Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello, I can't see to access the beta forums even though I'm a beta tester. How do I gain access?Thanks.
Hello,I live in the Netherlands, but when I activated my Spotify account I was on a 6 month study programs in Germany. Now that I am back I can not change my country to the Netherlands. This means that I cannot find and download certain songs. Could ...
Hello, My subscription is going to charge me 9.99 in march 15th but I heard about a 50% discount for students in the U.S. I read what you mentioned in the FAQs but I was not able to make it. can you explain me how can I get the discount? Thanks, Juan
I signed up for Spotify through facebook but need to be able to login without using fb as I use it for school and school has blocked fb. Do I need to delete my account and start again?
I have spotify right now. I was on a free trial, but now I'm not. I'm a college student, so I want the student discount, but it won't let me go through the process. I've tried to go through the steps, but it defaults me to $10 a month. I don't know w...
I recently purchased a £30 gift card however when I scratched the code it became to faint to read. I have tried every possibility it could be based on what I can see and it is not working. I have e-mailed you as well and heard no response.what can I ...
Hi everyone,a few weeks ago, I suddenly got logged out of my premium account and could not log on again. It also disappeared from my facebook account, to which it was connected. I figured it must have somehow been erased, so I signed up for a new one...
Mi problema es el siguiente: ya tengo un perfil en Spotify con el usuario israelrisco que creé a través de Facebook. El día de ayer creé un nuevo perfil para mi banda con el mail twice.contacto@gmail.com y el usuario twicemusica. Cuando estaba loguea...
I dont know what has happened but I login to spotify and my playslists are gone and replaced by someone elses playlist. I logged out every device, reset password on both spotify and facebook, change my wifi names, restore my playlists and two day lat...
Yesterday on my account automatically renew premium access. Can I cancel the payment and retrieve my money? And how? I paid by Paypal.
I cancelled my subscription on the 22nd knowing it would be renewed on the 24th and I simply don't have the funds to pay £9.99 a month. I have been charged for an extra month even though I cancelled - I would like a refund immediately. Thank you,Abbi...
I've followed all the steps, but the "cancel subscription" button isn't where it's suppose to be for me, it's due to renew in a couple of days and I would love to cancel it before I get charged again.
Hey everyone.I got the offer of 3 months of premium for 99p back on Christmas day, so today it has run out. I litterally couldn't live without it now and need it back haha. But I have an NUS Extra card so would like to use this to get it for half pri...
So... Today my premium was due to expire and I wanted to renew it immediately. I did this then realised that I had subscribed on the account I don't use and the main account that I actually use. I can't access now and my playlist isn't public so I ca...
Hi there, i m going to be a student again and i d like to change my subscription status. Does anyone know how to do this? Best regards, Carina
I can't change my subscription method to Boku.Any way around this? Is Boku still supported by Spotify?
Hey everyone, I paid for another month of premium today through an automatic payment, but I realized that I also had a $10 code to redeem. I thought the $10 would be added to my account and cover the next month, but my account page says my next payme...
Hi,I have deleted all my offline devices, through the web account, but the old ones I have removed have come back up. Can you please remove my old offline devices so I can use offline mode on my current devices.ThanksDan
The cancle spotify premium button has not been comming up under the update detales button even though it says it will come up under the fourm of how to cancle spotify premium. If you could send me a link to cancle my subscription that would be great.
I have subscribed to Spotify Premium for some time and have a number of personal playlists. I upgraded my phone recently and the plan comes with 2 years Spotify Premium. But the only way to get it is to cancel my existing account and sign up as a new...