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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
77049 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
95299 Views
9 replies
2 likes
This is the account, I needed to change the password and log in so I could ask it to be deleted and create my own.After reading through most of the posts here it seems that the customer support team isn't very good at following things up so I thought...
This is the account, I needed to change the password and log in so I could ask it to be deleted and create my own. After reading through most of the posts here it seems that the customer support t...
Casual Listener
320 Views
2 replies
0 likes
Hi everyone, I find myself in an absurd loop and the situation is quite stressing. I don't know why, but since 3 or 4 days ago I can't login to spotify, neither web player, nor android app. I registered a few months ago with my facebook account and I...
Hi everyone, I find myself in an absurd loop and the situation is quite stressing. I don't know why, but since 3 or 4 days ago I can't login to spotify, neither web player, nor android app. ...
Spotify Star
711 Views
3 replies
0 likes
My account was hacked almost two weeks ago. Your customer service team gave me case number 01616624 and confirmed that the email address had been changed so I cannot reset the password. I gave them the information they asked for, including the Billin...
My account was hacked almost two weeks ago. Your customer service team gave me case number 01616624 and confirmed that the email address had been changed so I cannot reset the password. I gave t...
Spotify Star
997 Views
7 replies
1 likes
Help : facebook closed my account, and I can not open my spotify I want to know if there is any way to access , I am PREMIUM user and want to recover my playlist. I can not access my playlist from another account , because playlists were hidden .
Help : facebook closed my account, and I can not open my spotify I want to know if there is any way to access , I am PREMIUM user and want to recover my playlist. I can not access my playlist from ...
Spotify Star
307 Views
1 replies
0 likes
I had just paid for a spotify premium account when I deleted my Facebook. Im okay with making a new Spotify account but I used the December promotion. How can I transfer the subscription?
I had just paid for a spotify premium account when I deleted my Facebook. Im okay with making a new Spotify account but I used the December promotion. How can I transfer the subscription?
Spotify Star
2748 Views
37 replies
0 likes
Hello, I don't know what accounts are linked to my paypal. I have payed $10,00 to spotify and I don't know which account is, I can't find it.... My paypal is
Hello, I don't know what accounts are linked to my paypal. I have payed $10,00 to spotify and I don't know which account is, I can't find it.... My paypal is <removed for privacy>
Spotify Star
468 Views
1 replies
0 likes
I made a playlist in offline mode while I was on a plane, but when I landed I wasn't able to see or play the playlist on any device. I've tried logging on and off, restarting Spotify, and accessing the playlist through multiple devices; it just says ...
I made a playlist in offline mode while I was on a plane, but when I landed I wasn't able to see or play the playlist on any device. I've tried logging on and off, restarting Spotify, and accessing t...
Spotify Star
345 Views
1 replies
0 likes
Over the weekend, my playlists and all of my saved music disappeared. I hadn't changed any of my login information (I'd been logging in via Facebook on three devices - PC, Macbook and iPhone). I looked through the Help files this morning and read som...
Over the weekend, my playlists and all of my saved music disappeared. I hadn't changed any of my login information (I'd been logging in via Facebook on three devices - PC, Macbook and iPhone). I look...
Spotify Star
401 Views
3 replies
0 likes
I canceled my 30 day trial but was charged $5.43 why ?
I canceled my 30 day trial but was charged $5.43 why ?
Spotify Star
332 Views
1 replies
0 likes
My username is MusikJashon but for some reason I can't get a reset email because I've been signed in under my FB. I accidentally disconnected my FB through the desktop app and then I no longer had access to my original accountIt keeps saying I'm a ne...
My username is MusikJashon but for some reason I can't get a reset email because I've been signed in under my FB. I accidentally disconnected my FB through the desktop app and then I no longer had ac...
Spotify Star
1310 Views
15 replies
1 likes
Hello I have bought some of Taylor Swifts music - and have placed it in "Local files" on Spotify. But I can't play it either online or offline on my Windows Phone. Any suggestions how to solve this problem? Best regardsPer
Hello I have bought some of Taylor Swifts music - and have placed it in "Local files" on Spotify. But I can't play it either online or offline on my Windows Phone. Any suggestions how to sol...
Spotify Star
407 Views
3 replies
0 likes
Premium will not work, keeps saying I only have free on my phone even though I have paid and have kept reinstalling and logging in and out!! Have had spotify for a long time now aswell!!
Premium will not work, keeps saying I only have free on my phone even though I have paid and have kept reinstalling and logging in and out!! Have had spotify for a long time now aswell!!
Spotify Star
1103 Views
15 replies
1 likes
I think I accidentally clicked spotify get premium on spotify. It shows Premium Trial on the account page. Will I be charged?
I think I accidentally clicked spotify get premium on spotify. It shows Premium Trial on the account page. Will I be charged?
Spotify Star
370 Views
2 replies
0 likes
Hey!Four days ago i paid 10€ for premium. It didn't work and i had to go with my family on vacation. I looked today and the page says, that spotify premium ends today (i had it before). I paid with Paysafecard and when i want to pay again with the co...
Hey! Four days ago i paid 10€ for premium. It didn't work and i had to go with my family on vacation. I looked today and the page says, that spotify premium ends today (i had it before). I paid with...
Spotify Star
1062 Views
1 replies
0 likes
When I check my bank account, it says I've been charged for the student discount (when I had my other Spotify account under the username jenaferdoubleyou but deleted it because I deleted my Facebook), and the 3 month deal. I don't want the student di...
When I check my bank account, it says I've been charged for the student discount (when I had my other Spotify account under the username jenaferdoubleyou but deleted it because I deleted my Facebook)...
Spotify Star
226 Views
1 replies
0 likes
I just bought the 0.99 for 3 months premium for Spotify. I reinstalled and logged out on both my computer and phone and it still doesn't work. Anything else to try? Thanks
I just bought the 0.99 for 3 months premium for Spotify. I reinstalled and logged out on both my computer and phone and it still doesn't work. Anything else to try? Thanks
Spotify Star
277 Views
1 replies
0 likes
I have a spotify account through facebook and therefore I cannot change any of the normal profile settings including country. I moved to the U.S., but my Spotify won't let me log in because the country of my account doesn't match the country I am in....
I have a spotify account through facebook and therefore I cannot change any of the normal profile settings including country. I moved to the U.S., but my Spotify won't let me log in because the count...
Spotify Star
280 Views
1 replies
0 likes
Well I got spotify premium for .99¢ and i forgot my password and i guess my account got deleted because when i look it up i cant find it. I just want to make sure its deleted.
Well I got spotify premium for .99¢ and i forgot my password and i guess my account got deleted because when i look it up i cant find it. I just want to make sure its deleted.
Spotify Star
467 Views
1 replies
0 likes
Fiz a assinatura premium, recebi duas mensagens, onde o valor de R$ 1.99 foi adicionado tambem uma de R$ 11.00 reais.O que devo fazer?Agradeço desde já. Did the premium subscription, received two messages where the value of R $ 1.99 was added also a ...
Fiz a assinatura premium, recebi duas mensagens, onde o valor de R$ 1.99 foi adicionado tambem uma de R$ 11.00 reais. O que devo fazer? Agradeço desde já. Did the...
Community Legend
335 Views
1 replies
0 likes
Just purchased the 3 months of premium for .99€. I don't want premium after that. If I cancel my subscription now, will it end my premium now? Or will it just not charge me after the three months??
Just purchased the 3 months of premium for .99€. I don't want premium after that. If I cancel my subscription now, will it end my premium now? Or will it just not charge me after the three months??
Spotify Star
542 Views
4 replies
1 likes
