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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80355 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653696 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734102 Views
18 replies
29 likes
I was just notified by Paypal that I sent a payment of $9.99 to Spotify. The problem is I am a student and have been receiving the student discount up until this payment. I should still be receiving this discount as nothing has happened to my status ...
I was just notified by Paypal that I sent a payment of $9.99 to Spotify. The problem is I am a student and have been receiving the student discount up until this payment. I should still be receiving ...
Spotify Star
838 Views
11 replies
0 likes
I will be a student next year at UCSB so i tried to see if i could do the student discount, however it didnt work but it still charged 4.99 and i dont have premium what can i do to either get a refund or repay the remaining $5 to get premium
I will be a student next year at UCSB so i tried to see if i could do the student discount, however it didnt work but it still charged 4.99 and i dont have premium what can i do to either get a refun...
Community Legend
406 Views
1 replies
0 likes
I accidentally removed one of my songs from the "Songs" standard playlist by pressing the X button while removing some other undesired songs. The problem is that I couldn't see what song it was but I'd really want it recovered if there's a way. I'd r...
I accidentally removed one of my songs from the "Songs" standard playlist by pressing the X button while removing some other undesired songs. The problem is that I couldn't see what so...
177 Views
0 replies
0 likes
Getting a message on the 'payments' page saying "Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service team who can help you further." However this is inaccurate- I can actuall...
Getting a message on the 'payments' page saying "Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service team who can help you ...
Spotify Star
405 Views
4 replies
1 likes
I lived in France in 2010 and created my account in France. Now I moved back to the Netherlands and ever since I'm not able to log in anymore. I tried many things... I am now invited for a family account, but not able to use it... Can anyone please h...
I lived in France in 2010 and created my account in France. Now I moved back to the Netherlands and ever since I'm not able to log in anymore. I tried many things... I am now invited for a famil...
Spotify Star
205 Views
1 replies
0 likes
Hi, ive just upgraded my family subscription in order to add a new member and of course spotify changed the date of payment accordingly.(Went from 19.99 charged on 9th of may to 24.99 charged on 6th of may)But then we have changed our minds so i went...
Hi, ive just upgraded my family subscription in order to add a new member and of course spotify changed the date of payment accordingly. (Went from 19.99 charged on 9th of may to 24.99 charged on 6t...
Spotify Star
259 Views
1 replies
0 likes
Hi! First of all, sorry for the bad english and possible errors. I'm getting problems to pay a family account with a credit card. I'm from Brazil, and I use a Neteller prepaid credit card, and never had troubles with it before today.Of course I have ...
Hi! First of all, sorry for the bad english and possible errors. I'm getting problems to pay a family account with a credit card. I'm from Brazil, and I use a Neteller prepaid ...
Spotify Star
609 Views
1 replies
0 likes
Hey folks, I need to change my password, but my old email account is no longer active. I can login through facebook, but my virgin tivo needs a password, which i cant remember, and cant change without a new email. Unfortunatley i need a password to c...
Hey folks, I need to change my password, but my old email account is no longer active. I can login through facebook, but my virgin tivo needs a password, which i cant remember, and cant change withou...
Spotify Star
281 Views
1 replies
0 likes
Hi, when i originally had a spotify subscription with my own email it was when i had my facebook. i deleted my facebook awhile ago and when i wanted to get spotify again i ended up using my mom's email and facebook which i currently am still doing. I...
Hi, when i originally had a spotify subscription with my own email it was when i had my facebook. i deleted my facebook awhile ago and when i wanted to get spotify again i ended up using my mom's ema...
Community Legend
254 Views
1 replies
0 likes
I was paying for Spotify premium until a few days ago when I had to cancel it. Yesterday I came across the Sprint premium (6 month trial) and decided to sign up for it. Everything went through and Sprint says that I am signed up for Spotify premium, ...
I was paying for Spotify premium until a few days ago when I had to cancel it. Yesterday I came across the Sprint premium (6 month trial) and decided to sign up for it. Everything went through and Sp...
Spotify Star
300 Views
3 replies
0 likes
So for the last year, I've been using my Spotify Student discount to listen to music with no problem. Today, I check my card statement and it appears that Spotify has charged me $10 instead of the student discounted $5. What's up with that? I'm still...
So for the last year, I've been using my Spotify Student discount to listen to music with no problem. Today, I check my card statement and it appears that Spotify has charged me $10 instead ...
Newbie
38158 Views
18 replies
9 likes
Hi, I cancelled my subscription and I am pretty sure it has expired after my last payment, but I still on premium now, and has no way to cancel it. And when I want to "stay premium", I simply cannot add my credit card. The system keeps tell me that t...
Hi, I cancelled my subscription and I am pretty sure it has expired after my last payment, but I still on premium now, and has no way to cancel it. And when I want to "stay premium"...
Spotify Star
222 Views
1 replies
0 likes
Hello, I try to connect to spotify account with facebook but i get this message in french : nom d'utilisateur et mot de passe incorrects It is not possible because i can log in to my facebook account withtout any problem please help me recover my spo...
Hello, I try to connect to spotify account with facebook but i get this message in french : nom d'utilisateur et mot de passe incorrects It is not possible because i can log in to m...
Spotify Star
268 Views
2 replies
0 likes
Hola a todos.Ayer hice la renovación de mi cuenta por la promoción de 3 Meses por $30 pero al momento de ver el correo de confirmación dice que mi cuenta se expira en 1 mes y me cobraron los $99 de siempre, pueden cambiar mi renovación o no?
Hola a todos. Ayer hice la renovación de mi cuenta por la promoción de 3 Meses por $30 pero al momento de ver el correo de confirmación dice que mi cuenta se expira en 1 mes y me cobraron los $99 de...
Spotify Star
269 Views
1 replies
0 likes
i signed up spotify with Sprint/Boku several years ago.. today i received a text from Boku saying my subcription to spotify has been cancelled?
i signed up spotify with Sprint/Boku several years ago.. today i received a text from Boku saying my subcription to spotify has been cancelled?
Music Fan
720 Views
4 replies
0 likes
I have had a student £5 account for a year now and it appears my account just renewed for £10 (I had assumed it would just end and I would be moved back onto a free account). I cancelled my subscription straight away, but would I be able to get a ref...
I have had a student £5 account for a year now and it appears my account just renewed for £10 (I had assumed it would just end and I would be moved back onto a free account). I cancelled my subscript...
Roadie
386 Views
2 replies
0 likes
I'm enrolled in university and I'm trying to get the student discount but my school doesn't pop up when I type it in and spotiy won't let me say that's my school, i have to pick one from the drop down menu. My school definitley exists and is an estab...
I'm enrolled in university and I'm trying to get the student discount but my school doesn't pop up when I type it in and spotiy won't let me say that's my school, i have to pick one from the drop dow...
Spotify Star
407 Views
1 replies
0 likes
Hola en una ocasión había comprado la cuenta premium la cual pague con una tarjeta bancaria, hace unos días mi sobrino me pidió si podía prestarle mi tarjeta para pagar premium a lo cual se registro en spotify y después paso la tarjeta, apareció una ...
Hola en una ocasión había comprado la cuenta premium la cual pague con una tarjeta bancaria, hace unos días mi sobrino me pidió si podía prestarle mi tarjeta para pagar premium a lo cual se registro ...
Newbie
3888 Views
2 replies
0 likes
Help!!!! All my music from 2015 disappeared... I don't know what happened... Please help! Thanks
Help!!!! All my music from 2015 disappeared... I don't know what happened... Please help! Thanks
Spotify Star
419 Views
4 replies
0 likes
Can someone please help my premium account has been stolen and the email address and password has been changed so I cannot change it back. I am paying for this service and I can't use it.Stoled account username: ronk64and now i can create another acc...
Can someone please help my premium account has been stolen and the email address and password has been changed so I cannot change it back. I am paying for this service and I can't use it. Stoled acc...
Spotify
663 Views
9 replies
0 likes
