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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1476 Views
  • 0 replies
  • 7 likes
  • Security
  • 1476 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445160 Views
  • 970 replies
  • 108 likes
  • Account
  • 445160 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198712 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198712 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108069 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108069 Views
  • 70 replies
  • 11 likes

Duo plan partner can't join.

I am the primary account holder and I'm trying to get my roommate on my newly acquired duo account. She typed in our address and it said she can't join the plan and now she appears to be in Spotify jail.

  • Visitor
  • I am the primary account holder and I'm trying to get my roommate on my newly acquired duo account. She typed in our address and it said she can't join the plan and now she appears to be in Spotify j...
  • Maxim
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Solved!! Why do I see ads if I pay?

I pay for premium, I don't expect to see ads so tell me when I log in while I see an ad reminding me to vote and redirecting me to another website.First of all, I don't expect to see ads; second of all, stay out of politics, stay in your lane Spotify...

  • Regular
  • I pay for premium, I don't expect to see ads so tell me when I log in while I see an ad reminding me to vote and redirecting me to another website. First of all, I don't expect to see ads; second of...
  • verdys
  • Music Fan
  • 730 Views
  • 5 replies
  • 1 likes
  • Premium
  • 730 Views
  • 5 replies
  • 1 likes

Superuser Contribution Tôi không phát được nhạc trên Spotify

Sau khi tôi mua gói Premier, tôi phát nhạc trên Spotify nhưng chỉ nghe được 5s đầu tiên sau đó nhạc tắt hẳn, tôi cũng đã f5 lại rất nhiều lần

  • Visitor
  • Sau khi tôi mua gói Premier, tôi phát nhạc trên Spotify nhưng chỉ nghe được 5s đầu tiên sau đó nhạc tắt hẳn, tôi cũng đã f5 lại rất nhiều lần
  • Ivelina
  • Moderator
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skip age verification

I added my daughter to my PREMIUM account so I pay eland yet when I try creating an account for her so she can login, I get your age verification. The default is set to 2017 and I change this to 2016. Then your stupid age verification prevents me fro...

  • Casual Listener
  • I added my daughter to my PREMIUM account so I pay eland yet when I try creating an account for her so she can login, I get your age verification. The default is set to 2017 and I change this to 2016...
  • d4e666
  • Casual Listener
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

Make a Payoneer payment

PlanPremiumCountryUkraine My Question or IssueHey there. I'm from Ukraine and I have a Payoneer account. I would like to make a payments with Payoneer card (it will allow me to get rid of currency conversion). When I try to add this card I get an err...

  • Newbie
  • Plan Premium Country Ukraine   My Question or Issue Hey there. I'm from Ukraine and I have a Payoneer account. I would like to make a payments with Payoneer card (it will allow me to get r...
  • Maxim
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • Premium
  • 318 Views
  • 1 replies
  • 0 likes

Duplicate payment

My Question or Issue i had a payment of £11.99 taken yesterday and a further £11.99 taken today they are both not showing on my account when i check my history of paymentsthanks

  • Visitor
  •   My Question or Issue  i had a payment of £11.99 taken yesterday and a further £11.99 taken today they are both not showing on my account when i check my history of payments thanks &nb...
  • Maxim
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Profilim başkaları tarafından gözükmüyor

Profilim herkeze açık olmasına rağmen başkaları tarafından gözükmüyor ve proil bağlantım bakşa hesaplarla açıldığında çalışmıyor.Aynı şekilde çalma listelerimide herkeze açık yaptığımda kimse tarafından görüntülenemiyor

  • Visitor
  • Profilim herkeze açık olmasına rağmen başkaları tarafından gözükmüyor ve proil bağlantım bakşa hesaplarla açıldığında çalışmıyor.Aynı şekilde çalma listelerimide herkeze açık yaptığımda kimse tarafın...
  • Yordan
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Account

When my wife opened her spotify app it was logged into someone else’s Spotify she doesn’t know.how could this happen or is that even possible?

  • Newbie
  • When my wife opened her spotify app it was logged into someone else’s Spotify she doesn’t know. how could this happen or is that even possible?  
  • Maxim
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
    Subscription
  • 197 Views
  • 1 replies
  • 0 likes

Warning! "Your Subscription has been suspended" SCAM email which looks VERY REAL

This just came in.One of the most convincing fake Scams ever, I allmost went into it myself. Looks very professional. Headers are below, looks also very convincing. By pressing "Please clieck here to validate your information", opens a browser to htt...

spotify fraud email.png
  • Casual Listener
  • This just came in. One of the most convincing fake Scams ever, I allmost went into it myself. Looks very professional. Headers are below, looks also very convincing.   By pressing "Please c...
  • Baz60AU
  • Visitor
  • 2238 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 2238 Views
  • 2 replies
  • 0 likes

Ex family member cannot set up a new account

I have just removed my husband from our Family Plan as he wants to set up his own account. However when he tries to do so, Spotify says that his email address is already connected to another account.How do I resolve this?

  • Visitor
  • I have just removed my husband from our Family Plan as he wants to set up his own account. However when he tries to do so, Spotify says that his email address is already connected to another account....
  • Maxim
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do i unblock someone

I accidentally blocked someone a while ago and I would like to unblock them, but the unblocking process seems to be very confusing

  • Visitor
  • I accidentally blocked someone a while ago and I would like to unblock them, but the unblocking process seems to be very confusing
  • Not applicable
  • 1251 Views
  • 5 replies
  • 0 likes
  • 1251 Views
  • 5 replies
  • 0 likes

Superuser Contribution i can't login into my Spotify account

here's the link of my Spotify account that i have no longer access"" this is the gmail my Spotify account was linked to but for some reason I can't log in to my my account by gmail so i used to login by username and all things were good but i lost th...

  • Casual Listener
  • here's the link of my Spotify account that i have no longer access "" this is the gmail my Spotify account was linked to but for some reason I can't log in to my my account by gmail so i used to l...
  • Novy
  • Moderator
  • 406 Views
  • 3 replies
  • 0 likes
  • Other
  • 406 Views
  • 3 replies
  • 0 likes

Would like my old account from previous phone

My old account had five stations with close to 200 songs how do I get that back?

  • Visitor
  • My old account had five stations with close to 200 songs how do I get that back?
  • narodenvrag
  • Music Fan
  • 1188 Views
  • 3 replies
  • 0 likes
  • 1188 Views
  • 3 replies
  • 0 likes

Superuser Contribution Our Spotify for Podcasters account is not allowing us to login

We received notification that Spotify for Podcasters was being transferred to a Spotify account. No problem! While successfully being able to login once to the normal Spotify login portal, now we are stuck in a vicious loop of not being able to login...

  • Casual Listener
  • We received notification that Spotify for Podcasters was being transferred to a Spotify account. No problem! While successfully being able to login once to the normal Spotify login portal, now we are...
  • Ivelina
  • Moderator
  • 526 Views
  • 5 replies
  • 0 likes
  • 526 Views
  • 5 replies
  • 0 likes

Superuser Contribution The songs I click on to play are not the right songs......

I am listening to Brandi Carlisle and every song I click on is a totally different song than what the title says. It does it on every song she has. Anyone else having this problem??

  • Newbie
  • I am listening to Brandi Carlisle and every song I click on is a totally different song than what the title says.  It does it on every song she has.  Anyone else having this problem??
  • UeffdUp
  • Visitor
  • 21780 Views
  • 19 replies
  • 1 likes
  • 21780 Views
  • 19 replies
  • 1 likes

Home address not found, unable to join Family Plan

PlanPremiumCountryINDIADeviceONEPLUS NORD 3Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I am unable to join my family's plan because Spotify cannot find my home address. My parents and my sister are already on the pla...

  • Visitor
  • Plan Premium Country INDIA Device ONEPLUS NORD 3 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue:  I am unable to join my family's plan becaus...
  • Billy-J
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Premium
  • 188 Views
  • 1 replies
  • 0 likes

My music is on the wrong artist profile

I'm not sure where to post this, but I've been struggling with this one issue where instead of my publisher creating a seperate profile for my album, instead uploaded it to another artist's profile with the same name. I tried contacting Spotify Suppo...

  • Casual Listener
  • I'm not sure where to post this, but I've been struggling with this one issue where instead of my publisher creating a seperate profile for my album, instead uploaded it to another artist's profile w...
  • Syndicate_Music
  • Casual Listener
  • 373 Views
  • 5 replies
  • 0 likes
  • Other
  • 373 Views
  • 5 replies
  • 0 likes

Fraudulent Music Label : Indiefy

Don't ever use Indiefy if you are planning to upload music, they sell you that its free and that you can upload music to various websites, but they take minimum 3 weeks to upload something and if you changed your mind about the music, they wont let y...

  • Newbie
  • Don't ever use Indiefy if you are planning to upload music, they sell you that its free and that you can upload music to various websites, but they take minimum 3 weeks to upload something and if you...
  • 172 Views
  • 0 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 172 Views
  • 0 replies
  • 0 likes

Solved!! "Incorrect username or password" after logging out and signing in again. Password change not helping

PlanFreeCountryUSADeviceN/AOperating SystemWindows 10, Chrome Browser My Question or IssueI'm having a weird problem where anytime I log out (intentionally or not) I'm unable to login with my password. I get the "Incorrect username or password" error...

  • Casual Listener
  • Plan Free Country USA Device N/A Operating System Windows 10, Chrome Browser   My Question or Issue I'm having a weird problem where anytime I log out (intentionally or not) I'm unable...
  • aouser
  • Casual Listener
  • 26656 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Security
  • 26656 Views
  • 5 replies
  • 0 likes