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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • GollyGoshGale
  • Casual Listener
  • 398571 Views
  • 948 replies
  • 107 likes
  • Account
  • 398571 Views
  • 948 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171542 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171542 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99115 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99115 Views
  • 68 replies
  • 10 likes

Charged for free trial

I recently signed up for a free trial of Spotify premium. When I checked my bank statement today, I noticed £9.99 has been taken from my account.Is this normal and will it be refunded automatically or is it a mistake on Spotify's (or my own!) part?Th...

  • Newbie
  • I recently signed up for a free trial of Spotify premium. When I checked my bank statement today, I noticed £9.99 has been taken from my account. Is this normal and will it be refunded automatical...
  • atom1989
  • Community Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 122 Views
  • 1 replies
  • 0 likes

I've payed for premium but account still says free

I have also re-installed the app as per the help section but still my account says free, i have also payed 12.99 instead of 9.99, surely if the price is going to drop, current members should also pay the reduced price??

  • Newbie
  • I have also re-installed the app as per the help section but still my account says free, i have also payed 12.99 instead of 9.99, surely if the price is going to drop, current members should also pay...
  • 98 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
  • 98 Views
  • 0 replies
  • 0 likes

Can't log back into app. Says I already have an account wit that email.

I signed up for a premium account and loged out when I was finished. Now can't log back in. Tried suppor and replied to the no reply email. Beyond Frustrated. Also reset password. Deleted app and downloaded again. I'm amazed I can log in here quite f...

  • Newbie
  • I signed up for a premium account and loged out when I was finished. Now can't log back in. Tried suppor and replied to the no reply email. Beyond Frustrated. Also reset password. Deleted app and dow...
  • atom1989
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 196 Views
  • 1 replies
  • 0 likes

30 day free trial pop up

I used up my 30 day free trial before with this same account, don't remember when but it was a long time ago. Now a popup with 30 free trial just popped up on my ipad. Am I eligible for this free trial again? Am I going to get charged?

  • Regular
  • I used up my 30 day free trial before with this same account, don't remember when but it was a long time ago. Now a popup with 30 free trial just popped up on my ipad. Am I eligible for this free tri...
  • atom1989
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 213 Views
  • 1 replies
  • 0 likes

How can i keeP my premium/ and keep my offline. Music because. It used 4GB

And add a pic.....but i want my student deal,, but it used all my data data. Should i just wait til closer to conceal, then start over?? It still cost 40 dollars i data just to get my musoc and listen off line, it will only last one day !!! 4Gb!!!

  • Casual Listener
  • And add a pic.....but i want my student deal,, but it used all my data data. Should i just wait til closer to conceal, then start over?? It still cost 40 dollars i data just to get my musoc and liste...
  • atom1989
  • Community Legend
  • 133 Views
  • 2 replies
  • 0 likes
  • 133 Views
  • 2 replies
  • 0 likes

Log in problems

Hi there, some years ago i created a spotify account using facebook. About a week ago i used that same facebook account to link it with another spotify account. Then i tried to log in in spotify using my facebook account and it didn't let me in. I ha...

  • Newbie
  • Hi there, some years ago i created a spotify account using facebook. About a week ago i used that same facebook account to link it with another spotify account. Then i tried to log in in spotify usin...
  • atom1989
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 149 Views
  • 1 replies
  • 0 likes

lista de destacadas perdida

hola, he perdido mis canciones descargadas del cel y se han cambiado con las que tenía en la pc y ahora solo tengo lasncanciones destacadas de la pc en el telefono y no las que tenía rn elnteléfono, como las puedo recuperar?urgentenombre del perfil: ...

  • Casual Listener
  • hola, he perdido mis canciones descargadas del cel y se han cambiado con las que tenía en la pc y ahora solo tengo lasncanciones destacadas de la pc en el telefono y no las que tenía rn elnteléfono, ...
  • 80 Views
  • 0 replies
  • 0 likes
  • Premium
  • 80 Views
  • 0 replies
  • 0 likes

subsciption on iOS9

I recently subscription on iOS9 b1 Spotify app but ran into This issue, So I decide to download Desktop version to listen,but it shows I'm on Free plan instead of Premium plan,I already got app store Email said the payment of premium plan is success ...

  • Casual Listener
  • I recently subscription on iOS9 b1 Spotify app but ran into This issue,   So I decide to download Desktop version to listen, but it shows I'm on Free plan instead of Premium plan,...
  • 200 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 200 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Premium Renewal Failed, Removing My e-Card Subscription

First of all, a bit of background: I used to be a premium Spotify member and paid monthly until my bank randomly decided to stop transactions to Spotify (they do the same with Google Play). This has been so since a month ago. I contacted support and ...

  • Visitor
  • First of all, a bit of background: I used to be a premium Spotify member and paid monthly until my bank randomly decided to stop transactions to Spotify (they do the same with Google Play). This has ...
  • user-removed
  • Not applicable
  • 472 Views
  • 3 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 472 Views
  • 3 replies
  • 2 likes

Will I be charged once the 7 day trial is over?

Hi so I know many people must ask this but I'm very confused. I accidentally clicked on the 7 day premium trial and I was wondering what exactly happens when the trial is over. Will I be charged right away?? Do I have to cancel the subscription once ...

  • Casual Listener
  • Hi so I know many people must ask this but I'm very confused. I accidentally clicked on the 7 day premium trial and I was wondering what exactly happens when the trial is over. Will I be charged righ...
  • atom1989
  • Community Legend
  • 369 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 369 Views
  • 1 replies
  • 0 likes

How can I link my new Facebook account to my spotify account.

I pay for my Spotify account thru my mobile phone carrier. I had to delete the Facebook account that I originally used for Spotify. I now have a new Facebook account and I cannot find out how to unlink my old account and link my new Facebook account.

  • Casual Listener
  • I pay for my Spotify account thru my mobile phone carrier. I had to delete the Facebook account that I originally used for Spotify. I now have a new Facebook account and I cannot find out how to unli...
  • 99 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 99 Views
  • 0 replies
  • 0 likes

How can I link my new Facebook account to my spotify account.

I pay for my Spotify account thru my mobile phone carrier. I had to delete the Facebook account that I originally used for Spotify. I now have a new Facebook account and I cannot find out who to unlink my old account and link my new Facebook account.

  • Casual Listener
  • I pay for my Spotify account thru my mobile phone carrier. I had to delete the Facebook account that I originally used for Spotify. I now have a new Facebook account and I cannot find out who to unli...
  • 96 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 96 Views
  • 0 replies
  • 0 likes

How can I remove my Spotify account?

I have a family account, which I was associated in. However, I can not get access to my songs either playlists. Anyway, I would like to know how could I delete my account or if there is any chance I could get access to my music.

  • Newbie
  • I have a family account, which I was associated in. However, I can not get access to my songs either playlists. Anyway, I would like to know how could I delete my account or if there is any chance I ...
  • 112 Views
  • 0 replies
  • 1 likes
  • 112 Views
  • 0 replies
  • 1 likes

Solved!! Recuperar lista de canciones destacadas

Se me han borrado todas las canciones destacadas y quisiera recuperarlas. Mi cuenta de usuario es diego.wildbaum

  • Casual Listener
  • Se me han borrado todas las canciones destacadas y quisiera recuperarlas.   Mi cuenta de usuario es diego.wildbaum
  • Charlie_R29
  • Casual Listener
  • 750 Views
  • 4 replies
  • 0 likes
  • 750 Views
  • 4 replies
  • 0 likes

Cancel trial

My daughter clicked on the trial on accident. I want it canceled

  • Casual Listener
  • My daughter clicked on the trial on accident. I want it canceled
  • JORDANDOUCETTE1
  • Casual Listener
  • 162 Views
  • 1 replies
  • 0 likes
  • Free
  • 162 Views
  • 1 replies
  • 0 likes

Will I be charged once the 7 day trial is over?

Hi so I know many people must ask this but I'm very confused. I accidentally clicked on the 7 day premium trial and I was wondering what exactly happens when the trial is over. Will I be charged right away?? Do I have to cancel the subscription once ...

  • Casual Listener
  • Hi so I know many people must ask this but I'm very confused. I accidentally clicked on the 7 day premium trial and I was wondering what exactly happens when the trial is over. Will I be charged righ...
  • 94 Views
  • 0 replies
  • 0 likes
  • Premium
  • 94 Views
  • 0 replies
  • 0 likes

spotify says my facebook friends arent on spotify even though they are

When I try to add friends it says I don't have any on Spotify. I know I have at least 3. They can't see me either. Any ideas?

  • Newbie
  • When I try to add friends it says I don't have any on Spotify. I know I have at least 3. They can't see me either. Any ideas?
  • 175 Views
  • 0 replies
  • 0 likes
  • Premium
  • 175 Views
  • 0 replies
  • 0 likes

HELP! All my music was deleted

Recently I added some music in My Music but the rest got deleted. Now it only shows the music I added 4 days ago and I had over 1000 songs before. HELP!! I don't want to lose all that effort

  • Newbie
  • Recently I added some music in My Music but the rest got deleted. Now  it only shows the music I added 4 days ago and I had over 1000 songs before. HELP!! I don't want to lose all that effort
  • Taylor
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Subscription
  • 139 Views
  • 1 replies
  • 0 likes

Solved!! Unable to cancel subscription

Hi. I am unable to cancel my premium subscription to spotify. I have read the instructions which say to log in and go to the subsciption page and select "cancel your subscription" under subscription and payment. When I go to subscription it says "sub...

  • Casual Listener
  • Hi.  I am unable to cancel my premium subscription to spotify.  I have read the instructions which say to log in and go to the subsciption page and select "cancel your subscription" under s...
  • surfingisfun001
  • Casual Listener
  • 454 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 454 Views
  • 2 replies
  • 0 likes

Solved!! Refund

I decided to revert my account to free after registering for premium. I never used the premium but reverted after realising the monthly charge. My account does say free, and on the site when I click receipts I wasn't charged before the month of March...

  • Casual Listener
  • I decided to revert my account to free after registering for premium. I never used the premium but reverted after realising the monthly charge. My account does say free, and on the site when I click ...
  • Nmazubby
  • Casual Listener
  • 338 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 338 Views
  • 2 replies
  • 0 likes