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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 159382 Views
  • 175 replies
  • 13 likes
  • Account
    Free
  • 159382 Views
  • 175 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Regular
  • 10759 Views
  • 4 replies
  • 11 likes
  • Security
  • 10759 Views
  • 4 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 509223 Views
  • 985 replies
  • 112 likes
  • Account
  • 509223 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124819 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124819 Views
  • 74 replies
  • 12 likes

Superuser Contribution Hola. No puedo oir nada en mi cuenta de spotify. Todas las listas vacías.

En todas las listas de reproducción que entró ponen que están vacias. No puefo oir nada. Ya he desistalado la app y vuelto a instalar. Gracias

  • Visitor
  • En todas las listas de reproducción que entró ponen que están vacias. No puefo oir nada. Ya he desistalado la app y vuelto a instalar. Gracias
  • Vargadoxs
  • Visitor
  • 557 Views
  • 3 replies
  • 0 likes
  • 557 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Artist Page link does not work on Facebook.

I am having an issue trying to link my spotify artists page on my Facebook in the "websites and social links". When I add it, the button is clickable but on my phone it opens up Spotify and says error, have another go... and on PC/Mac it just opens u...

  • Regular
  • I am having an issue trying to link my spotify artists page on my Facebook in the "websites and social links". When I add it, the button is clickable but on my phone it opens up Spotify and says erro...
  • Naïs
  • Visitor
  • 4559 Views
  • 7 replies
  • 4 likes
  • Account
    Other
  • 4559 Views
  • 7 replies
  • 4 likes

Cancel Pending Payment

I need some help to cancel a pending payment for my account because its going to make me overdraft my Checking account, please help?

  • Newbie
  • I need some help to cancel a pending payment for my account because its going to make me overdraft my Checking account, please help?
  • Meesh2409
  • Visitor
  • 4714 Views
  • 3 replies
  • 0 likes
  • 4714 Views
  • 3 replies
  • 0 likes

I can't locate my account information

I have been paying monthly premium but none of my email accounts are associated with a spotify account. I tried logging in his Facebook as well, but couldn't find an associated account either. I would like to stop paying for thos service since I neve...

  • Visitor
  • I have been paying monthly premium but none of my email accounts are associated with a spotify account. I tried logging in his Facebook as well, but couldn't find an associated account either. I woul...
  • Maxim
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

I need change my e-mail for another e-mail previously used

I need change my account for another e-mail previously used in another Spotify account deleted, because I lost access to my old e-mail, and I want match my principal Spotify account to my principal E-mail, but Spotify sent a message "This e-mail was ...

  • Newbie
  • I need change my account for another e-mail previously used in another Spotify account deleted, because I lost access to my old e-mail, and I want match my principal Spotify account to my principal E...
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Security
    Subscription
  • 158 Views
  • 1 replies
  • 0 likes

Payment upgrade premium duo

PlanPremium DuoCountryBelgium Device(iPhone 11)Operating System(iOS 11) My Question or IssueI bought a gift card because I want to use this way of payment instead of a credit card. I can't seem to upload the gift card, the system says this card doesn...

  • Visitor
  • Plan Premium Duo Country Belgium   Device (iPhone 11) Operating System (iOS 11)   My Question or Issue I bought a gift card because I want to use this way of payment instead of a...
  • heystoplaughin
  • Newbie
  • 369 Views
  • 2 replies
  • 1 likes
  • Premium
  • 369 Views
  • 2 replies
  • 1 likes

Anchor/Spotify for Podcasters Podcast not showing in my Spotify account

My Anchor/Spotify for Podcasters account has been verified successfully (I have input the code to verify my account)I keep trying to login with my Anchor details but it keeps saying it's invalid. Resetting my password doesn't work, I don't receive a ...

  • Visitor
  • My Anchor/Spotify for Podcasters account has been verified successfully (I have input the code to verify my account) I keep trying to login with my Anchor details but it keeps saying it's invalid. R...
  • mrswells
  • Visitor
  • 810 Views
  • 2 replies
  • 0 likes
  • 810 Views
  • 2 replies
  • 0 likes

Solved!! Can you edit song/album names once they're in your library?

Hey All! I'm looking to switch to Spotify from the absolutely GODAWFUL Google Play Music. Only thing that's keeping me with GPM is that editing metadata is super easy, can this be done on Spotify once you've got a song/album in your library? Can it b...

  • Visitor
  • Hey All!   I'm looking to switch to Spotify from the absolutely GODAWFUL Google Play Music. Only thing that's keeping me with GPM is that editing metadata is super easy, can this be done on Sp...
  • Not applicable
  • 2071 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 2071 Views
  • 2 replies
  • 0 likes

Account/Public Playlists not searchable

Any idea why my profile which is active and in good standing does not appear when I search for it? None of my public playlists show up in search either. Some are uniquely named and should be easy to find. This account is a premium subscription and ha...

  • Gig Goer
  • Any idea why my profile which is active and in good standing does not appear when I search for it? None of my public playlists show up in search either. Some are uniquely named and should be easy to ...
  • Not applicable
  • 398 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 398 Views
  • 4 replies
  • 0 likes

This email address or username is not linked to a Spotify account

Plan Premium Country China Device (iPhone 13 pro) Operating System (iOS 17.6.1) My Question or Issue yesterday i still could use my account, but today I cannot. The first time it showed me 'wrong password', when I tried to reset my password, it showe...

  • Newbie
  • Plan Premium Country China   Device (iPhone 13 pro) Operating System (iOS 17.6.1)   My Question or Issue yesterday i still could use my account, but today I cannot. Th...
  • viniciusmoreiradamat
  • Visitor
  • 2135 Views
  • 2 replies
  • 0 likes
  • Account
  • 2135 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlists not public

I made a formerly private playlist public last week. It's not showing up on my profile. Why?

  • Regular
  • I made a formerly private playlist public last week. It's not showing up on my profile. Why?
  • Yordan
  • Moderator
  • 240 Views
  • 3 replies
  • 0 likes
  • Account
  • 240 Views
  • 3 replies
  • 0 likes

Superuser Contribution How long will it take for Spotify to update payment?

So I paid my Spotify Premium almost an hour ago using MOLPoints after it was on Premium Pause. But when I logged in my account, it was still on Premium Pause I already made my payment? What's taking it so long?

  • Newbie
  • So I paid my Spotify Premium almost an hour ago using MOLPoints after it was on Premium Pause. But when I logged in my account, it was still on Premium Pause I already made my payment? What's taking ...
  • Harman31
  • Visitor
  • 2831 Views
  • 4 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 2831 Views
  • 4 replies
  • 0 likes

Superuser Contribution Double Charged

After going through my bank and credit card accounts I found that Spotify is charging my credit card and my checking account $13.07 each, monthly. My credit card is charged at the beginning of the month and my checking account is charged at the end o...

  • Visitor
  • After going through my bank and credit card accounts I found that Spotify is charging my credit card and my checking account $13.07 each, monthly.  My credit card is charged at the beginning of ...
  • Yordan
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
  • 133 Views
  • 1 replies
  • 0 likes

How do I change my payment details?

I'm trying to change my payment method for my premium family account. The support part of the website lists the following steps: To update or change your payment details:Log in to your account page.Under Your plan, click UPDATE next to your payment m...

  • Newbie
  • I'm trying to change my payment method for my premium family account.    The support part of the website lists the following steps:    To update or change your payment details...
  • huthga
  • Visitor
  • 16787 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 16787 Views
  • 2 replies
  • 0 likes

Superuser Contribution Got logged out. Can't log back in.

About a week ago I got logged out of all my devices. Tried logging in with credentials that I was 100% positive are correct. Didn't work. Tried logging in with my username and pass. Also didn't work. Tried resetting my password but it didnt send to m...

  • Visitor
  • About a week ago I got logged out of all my devices. Tried logging in with credentials that I was 100% positive are correct. Didn't work. Tried logging in with my username and pass. Also didn't work....
  • MuichiroAndYoichiro
  • Gig Goer
  • 6953 Views
  • 4 replies
  • 0 likes
  • 6953 Views
  • 4 replies
  • 0 likes

Superuser Contribution Not searchable / No one can find my account using search

PlanFreeCountryGermanyMy Question or IssueI have searched for my own account on someone else's phone to see my playlists. However, my display name / account does not appear in searches at all, in fact it says "Couldn't find - Try searching again usin...

  • Casual Listener
  • Plan Free Country Germany My Question or Issue I have searched for my own account on someone else's phone to see my playlists. However, my display name / account does not appear in searches at a...
  • CarolynMK
  • Casual Listener
  • 7683 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Other
  • 7683 Views
  • 7 replies
  • 0 likes

Email address changed without notice

Planfamily PremiumCountryNorwayDevice(iPhone 13My Question or IssueMy daughter has had a Spotify account for years, and the email account has been her icloud email address. This ends with icloud.com. When opening her account settings now, her email a...

  • Casual Listener
  •   Plan family Premium Country Norway Device (iPhone 13 My Question or Issue My daughter has had a Spotify account for years, and the email account has been her icloud email address. Th...
  • Maxim
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add new login method

When I open my settings to add a new login method, it shows a message saying"Log in to continue: To securely add a new login method to your account, we need to verify that it’s you. Please login to Spotify again to proceed"When I click the button and...

  • Visitor
  • When I open my settings to add a new login method, it shows a message saying "Log in to continue: To securely add a new login method to your account, we need to verify that it’s you. Please login t...
  • Ivelina
  • Moderator
  • 172 Views
  • 1 replies
  • 0 likes
  • Login
  • 172 Views
  • 1 replies
  • 0 likes

I cannot update my country

Hi! I want to subscribe to Premium again. Although I am based in Romania the application thinks that I am located in the Netherlands because I used to also login from my work computer under VPN. In account settings the country is set as Romania, howe...

  • Newbie
  • Hi! I want to subscribe to Premium again. Although I am based in Romania the application thinks that I am located in the Netherlands because I used to also login from my work computer under VPN.&nbsp...
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
  • 158 Views
  • 1 replies
  • 0 likes