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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83512 Views

29 replies

0 likes

  • 83512 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104652 Views

10 replies

3 likes

Account
Login
  • 104652 Views
  • 10 replies
  • 3 likes

Disable repeat

Inevitibly, I end up playing entire playlists and radio stations several times before I notice they're being repeated. I really do not like this, I never want to play a song or playlist on repeat. I know how to disable this on a one-off basis. I shou...

Visitor

Inevitibly, I end up playing entire playlists and radio stations several times before I notice they're being repeated.   I really do not like this, I never want to play a song or playlist on r...

OneByBoo

Roadie

1044 Views

1 replies

2 likes

  • 1044 Views
  • 1 replies
  • 2 likes

Solved!! Idea: a helpful support system and a desktop player that actually works

The support system is so obtuse that this is the only way I can ask this questionI have searched and there are no solutionsThe desktop app will not play any podcasts.I have reinstalled and restarted, mobile app works fine but desktop will play neithe...

Newbie

The support system is so obtuse that this is the only way I can ask this question I have searched and there are no solutions The desktop app will not play any podcasts. I have reinstalled an...

osornios

Spotify Star

1286 Views

1 replies

1 likes

  • 1286 Views
  • 1 replies
  • 1 likes

[All Platforms][Your Library] Allow some sort of mass edit of listening history/favorites on PC

My account kept getting accessed by other users without my knowledge until I worked with Spotify to get it fixed and more security. However, now my listening history and list of favorite songs/artists/albums is now full of hundreds of things from the...

Newbie

My account kept getting accessed by other users without my knowledge until I worked with Spotify to get it fixed and more security. However, now my listening history and list of favorite songs/artist...

osornios

Spotify Star

501 Views

1 replies

0 likes

All Platforms
Your Library
  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discord Kicks me from listening together

PlanPremiumCountryTurkeyDevice(It's working on PC only)Operating SystemWindows 10 My Question or IssueWhen I joined to my friend to listen together on Discord, after 10-20 seconds Discord stops the music and kicks me. I re-installed but it didn't wor...

Visitor

Plan Premium Country Turkey Device (It's working on PC only) Operating System Windows 10   My Question or Issue When I joined to my friend to listen together on Discord, after 10-20 se...

Ver

Spotify Legend

3979 Views

1 replies

0 likes

Account
Other
Premium
  • 3979 Views
  • 1 replies
  • 0 likes

Changing Spotify email

Hi everyone, I need some help with changing my Spotify Email. It's under my Facebook account but then I changed my Facebook email months ago, but for some reason it never changed the email on my Spotify account. And I cant make any changes to my Spot...

Casual Listener

Hi everyone, I need some help with changing my Spotify Email. It's under my Facebook account but then I changed my Facebook email months ago, but for some reason it never changed the email on my Spot...

Billy-J

Spotify Star

747 Views

1 replies

1 likes

Account
Login
  • 747 Views
  • 1 replies
  • 1 likes

Someone else using my account

Hi. Some dude somehow got acces to my account. He listens his music and changes device so i can't hear anything. So a can't use my account at all.I tried to change my password and logout. I tried to log out and change password totally like 7 times. I...

Visitor

Hi. Some dude somehow got acces to my account. He listens his music and changes device so i can't hear anything. So a can't use my account at all. I tried to change my password and logout. I tried t...

Billy-J

Spotify Star

488 Views

1 replies

0 likes

Account
Premium
Security
  • 488 Views
  • 1 replies
  • 0 likes

Historias de Instagram que tienen música

Se puede seguir escuchando Spotify cuando miro las historias de Instagram que tienen música o no existe esa opción?

Visitor

Se puede seguir escuchando Spotify cuando miro las historias de Instagram que tienen música o no existe esa opción?

Billy-J

Spotify Star

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Cannot login

PlanPremiumCountrySwedenDeviceMobile + PCOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am logged in to some devices. Login on new devices almost impossible. After I sent login link to new mobile device, it worked. The ...

Regular

Plan Premium Country Sweden Device Mobile + PC Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am logged in to some devices. Login on new devices...

Billy-J

Spotify Star

1131 Views

4 replies

0 likes

Login
  • 1131 Views
  • 4 replies
  • 0 likes

Hacking – Potential Vulnerability in Spotify Login Page

So for the past 3 months, my Spotify account has been hacked multiple times. When a hack occurs, I go through all the steps that Spotify suggests like: reset password, sign out of all devices, disconnect third-party apps, etc. This seems to only keep...

Newbie

So for the past 3 months, my Spotify account has been hacked multiple times. When a hack occurs, I go through all the steps that Spotify suggests like: reset password, sign out of all devices, discon...

ericellb

Newbie

3719 Views

3 replies

0 likes

  • 3719 Views
  • 3 replies
  • 0 likes

Superuser Contribution Discord doesnt work with Spotify

Discord and Spotify connected, but discord doesnt show music i am listening to, doesnt show that i am listening at all. Cant invite people to listen with me as well. Sometimes discord shows i am listening to a song i already switched from.

Newbie

Discord and Spotify connected, but discord doesnt show music i am listening to, doesnt show that i am listening at all. Cant invite people to listen with me as well. Sometimes discord shows i am list...

Alfos

Newbie

11221 Views

2 replies

0 likes

  • 11221 Views
  • 2 replies
  • 0 likes

Superuser Contribution Random songs showing up in my Recently Played list

PlanPremiumCountryUSDeviceiPhone My Question or IssueWhenever I check my recently played list, there are usually new additions to the list while I have my Spotify closed. Usually they're from artists I've never heard of or they have super cheap album...

Casual Listener

Plan Premium Country US Device iPhone   My Question or Issue Whenever I check my recently played list, there are usually new additions to the list while I have my Spotify closed.  U...

Novy

Moderator

63780 Views

45 replies

26 likes

Account
  • 63780 Views
  • 45 replies
  • 26 likes

Spotify just deleted over 40k of my followers

I woke up this morning to check my Spotify and find that over 40k followers had suddenly disappeared. I'll attach a screenshot so you can see what I mean, for some reason the link to my artist page is still showing 40k followers, but the follower cou...

Music Fan

I woke up this morning to check my Spotify and find that over 40k followers had suddenly disappeared.  I'll attach a screenshot so you can see what I mean, for some reason the link to my artist ...

nvncblxor

Newbie

9846 Views

23 replies

0 likes

Account
Other
  • 9846 Views
  • 23 replies
  • 0 likes

Superuser Contribution how can I delate my old Spotify premium account if I no longer know the password or email address as

So I've have had the same Spotify premium account for years (berkleywreddick). I recently logged out of the account for the first time in a while. Unfortunately, I forgot my password and was unable to get the reset password email because the email I ...

Casual Listener

So I've have had the same Spotify premium account for years (berkleywreddick). I recently logged out of the account for the first time in a while. Unfortunately, I forgot my password and was unable t...

Novy

Moderator

1070 Views

3 replies

0 likes

Account
  • 1070 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify's horrible security and foreign logins

Today I noticed two foreign logins, and before you give me the standard reply yes I've done my due diligence with singing devices out and changing my password.This issue has been known to happen on Spotify for a long time along with other gray and sl...

Casual Listener

Today I noticed two foreign logins, and before you give me the standard reply yes I've done my due diligence with singing devices out and changing my password. This issue has been known to happen on...

MeMyselfAndIren

Casual Listener

1655 Views

5 replies

1 likes

Account
  • 1655 Views
  • 5 replies
  • 1 likes

Spotify jumping to random songs NOT on my list (tried reset password)

PlanPremiumCountryCanada DeviceOnePlus 5TOperating SystemAndroid Oreo My Question or Issue First it started with today, there was a pop up that asked me to verify my email, although I have verified my email many years ago and never did anything. Not ...

Newbie

Plan Premium Country Canada   Device OnePlus 5T Operating System Android Oreo   My Question or Issue   First it started with today, there was a pop up that asked me to veri...

OneByBoo

Roadie

929 Views

1 replies

0 likes

Security
  • 929 Views
  • 1 replies
  • 0 likes

Account Hacked

PlanFree/PremiumCountryItalyDevice Samsung Galaxy s10Operating SystemAndroid11 My Question or IssueHi guys, i think my account got hacked, because an "user" That uses Microsoft Edge listen music without my permission, i don't even use microsoft edge....

Visitor

  Plan Free/Premium Country Italy Device  Samsung Galaxy s10 Operating System Android11   My Question or Issue Hi guys, i think my account got hacked, because an "user" That...

OneByBoo

Roadie

718 Views

1 replies

0 likes

Account
  • 718 Views
  • 1 replies
  • 0 likes

History modifications playlist

Hello everyone! I really don't understand what hapenened to one of my playlist. All of my tracks has been replaced by my likes of the time, and I lost everyting... It's been years since I complete this playlist and I'd really love to have access to t...

Casual Listener

Hello everyone!   I really don't understand what hapenened to one of my playlist. All of my tracks has been replaced by my likes of the time, and I lost everyting... It's been years since I co...

Anoschweppes

Casual Listener

935 Views

2 replies

0 likes

Other
  • 935 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution my spotify keeps pausing the music

PlanPremiumCountryIndiaDeviceOneplus 8T and Acer Predator Triton 300Operating SystemAndroid 11 and Windows 10 20H2 My Question or IssueI recently purchased Spotify premium on a yearly basis, however, ever since I upgraded to premium my Spotify consta...

Casual Listener

Plan Premium Country India Device Oneplus 8T and Acer Predator Triton 300 Operating System Android 11 and Windows 10 20H2   My Question or Issue I recently purchased Spotify premium on...

Mario

Spotify Legend

1894 Views

3 replies

0 likes

Account
Other
Premium
Security
  • 1894 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to contact spotify support

Plan Free Country U.S. My Question or Issue Whenever I try to contact the spotify support about my account being disabled I get an error message saying that I'm unable to contact the support at this moment but I've been getting this message for 3 day...

Visitor

  Plan Free Country U.S.   My Question or Issue Whenever I try to contact the spotify support about my account being disabled I get an error message saying that I'm unable to ...

Xenia

Moderator

1123 Views

2 replies

0 likes

Account
Free
Login
  • 1123 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why lyrics ain't working on my premium account?

Why lyrics ain't working on my premium account , I've tested in my another account, that is free, the lyrics function and it's working perfectly. In my premium account was working some time ago, but no ain't. What do I do? The Free AccountThe Free Ac...

Visitor

Why lyrics ain't working on my premium account , I've tested in my another account, that is free, the lyrics function and it's working perfectly. In my premium account was working some time ago, but ...

Ivan

Spotify Legend

1049 Views

2 replies

0 likes

  • 1049 Views
  • 2 replies
  • 0 likes