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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1079993 Views
  • 118 replies
  • 104 likes
  • Account
  • 1079993 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49835 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49835 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146230 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146230 Views
  • 4840 replies
  • 118 likes

Solved!! Merging two Spotify accounts

I have recently purchased Spotify premium linked with my Facebook account. However, I already have an existing free account. I was wondering if there was a way to merge the two accounts into one premium account without losing saved music? I have trie...

  • Casual Listener
  • I have recently purchased Spotify premium linked with my Facebook account. However, I already have an existing free account. I was wondering if there was a way to merge the two accounts into one prem...
  • MattSuda
  • Spotify Star
  • 10003 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
  • 10003 Views
  • 3 replies
  • 0 likes

Way to prevent duplicates in playlists.

i Canceled my Subcription for the month YET i still got charged again? and now im overdrawn this month what the hell is going on?

  • Newbie
  • i Canceled my Subcription for the month YET  i still got charged again? and now im overdrawn this month what the hell is going on?
  • MattSuda
  • Spotify Star
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Spotify canceling premium

Hello I subscribet to Trial of Spotify Premium at 2.1.2015. Today I canceled subsribtion. Will I have to pay more? Thank you

  • Not applicable
  • Hello 🙂 I subscribet to Trial of Spotify Premium at 2.1.2015. Today I canceled subsribtion. Will I have to pay more?   Thank you 🙂
  • Jordi
  • Community Legend
  • 219 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 219 Views
  • 3 replies
  • 0 likes

Solved!! non ho efettuato l'accesso da un altro paese!!!

Scusate..ad ogni tentativo di accedere a spotify, tramite facebook, mi dice che ho provato ad eseguire l'accesso da un altro paese!! Aiutooooo... come faccio??Grazie in anticipo

  • Regular
  • Scusate..ad ogni tentativo di accedere a spotify, tramite facebook, mi dice che ho provato ad eseguire l'accesso da un altro paese!! Aiutooooo... come faccio?? Grazie in anticipo
  • benedettamasci
  • Regular
  • 4354 Views
  • 3 replies
  • 0 likes
  • Account
  • 4354 Views
  • 3 replies
  • 0 likes

e gift card with paysafe

i dont find the option to buy the e gift card with paysafe ? help please

  • Casual Listener
  • i dont find the option to buy the e gift card with paysafe ? help please
  • OviiiOne
  • Community Legend
  • 400 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 400 Views
  • 6 replies
  • 0 likes

Premium ended somehow? Now I have an invoice of 12.99 from iTunes?

Hi, I had premium now for more than 1 year. Somehow it ended this month? I tried to re-acfivate it via iTunes but now I paid 12.99 and not 9.99? How can I cancle this and get the 9.99€ subscription back? Thanks for quick help? BR, Daniel

  • Newbie
  • Hi,   I had premium now for more than 1 year. Somehow it ended this month? I tried to re-acfivate it via iTunes but now I paid 12.99 and not 9.99? How can I cancle this and get the 9.99€ sub...
  • MattSuda
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Premium student payment just with gift cards ?

hi there, i want to try spotify premium for one year - with the student package. right now, im using spotify free, it works fine. for the premium package, i dont want to enter any credit cards or paypal informations - i just want to go to buy 60€ for...

  • Casual Listener
  • hi there,   i want to try spotify premium for one year - with the student package. right now, im using spotify free, it works fine. for the premium package, i dont want to enter any credit c...
  • MattSuda
  • Spotify Star
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

How can I change my country setting???

Hello everybody, my country setting changed to france when I used a gift card which I got at christmas, but I'm living in Germany. That's very annoying because all playlists are now related to french music. I tried to change the country setting by ch...

  • Casual Listener
  • Hello everybody,   my country setting changed to france when I used a gift card which I got at christmas, but I'm living in Germany. That's very annoying because all playlists are now relate...
  • combro2
  • Casual Listener
  • 107 Views
  • 2 replies
  • 0 likes
  • 107 Views
  • 2 replies
  • 0 likes

Facebook Login error 404

This seems to be an issue with logging in with Facebook. I can not log into my account with Spotify with my Facebook Account. It gives me the 404 You maybe blocked by a firewall error, but as you can see , I setup another account and only a email acc...

  • Regular
  • This seems to be an issue with logging in with Facebook.  I can not log into my account with Spotify with my Facebook Account.  It gives me the 404 You maybe blocked by a firewall...
  • gabriellemarsan
  • Newbie
  • 3487 Views
  • 2 replies
  • 5 likes
  • Login
  • 3487 Views
  • 2 replies
  • 5 likes

Charged for Spotify! Why?

I have never signed up for a Spotify's services, yet I just discovered I was charged $9.99 on one of my credit cards. I have never put any of my CC info into Spotify. Please help!

  • Casual Listener
  • I have never signed up for a Spotify's services, yet I just discovered I was charged $9.99 on one of my credit cards. I have never put any of my CC info into Spotify. Please help!
  • MattSuda
  • Spotify Star
  • 103 Views
  • 2 replies
  • 0 likes
  • 103 Views
  • 2 replies
  • 0 likes

Premium subscriber trying to get student discount

I've been a premium subscriber and recently discovered the student rate available to me as a college student. I've followed all of the steps from the FAQ ckearly. Log out, go to student rate page, click Get Premium, enter existing username and passwo...

  • Newbie
  • I've been a premium subscriber and recently discovered the student rate available to me as a college student. I've followed all of the steps from the FAQ ckearly. Log out, go to student rate page, cl...
  • MattSuda
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Two accounts in one?

Hi! Im having a very strange problem. When im logged on, my boyfriends facebook is linked. Even when ive disconnected from facebook on my spotify and when he has removed the application from facebook, it is still linked. And cause of this he can't lo...

  • Newbie
  • Hi! Im having a very strange problem. When im logged on, my boyfriends facebook is linked. Even when ive disconnected from facebook on my spotify and when he has removed the application from face...
  • MattSuda
  • Spotify Star
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Can't cancel because of facebook error

Hi, today I subscribed to premium for 0,99$, and tried to cancel the auto-renewal. It worked until the page said "please re-verify with facebook", I get redirected to Facebook, where I am logged in and have to type in my password. The password is cor...

  • Newbie
  • Hi,   today I subscribed to premium for 0,99$, and tried to cancel the auto-renewal. It worked until the page said "please re-verify with facebook", I get redirected to Facebook, where I a...
  • MattSuda
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 137 Views
  • 1 replies
  • 0 likes

Can't login

I submitted a support request on Jan 8th but haven't received a response. I had to create a dummy account just to post this.Spotify Case # 02286898.

I am unable to login either way. Facebook login tells me my email address is already taken. If I try ...

  • Not applicable
  • I submitted a support request on Jan 8th but haven't received a response. I had to create a dummy account just to post this.Spotify Case # 02286898. <br><br>I am unable to login either wa...
  • MattSuda
  • Spotify Star
  • 91 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 91 Views
  • 1 replies
  • 0 likes

Spotify

My spotify doesn't work properly. My playlists don't appear. Some of my saved albums work but when I play a song it will stop playing at an arbitrary moment. Please help

  • Newbie
  • My spotify doesn't work properly. My playlists don't appear. Some of my saved albums work but when I play a song it will stop playing at an arbitrary moment. Please help
  • MattSuda
  • Spotify Star
  • 84 Views
  • 1 replies
  • 0 likes
  • Premium
  • 84 Views
  • 1 replies
  • 0 likes

credit card application

Your credit application Won't let me enter my month and year. it accepts everything else but the month and year. is there any way to call you or contact you and give you this information I would like to join the free 30 day premium trial

  • Casual Listener
  • Your credit application Won't let me enter my month and year. it accepts everything else but the month and year. is there any way to call you or contact you and give you this information I would like...
  • OviiiOne
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 119 Views
  • 1 replies
  • 0 likes

Different duration times....

I have translated the messages from swedish to english.... The dates are the important information.... On page: https://www.spotify.com/se/accounts/subscription/: You are registered for Spotify Premium to 2015-01-28. When this period is finished upda...

  • Newbie
  • I have translated the messages from swedish to english....       The dates are the important information....     On page: https://www.spotify.com/se/accounts/su...
  • MattSuda
  • Spotify Star
  • 111 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 111 Views
  • 2 replies
  • 0 likes