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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, Someone hacked my account and changed the password and email address linked to the account. I tried emailing and tweeting about this but still haven't received a response -- I've been a premium subscriber since 2012 and really love the service/pl...
Hi,I have emailed Spotify and had nothing back! I have recently logged into my bank transaction to find I have been charged 9.99 by Spotify for something I have no idea about! I have no idea where you got my details from or what it is I've been charg...
I had to log out and in on spotify yesterday morning, when I logged in again all my playlists where gone, and my account status was changed to free account, I have a premium subscription, and have never had this problem before, now I can't even reset...
Hi, I recently sent out a verification in order to get the premium student discount. I recieved an email from SheerID that says: Congratulations! We have successfully confirmed your status. You may now access the exclusive student pricing at Spotify....
Greetings,My trial expired and I am trying to change to a US Student Discount.I searched help and found this:https://support.spotify.com/us/problems/#!/article/can-I-get-the-us-student-discount-if-i-have-premiumbut when I try the steps, I don't see t...
I have a regular free spotify account, but would like to get premium with the student discount as I am a student. My account is linked with my Facebook. The primary email now on Facebook is my college email. However, my Spotify account email is not u...
Hello, I just recently (today) got charged $9.99 for this month's subscription. I am a student but had no idea about the 50% student discount until after discovering the charge. How can I get a refund and change my subscription or is it possible to h...
I currently have spotify premium and am signed up to pay $9.99 per month. I am a student and am trying to get the student discount. When I go from the student discount "get premium" link, it takes me to my account overview instead of the "tell us abo...
I have verified that I am a college student successfully on multiple occasions, however, it is still saying I must pay $9.99 when I actually go to pay... I used to pay that price for premium but cancelled since I am a student. How do I get the studen...
I was chraged 10.59 to my card and I cancled my subscription before i got charged and I still got charged. I would like a refund
I tried to create an account, Spotify said my email was already in use, so I changed my password and logged in. But the there was already a birth date and country listed (neither mine) and also recent activity which isn't music I listen to.
I connected my Spotify account to the WRONG Facebook account mistake and I can't figure out how to reset this. In account settings I clicked on 'Connect to Facebook', BUT I didn't realize that my friend was logged into my computer under HIS Facebook ...
Hello, yesterday I canceled my premium-subscription since I registred for Spotify over my mobile provider, but Spotify billed me again for one month. Can you retransfer my money to my account and cancel the subscription, please? Thanks!
I will be moving from the UK to Nigeria permanently, would I still be able to use spotify? Spotify free isn't available in Nigeria, and if I upgrade to premium how would I keep up subcriptions from Nigeria?
I tried the trial offer on my phone, i need to know when the trial is up. Idk if it gets set through email or automatically charged. Really need to know since i dont know how much it will charge me.
I created a Spotify account with Facebook. There are some places I would like to log into spotify without having to log into facebook. What are my log in credentials I use to log into my spotify account?
Hi, right now I am having a normal Premium spotify account, but I found out that there is a Student account wish saves me 5 Euros a month.Does someone knows how to change it? Because I want to keep my existing account and my playlists and don't want ...
I've had a unidays discount for a while but for the last few months I have been charged full price for my premium subsscription. Why has the discount stopped? I've contacted unidays and they have said it is a Spotify problem and nothing to do with th...
I was charged twice on March 2nd, however unlike the FAQ my subscription shows that it will end on April 1. I have cancelled my premium membership for the time being, but I think I should either still get to use premium for until May 1, or be refunde...
Dear Support, at the beginning of the year, spotify offered a free 3 month premium time. That's why I started to use premium/spotify.After this time (I thought exactly 3 month), I wanted to change to spotify student premium. Unfortunately the 3 month...