
  • 1228 Views
  • 6 replies
  • 0 likes

No 'Edit Profile' button on mobile app

PlanFreeOperating SystemAndroid My Question or IssueHi, I wanted to follow the instructions for changing my display name, but after I tapped 'View profile', there is no 'Edit profile' button under my name. I'm on Android, using the latest app version...

  • Newbie
  • Plan Free Operating System Android   My Question or Issue Hi, I wanted to follow the instructions for changing my display name, but after I tapped 'View profile', there is no 'Edit profile...
  • Keanu_C
  • Community Legend
  • 605 Views
  • 1 replies
  • 0 likes
  • Account
  • 605 Views
  • 1 replies
  • 0 likes

Account

My Question or Issuei have a premium account, I was logged out. I now cant log back into the premium account as it is telling me the email address isn't registered? I have been paying monthly payments and expect i will still pay this month. I have th...

  • Visitor
  •     My Question or Issue i have a premium account, I was logged out. I now cant log back into the premium account as it is telling me the email address isn't registered?  I have be...
  • EthanS1
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • Account
  • 323 Views
  • 1 replies
  • 0 likes

Kicked out of account and cant log back in, it keeps saying not connected even though I am

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • JodieV
  • Casual Listener
  • 396 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 396 Views
  • 2 replies
  • 0 likes