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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88511 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
757344 Views
18 replies
29 likes
Hi, I'm trying to reopen my premium account, paying £9.99/month using my visa debit, as I have done for the past year.There is no option for this. Could anyone offer a suggestion? Thanks.
Hi, I'm trying to reopen my premium account, paying £9.99/month using my visa debit, as I have done for the past year. There is no option for this. Could anyone offer a suggestion? Thanks.
Community Legend
1414 Views
10 replies
0 likes
Hi community, I'm currently on the Spotify US student discount plan and want to know if Spotify will notify once 12 months have passed (from when I first got on this student plan) to re-verify my student status. Otherwise, will Spotify automatically ...
Hi community, I'm currently on the Spotify US student discount plan and want to know if Spotify will notify once 12 months have passed (from when I first got on this student plan) to re-veri...
Spotify Legend
383 Views
1 replies
0 likes
Premium won't work on my new phone but still works on my old one help but I set the account up with Facebook however I can't remember the password for the email address I set my Facebook up so I now have a new email address Joejas96@mail.com helllpp!...
Premium won't work on my new phone but still works on my old one help but I set the account up with Facebook however I can't remember the password for the email address I set my Facebook up so I now ...
Casual Listener
241 Views
1 replies
0 likes
Hi,I've recently opened a bank account that requires two direct debits be in action for the account to give interest. I have one set up for my phone, and thought I could use the second one as an excuse and opportunity to get spotify premium. So... ba...
Hi, I've recently opened a bank account that requires two direct debits be in action for the account to give interest. I have one set up for my phone, and thought I could use the second one as an ex...
Casual Listener
20169 Views
4 replies
0 likes
Today I tried to open Spotify like normal and it had logged me out on my PC, so I hit the login with facebook and now im getting a message saying "Your country does not match the one set in your profile. To continue use, update your profile or upgrad...
Today I tried to open Spotify like normal and it had logged me out on my PC, so I hit the login with facebook and now im getting a message saying "Your country does not match the one set in your prof...
Spotify Star
4254 Views
11 replies
0 likes
Hi, My problem is that when i try to remove a marked song from my playlist,another "random" song will be removed instead (surely there is a pattern,but since I have no clue which song that is removed instead its difficult to figureout anything on my ...
Hi, My problem is that when i try to remove a marked song from my playlist, another "random" song will be removed instead (surely there is a pattern, but since I have no clue which song th...
Spotify Legend
196 Views
1 replies
0 likes
I heard on the pub that if i go Premium it doesn't used my monthly cell network. How does it work?Sorry for my english i ususlly talk french.Thank you
I heard on the pub that if i go Premium it doesn't used my monthly cell network. How does it work? Sorry for my english i ususlly talk french. Thank you
Community Legend
460 Views
3 replies
0 likes
Hi guys, i register accidentally a wrong email and connect it with my paypal account.Now i can´t log on into the account.I contact Spotify two times, but i only got a standard answer.What can I do now?Can I delet the account? Great regards Robin
Hi guys, i register accidentally a wrong email and connect it with my paypal account. Now i can´t log on into the account. I contact Spotify two times, but i only got a standard answer. W...
Community Legend
264 Views
1 replies
0 likes
When I first made my account i had it set to US becasue that's where it was, I went to the UK last year for about a month and changed it to UK. When i came back i changed it back to US and it had been working fine, I lived in one state (washington) a...
When I first made my account i had it set to US becasue that's where it was, I went to the UK last year for about a month and changed it to UK. When i came back i changed it back to US and it had bee...
Not applicable
235 Views
1 replies
0 likes
I am a Spotify user and I have the Spotify app on my iPhone. Before it used to work perfectly, but recently I restored my iPhone with iTunes. I reinstalled the Spotify app; but, when I try to log in I get the error message that my email address is al...
I am a Spotify user and I have the Spotify app on my iPhone. Before it used to work perfectly, but recently I restored my iPhone with iTunes. I reinstalled the Spotify app; but, when I try to log in ...
Spotify Legend
203 Views
1 replies
0 likes
My premium spotify account has been disabled. please enable it again. i cannot login on spotify anymore. account:
My premium spotify account has been disabled. please enable it again. i cannot login on spotify anymore. account: <snip-email>
Not applicable
339 Views
1 replies
0 likes
Hi,My spotify keeps getting paused when i play music, even when straight after i changed password. how is that possbile? and how can i fix it?
Hi, My spotify keeps getting paused when i play music, even when straight after i changed password. how is that possbile? and how can i fix it?
Casual Listener
624 Views
4 replies
0 likes
Hi, I once created my account using facebook. I don't want to use facebook to log in anymore. I've sent 3 contact forms to delete my account so that i can create it anew.So far no answer from spotify except dor an automatic mail telling me to go read...
Hi, I once created my account using facebook. I don't want to use facebook to log in anymore. I've sent 3 contact forms to delete my account so that i can create it anew. So far no...
Community Legend
404 Views
4 replies
0 likes
when I log in its telling me I'm in another country I'm at home in the UK on my wifi I have tried to change the settings but it won't let me ! Please help !
when I log in its telling me I'm in another country I'm at home in the UK on my wifi I have tried to change the settings but it won't let me ! Please help !
Not applicable
465 Views
5 replies
0 likes
II just changed my account from premium to family - during that process I noticed, that my account is set to france - but I am in germany? I have been to Paris three weeks ago, maybe it has something to do with that. I am not able to change my countr...
II just changed my account from premium to family - during that process I noticed, that my account is set to france - but I am in germany? I have been to Paris three weeks ago, maybe it has some...
Not applicable
664 Views
4 replies
0 likes
Hello, could the devs or admins email me?? There is no customer number... whats going on? I had student account since 2013 and now all of a sudden i don't have it?? why was I removed from it? I would like my payment back, it's been on auto payment fo...
Hello, could the devs or admins email me?? There is no customer number... whats going on? I had student account since 2013 and now all of a sudden i don't have it?? why was...
Community Legend
242 Views
1 replies
0 likes
I started with the free trial back last summer expecting to use the service frequently. I came to find I had no use for the service but forgot to cancel, I went to see if I could cancel my subscription back in October of 2014 as I saw I was still bei...
I started with the free trial back last summer expecting to use the service frequently. I came to find I had no use for the service but forgot to cancel, I went to see if I could cancel my subscripti...
Casual Listener
261 Views
2 replies
0 likes
Hello, i have this issue. i´ve been charged today with 2 premium accounts, mine (which is fine), and my ex-girlfriends account. i need to cancel this premium subscription for a account that i dont have any data (user name, password, or email), but it...
Hello, i have this issue. i´ve been charged today with 2 premium accounts, mine (which is fine), and my ex-girlfriends account. i need to cancel this premium subscription for a accou...
Not applicable
938 Views
1 replies
0 likes
I just recently opened up spotify (i keep it running all the time) and I found that my playlist said that there were no songs in my playlist. This is the only playlist that I have offline, and seems to be the only playlist that this has happened to. ...
I just recently opened up spotify (i keep it running all the time) and I found that my playlist said that there were no songs in my playlist. This is the only playlist that I have offline, and seems ...
Spotify
205 Views
1 replies
0 likes
Many months ago I believe my Spotity account has high jacked or some settings on their servers are making so I could not get premium benefits. When I try to log on using a username (which I believe I used when I first created my spotify account) the ...
Many months ago I believe my Spotity account has high jacked or some settings on their servers are making so I could not get premium benefits. When I try to log on using a username (which I believe I...
Newbie
329 Views
2 replies
0 likes
