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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88482 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
748278 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
757269 Views
18 replies
29 likes
This is the account, I needed to change the password and log in so I could ask it to be deleted and create my own.After reading through most of the posts here it seems that the customer support team isn't very good at following things up so I thought...
This is the account, I needed to change the password and log in so I could ask it to be deleted and create my own. After reading through most of the posts here it seems that the customer support t...
Casual Listener
312 Views
2 replies
0 likes
I am trying to change my spotify account email but was unable to update my profile detail. My account is signed up with facebook so when I edit my email it forwards me to change my facebook email as well. I did changed my facebook email but it does n...
I am trying to change my spotify account email but was unable to update my profile detail. My account is signed up with facebook so when I edit my email it forwards me to change my facebook emai...
Casual Listener
814 Views
3 replies
0 likes
Help : facebook closed my account, and I can not open my spotify I want to know if there is any way to access , I am PREMIUM user and want to recover my playlist. I can not access my playlist from another account , because playlists were hidden .
Help : facebook closed my account, and I can not open my spotify I want to know if there is any way to access , I am PREMIUM user and want to recover my playlist. I can not access my playlist from ...
Spotify Star
281 Views
1 replies
0 likes
Why different users are charged with different rates? For example, I am charged at HK$48 per month and my wife at HK$68 per month.
Why different users are charged with different rates? For example, I am charged at HK$48 per month and my wife at HK$68 per month.
Spotify Star
714 Views
5 replies
0 likes
I canceled my 30 day trial but was charged $5.43 why ?
I canceled my 30 day trial but was charged $5.43 why ?
Spotify Star
314 Views
1 replies
0 likes
Well I got spotify premium for .99¢ and i forgot my password and i guess my account got deleted because when i look it up i cant find it. I just want to make sure its deleted.
Well I got spotify premium for .99¢ and i forgot my password and i guess my account got deleted because when i look it up i cant find it. I just want to make sure its deleted.
Spotify Star
438 Views
1 replies
0 likes
Fiz a assinatura premium, recebi duas mensagens, onde o valor de R$ 1.99 foi adicionado tambem uma de R$ 11.00 reais.O que devo fazer?Agradeço desde já. Did the premium subscription, received two messages where the value of R $ 1.99 was added also a ...
Fiz a assinatura premium, recebi duas mensagens, onde o valor de R$ 1.99 foi adicionado tambem uma de R$ 11.00 reais. O que devo fazer? Agradeço desde já. Did the...
Community Legend
314 Views
1 replies
0 likes
I have a spotify account through facebook and therefore I cannot change any of the normal profile settings including country. I moved to the U.S., but my Spotify won't let me log in because the country of my account doesn't match the country I am in....
I have a spotify account through facebook and therefore I cannot change any of the normal profile settings including country. I moved to the U.S., but my Spotify won't let me log in because the count...
Spotify Star
263 Views
1 replies
0 likes
I just bought the 0.99 for 3 months premium for Spotify. I reinstalled and logged out on both my computer and phone and it still doesn't work. Anything else to try? Thanks
I just bought the 0.99 for 3 months premium for Spotify. I reinstalled and logged out on both my computer and phone and it still doesn't work. Anything else to try? Thanks
Spotify Star
267 Views
1 replies
0 likes
When I check my bank account, it says I've been charged for the student discount (when I had my other Spotify account under the username jenaferdoubleyou but deleted it because I deleted my Facebook), and the 3 month deal. I don't want the student di...
When I check my bank account, it says I've been charged for the student discount (when I had my other Spotify account under the username jenaferdoubleyou but deleted it because I deleted my Facebook)...
Spotify Star
214 Views
1 replies
0 likes
I recently deactivated my Facebook, so I sent a request to spotify to delete my account because i created it using my Facebook. I recently made a new account and i am trying to use my student credentials to get the discount off of the premium feature...
I recently deactivated my Facebook, so I sent a request to spotify to delete my account because i created it using my Facebook. I recently made a new account and i am trying to use my student credent...
Casual Listener
4734 Views
4 replies
0 likes
Hey!Four days ago i paid 10€ for premium. It didn't work and i had to go with my family on vacation. I looked today and the page says, that spotify premium ends today (i had it before). I paid with Paysafecard and when i want to pay again with the co...
Hey! Four days ago i paid 10€ for premium. It didn't work and i had to go with my family on vacation. I looked today and the page says, that spotify premium ends today (i had it before). I paid with...
Spotify Star
1057 Views
1 replies
0 likes
Hello,I am based in the UK and have recently downloaded Spotify. I have been trying to access the 30 day free trial for Premium advertised and offered on the site, but am having serious trouble. It, at first, told me the product was unavailable. It n...
Hello, I am based in the UK and have recently downloaded Spotify. I have been trying to access the 30 day free trial for Premium advertised and offered on the site, but am having serious trouble. ...
Casual Listener
367 Views
2 replies
0 likes
I just had to sign up for a new account with a different email because I couldn't contact support to help re-activate my account. I wasn't receiving notifications that my account would be disabled (premium account) and I want it back. Ideally I would...
I just had to sign up for a new account with a different email because I couldn't contact support to help re-activate my account. I wasn't receiving notifications that my account would be disabled (p...
Not applicable
1999 Views
23 replies
0 likes
I had my account for about four months and now I tried logging in and it said my email wasn't recognized so I had to sign up all over again hate that I lost all my saved music/playlist
I had my account for about four months and now I tried logging in and it said my email wasn't recognized so I had to sign up all over again hate that I lost all my saved music/playlist
Community Legend
285 Views
1 replies
0 likes
I have a Free account created with Facebook. I want to delete it but transfer over all my music collections, playlists, and followers. I don't care what they are saying. I don't feel safe on FB, but want to keep my spotify. If you don't help, I'll ta...
I have a Free account created with Facebook. I want to delete it but transfer over all my music collections, playlists, and followers. I don't care what they are saying. I don't feel safe on...
Not applicable
715 Views
2 replies
0 likes
I think I accidentally clicked spotify get premium on spotify. It shows Premium Trial on the account page. Will I be charged?
I think I accidentally clicked spotify get premium on spotify. It shows Premium Trial on the account page. Will I be charged?
Spotify Star
356 Views
2 replies
0 likes
Hey all, I've been trying to put my embed code for a follow button into the signature tab under Personal Information, but I keep getting an error message. Specifically: Your setting's value has been changed because invalid HTML was found. The invalid...
Hey all, I've been trying to put my embed code for a follow button into the signature tab under Personal Information, but I keep getting an error message. Specifically: Your se...
Not applicable
658 Views
4 replies
0 likes
Hey I was listening to Spotify a few minutes ago until I was logged out. When I try to relog on with Facebook, it gave me an error saying: "An error has occurred processing your login. Please try again." So I changed my Facebook password and tried ag...
Hey I was listening to Spotify a few minutes ago until I was logged out. When I try to relog on with Facebook, it gave me an error saying: "An error has occurred processing your login. Please tr...
Community Legend
400 Views
3 replies
0 likes
Hi there,I'd like to know if I can make changes to the specific accounts connected to a Spotify Family Account without having to cancel it. I know I cannot change the number of accounts, but can I admit a new family member to join under the family ac...
Hi there, I'd like to know if I can make changes to the specific accounts connected to a Spotify Family Account without having to cancel it. I know I cannot change the number of accounts, but can I ...
Community Legend
267 Views
1 replies
0 likes
