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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82314 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657977 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
739372 Views
18 replies
29 likes
Spotify Student, Premium, USA It appears that my account has been hacked and someone has been listening to different music. This happened about a year ago and resolved itself but has been persistent for the past 3 days. I have logged out of all devic...
Spotify Student, Premium, USA It appears that my account has been hacked and someone has been listening to different music. This happened about a year ago and resolved itself but has been pe...
Spotify Star
487 Views
1 replies
0 likes
hello, I started my spotify account with my facebook account, but this facebook account has been disabled and I no longer have access to the email that was used and I am not able to change it, can someone help me?
hello, I started my spotify account with my facebook account, but this facebook account has been disabled and I no longer have access to the email that was used and I am not able to change it, ...
Spotify Star
433 Views
1 replies
0 likes
PlanFree/PremiumCountryAustraliaDevice(Surface Pro & iPhone X)Operating System(Windows 10)Here is my issue:At the moment I have two Spotify accounts, one which I just created so I can post this topic, which I have named 'backup', and I am using on th...
Plan Free/Premium Country Australia Device (Surface Pro & iPhone X) Operating System (Windows 10) Here is my issue: At the moment I have two Spotify accounts, one which I just created so...
Spotify Star
538 Views
3 replies
0 likes
Hi! Recently, Your app appeared in Russia, but it is not integrated with the PlayStation, please make an app in PlayStation Music from us, so that you can do this. We would be happy to play to Your music), You would have a competitive advantage, sinc...
Hi! Recently, Your app appeared in Russia, but it is not integrated with the PlayStation, please make an app in PlayStation Music from us, so that you can do this. We would be happy to play to Your m...
Moderator
549 Views
1 replies
3 likes
I came back from an European country where i had to modify my profile because i stayed for a few weeks. I could change the country without any problems.Now I am back and I have to change it again, but I can t log in or more precisely access to my pro...
I came back from an European country where i had to modify my profile because i stayed for a few weeks. I could change the country without any problems. Now I am back and I have to change it ag...
Not applicable
51314 Views
11 replies
1 likes
My wife is currently serving in the military overseas, and after inviting her to join a duo account so she could enjoy some music, she was told she couldnt join due to her current location. She entered the correct address and everything. Is there any...
My wife is currently serving in the military overseas, and after inviting her to join a duo account so she could enjoy some music, she was told she couldnt join due to her current location. She enter...
Music Fan
1816 Views
3 replies
1 likes
Hi. Yesterday, I did a very strange thing. I decided to log out of my Spotify Account, without knowing what my password was. Some of you might just tell me to have a reset password link to my email, but sadly, I can't. There are a few reasons, which ...
Hi. Yesterday, I did a very strange thing. I decided to log out of my Spotify Account, without knowing what my password was. Some of you might just tell me to have a reset password link to my email, ...
Spotify Star
844 Views
1 replies
0 likes
PlanPremiumCountryMEXICO My Question or IssueNO ME APARECE LA OPCION PARA CONECTAR MI CUENTA DE FACEBOOK
Plan Premium Country MEXICO My Question or Issue NO ME APARECE LA OPCION PARA CONECTAR MI CUENTA DE FACEBOOK
Moderator
622 Views
2 replies
0 likes
Plan: Premium DuoCountry:UD Device: mobile My Question or Issue: after sharing a premium account for years my husband and I upgraded to Premium Duo. How does he get the library from the main account synced with the new account. I’m hoping there is a ...
Plan: Premium Duo Country:UD Device: mobile My Question or Issue: after sharing a premium account for years my husband and I upgraded to Premium Duo. How does he get the li...
Visitor
49016 Views
9 replies
1 likes
PlanPremiumCountryRussiaDevice(iPhone XR, MacBook Air 2019)Operating System(iOS 13.6, MacOS Catalina 10.15.5) My Question or IssueI downloaded an iOS app and registered using my Apple ID. Then I downloaded a desktop app and registered using the same ...
Plan Premium Country Russia Device (iPhone XR, MacBook Air 2019) Operating System (iOS 13.6, MacOS Catalina 10.15.5) My Question or Issue I downloaded an iOS app and registered using...
Moderator
966 Views
3 replies
0 likes
I'm the one paying the subscription yet im the who does not have the lyrics feature on my phone. Fyi we have the same phone Samsung A30 (GF).My app has the latest update and so is my Android device.WHy?!!
I'm the one paying the subscription yet im the who does not have the lyrics feature on my phone. Fyi we have the same phone Samsung A30 (GF). My app has the latest update and so is my Android ...
Regular
1366 Views
1 replies
1 likes
CountryAmericaDeviceGalaxyS10 My Question or IssueI can't log in with my email and password, I just keep getting "You're offline, check your connection and try again." I've tried re-typing in everything, re-downloading the app, etc. I can't log in to...
Country America Device GalaxyS10 My Question or Issue I can't log in with my email and password, I just keep getting "You're offline, check your connection and try again." I've t...
Spotify Star
454 Views
1 replies
0 likes
PlanPremiumCountryChile / USA My Question or IssueIs it possible to change my country without changing payment method?My account was originally started in Chile, with chilean credit card. Now i am in USA temporarily (several months) and i would like ...
Plan Premium Country Chile / USA My Question or Issue Is it possible to change my country without changing payment method? My account was originally started in Chile, with chilean credi...
Spotify Star
3811 Views
6 replies
0 likes
PlanFreeDevicePCOperating SystemWindows 10My Question or IssueI've noticed that sometimes when I'm listening on my PC, it connects to this thing called "Office speaker," a speaker which I don't recognise. Along with this, random playlists etc show up...
Plan Free Device PC Operating System Windows 10 My Question or Issue I've noticed that sometimes when I'm listening on my PC, it connects to this thing called "Office speaker," a speaker w...
Spotify Star
2198 Views
1 replies
0 likes
If i change my phone from android to ios, can my premium account still can be used in apple phone? The subscription is still running?
If i change my phone from android to ios, can my premium account still can be used in apple phone? The subscription is still running?
Spotify Star
6071 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
488 Views
3 replies
0 likes
I want to unlink my Spotify account from my old PS4 account which is currently banned and I want to link it to my new PS4 account and I tried doing few things but it keeps telling to unlink it from my old PS4 account and try again so I needed help ho...
I want to unlink my Spotify account from my old PS4 account which is currently banned and I want to link it to my new PS4 account and I tried doing few things but it keeps telling to unlink it from m...
Spotify Star
1223 Views
1 replies
0 likes
PlanFreeCountryRussianOperating System(Android, Windows 10) My Question or IssueHello. There was a problem with changing the country in the profile. I live in Russia, but there is only "Germany"in the selection list. I can't choose Russia as a countr...
Plan Free Country Russian Operating System (Android, Windows 10) My Question or Issue Hello. There was a problem with changing the country in the profile. I live in Russia, but there i...
Spotify Star
690 Views
4 replies
0 likes
I have a spotify premium account under just my first name, Scarlett, and I have forgotten both my email and my password. The only thing I have involving the account is my payment information, and I cant seem to find a phone number for spotify to call...
I have a spotify premium account under just my first name, Scarlett, and I have forgotten both my email and my password. The only thing I have involving the account is my payment information, and I c...
Spotify Star
412 Views
1 replies
0 likes
PremiumCountryUnited StatesDevice(iPhone 8, XPS17)Operating System(most recent iOS and Windows 10, respectively) My Question or IssueI have an account set up through Facebook, and a year or two after setting up my Spotify account, I changed my Facebo...
Premium Country United States Device (iPhone 8, XPS17) Operating System (most recent iOS and Windows 10, respectively) My Question or Issue I have an account set up th...
Casual Listener
346 Views
2 replies
0 likes
