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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412944 Views
  • 965 replies
  • 108 likes
  • Account
  • 412944 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180022 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180022 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101139 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101139 Views
  • 68 replies
  • 10 likes

Solved!!Superuser Contribution Meldung "Dein Spotify Premium Abonnement bei unserem Partner ist beendet" Drei sagt alles OK

Habe vor 2 Wochen plötzlich nur mehr einen Free Acount und die Meldung "Dein Spotify Premium Abonnement bei unserem Partner ist beendet". Drei Serviceteam sagt,bei ihnen ist alles in Ordnung, mein Acount ist aktiv und wird verrechnet - ich solle mich...

  • Regular
  • Habe vor 2 Wochen plötzlich nur mehr einen Free Acount und die Meldung "Dein Spotify Premium Abonnement bei unserem Partner ist beendet". Drei Serviceteam sagt,bei ihnen ist alles in Ordnung, mein Ac...
  • Xenia
  • Moderator
  • 3536 Views
  • 12 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 3536 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Spotify plays only one song from the playlist and then plays another playlist (English - Spanish)

  PlanFree/PremiumCountry Operating System(Windows 7, Andoid) My Question or IssueEnglishOne day I was playing my favorite playlist when it occurs to me to look for a Doom song and play it, I find it, I play it and I return to the playlist I use the ...

Spotify_IFK8LcniXX.png Spotify_ivva4ickKd.png
  • Casual Listener
  •    Plan Free/Premium Country   Operating System (Windows 7, Andoid)   My Question or Issue English One day I was playing my favorite playlist when it occurs to me to look for a Do...
  • Ivan
  • Spotify Legend
  • 895 Views
  • 3 replies
  • 1 likes
  • Account
    Free
  • 895 Views
  • 3 replies
  • 1 likes

Someone used their PS4 to use my Spotify account

PlanFreeCountryUnitedStatesDeviceComputerOperating SystemWindows 10 My Question or IssueSomeone has logged onto my account using their PS4 network, and I can't force them to log off, the PS4 connection number is "PS4-802"

  • Visitor
  • Plan Free Country UnitedStates Device Computer Operating System Windows 10   My Question or Issue Someone has logged onto my account using their PS4 network, and I can't force them to ...
  • EthanS1
  • Community Legend
  • 453 Views
  • 1 replies
  • 0 likes
  • Account
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution issue with making new account after cancelling

I recently tried to make a new spotify account so that I could register as an artist, but when I made it on my desktop it gave me one of the lengthy, random usernames. In an attempt to customize my own username I cancelled the account (which to my un...

  • Casual Listener
  • I recently tried to make a new spotify account so that I could register as an artist, but when I made it on my desktop it gave me one of the lengthy, random usernames. In an attempt to customize my o...
  • avrey
  • Casual Listener
  • 708 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 708 Views
  • 3 replies
  • 0 likes

Fui cobrado 2x pelo Spotify no mesmo mês

Bom dia,Após alterar entre o cartão que pagava a conta do Spotify, fui debitado 2 (duas) vezes pela mensalidade, uma em cada conta. Como proceder para receber o estorno dos valores indevidos - e, pior, por qual razão o Spotify armazenou as informaçõe...

33ec55cd-955a-4fb3-9728-ec5b07dc24b2.jpg 4ffdbd89-9feb-40cf-8ed0-fd5769600091.jpg
  • Visitor
  • Bom dia, Após alterar entre o cartão que pagava a conta do Spotify, fui debitado 2 (duas) vezes pela mensalidade, uma em cada conta.    Como proceder para receber o estorno dos val...
  • OneByBoo
  • Roadie
  • 415 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Merge old Artist profile with new profile

Hello we previously release music over cd baby and they created an Artist page on all Platforms, now we released some new music over a record label and they created a new artist profile on our name, Now we wated to know how to merge these two artist ...

  • Casual Listener
  •   Hello we previously release music over cd baby and they created an Artist page on all Platforms, now we released some new music over a record label and they created a new artist profile ...
  • Mario
  • Spotify Legend
  • 3219 Views
  • 7 replies
  • 0 likes
  • Account
  • 3219 Views
  • 7 replies
  • 0 likes

Superuser Contribution I want to change my subscription but it seems like I don't have any (but I do) please help

Since 2018 I pay monthly for my headspace-Spotify subscription. But if I log in to my account, it shows no subscription (only the 'free' account). Now I want to change my subscription into a family subscription without headspace. How can I make this ...

  • Visitor
  •   Since 2018 I pay monthly for my headspace-Spotify subscription. But if I log in to my account, it shows no subscription (only the 'free' account). Now I want to change my subscription into a ...
  • Mario
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution display options for unavailable song is disabled without me doing so

I would like to know why even if you activate this option, every once in a while it deactivates itself (I guess with the updates).This is very annoying, I would like it to stay that way, because when a song disappears, I do not remember it, however i...

Anotación 2020-04-21 173748.jpg
  • Newbie
  • I would like to know why even if you activate this option, every once in a while it deactivates itself (I guess with the updates). This is very annoying, I would like it to stay that way, because wh...
  • Ivan
  • Spotify Legend
  • 1025 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1025 Views
  • 1 replies
  • 0 likes

i cant change my username i see so many people with real usernames but HOW

I have this dumb username like xo1829dnsdjkdsj something but all my friends can put their names or what they want so idk PLZ HELP

  • Regular
  • I have this dumb username like xo1829dnsdjkdsj something but all my friends can put their names or what they want so idk PLZ HELP
  • yasemingunel
  • Gig Goer
  • 804 Views
  • 3 replies
  • 0 likes
  • Help
  • 804 Views
  • 3 replies
  • 0 likes

email not working to create new account

I’m having a bit of trouble creating a new account on spotify. I created a account with a new email 11 days ago and disabled it right after because for some reason it gave me a random name. I thought it only took 7 days to close an account, but i tri...

  • Casual Listener
  • I’m having a bit of trouble creating a new account on spotify. I created a account with a new email 11 days ago and disabled it right after because for some reason it gave me a random name. I thought...
  • bellebunner
  • Casual Listener
  • 1903 Views
  • 6 replies
  • 0 likes
  • Account
  • 1903 Views
  • 6 replies
  • 0 likes

My Spotify band page loose over 1000 followers once in a night

Hi, i'm from the band GAME ZERO, yesterday I noticed that we loose over 1000 followers in a single day (from almost 1300 to 228). I checked also from my Spotify for artist account.What's happened?( https://open.spotify.com/artist/3kESVpAaFYYBiD35OJRE...

Schermata 2020-05-02 alle 13.29.55.png
  • Roadie
  • Hi, i'm from the band GAME ZERO, yesterday I noticed that we loose over 1000 followers in a single day (from almost 1300 to 228). I checked also from my Spotify for artist account. What's happened? ...
  • AlexIncubus
  • Roadie
  • 548 Views
  • 2 replies
  • 0 likes
  • Account
  • 548 Views
  • 2 replies
  • 0 likes

Solved!! Change Spotify ‘Artist Fundraising Pick paypal link

My Question or Issue Hello guys How do I gange my paypal link in my spotify Artist account for the Artist Fundraising Pick ?

  • Regular
  • My Question or Issue   Hello guys   How do I gange my paypal link in my spotify Artist account for the Artist Fundraising Pick ?  
  • EthanS1
  • Community Legend
  • 1664 Views
  • 1 replies
  • 0 likes
  • Account
  • 1664 Views
  • 1 replies
  • 0 likes

Solved!! Spotify deleted my daughter's account

PlanPremiumCountryUSA My Question or Issue, My daughter was on my premium account, I removed her so she can sign up for the premium student, Spotify has made it really hard for this to happen, asking for transactions ids that go back 6 years, and oth...

  • Newbie
  • Plan Premium Country USA   My Question or Issue,  My daughter was on my premium account, I removed her so she can sign up for the premium student, Spotify has made it really hard for ...
  • OneByBoo
  • Roadie
  • 711 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 711 Views
  • 1 replies
  • 0 likes

My Account got hacked

Plan Free Country Italy Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify Support Case # [Edit - Case ID Removed] My account got hacked yesterday. I was up...

  • Regular
  • Plan Free Country Italy Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotif...
  • EthanS1
  • Community Legend
  • 1617 Views
  • 17 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 1617 Views
  • 17 replies
  • 0 likes

Can't log in (facebook log in issue?)

PlanPremiumCountryGermanyDeviceLg g8s Operating SystemAndroid My Question or IssueI have a new phone and need to log in but i can't remember if i created my account with my email address or with my facebook account that has a different email address....

  • Casual Listener
  •   Plan Premium Country Germany Device Lg g8s  Operating System Android   My Question or Issue I have a new phone and need to log in but i can't remember if i created my acco...
  • Ced998
  • Casual Listener
  • 586 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 586 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why am I following artists that I never followed?

Hi, I see many artists on "Release Radar" that I don't like and never followed in the beginning that "I'm following". What could be the problem? Is spotify following artists for me based on my taste (which is not accurate) or are they mixing up accou...

  • Regular
  • Hi,   I see many artists on "Release Radar" that I don't like and never followed in the beginning that "I'm following". What could be the problem? Is spotify following artists for me based on ...
  • Mario
  • Spotify Legend
  • 3673 Views
  • 1 replies
  • 1 likes
  • Account
  • 3673 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify paused because account is being used somewhere else

Hello, I have spotify on both my iPad and iPhone. My iPhone works fine but my iPad constantly gets an error while playing saying that "spotify has been paused because your account is being used somewhere else", but it is definitely not. I've even che...

  • Newbie
  • Hello, I have spotify on both my iPad and iPhone. My iPhone works fine but my iPad constantly gets an error while playing saying that "spotify has been paused because your account is being used somew...
  • Mario
  • Spotify Legend
  • 463 Views
  • 2 replies
  • 1 likes
  • Other
    Premium
  • 463 Views
  • 2 replies
  • 1 likes

[Desktop] Windows 10 log in errors

On windows I am able to sign in to my account through a web browser but when I use the same password on the windows 10 application, it says the password is wrong? I have tried downloading the application from Spotify and the windows store and neither...

  • Visitor
  • On windows I am able to sign in to my account through a web browser but when I use the same password on the windows 10 application, it says the password is wrong? I have tried downloading the applica...
  • OneByBoo
  • Roadie
  • 380 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account keeps getting accessed by someone unknown

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueSo about a month ago some random person somehow got access to my Spotify account. The way I noticed this was that I was signed out of my account when I started my compute...

  • Casual Listener
  • Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue So about a month ago some random person somehow got access to my Spotify account. The way I no...
  • Ivan
  • Spotify Legend
  • 2775 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 2775 Views
  • 3 replies
  • 0 likes