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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 279828 Views
  • 822 replies
  • 84 likes
  • Account
  • 279828 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133234 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133234 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75569 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75569 Views
  • 63 replies
  • 8 likes

Delete account

Hi I'd like to delete this current account as I am using a different one. I'd like to delete this so I can connect the one that I'm currently using to my fb. Thanns

  • Newbie
  • Hi I'd like to delete this current account as I am using a different one. I'd like to delete this so I can connect the one that I'm currently using to my fb. Thanns
  • MattSuda
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Delete account

Hi can you delete my account sam-arsenalboy as i don't want that username thanks

  • Newbie
  • Hi can you delete my account sam-arsenalboy as i don't want that username thanks
  • MattSuda
  • Spotify Star
  • 77 Views
  • 1 replies
  • 0 likes
  • Account
  • 77 Views
  • 1 replies
  • 0 likes

I need help!):

  • Newbie
  • MattSuda
  • Spotify Star
  • 178 Views
  • 6 replies
  • 0 likes
  • 178 Views
  • 6 replies
  • 0 likes

Solved!! Trying to buy premium but location issue

Hi I have a quick question. I am currently studying in the UK and I want to buy premium but it's not letting me unless I change my account to Malaysia as I have a Malaysian card. Since I live in UK would there any problems if I change my store just t...

  • Casual Listener
  • Hi I have a quick question. I am currently studying in the UK and I want to buy premium but it's not letting me unless I change my account to Malaysia as I have a Malaysian card. Since I live in UK w...
  • MattSuda
  • Spotify Star
  • 156 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 156 Views
  • 3 replies
  • 0 likes

Moved from Sweden to USA, content disappeared...?

Just moved to the US and all of a sudden a lot of music has disappeared, like most of Lars Winnerbäcks albums. Is this due to my move, or is it a temporary thing? What can I do here?

  • Casual Listener
  • Just moved to the US and all of a sudden a lot of music has disappeared, like most of Lars Winnerbäcks albums. Is this due to my move, or is it a temporary thing? What can I do here?
  • julbingo
  • Casual Listener
  • 154 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 154 Views
  • 3 replies
  • 0 likes

Won't let me upgrade

My credit card expired so I was unable to make my last payment. As such I was degraded to Spotify Free. I want to upgrade back to premium, but whenever I click subscribe nothing happens.

  • Casual Listener
  • My credit card expired so I was unable to make my last payment. As such I was degraded to Spotify Free. I want to upgrade back to premium, but whenever I click subscribe nothing happens. 
  • MattSuda
  • Spotify Star
  • 428 Views
  • 3 replies
  • 0 likes
  • Music
  • 428 Views
  • 3 replies
  • 0 likes

Premium to Free

Why is my Premium account still dropped to a Free account. And why is nobody from Spotify sent me a answer on my tweet? Why isn't spotify fix this for everybody?

  • Regular
  • Why is my Premium account still dropped to a Free account. And why is nobody from Spotify sent me a answer on my tweet? Why isn't spotify fix this for everybody?
  • MattSuda
  • Spotify Star
  • 338 Views
  • 6 replies
  • 1 likes
  • Account
  • 338 Views
  • 6 replies
  • 1 likes

Solved!! Can't' change password - changed email address

I have changed my email address, but forgot to amend my Spotify account. I can no longer access my old email address. My password doesn't work any more, and any password reset instructions are going to my old email address. I have contacted Spotify s...

  • Regular
  • I have changed my email address, but forgot to amend my Spotify account. I can no longer access my old email address.   My password doesn't work any more, and any password reset instructions...
  • MattSuda
  • Spotify Star
  • 2102 Views
  • 15 replies
  • 0 likes
  • 2102 Views
  • 15 replies
  • 0 likes

Solved!! Premium acc reduced to free and i don't Know why

I have premium acc and i Pay for it...but since 5 hours i am just free user....why????

  • Casual Listener
  • I have premium acc and i Pay for it...but since 5 hours i am just free user....why????
  • MattSuda
  • Spotify Star
  • 634 Views
  • 14 replies
  • 1 likes
  • 634 Views
  • 14 replies
  • 1 likes

cancelacion de cuenta no cursada

Hola, cancelé mi cuenta en Spotify hace varios meses (por lo menos 5) y veo que aún me están cobrando!!!! TODOS LOS MESES!!!Trato de ingresar a la pagina y no puedo....esto a mi juicio es una estafa!

  • Newbie
  • Hola, cancelé mi cuenta en Spotify hace varios meses (por lo menos 5) y veo que aún me están cobrando!!!! TODOS LOS MESES!!! Trato de ingresar a la pagina y no puedo....esto a mi juicio es una estaf...
  • MattSuda
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • Premium
  • 170 Views
  • 1 replies
  • 0 likes

virgin spotify problems

I have a premium account that is working on my Vodafone phone . However virgin is coming up with error I need a premium account so can't. Sign in . My details have always been saved on virgin ,this is the first time I been asked to sign in .

  • Newbie
  • I have a premium account that is working on my Vodafone phone . However virgin is coming up with error I need a premium account so can't. Sign in . My details have always been saved on virgin ,this i...
  • MattSuda
  • Spotify Star
  • 158 Views
  • 2 replies
  • 0 likes
  • Login
  • 158 Views
  • 2 replies
  • 0 likes

Cannot change Country within Profile

t I have just moved to France from US and I am trying to update my account to note the country. It will not allow me to do this on the profile edit. Is there a way to change my setting to France now so I can continue to use Spotify? The profile edit ...

  • Newbie
  • t I have just moved to France from US and I am trying to update my account to note the country. It will not allow me to do this on the profile edit. Is there a way to change my setting to France now ...
  • MattSuda
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 148 Views
  • 1 replies
  • 0 likes

Log in abroad

Hey! I opened my account in another country and now i cannot log in in my residence country, how can i change my country settings if can't even log in? Or can i delete that account and re-use my email to re-open my account with the new settings and s...

  • Newbie
  • Hey! I opened my account in another country and now i cannot log in in my residence country, how can i change my country settings if can't even log in? Or can i delete that account and re-use my emai...
  • MattSuda
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 89 Views
  • 1 replies
  • 0 likes

Cancelled premium the day before paying came, I had to pay and I don't have premium anymore

Hi. I purchased 3 months of spotify with this offer you had during Christmas. However, I do not wish to keep paying for the service, and my three months ended last week. I cancelled my subscription the day before this happened, getting your mail sayi...

  • Newbie
  • Hi. I purchased 3 months of spotify with this offer you had during Christmas. However, I do not wish to keep paying for the service, and my three months ended last week. I cancelled my subscription t...
  • MattSuda
  • Spotify Star
  • 124 Views
  • 1 replies
  • 0 likes
  • Premium
  • 124 Views
  • 1 replies
  • 0 likes

County doesn't match profile

Hi, Logging on to spotify (free account), the system indicates that my country doens't match my profile. I am in The Netherlands, which is also in my profile. ??????? I have a satelite internet connection, which i suspect to cause this indication. An...

  • Newbie
  • Hi,   Logging on to spotify (free account), the system indicates that my country doens't match my profile. I am in The Netherlands, which is also in my profile. ???????   I have a satel...
  • MattSuda
  • Spotify Star
  • 98 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 98 Views
  • 1 replies
  • 0 likes

Solved!! Forgot Email/Username/Password Of Premium Account

I Accidentally subscribed to premium on an unused account that was signed in on my Device while trying to subscribe for my main account.I was charged twice but didn't pay much attention since it was a very small promotion price.I recently unsubscribe...

  • Newbie
  • I Accidentally subscribed to premium on an unused account that was signed in on my Device while trying to subscribe for my main account. I was charged twice but didn't pay much attention since it wa...
  • MattSuda
  • Spotify Star
  • 727 Views
  • 1 replies
  • 1 likes
  • Account
  • 727 Views
  • 1 replies
  • 1 likes

Doesn't show free 30 days

Hi Just registered for my free 30 days but it shows my pre paid days will run out on 02/04/2015. What should i do?

  • Newbie
  • Hi   Just registered for my free 30 days but it shows my pre paid days will run out on 02/04/2015. What should i do?
  • MattSuda
  • Spotify Star
  • 74 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 74 Views
  • 1 replies
  • 0 likes

Cancelled Premium subscription, but still being charged

My premium subscription was going to be renewed on the 28th. However, I cancelled it in my account on the 27th and have the email to prove it. Despite this, my credit card was charged 9.99 to renew my subscription on the 28th! How do I contact Spotif...

  • Casual Listener
  • My premium subscription was going to be renewed on the 28th.  However, I cancelled it in my account on the 27th and have the email to prove it.  Despite this, my credit card was charged 9.9...
  • MattSuda
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 117 Views
  • 1 replies
  • 0 likes

Sprint's Free Spotify Months Link Doesn't Work

I was going t o cancel my subscription and go back to regular but they gave me the option to go through my carrier, Sprint, to do a free 3 mos. However, when I click on the link, an error comes up and I can't do it. Is there another way to utilize th...

  • Casual Listener
  • I was going t o cancel my subscription and go back to regular but they gave me the option to go through my carrier, Sprint, to do a free 3 mos.  However, when I click on the link, an error comes...
  • MattSuda
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • Free
  • 169 Views
  • 1 replies
  • 0 likes

sprint free trial

I was recently alerted by my phone company that they can provide a 6 month trial to spotify. So i followedthe instructions to get it. But apparently the internet fell out at some point and it crashed (google) but now i cant access it and the trial ia...

  • Newbie
  • I was recently alerted by my phone company that they can provide a 6 month trial to spotify. So i followedthe instructions to get it. But apparently the internet fell out at some point and it crashed...
  • MattSuda
  • Spotify Star
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes