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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 359 Views
  • 0 replies
  • 6 likes
  • Security
  • 359 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438895 Views
  • 970 replies
  • 108 likes
  • Account
  • 438895 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194890 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194890 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106708 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106708 Views
  • 70 replies
  • 11 likes

Solved!! How to merge 2 separate premium account into 1 dou acount

Plan2 PremiumCountryIsraelMy Question or IssueMy children each have a premium account. now that it is available in Israel, i'd like to join them under 1 duo accounthow do i do that?

  • Casual Listener
  • Plan 2 Premium Country Israel My Question or Issue My children each have a premium account. now that it is available in Israel, i'd like to join them under 1 duo account how do i do that?
  • Billy-J
  • Spotify Star
  • 426 Views
  • 1 replies
  • 0 likes
  • Account
  • 426 Views
  • 1 replies
  • 0 likes

linked

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuegot one account use it on tv computer then download on ps4 said spotify already linked cant i...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue got one...
  • user-removed
  • Not applicable
  • 482 Views
  • 2 replies
  • 0 likes
  • Account
  • 482 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't Login to my account

PlanFamily PremiumCountryUnited StatesMy Question or IssueI can not get into my account. When I try to login it always says my password is incorrect even though i am certain that it is not. When i try to reset my password with an email, it says that ...

  • Newbie
  • Plan Family Premium Country United States My Question or Issue I can not get into my account. When I try to login it always says my password is incorrect even though i am certain that it is no...
  • Elena
  • Moderator
  • 450 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 450 Views
  • 1 replies
  • 0 likes

Spotify default player

PlanPremiumFree/PremiumCountryNew Zealand Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am on a Spotify Premium plan. When I play music on my Google Home, my spe...

  • Visitor
  • PlanPremium Free/Premium CountryNew Zealand   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question...
  • Billy-J
  • Spotify Star
  • 402 Views
  • 1 replies
  • 0 likes
  • Premium
  • 402 Views
  • 1 replies
  • 0 likes

Family member died, want to keep lists

I have a premium family account, based in the UK, mainly using an android device. So one of the people who is on my family account recently died. She had created a wicked playlist to listen to while undergoing chemo...Live and Lie Die, Stayin' Alive,...

  • Visitor
  • I have a premium family account, based in the UK, mainly using an android device.   So one of the people who is on my family account recently died.  She had created a wicked playlist to l...
  • Bittencourt
  • Spotify Star
  • 986 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 986 Views
  • 1 replies
  • 0 likes

How to delete free account and use that email address for my ongoing Premium account?

Hi! I have a Free account created for my XXX@email account. I also have a Premium account for a different email (e.g YYY@email). I need to change the email address that I'm using for my Premium, and I would like to use my XXX@email for it (the one th...

  • Visitor
  • Hi!   I have a Free account created for my XXX@email account. I also have a Premium account for a different email (e.g YYY@email). I need to change the email address that I'm using for my...
  • Emilia_8
  • Community Legend
  • 479 Views
  • 1 replies
  • 0 likes
  • Account
  • 479 Views
  • 1 replies
  • 0 likes

Solved!! Leaked Accounts, again?

Plan Premium Country Malaysia Device iPhone 7 Operating System iOS 13.5.1 My Question or Issue Good day. Please pardon my English. So I have issues with my data privacy. Well, to be frank I always perform email check on the google search engine upon ...

  • Visitor
  • ...ata privacy. Well, to be frank I always perform email check on the google search engine upon my own email address. For reports or any public usage upon my own emails. So when I search for my email that I...
  • Maxim
  • Spotify Star
  • 3612 Views
  • 2 replies
  • 0 likes
  • Account
  • 3612 Views
  • 2 replies
  • 0 likes

account profile info bug: birthday

When editing the account profile I select my correct birthday, but after saving changes and going back to account overview the birthday (day column) selected is off by one day. It's as if, the index counter isn't adjusted w/ +1 (if that's how the for...

  • Visitor
  • When editing the account profile I select my correct birthday, but after saving changes and going back to account overview the birthday (day column) selected is off by one day.   It's as if, t...
  • Billy-J
  • Spotify Star
  • 399 Views
  • 1 replies
  • 0 likes
  • Account
  • 399 Views
  • 1 replies
  • 0 likes

Can't Log In/ Cancel Free Trial

PlanFree but on Premium 3 Month Free TrialCountryUnited KingdomDeviceSamsung Galaxy 9 and Windows Computer My Question or IssueI was suddenly unable to login to my account after having used it the entire day as it said my Username or Password was inc...

  • Visitor
  • Plan Free but on Premium 3 Month Free Trial Country United Kingdom Device Samsung Galaxy 9 and Windows Computer   My Question or Issue I was suddenly unable to login to my account after ...
  • Billy-J
  • Spotify Star
  • 591 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
  • 591 Views
  • 1 replies
  • 0 likes

My deleted playlist is still showing up on others' Spotify

Hi everyone, I have a problem. The thing is, when I borrow my friends computer, he can still see my old playlist, that I've deleted for a long time ago. When I go on my profile, it's gone.I really want it deleted, so no one can see it, or at least re...

  • Newbie
  • Hi everyone, I have a problem. The thing is, when I borrow my friends computer, he can still see my old playlist, that I've deleted for a long time ago. When I go on my profile, it's gone. I really ...
  • aggrrre
  • Visitor
  • 23142 Views
  • 3 replies
  • 0 likes
  • 23142 Views
  • 3 replies
  • 0 likes

Solved!! Date of birth doesn't match

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi! I have an issue here. My date of birth is 04/01/2000, which is what I put in the Edit Profile sec...

  • Casual Listener
  •   Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi! I h...
  • Andoran
  • Casual Listener
  • 1749 Views
  • 6 replies
  • 0 likes
  • Account
  • 1749 Views
  • 6 replies
  • 0 likes

Superuser Contribution I cannot sign up for Premium

I have been trying to sign up for Premium for weeks. Spotify rejects all my credit cards. I am a US customer and my credit cards don't even receive a request. The entire issue is with Spotify, NOT my credit card providers. I tried everything support ...

  • Casual Listener
  • I have been trying to sign up for Premium for weeks. Spotify rejects all my credit cards. I am a US customer and my credit cards don't even receive a request. The entire issue is with Spotify, NOT my...
  • kb2baby
  • Casual Listener
  • 718 Views
  • 5 replies
  • 2 likes
  • Premium
    Subscription
  • 718 Views
  • 5 replies
  • 2 likes

i need help please

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWell i was trying my account and everytime i try to do it it gives something went wrong like ...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Well i ...
  • OneByBoo
  • Roadie
  • 751 Views
  • 1 replies
  • 0 likes
  • 751 Views
  • 1 replies
  • 0 likes

A person keeps changing my Artist Pick from external

Someone keeps changing my Artist Pick in my Spotify artist profile. This person has also published albums under my artist name, but does not have a login for my artist account. I also checked (via logs) if there were any logins from other people. Thi...

  • Casual Listener
  • Someone keeps changing my Artist Pick in my Spotify artist profile. This person has also published albums under my artist name, but does not have a login for my artist account. I also checked (via lo...
  • OneByBoo
  • Roadie
  • 736 Views
  • 1 replies
  • 0 likes
  • Security
  • 736 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playstation link

I want to link my Spotify account with the PS4, but it is already linked to my old PS3 account and I don't remember the login to the account.

  • Visitor
  • I want to link my Spotify account with the PS4, but it is already linked to my old PS3 account and I don't remember the login to the account.  
  • Elena
  • Moderator
  • 591 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 591 Views
  • 1 replies
  • 0 likes

Superuser Contribution from Premium to family

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • ArabellaMerk
  • Casual Listener
  • 485 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 485 Views
  • 3 replies
  • 0 likes

Help with changing my Email

Standard (i think that's what it is called.)PremiumUS I use Spotify on my phone, laptop, ps4, google home, and anything else I am not entirely sure. But I doubt that this is My Question or Issue Hi! I had two different accounts, one on my school gmai...

  • Visitor
  •   Standard (i think that's what it is called.) Premium US   I use Spotify on my phone, laptop, ps4, google home, and anything else I am not entirely sure. But I doubt that this is&nbsp...
  • Maxim
  • Spotify Star
  • 387 Views
  • 1 replies
  • 0 likes
  • Account
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email doesnt exist when logging in. Is taken when trying to sign up.

So im trying to log in with en email i normally use and its giving me an error message saying that email isnt associated with spotify. So i go to sign up instead and it tells me that email is already taken. What can i do to fix this.

  • Visitor
  • So im trying to log in with en email i normally use and its giving me an error message saying that email isnt associated with spotify. So i go to sign up instead and it tells me that email is already...
  • Elena
  • Moderator
  • 442 Views
  • 1 replies
  • 0 likes
  • Account
  • 442 Views
  • 1 replies
  • 0 likes

My kid had a premium plan i was paying for. Changed to family. Will i be charged for premium?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 380 Views
  • 1 replies
  • 0 likes
  • Account
  • 380 Views
  • 1 replies
  • 0 likes

gift cards

PlanPremiumCountryUSDeviceLap TopOperating SystemWindows 10 My Question or IssueI entered my credit card for $9.99 for three months.I went ahead and got myself two gift cards with cash because I want to pay ahead for the following months after my fre...

  • Newbie
  • Plan Premium Country US Device Lap Top Operating System Windows 10   My Question or Issue I entered my credit card for $9.99 for three months. I went ahead and got myself two gift car...
  • Billy-J
  • Spotify Star
  • 410 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 410 Views
  • 1 replies
  • 0 likes