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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 170973 Views
  • 695 replies
  • 57 likes
  • Account
  • 170973 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090077 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090077 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51855 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51855 Views
  • 58 replies
  • 8 likes

premium subscription problems

I had upgrade th spotify last year, and everything was going well. But two months ago my spotify return to free versions without any explanation, and a still paying the upgrade but can't use it... so i need help to refund the money that a spent on it...

  • Casual Listener
  • I had upgrade th spotify last year, and everything was going well. But two months ago my spotify return to free versions without any explanation, and a still paying the upgrade but can't use it....
  • James
  • Spotify
  • 199 Views
  • 2 replies
  • 0 likes
  • Premium
  • 199 Views
  • 2 replies
  • 0 likes

SPOTIFY IS A LEGAL CHEATER

I had unsubscribed Spotify Premium since the first month I register. And this FXXX-ING cheater still charge me every month! I HAVE BEEN KEEP UNSUBSCRIBING MY ACCOUNT EVERYTIMES AFTER I GOT MY MONEY DEDUCTED IN MY BANK ACCOUNT. FXXX YOU MORON SPOTIFY ...

  • Newbie
  • I had unsubscribed Spotify Premium since the first month I register. And this FXXX-ING cheater still charge me every month! I HAVE BEEN KEEP UNSUBSCRIBING MY ACCOUNT EVERYTIMES AFTER I GOT MY MO...
  • James
  • Spotify
  • 263 Views
  • 2 replies
  • 0 likes
  • Premium
  • 263 Views
  • 2 replies
  • 0 likes

Can I get a refund?

I bought a Spotify subscription months ago through PayPal and my PayPal balance was low, so I got an email a few days ago saying there was an issue renewing the subscription. I assumed it was canceled having tried to charge a few times already.So I p...

  • Newbie
  •  I bought a Spotify subscription months ago through PayPal and my PayPal balance was low, so I got an email a few days ago saying there was an issue renewing the subscription. I assumed it was c...
  • James
  • Spotify
  • 152 Views
  • 2 replies
  • 0 likes
  • Premium
  • 152 Views
  • 2 replies
  • 0 likes

Send email to set password - email never received

I've tried to set a password to allow the Spotify app on my Philips TV to login, but when I click the 'Send email to set password' button I never receive the email. I've tried more than once + I've verified that my email is correct and that the email...

  • Casual Listener
  • I've tried to set a password to allow the Spotify app on my Philips TV to login, but when I click the 'Send email to set password' button I never receive the email. I've tried more than onc...
  • vestermark
  • Casual Listener
  • 256 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 256 Views
  • 2 replies
  • 0 likes

I can't cancel premium

I signed up 3 months ago under the deal 99 cents for 3 months and I would like to cancel now. However when I click cancel and go through the process, I go back and see that my accont is still premium and it says I will be charged again on 03/29/2015 ...

  • Newbie
  • I signed up 3 months ago under the deal 99 cents for 3 months and I would like to cancel now.   However when I click cancel and go through the process, I go back and see that my accont is stil...
  • James
  • Spotify
  • 409 Views
  • 7 replies
  • 0 likes
  • Premium
  • 409 Views
  • 7 replies
  • 0 likes

Logout

Spotify team can u please logout my account from all device thanks my log in id is martinvaldez_18

  • Casual Listener
  • Spotify team can u please logout my account from all device thanks 😉 my log in id is martinvaldez_18
  • Erkan_Yılmaz
  • Community Legend
  • 106 Views
  • 2 replies
  • 0 likes
  • Account
  • 106 Views
  • 2 replies
  • 0 likes

setting password problems

I use facebook credintals to login and now im trying to set a password so I can use spotify on my playstation. It says it sent me the email to set a password, but I have not recieved it.

  • Casual Listener
  • I use facebook credintals to login and now im trying to set a password so I can use spotify on my playstation. It says it sent me the email to set a password, but I have not recieved it.
  • dbahem
  • Casual Listener
  • 153 Views
  • 2 replies
  • 0 likes
  • Login
  • 153 Views
  • 2 replies
  • 0 likes

3 months Premium for only 0,99 Euros or 9,99? Fraudulent announce?

In the website from Spotify show the promotion of 3 months for 0,99 Euros... but when I go to purchase is 9,99 Euros!

  • Casual Listener
  • In the website from Spotify show the promotion of 3 months for 0,99 Euros... but when I go to purchase is 9,99 Euros!  
  • kensidio
  • Casual Listener
  • 462 Views
  • 7 replies
  • 0 likes
  • 462 Views
  • 7 replies
  • 0 likes

3 months for 0,99€

Hi, Just received an email saying i could get 3 months of premium for 0,99€. Decided to adhere but after inserting my VISA data i got the message: "your subscription will be automatically renewed on 2014-12-11 and you will be charged 6.99 EUR" Well.....

  • Casual Listener
  • Hi,   Just received an email saying i could get 3 months of premium for 0,99€.   Decided to adhere but after inserting my VISA data i got the message:   "your subscription ...
  • kensidio
  • Casual Listener
  • 3308 Views
  • 18 replies
  • 0 likes
  • 3308 Views
  • 18 replies
  • 0 likes

College Discount on Premium

I tried to follow the college dicsount directions, but when I click on get premium it takes me to my account page and says "student discount is on not available on premium". Why am I getting this message and how can I fix

  • Casual Listener
  • I tried to follow the college dicsount directions, but when I click on get premium it takes me to my account page and says "student discount is on not available on premium". Why am I getting this mes...
  • newander181
  • Casual Listener
  • 541 Views
  • 5 replies
  • 1 likes
  • Subscription
  • 541 Views
  • 5 replies
  • 1 likes

Email problem

I wanted to change my Spotify username however I found out this is impossible. Therefore, I want to create a new account with a new username but using the same email from my current account. Since you can only have 1 account registered to an email ad...

  • Casual Listener
  • I wanted to change my Spotify username however I found out this is impossible.   Therefore, I want to create a new account with a new username but using the same email from my current account....
  • fork101
  • Casual Listener
  • 125 Views
  • 2 replies
  • 0 likes
  • Account
  • 125 Views
  • 2 replies
  • 0 likes

I canceled the premium but still pay.

Hello, I ordered 3 month subscription offer in December and as soon as I ordered I cancelled following payments from my card.Today I noticed that Spotify got 9.99 from my card, I was a little bit surprised, logged in on website and tried to cancel th...

  • Newbie
  • Hello,   I ordered 3 month subscription offer in December and as soon as I ordered I cancelled following payments from my card. Today I noticed that Spotify got 9.99 from my card, I was a lit...
  • dinomight
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 113 Views
  • 1 replies
  • 0 likes

Can't login forgot my credentials

So I've forgotten my username and password...tried resetting using my email, they said an email was sent...don't have it and that was days ago. I tried signing in with FB but that wasn't premium access. HELP!!

  • Newbie
  • So I've forgotten my username and password...tried resetting using my email, they said an email was sent...don't have it and that was days ago. I tried signing in with FB but that wasn't premium acce...
  • dinomight
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 143 Views
  • 1 replies
  • 0 likes

I dont want to see ads

Im using spotify premium for 1 years, and on last two days, I see giant ads on the desktop program. How can I cancel them? Thank you

  • Newbie
  • Im using spotify premium for 1 years, and on last two days, I see giant ads on the desktop program. How can I cancel them?   Thank you
  • dinomight
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • Account
  • 119 Views
  • 1 replies
  • 0 likes

Want to cancel Premium but I already payed the month.

I forgot to unsuscribe from the Premium account yesterday and today I received the notification of payment from PayPal. If I cancel my subscription today, will I get a refund on the days I haven't used Spotify or I'll just lost almost 10 euros? Thak ...

  • Newbie
  • I forgot to unsuscribe from the Premium account yesterday and today I received the notification of payment from PayPal. If I cancel my subscription today, will I get a refund on the days I haven't us...
  • 119 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 119 Views
  • 0 replies
  • 0 likes

new e mail and forgott password

Hi,i got a new e-mail and my spotifymail is not in juse. i allso forgot my pass word.. i want to change to the new mail but i dont remember my password. just my username what do ido?

  • Newbie
  • Hi,i got a new e-mail and my spotifymail is not in juse. i allso forgot my pass word.. i want to change to the new mail but i dont remember my password. just my username   what do...
  • Erkan_Yılmaz
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • Login
  • 176 Views
  • 1 replies
  • 0 likes

Spotify Won't let me subscribe

I need some help, for some weird recent I have been trying for over a week now, spotify won't let me subscribe to premium service. Every single time I put in my credit card information it says an error has occured and try again later. Please help

  • Casual Listener
  • I need some help, for some weird recent I have been trying for over a week now, spotify won't let me subscribe to premium service. Every single time I put in my credit card information it says an err...
  • w4yn3y
  • Casual Listener
  • 1083 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1083 Views
  • 6 replies
  • 0 likes

How can I cancel spotify

want to cancel my account with spotify. Anyone know how to do that

  • Casual Listener
  • want to cancel my account with spotify. Anyone know how to do that
  • MattSuda
  • Spotify Star
  • 141 Views
  • 2 replies
  • 0 likes
  • 141 Views
  • 2 replies
  • 0 likes

Starred tracks gone, REALLY?!

So I've been building up a starred playlist since before 2012, and now... it just got removed - poof.I mailed support, and they say they can only find 28 tracks, this is horrible.. I had over 500 songs, and I'm on a vacation in a foreign land and all...

  • Visitor
  • So I've been building up a starred playlist since before 2012, and now... it just got removed - poof. I mailed support, and they say they can only find 28 tracks, this is horrible.. I had over 500 s...
  • user-removed
  • Not applicable
  • 283 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 283 Views
  • 3 replies
  • 0 likes

Cant claim the student discount on NUS Extra?

Hi Guys, When i sign in through NUS Extra and then go to select the "Get premium with NUS Extra" it goes straight to the payment page and only offers the full price service? Anyone know anything as to why?? Thanks!

  • Visitor
  • Hi Guys,   When i sign in through NUS Extra and then go to select the "Get premium with NUS Extra" it goes straight to the payment page and only offers the full price service?   Anyone ...
  • MattSuda
  • Spotify Star
  • 149 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 149 Views
  • 4 replies
  • 0 likes

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