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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
285797 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
539592 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129536 Views
74 replies
12 likes
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Username at the moment is a string of numbers, and after looking through the internet for answ...
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My U...
Not applicable
551 Views
2 replies
0 likes
for the past few days i have gotten messages from spotify about someone from the united states logging into my account, I changed my password, revoked accesses and signed out everywhere, a few minutes later, the message pops back out again saying tha...
for the past few days i have gotten messages from spotify about someone from the united states logging into my account, I changed my password, revoked accesses and signed out everywhere, a few minute...
Spotify Legend
620 Views
2 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone XSOperating SystemWindows 10 My Question or IssueMy main account is unable to Login or Reset Password? Any reason why this is?
Plan Premium Country Australia Device iPhone XS Operating System Windows 10 My Question or Issue My main account is unable to Login or Reset Password? Any reason why this is? ...
Spotify Legend
960 Views
4 replies
0 likes
Unknown music plays on Web Player (chrome) randomly while listening to my own playlist on my mobile. This happens even when I have "sign out everywhere".
Unknown music plays on Web Player (chrome) randomly while listening to my own playlist on my mobile. This happens even when I have "sign out everywhere".
Spotify Legend
3503 Views
1 replies
0 likes
PlanPremiumCountryRomania My Question or IssueYesterday I had a few connectivity issues with Alexa and I tried to disable and re-enable the skill but I can no longer re-enable due to 'geographical restrictions' although it's available in my country. ...
Plan Premium Country Romania My Question or Issue Yesterday I had a few connectivity issues with Alexa and I tried to disable and re-enable the skill but I can no longer re-enable due to...
Music Fan
1108 Views
2 replies
0 likes
PlanPremiumCountryNZDeviceSamsung Galaxy Tab S2Operating SystemAndroid 7.0 My Question or IssueI have the family premium account and when I log out of my account and open with one of my family members, and decide I want to log out of their account, u...
Plan Premium Country NZ Device Samsung Galaxy Tab S2 Operating System Android 7.0 My Question or Issue I have the family premium account and when I log out of my account and op...
Moderator
487 Views
1 replies
0 likes
Ok so I recently moved to Taiwan from the US. The first few weeks my US account worked fine but last week it stopped and said wrong country. So I then made a Taiwanese account which stopped working after a week and asks me to go to premium. I then tr...
Ok so I recently moved to Taiwan from the US. The first few weeks my US account worked fine but last week it stopped and said wrong country. So I then made a Taiwanese account which stopped working a...
Visitor
2946 Views
3 replies
0 likes
Plan PremiumCountry France (French Guiana department) Device Web AppOperating System Linux My Question or IssueI'm in the French department of Guyane (aka French Guiana). I'm in France, the Euro is the local currency. Let me quote Wikipedia "French G...
Plan Premium Country France (French Guiana department) Device Web App Operating System Linux My Question or Issue I'm in the French department of Guyane (aka French Guiana). I'...
Casual Listener
1483 Views
2 replies
0 likes
Spoiler (Highlight to read) An unknown device has been in my spotify, it’s mi box 4 but I don’t even use a smart TV. Even though I tried to delete the device permanently it is still there. I’ve alredy tried logging out from all the devices but it did...
An unknown device has been in my spotify, it’s mi box 4 but I don’t even use a smart TV. Even though I tried to delete the device permanently it is still there. I’ve alredy tried logging out ...
Spotify Legend
769 Views
1 replies
0 likes
hello, I am using the Premium service right now. And my husband help me to pay from his German bankcard. I used to pay my account by my British bank card and got Spotify UK music playlist' recommendations. But since I changed the payment card, I star...
hello, I am using the Premium service right now. And my husband help me to pay from his German bankcard. I used to pay my account by my British bank card and got Spotify UK music playl...
Spotify Legend
2914 Views
4 replies
0 likes
Not sure why Spotify is recording and then storing my google assistant voiced searches in my local files but i find it to be disturbing and an invasion of privacy. How do i remove this spying action from my account and delete those "voice searches"/ ...
Not sure why Spotify is recording and then storing my google assistant voiced searches in my local files but i find it to be disturbing and an invasion of privacy. How do i remove this spying a...
Moderator
1217 Views
1 replies
0 likes
When someone hacked my account he changed my email, password and bought subscription. How do I get back access to my account and my money *community rock star edit - removed personal info*
When someone hacked my account he changed my email, password and bought subscription. How do I get back access to my account and my money *community rock star edit - removed personal info*
Spotify Star
790 Views
1 replies
0 likes
Last tuesday, for the second time in 1 year i believe, someone hacked into my spotify premium account and changed the email adress. For the second time, Spotify suggested this was a problem of mine (security issues). I have many accounts in different...
Last tuesday, for the second time in 1 year i believe, someone hacked into my spotify premium account and changed the email adress. For the second time, Spotify suggested this was a problem o...
Casual Listener
13732 Views
22 replies
6 likes
I never got a "See how you listened in 2020" Playlist. This makes me sad because I love music and Spotify is my main platform for listening. Can Spotify please recognize this and if other people have the same problem then vote.
I never got a "See how you listened in 2020" Playlist. This makes me sad because I love music and Spotify is my main platform for listening. Can Spotify please recognize this and if other people have...
Gig Goer
1146 Views
5 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, we have one sibling in the family with a Premium Individual account. Now someone else ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, ...
Spotify Legend
850 Views
3 replies
0 likes
Why did I have to google "Spotify answers, post a question" to get to the link? And why is it a 'mobile' link?https://community.spotify.com/t5/mobile/askaquestionpage?search_community=true
Why did I have to google "Spotify answers, post a question" to get to the link? And why is it a 'mobile' link? https://community.spotify.com/t5/mobile/askaquestionpage?search_community=...
Spotify Star
552 Views
1 replies
0 likes
Hi! Today I used Spotify(free not premium) in the afternoon. When I tried to listen to music at night, it had logged me out of my phone, iPad and my laptop. I tried to log in but it said my email/username or password was incorrect. Then I tried to us...
Hi! Today I used Spotify(free not premium) in the afternoon. When I tried to listen to music at night, it had logged me out of my phone, iPad and my laptop. I tried to log in but it said my email/use...
Spotify Star
793 Views
1 replies
0 likes
I recently moved from Canada to Ireland with my family. It asked me to update my payment plans which I failed to do before it logged me and all my family out. I have set up the account again but 1) will not let me add any of the same family members b...
I recently moved from Canada to Ireland with my family. It asked me to update my payment plans which I failed to do before it logged me and all my family out. I have set up the account again but 1) w...
Spotify Legend
1581 Views
3 replies
1 likes
PlanPremium FamilyCountryUKDeviceiPhone 11 Pro Max, MacBook Pro 2020, Dell Laptop, Sonos (circa 12 speakers over 2 locations, home and office, plus tested on a friend’s system).Operating SystemiOS 14, Mac OS, Windows 10 My Question or IssueFundamenta...
Plan Premium Family Country UK Device iPhone 11 Pro Max, MacBook Pro 2020, Dell Laptop, Sonos (circa 12 speakers over 2 locations, home and office, plus tested on a friend’s system). Operating ...
Spotify Legend
1285 Views
3 replies
0 likes
So whenever I want to move my liked songs to new playlist manually, they just do not appear in my playlist, the song count does go up whenever I add it and whenever in shuffle they do appear and play but I cant see them whenever I go on.
So whenever I want to move my liked songs to new playlist manually, they just do not appear in my playlist, the song count does go up whenever I add it and whenever in shuffle they do appear and play...
Spotify Legend
243 Views
1 replies
0 likes
