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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1601 Views
  • 0 replies
  • 7 likes
  • Security
  • 1601 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445927 Views
  • 970 replies
  • 108 likes
  • Account
  • 445927 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199048 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199048 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • jgbanm65v5z8gvpajr9i
  • Visitor
  • 108311 Views
  • 71 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108311 Views
  • 71 replies
  • 11 likes

Superuser Contribution Two people one account

So I wanted my wife and I to have the same account and she can listen to her. Music where she in her car and I can in my car or at work with out switching phones to lessen to I bought the due plane I thought you could learn on two phone with the same...

  • Visitor
  • So I wanted my wife and I to have the same account and she can listen to her. Music where she in her car and I can in my car or at work with out switching phones to lessen to I bought the due plane I...
  • Elena
  • Moderator
  • 574 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 574 Views
  • 2 replies
  • 0 likes

Superuser Contribution Withdrew $29.97 from my credit under Google Entertainment

Greetings, I just cancelled the free 3 months trial subscription & was wondering if you withdrewfrom my credit of $9.99 more than once starting from December 2017 & ending onFebruary 2018 shown on my Paypal's transaction statement under “Google Enter...

  • Music Fan
  • Greetings,   I just cancelled the free 3 months trial subscription & was wondering if you withdrew from my credit of $9.99 more than once starting from December 2017 & ending on Febr...
  • Elena
  • Moderator
  • 513 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 513 Views
  • 3 replies
  • 0 likes

Superuser Contribution Play button not working

I was listening to my music in my last period Thursday and I got home that same Thursday and my music would not play. The fast forward, play, and rewind buttons are greyed out and it won't play any playlist, radio, or individual song. I'm on my Chrom...

  • Newbie
  • I was listening to my music in my last period Thursday and I got home that same Thursday and my music would not play. The fast forward, play, and rewind buttons are greyed out and it won't play any&n...
  • Elena
  • Moderator
  • 1604 Views
  • 4 replies
  • 0 likes
  • 1604 Views
  • 4 replies
  • 0 likes

Superuser Contribution Someone is using my spotify and he keeps changing my songs when I'm listening

Hi I have a problem. Someone is using my spotify. When I want to listen some music sometimes I can se he is already listening. When I want to listen songs, I change the device to my iphone. After few seconds he immediately start changing his mexican ...

  • Newbie
  • Hi I have a problem. Someone is using my spotify. When I want to listen some music sometimes I can se he is already listening. When I want to listen songs, I change the device to my iphone. After few...
  • Elena
  • Moderator
  • 13141 Views
  • 8 replies
  • 5 likes
  • Account
  • 13141 Views
  • 8 replies
  • 5 likes

Superuser Contribution not being logged in using my correct username and password

PlanPremiumCountryunited statesDeviceLG ThinQ 7Operating Syste My Question or Issueso i am trying to log in to my spotify premium account on my loner phone because my phone is getting fixed. so my username is rubymoss15 for my spotify account. i was ...

  • Newbie
  • Plan Premium Country united states Device LG ThinQ 7 Operating Syste     My Question or Issue so i am trying to log in to my spotify premium account on my loner phone because my p...
  • Elena
  • Moderator
  • 628 Views
  • 2 replies
  • 0 likes
  • Account
  • 628 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Not Importing Facebook Friends

I've tried un-linking and re-linking my account from facebook countless times. I've tried logging in via username/password and via facebook. I've scoured every forum post, but still no luck. When I try to find friends on mobile, it opens the facebook...

  • Casual Listener
  • I've tried un-linking and re-linking my account from facebook countless times. I've tried logging in via username/password and via facebook. I've scoured every forum post, but still no luck.   ...
  • OneByBoo
  • Roadie
  • 761 Views
  • 3 replies
  • 0 likes
  • Other
  • 761 Views
  • 3 replies
  • 0 likes

How do I log in with my Apple ID on the desktop app? I’m on Windows 10.

I have a Premium trial but on the Windows 10 Desktop app there is no Sign In with Apple ID option but there is one on the web app

  • Visitor
  • I have a Premium trial but on the Windows 10 Desktop app there is no Sign In with Apple ID option but there is one on the web app
  • Billy-J
  • Spotify Star
  • 2569 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 2569 Views
  • 1 replies
  • 0 likes

Solved!! HELP! Entire Library is gone. Possible duplicate account?

My entire library is gone across all devices. I think it happen after a log in on PS4. maybe it made a duplicate account? Been trying to get help with this for a while. Spotify's support options are unbelievable poor. Please help!

  • Regular
  • My entire library is gone across all devices. I think it happen after a log in on PS4. maybe it made a duplicate account?   Been trying to get help with this for a while. Spotify's support opt...
  • Noah
  • Spotify Star
  • 626 Views
  • 1 replies
  • 0 likes
  • Account
  • 626 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username is random letters and numbers.

Hello!I first registered to Spotify with the username lolashihara a couple weeks ago. However, upon first looking at my profile, I saw that my username is just a long string of letters and numbers! I've read so many similar threads but to no avail. l...

  • Casual Listener
  • Hello! I first registered to Spotify with the username lolashihara a couple weeks ago. However, upon first looking at my profile, I saw that my username is just a long string of letters and numbers!...
  • Noah
  • Spotify Star
  • 9748 Views
  • 6 replies
  • 0 likes
  • Other
  • 9748 Views
  • 6 replies
  • 0 likes

Login notice mail

PlanPremiumCountryPeruDevice(iPhone X, Macbook Pro, Desktop PC)Operating System(iOS, OSX, Windows 10) My Question or IssueI received new login notice mails from the USA, India, and Saudi Arabia, which is suspect so I changed my password and close all...

  • Visitor
  • Plan Premium Country Peru Device (iPhone X, Macbook Pro, Desktop PC) Operating System (iOS, OSX, Windows 10)   My Question or Issue I received new login notice mails from the USA, Indi...
  • EthanS1
  • Community Legend
  • 471 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 471 Views
  • 1 replies
  • 0 likes

Solved!! Lyric não funciona

o lyric não está funcionando na minha conta. ja desinstalei e instalei, mas o erro insiste.PlanPremiumCountryBrazilDeviceiPhone XROperating SystemiOS 14 My Question or Issue

  • Casual Listener
  • o lyric não está funcionando na minha conta. ja desinstalei e instalei, mas o erro insiste. Plan Premium Country Brazil Device iPhone XR Operating System iOS 14   My Question or Issue ...
  • Billy-J
  • Spotify Star
  • 603 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 603 Views
  • 3 replies
  • 0 likes

Cannot see subscription button

Subscription button is missing in my accountWhat do i need to do for it to appear ?

shefer_0-1594470537839.png
  • Visitor
  • Subscription button is missing  in my account What do i need to do for it to appear ?  
  • Joel-M
  • Composer
  • 821 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 821 Views
  • 1 replies
  • 0 likes

The "Your Top Podcasts" menu is broken, please fix it.

Podcasts that I listen to for five seconds suddenly show up in the "Your Top Podcasts" menu, and do not go away despite how extensively I listen to other podcasts. I'm sure other users want this changed too, because I have seen others complain about ...

  • Visitor
  • Podcasts that I listen to for five seconds suddenly show up in the "Your Top Podcasts" menu, and do not go away despite how extensively I listen to other podcasts. I'm sure other users want...
  • OneByBoo
  • Roadie
  • 545 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Podcasts
  • 545 Views
  • 1 replies
  • 0 likes

Spotify issues

I'm trying to get attention. I already contacted support. They were useless. They didn't even read the email I sent. Someone got access to my account months ago. I still see their **bleep** music come up I recent releases or whatever it's called. I w...

  • Regular
  • I'm trying to get attention. I already contacted support. They were useless. They didn't even read the email I sent. Someone got access to my account months ago. I still see their **bleep** music com...
  • Jamsmav
  • Regular
  • 1190 Views
  • 5 replies
  • 0 likes
  • All Platforms
    Developer
  • 1190 Views
  • 5 replies
  • 0 likes

Spotify Duo

PlanPremiumCountrySwedenMy Question or IssueWhat happens to my wife's Playlist of I go from premium to DUO on my account and then she ends her and she starts to use my DUO?

  • Visitor
  • Plan Premium Country Sweden My Question or Issue What happens to my wife's Playlist of I go from premium to DUO on my account and then she ends her and she starts to use my DUO? 
  • Billy-J
  • Spotify Star
  • 606 Views
  • 1 replies
  • 0 likes
  • Account
  • 606 Views
  • 1 replies
  • 0 likes

Unable to change incorrect date of birth (not facebook related)

PlanDuo Premium, attempting to switchCountryUSADeviceiPhone 8Operating SystemiOS 13.5.1 My Question or IssueI'm trying to register for spotify premium for students and in doing so, I relaized my date of birth was not correct. I've read topics on this...

  • Visitor
  • Plan Duo Premium, attempting to switch Country USA Device iPhone 8 Operating System iOS 13.5.1   My Question or Issue I'm trying to register for spotify premium for students and in doi...
  • Billy-J
  • Spotify Star
  • 566 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 566 Views
  • 1 replies
  • 0 likes

Solved!! Hacked Every Single Day

PlanPremiumCountryUSA DeviceiPhone 11Operating SystemiOS 13 My Question or IssueMy account has logins from other countries every single day. Every day, I change my password to something secure and unused. Thankfully, they don't change my plan or hija...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 11 Operating System iOS 13   My Question or Issue My account has logins from other countries every single day. Every day, I change my pas...
  • AdamDamon
  • Spotify Star
  • 461 Views
  • 1 replies
  • 0 likes
  • Account
  • 461 Views
  • 1 replies
  • 0 likes

Signed out everywhere, was I hacked?

PlanFreeCountryUSADeviceiPhone 11Operating SystemiOS 13.5.1 My Question or IssueSo I was signed out everywhere and my login credentials were no longer valid, I didn't receive an email saying my password had been changed so I don't think someone acces...

  • Visitor
  •   Plan Free Country USA Device iPhone 11 Operating System iOS 13.5.1   My Question or Issue So I was signed out everywhere and my login credentials were no longer valid, I didn't...
  • Billy-J
  • Spotify Star
  • 415 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Security
  • 415 Views
  • 1 replies
  • 0 likes

Access to spotify’app

hello since this morning i Can not enter In Spotify ‘s app.i tried to switch off and then restart my phone but it doesnt work.how Can i manage to ?thanks PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Syste...

  • Visitor
  • hello since this morning i Can not enter In Spotify ‘s app. i tried to switch off and then restart my phone but it doesnt work. how Can i manage to ? thanks  Plan Free/Premium Country &nb...
  • EthanS1
  • Community Legend
  • 363 Views
  • 2 replies
  • 0 likes
  • Login
  • 363 Views
  • 2 replies
  • 0 likes

Can't Change my User Name or edit anything on my account.

If I go to Edit Profile everything is grayed out and I can't change anything. The account name is 12125078660 and was created years ago via facebook.

  • Newbie
  •   If I go to Edit Profile everything is grayed out and I can't change anything. The account name is 12125078660 and was created years ago via facebook. 
  • Joel-M
  • Composer
  • 981 Views
  • 1 replies
  • 0 likes
  • Account
  • 981 Views
  • 1 replies
  • 0 likes