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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, I'm a postpaid subscriber of Globe Telco. My plan with them includes spotify premium monthly. This month my spotify premium was not renewed, I asked them about it and they're no help at all, they don't have a clue what's wrong and ask me to just ...
I have two different accounts of Spotify, each with different playlist. In my second account I have introduced the facebook account of the first and I lost all the playlist, as this has been copied which were linked to the facebook account. How I can...
Everytime I have tried to contact Spotify they assign a case number and never respond. I pay for a premium subscription yet their customer service is non-existent. I am ready to cancel my account and sign up with another service.
I just cancelled my premium subscription yesterday because I didn't want it for the future, but I wanted it to work for the next weeks until 12th March because I payed for that. Now it switched to spotify free although I payed. Thanks for the support
Hi just wondering if anyone has had the same issue, the money has been taken out of my account via the App Store however my subscription is free, I've uninstalled the app and still not resolved, can anyone help?
I forgot my password in spotify ,and i also have a problem with my email,how can i reset it or change my email address. I can't receive any emails here la.gal@web.de username agape1994. I dont want to be charge as premium,please can i just delete my ...
why cant i unlink my fb account from my spotify premium account?? im trying to deactivate my account from fb but i cant because then i wont be able to listen to spotify
I would like to start this off with, until I want to temporarily cancel my subscription for finacial reasons, I loved Spotify. Now I am unsure if I will every re-subscribe once I am FINALLY unsubscribed. There needs to be a real customer support wher...
I PAID FOR 6MONTHS PREMIUM BUT STILL STUCK WITHT THE FREE ACCOUNT. JUST RECEIVED THE AUTOMATIC RESPONSE THAT YOU ARE PROCESSING MY REQUEST BUT IT'S BEEN DAYS AND CANT GET MY PREMIUM SERVICE RUNNING. PLEASE FIX IT.
I was paying for Spotify premium until a few days ago when I had to cancel it. Yesterday I came across the Sprint premium (6 month trial) and decided to sign up for it. Everything went through and Sprint says that I am signed up for Spotify premium, ...
I just became a new member earlier today, and I would like to access Spotify from my computer, which thankfully is possible. Or is it? I have tried to download the player using Crome, FF, IE, and all three say the page cannot be displayed. The initia...
I have been trying off and on for 2 months to upgrade back to premium with no luck. I keep getting the oops your credit card is having a bad day message. I have contacted my cc company and they told me they have not received any requests for payment ...
hello I've had spotify premium for quite sometime, and now I'm in college. an accredited us college. yet I can't even get to the point where I can prove my student status it just says i'm not elgible when I click the button to get started. I was goin...
Hi, I cancelled my subscription and I am pretty sure it has expired after my last payment, but I still on premium now, and has no way to cancel it. And when I want to "stay premium", I simply cannot add my credit card. The system keeps tell me that t...
Hi! First of all, sorry for the bad english and possible errors. I'm getting problems to pay a family account with a credit card. I'm from Brazil, and I use a Neteller prepaid credit card, and never had troubles with it before today.Of course I have ...
Ive been trying to resolve account and device password issues with Spotify for more than a week now and i am VERY frustrated. Ive submitted cases #02803600 and #02799876 no NO RESPONSE from spotify. I finally tried support @spotify.com and got a resp...
So, On April 13th, I was charged 10$ for this month, and I can only afford one month, so I canceled it (a week or so ago) to end after this month. But now, on my account, my premium says it's going to end today, April 28th. Not only that, but it does...
My premium was abruptly cancelled.....now when I go to sign up again I only see family options are more...why was I cancelled and can I get my 10 single subscription back????
HiI upgraded from unlimited to premium so I could get ad- free music on my iPad but it's not letting me set a device password, keeps telling me it can't find an email despite there being an email listed on my account and spotify usually sends me emai...
Good afternoon, My old credit card has expired. My Spotify subscription was configured to charge this card. Whenever I try to update the subscription details through the link at https://www.spotify.com/uk/account/subscription/ i reach the following p...