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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 171327 Views
  • 695 replies
  • 57 likes
  • Account
  • 171327 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090242 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090242 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51894 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51894 Views
  • 58 replies
  • 8 likes

Solved!! Accidentally deleted my playlist / 100% of songs on playlist

Hello, so a few days ago i just accidentally removed all of the songs in my "ze playlist" playlist. I really hope some mod can help me get it restored because i had over 1800~ songs there. I've already tried to contact the costumer support but it did...

  • Casual Listener
  • Hello, so a few days ago i just accidentally removed all of the songs in my "ze playlist" playlist. I really hope some mod can help me get it restored because i had over 1800~ songs there. I've alrea...
  • MattSuda
  • Spotify Star
  • 356 Views
  • 3 replies
  • 1 likes
  • Account
    Other
  • 356 Views
  • 3 replies
  • 1 likes

Solved!! username or email you provided is not associated with an active Spotify account.

So I got hacked a few days ago. The support team managed to fix that today, I reset my password etc and I was listening happily for a while on my ipad and pc, then I tried to log in to my account to re-add my payment details, and then got an error me...

  • Casual Listener
  • So I got hacked a few days ago. The support team managed to fix that today, I reset my password etc and I was listening happily for a while on my ipad and pc, then I tried to log in to my account to ...
  • MattSuda
  • Spotify Star
  • 3904 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
  • 3904 Views
  • 3 replies
  • 0 likes

Linking accounts

Hi! i'm having an issue linking two accounts (one from FB, the other from Spotify). The thing is that i've one account (the facebook one) that is premium, and the other one is free (the Spotify one). First i created the facebook one, and now i've cre...

  • Casual Listener
  • Hi! i'm having an issue linking two accounts (one from FB, the other from Spotify). The thing is that i've one account (the facebook one) that is premium, and the other one is free (the Spotify one)....
  • MattSuda
  • Spotify Star
  • 76 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 76 Views
  • 1 replies
  • 0 likes

Can't connect to Facebook.

Hi! I have a regular account with Spotify under teh email address . I wanted to connect it to facebook but its telling me its temporarily unavailable. That's about a month ago till now. I understand also that can have a profile picture and change pro...

  • Newbie
  • Hi!   I have a regular account with Spotify under teh email address <removed>. I wanted to connect it to facebook but its telling me its temporarily unavailable. That's about a month a...
  • MattSuda
  • Spotify Star
  • 87 Views
  • 1 replies
  • 0 likes
  • Account
  • 87 Views
  • 1 replies
  • 0 likes

Can't change country (Spotify Free)

I had spotify back home in the UK and have since moved to Australia. I started a free premium trial when I got here and before the trial ended, I updated my card details with my Australian bank card and selected ok when I got the message that this wo...

  • Newbie
  • I had spotify back home in the UK and have since moved to Australia. I started a free premium trial when I got here and before the trial ended, I updated my card details with my Australian bank ...
  • MattSuda
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 282 Views
  • 1 replies
  • 0 likes

Recent data update with phone network - lose premium spotify

Hello, I have recently upgraded my data allowance on phone contract, but since doing so I have lost my spotify premium which came with my Vodafone package and only get optic to "upgrade" or "shuffle page". Help please?

  • Newbie
  • Hello, I have recently upgraded my data allowance on phone contract, but since doing so I have lost my spotify premium which came with my Vodafone package and only get optic to "upgrade" or "shuffle ...
  • MattSuda
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 110 Views
  • 1 replies
  • 0 likes

Wrong account at log in.

I'em SO tired of watching my friends face and name, when i log in on Spotify, and i feel like i've been trying everything without result.-I've tried to disconnect to facebook & connect again.-I've tried to disconnect from all users. And my friend doe...

  • Newbie
  • I'em SO tired of watching my friends face and name, when i log in on Spotify, and i feel like i've been trying everything without result. -I've tried to disconnect to facebook & connect aga...
  • MattSuda
  • Spotify Star
  • 104 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 104 Views
  • 1 replies
  • 1 likes

Change of connection method

Hi, Now I'm connected through Facebook and I'm a premium member. But I don't want to connected through Facebook anymore. How can I connect my membership through an e-mail account and keep my premium membership going?

  • Visitor
  • Hi,  Now I'm connected through Facebook and I'm a premium member. But I don't want to connected through Facebook anymore. How can I connect my membership through an e-mail account and keep...
  • MattSuda
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • Premium
  • 172 Views
  • 1 replies
  • 0 likes

Solved!! Trying to delete my account

Hey everyone, So, I'm trying to delete my account because when I created it, I wasn't smart enough to realize that including the name of a well-known coorporation might not be such a great idea. I've requested my account to be deleted and got an auto...

  • Visitor
  • Hey everyone,   So, I'm trying to delete my account because when I created it, I wasn't smart enough to realize that including the name of a well-known coorporation might not be such a great i...
  • MattSuda
  • Spotify Star
  • 190 Views
  • 3 replies
  • 0 likes
  • Account
  • 190 Views
  • 3 replies
  • 0 likes

Solved!! student discount with Facebook

I cant get the student discount with my Facebook account and its so frustrating.. please help!

  • Visitor
  • I cant get the student discount with my Facebook account and its so frustrating.. please help!
  • MattSuda
  • Spotify Star
  • 927 Views
  • 13 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 927 Views
  • 13 replies
  • 0 likes

Solved!! I Want to CANCEL Premium but there is NO OPTION to do so in my account

I looked up Spotify's instructions on how to Cancel my Subscription but there is no "cancel" anything option on ANY page. I want to cancel immediately.

  • Casual Listener
  • I looked up Spotify's instructions on how to Cancel my Subscription but there is no "cancel" anything option on ANY page. I want to cancel immediately.
  • SkateB8
  • Casual Listener
  • 4621 Views
  • 2 replies
  • 1 likes
  • Premium
  • 4621 Views
  • 2 replies
  • 1 likes

Hello Guys, I Forgot my password but I'm still paying 9.99£ pm

Hello guys.I've a big problem with my spotify account.. I'm still paying 9.99£ pm but I'm not using spotify from long time.the problem is that I forgot my password, but I can give to you my bank account details to check and fix this problem.thank you...

  • Newbie
  • Hello guys. I've a big problem with my spotify account.. I'm still paying 9.99£ pm but I'm not using spotify from long time. the problem is that I forgot my password, but I can give to you my bank ...
  • MattSuda
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

account location

Spotify wont let me change my accounts location with updating my payment options. i cant update them because there are none and there is no visible way of adding them. how can i change my location? i tried using the contact form but they sent an emai...

  • Newbie
  • Spotify wont let me change my accounts location with updating my payment options. i cant update them because there are none and there is no visible way of adding them. how can i change my location? i...
  • MattSuda
  • Spotify Star
  • 80 Views
  • 1 replies
  • 0 likes
  • Account
  • 80 Views
  • 1 replies
  • 0 likes

profile picture

I signed in through face book one time. once. and by doing so, spotify used my facebook picture as a profile puicture. I quicky disconnected from facebook. I disconnected through spotify, and I went into facebook and disabled the app through there to...

  • Newbie
  • I signed in through face book one time.  once.  and by doing so, spotify used my facebook picture as a profile puicture.  I quicky disconnected from facebook.  I disconnected thro...
  • MattSuda
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 144 Views
  • 1 replies
  • 0 likes

Steps to enroll for student discount are not appearing.

I am trying to enroll for the U.S student discount for premium but as soon as I click on the $4.99 to get premium it just takes me back to my account and won't let me subscribe. I have tried logging out and starting from zero but it does not work. An...

  • Newbie
  • I am trying to enroll for the U.S student discount for premium but as soon as I click on the $4.99 to get premium it just takes me back to my account and won't let me subscribe. I have tried logging ...
  • Qpix
  • Newbie
  • 132 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 132 Views
  • 2 replies
  • 0 likes

Can't change my credit card

My credit card was stolen, so I'm trying to link Spotify to another one. However, the field to enter the number isn't working. There's no way to type in it.

  • Newbie
  • My credit card was stolen, so I'm trying to link Spotify to another one. However, the field to enter the number isn't working. There's no way to type in it. 
  • MattSuda
  • Spotify Star
  • 87 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 87 Views
  • 1 replies
  • 0 likes

Premium free trial

Today I signed up to the 30day free trial. It didn't require me to fill out any payment details for when the trial ends. I don't mind paying for spotify when this trial ends but I would like to be in control of how they are gonna take my money. Can a...

  • Visitor
  • Today I signed up to the 30day free trial. It didn't require me to fill out any payment details for when the trial ends. I don't mind paying for spotify when this trial ends but I would like to be in...
  • MattSuda
  • Spotify Star
  • 74 Views
  • 1 replies
  • 0 likes
  • 74 Views
  • 1 replies
  • 0 likes

Just charged for a month at the same time as unsubscribing

Who do i contact to get this charge taken off? I don't want to pay for a month that I won't be using due to unsubscribing from spotify premium.

  • Visitor
  • Who do i contact to get this charge taken off? I don't want to pay for a month that I won't be using due to unsubscribing from spotify premium.
  • MattSuda
  • Spotify Star
  • 78 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 78 Views
  • 2 replies
  • 0 likes

Solved!! Spotify family

why can't I upgrade to spotify family plan when I go to change everything it won't allow me to change anything on my account

  • Casual Listener
  • why can't I upgrade to spotify family plan when I go to change everything it won't allow me to change anything on my account
  • MattSuda
  • Spotify Star
  • 91 Views
  • 1 replies
  • 0 likes
  • Account
  • 91 Views
  • 1 replies
  • 0 likes

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