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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • _carlosoliva_
  • Newbie
  • 396591 Views
  • 944 replies
  • 107 likes
  • Account
  • 396591 Views
  • 944 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170571 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170571 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98854 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98854 Views
  • 68 replies
  • 10 likes

Unnable to login with promo code

I have a promo code but unnable to login with that

  • Visitor
  • I have a promo code but unnable to login with that
  • MauriceMV
  • Spotify Star
  • 214 Views
  • 1 replies
  • 1 likes
  • 214 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution cant log in

My account was logged out and when I tried logging back in no matter what I cant find my account. My account still exists I can visit it when I search for it but I cant log in. I changed my username a few months back and I dont know if maybe thats wh...

  • Casual Listener
  • My account was logged out and when I tried logging back in no matter what I cant find my account. My account still exists I can visit it when I search for it but I cant log in. I changed my username ...
  • Maria
  • Moderator
  • 417 Views
  • 3 replies
  • 0 likes
  • Login
  • 417 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't change e-mail address.

I have followed the way to change the e-mail address, but when I have tried it, three times it has said "For your protection, we are unable to process your request at the moment. Please try again later." Any ideas why?

  • Casual Listener
  • I have followed the way to change the e-mail address, but when I have tried it, three times it has said "For your protection, we are unable to process your request at the moment. Please try again lat...
  • Maria
  • Moderator
  • 307 Views
  • 3 replies
  • 0 likes
  • Account
  • 307 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Won't let me change to my existing email

I recently logged into my account on my phone after only using Spotify on my laptop for a while, and therefore have been using it more often. I wanted to log in to other websites that linked to my Spotify account - specifically Superfan - but ran int...

  • Newbie
  •   I recently logged into my account on my phone after only using Spotify on my laptop for a while, and therefore have been using it more often. I wanted to log in to other websites that linked t...
  • AlejaR
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot access premium service my device only opens the free service which

I cannot access premium service after using a gift card and establishing a new acct for that purpose, device only opens free app even after uninstall/reinstall

  • Visitor
  • I cannot access premium service after using a gift card and establishing a new acct for that purpose, device only opens free app even after uninstall/reinstall
  • Susan_GP
  • Moderator
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change the country

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Vasil
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • Account
  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have two Spotify accounts that I want to merge

I have one Gmail account and another qork account. One I pay for and one I don't. I'd like to merge the two.

  • Visitor
  • I have one Gmail account and another qork account. One I pay for and one I don't. I'd like to merge the two.
  • MelissaP321
  • Gig Goer
  • 184 Views
  • 2 replies
  • 0 likes
  • 184 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Gift Cards and Taxes?

In areas of the US where there are taxes for Spotify Premium, which Spotify Gift Card will pay the monthly bill and taxes and fees or is a credit/debit card required to pay taxes on Spotify? I prefer paying for Spotify with cash! Are taxes charged at...

  • Casual Listener
  • In areas of the US where there are taxes for Spotify Premium, which Spotify Gift Card will pay the monthly bill and taxes and fees or is a credit/debit card required to pay taxes on Spotify?  I ...
  • Tina934
  • Visitor
  • 2730 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 2730 Views
  • 5 replies
  • 0 likes

Superuser Contribution I haven't activated my Spotify premium account for over six months, now cannot log in or upgrade

PlanFree/PremiumCountry England Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan't upgrade my Spotify premium haven't used it for some time now can't even log in

  • Newbie
  • Plan Free/Premium Country England    Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or ...
  • MihailY
  • Moderator
  • 100 Views
  • 1 replies
  • 0 likes
  • Account
  • 100 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution VPN suspicious activity

PlanFree/PremiumUSA Device(imac late 2014, iPhone Operating System(macOS Catalina, iOS 13) My Question or IssueI use a VPN periodically for obvious reasons. Twice recently I've had my account flagged for suspicious activity and had to change my passw...

  • Casual Listener
  • Plan Free/Premium USA   Device (imac late 2014, iPhone 😎 Operating System (macOS Catalina, iOS 13)   My Question or Issue I use a VPN periodically for obvious reasons. Twice rece...
  • hellobabymonkey
  • Visitor
  • 3965 Views
  • 7 replies
  • 3 likes
  • Account
    Login
    Security
  • 3965 Views
  • 7 replies
  • 3 likes

Spotify put me in the wrong country

PlanPremium FamilyCountryUSA (actual), Venezuela (according to Spotify) My Question or IssueI live in the USA and very rarely go out of the country. I was browsing for a Spotify Family free trial and, not finding one, I clicked on a link that let me ...

  • Newbie
  • Plan Premium Family Country USA (actual), Venezuela (according to Spotify)   My Question or Issue I live in the USA and very rarely go out of the country.  I was browsing for a Spotif...
  • Maxim
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
  • 147 Views
  • 1 replies
  • 0 likes

how to open a public account

when I open a playlist push account, it requires me a Spotify public account, it is not successful if it's a private account. How to have a public account?

  • Visitor
  • when I open a playlist push account, it requires me a Spotify public account, it is not successful if it's a private account. How to have a public account?
  • Maxim
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

SPOTIFY WON'T LET ME SUBSCRIBE PREMIUM

I just cancel my Premium Subscription and want to re-subscribe it. It kept appearing this site. Do anyone know how to fix this?

Screenshot (11).png
  • Casual Listener
  • I just cancel my Premium Subscription and want to re-subscribe it. It kept appearing this site. Do anyone know how to fix this? 😞  
  • JustBeni
  • Casual Listener
  • 187 Views
  • 6 replies
  • 0 likes
  • Account
    Subscription
  • 187 Views
  • 6 replies
  • 0 likes

Superuser Contribution HELP! i cant reach my main account

I have a problem... I had a spotify firstly with my first email adress which is years ago like 10 years ago. Then I needed a new email adress for some other reasons and i created a new Spotify account with premium and everything was perfect for a loo...

  • Visitor
  • I have a problem... I had a spotify firstly with my first email adress which is years ago like 10 years ago. Then I needed a new email adress for some other reasons and i created a new Spotify a...
  • Novy
  • Moderator
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verwalter des Abos ändern

Wie kann ich den Verwalter des Abos ändern?Meine Tochter hatte schon Premium, ich habe ein Familien Premium Account gekauft aber jetzt ist meine Tochter der Verwalter des Abos, weil sie meinte sonst wären ihre ganzen Playlists weg. Wie kann ich das ä...

  • Visitor
  • Wie kann ich den Verwalter des Abos ändern? Meine Tochter hatte schon Premium, ich habe ein Familien Premium Account gekauft aber jetzt ist meine Tochter der Verwalter des Abos, weil sie meinte sons...
  • alstersurfer
  • Newbie
  • 11656 Views
  • 7 replies
  • 0 likes
  • Account
  • 11656 Views
  • 7 replies
  • 0 likes

Stranger on my account

Hello Spotify Team, a stranger is Login to my Account and start playing music on it. The Name off the device is Web Player (Chrome). Please help me to keep him away and Safe my Spotify Account. Please reply me fast and ban him from my Account. Best r...

  • Newbie
  • Hello Spotify Team,   a stranger is Login to my Account and start playing music on it. The Name off the device is Web Player (Chrome). Please help me to keep him away and Safe my Spotify Accou...
  • Billy-J
  • Spotify Star
  • 102 Views
  • 1 replies
  • 0 likes
  • Account
  • 102 Views
  • 1 replies
  • 0 likes

Solved!! Abo-Manager

How can i find Out, who the abo-manager really is? Right now ther ist Just a lot of Letters and numbers. Can i send a message?

  • Casual Listener
  •   How can i find Out, who the abo-manager really is? Right now ther ist Just a lot of Letters and numbers. Can i send a message?
  • Maxim
  • Spotify Star
  • 196 Views
  • 5 replies
  • 0 likes
  • Account
  • 196 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why has my account been downgraded to free despite payment for premium?

Despite payment for premium, everytime I open the app it forces me to downgrade to free before allowing me to listen to music.

  • Visitor
  • Despite payment for premium, everytime I open the app it forces me to downgrade to free before allowing me to listen to music.
  • Adityak
  • Visitor
  • 482 Views
  • 5 replies
  • 0 likes
  • 482 Views
  • 5 replies
  • 0 likes

I can’t join a different plan duo

PlanDuoCountryChileDeviceiPhone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I share a duo plan with my mom, last month I travel to a different country and my account got suspended. Then we reactivate the plan ...

  • Visitor
  • Plan Duo Country Chile Device iPhone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,  I share a duo plan with my mom, last month I ...
  • Maxim
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 133 Views
  • 1 replies
  • 0 likes

Cant Join Family Plan

I was supposed to confirm my email address before a certain date... I didn't. I now confirmed it but now it doesn't let me join back on my family plan. I get an error message of "You cant join this plan" (we couldn't confirm that you live with the pl...

  • Visitor
  • I was supposed to confirm my email address before a certain date... I didn't. I now confirmed it but now it doesn't let me join back on my family plan. I get an error message of "You cant join this p...
  • Maxim
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • Premium
  • 111 Views
  • 1 replies
  • 0 likes