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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294273 Views

529 replies

34 likes

Account
Free
  • 294273 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13760 Views

6 replies

11 likes

Security
  • 13760 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542310 Views

990 replies

115 likes

Account
  • 542310 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129796 Views

74 replies

12 likes

Account
Login
Premium
  • 129796 Views
  • 74 replies
  • 12 likes

Profile link not working.

When I post my spotify profile link on the community it leads to a blank page that says blocked. Only had the acct 3 days. Posted on content also with no answer. Thank you. My Spotify Profile is : Honey Dew.

Visitor

When I post my spotify profile link on the community it leads to a blank page that says blocked. Only had the acct 3 days. Posted on content also with no answer. Thank you. My Spotify Profile is : Ho...

musicorumgenius

Composer

1433 Views

8 replies

1 likes

Help
Other
  • 1433 Views
  • 8 replies
  • 1 likes

If you could help me, it would be greatly appreciated.

Hi, I just got a new in hone 12 and on mt old phones I’ve been able to just turn off my phone and my Spotify would continue as normal but when I turn my phone off with 12 after a minute or 2 my Spotify just stops and don’t press anything and then I h...

Visitor

Hi, I just got a new in hone 12 and on mt old phones I’ve been able to just turn off my phone and my Spotify would continue as normal but when I turn my phone off with 12 after a minute or 2 my Spoti...

Bellchambers2

Music Fan

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Premium Duo 2020 Wrapped Story is the exact same for both accounts not desirable

PlanPremium DuoCountrySpainDevice(Samsung Moto G5 and Xiaomi redmi note Operating SystemAndroid Oreo, Windows 10 My Question or IssueMy Girlfriend and i bought the Premium DUO account to share a common playlist but our taste in music and behavior at ...

Casual Listener

Plan Premium Duo Country Spain Device (Samsung Moto G5 and Xiaomi redmi note 😎 Operating System Android Oreo, Windows 10   My Question or Issue My Girlfriend and i bought the Pre...

OneByBoo

Roadie

3727 Views

3 replies

0 likes

Account
Other
Premium
  • 3727 Views
  • 3 replies
  • 0 likes

Troubleshooting - Can't login with facebook on mobile

PlanFreeCountryPortugalDeviceRealMe 5Operating System(Android 9) My Question / My IssueAfter I pick the option "Continue with Facebook" it directs me to the browser to login with Facebook, but after I successfully login on the browser it redirects me...

Visitor

Plan Free Country Portugal Device RealMe 5 Operating System (Android 9)   My Question / My Issue After I pick the option "Continue with Facebook" it directs me to the browser to login ...

OneByBoo

Roadie

708 Views

3 replies

0 likes

Account
Login
  • 708 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Unknown PS4 in my device list

PlanFreeCountryAustriaDevice-Operating SystemWindows 8.1 My Question or Issue Hello there,I have ap problem with my device list, Spotify shows me in the list some PS4. I have never logged in or connected to some Playstation.When I have tried the advi...

Casual Listener

Plan Free Country Austria Device - Operating System Windows 8.1   My Question or Issue   Hello there, I have ap problem with my device list, Spotify shows me in the list some PS...

Andrew-W8

Casual Listener

1475 Views

4 replies

0 likes

Account
  • 1475 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Keeps Pausing

Hi all,For the last couple of days, Spotify has been pausing my music on all devices. It happens constantly throughout all songs and it happens at random intervals. I have tried many solutions but none of them have fixed it. > Resetting passwords> Si...

Casual Listener

Hi all, For the last couple of days, Spotify has been pausing my music on all devices. It happens constantly throughout all songs and it happens at random intervals.   I have tried many solut...

Alex

Spotify Legend

4133 Views

3 replies

0 likes

Account
Other
  • 4133 Views
  • 3 replies
  • 0 likes

Solved!! how to move account and history to a new computer?

Plan: FreeCountry: USADevice: PCOperating System: Windows 8.1/10I used Spotify Free on a Windows 8.1 computer, and the computer died. How can I move all of the account history and settings (liked songs, playlists, etc.) to a new Windows 10 computer?I...

Casual Listener

Plan: Free Country: USA Device: PC Operating System: Windows 8.1/10 I used Spotify Free on a Windows 8.1 computer, and the computer died. How can I move all of the account history and settings ...

Maxim

Spotify Star

4106 Views

6 replies

0 likes

Account
  • 4106 Views
  • 6 replies
  • 0 likes

Refund and Return to old plan after Account was Hacked

My Spotify account was hacked earlier this week. The hackers upgraded my plan to premium family and added additional users. Luckily, Spotify noticed this and reset my password due to the suspicious activity. I am hoping to get a refund for the additi...

Visitor

My Spotify account was hacked earlier this week. The hackers upgraded my plan to premium family and added additional users. Luckily, Spotify noticed this and reset my password due to the suspicious a...

Billy-J

Spotify Star

558 Views

1 replies

0 likes

Account
Security
Subscription
  • 558 Views
  • 1 replies
  • 0 likes

Previously Wrapped Share Cards

Is it possible to access previous years shared cards?

Visitor

Is it possible to access previous years shared cards?

Billy-J

Spotify Star

398 Views

1 replies

2 likes

  • 398 Views
  • 1 replies
  • 2 likes

Solved!! Dissociate artist from personnal account

Hi, i would like to dissociate my personnal account from the artist account of my band then i could use a different email, is it possible? Good evening

Visitor

Hi, i would like to dissociate my personnal account from the artist account of my band then i could use a different email, is it possible?   Good evening 🙂 

Billy-J

Spotify Star

609 Views

1 replies

0 likes

Account
Login
Other
  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not available to change email

PlanPremiumCountryPolandOperating System(Android, Windows 10) My Question or IssueI can't change my email because it's grayed out. I logged out of all devices, logged in via Facebook and nothing helped.

Visitor

Plan Premium Country Poland Operating System (Android, Windows 10)   My Question or Issue I can't change my email because it's grayed out. I logged out of all devices, logged in via Face...

Mihail

Spotify Legend

503 Views

3 replies

0 likes

Account
  • 503 Views
  • 3 replies
  • 0 likes

I was getting premium but not impressed with changing my password suspicious activity

I have received twice this month an email one I deleted thinking it was phishing and one today in my in box in less than 5 weeks saying Spotify has deleted my password due to suspicious activity .signing out of all devices smart TVs Sonos speakers Ap...

Regular

I have received twice this month an email one I deleted thinking it was phishing and one today in my in box in less than 5 weeks saying Spotify has deleted my password due to suspicious activity .sig...

Caligulacabbage

Regular

562 Views

2 replies

0 likes

Account
  • 562 Views
  • 2 replies
  • 0 likes

Banka hesabımdan benim olmayan spotify premium parası çekiliyor

Merhaba benim bilmediğim bir hesapdan her ay 17,99 TL Spotify premium parası çekilmeye çalışılıyor lütfen yardımcı olur musunuz?

Visitor

Merhaba benim bilmediğim bir hesapdan her ay 17,99 TL Spotify premium parası çekilmeye çalışılıyor lütfen yardımcı olur musunuz?

OneByBoo

Roadie

438 Views

1 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 438 Views
  • 1 replies
  • 0 likes

Email change

HelloI wanted to change my email adress.Since I logged into Spotify using Facebook account, I can't change it and I'm not using current oneHow am I suppose to modify it to the one I'm using?

Casual Listener

Hello I wanted to change my email adress. Since I logged into Spotify using Facebook account, I can't change it and I'm not using current one How am I suppose to modify it to the one I'm using?

OneByBoo

Roadie

661 Views

1 replies

0 likes

Account
Login
  • 661 Views
  • 1 replies
  • 0 likes

Solved!! Facebook Friend List

PlanPremiumCountryUSDeviceXPS 15Operating SystemWindows 10My Question or IssueHello! I seem to be having an issue with connecting to Facebook. I went through the process many times, however no success. I clicked connect to Facebook, I logged in, and ...

Casual Listener

Plan Premium Country US Device XPS 15 Operating System Windows 10 My Question or Issue Hello! I seem to be having an issue with connecting to Facebook. I went through the process many times,...

_Matt___

Casual Listener

916 Views

4 replies

0 likes

Account
  • 916 Views
  • 4 replies
  • 0 likes

Superuser Contribution Wrapped 2020

Plan/PremiumCountryCanadaDevice iphone 11promax/iphone SE/One plus 7proT)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Ios 14/2-latest android version My Question or IssueMy personal Spotify wrapped 2020 doesn't show up Not at all.i can see ...

Casual Listener

Plan /Premium Country Canada Device   iphone 11promax/iphone SE/One plus 7proT) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Ios 14/2-latest android version  My Q...

Elena

Moderator

468 Views

1 replies

1 likes

Account
  • 468 Views
  • 1 replies
  • 1 likes

Unknown people using my account

DeviceDesktopOperating SystemWindows 10 My Question or IssueMy account has been hacked and other people are playing music on it and adding songs that I don't listen to to my library. It says that there's someone else listening on another device in my...

Newbie

Device Desktop Operating System Windows 10   My Question or Issue My account has been hacked and other people are playing music on it and adding songs that I don't listen to to my library....

Billy-J

Spotify Star

1164 Views

1 replies

0 likes

Account
Security
  • 1164 Views
  • 1 replies
  • 0 likes

[Mobile] Não consigo ver as letra de nenhuma música

Eu comparei com outros usuários a mesma música e só o meu dispositivo não tem a letra. E está na última versão disponível que é: 8.5.86.739

Newbie

Eu comparei com outros usuários a mesma música e só o meu dispositivo não tem a letra. E está na última versão disponível que é: 8.5.86.739

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Superuser Contribution My nickname is seems different in the spotify.com

Today,I started a new duo premium with my sister and when I checked my account it says that you don't have any premium so then I checked the payment and subscription page it was saying that you have a premium account but the nickname was different. I...

Visitor

Today, I started a new duo premium with my sister and when I checked my account it says that you don't have any premium so then I checked the payment and subscription page it was saying that you hav...

Elena

Moderator

576 Views

1 replies

0 likes

Account
Premium
Subscription
  • 576 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Display name change

Hello, I imagine this gets asked a lot but I couldn't find an answer so I'll ask myself. I have been using a free Spotify free plan for a while now and I really want to change my display name. However, when i go into my account to do it, the option "...

Casual Listener

Hello,  I imagine this gets asked a lot but I couldn't find an answer so I'll ask myself. I have been using a free Spotify free plan for a while now and I really want to change my display name....

Alex

Spotify Legend

834 Views

3 replies

0 likes

Account
Free
  • 834 Views
  • 3 replies
  • 0 likes