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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, Hacked, Account, Security, PremiumI've got my account hacked just a moment ago. The hacker has deleted all my playlists and I am only able to access this forum because I was pre-logged in. I had to connect through facebook in order to post here. ...
I am from and live in Canada but I also travel to Hong Kong and Denmark a lot, where I live for weeks to months at a time (family there). I only have a Canadian credit card and bank account but I like using the local catalogues of the place that I'm ...
I just tried to play Some music with spotify. Because I got auto logged out on all devices I was trying to login again but password fail. After that I tried to request new pass but he failed because mine username is with -. Even the email is not find...
Hi! I just bought a Spotify premium gift code. But when the recipient person has activated the code on her phone, it has upgraded to Premium a wrong account, which she never used.There is a solution to enable the upgrade in her real account?
Hi guys, I notice I've been charged £10 a month as opposed to the £4.99 I should be being charged, which is also the price listed on my account!! What can I do to change this. How can I get in contact with spotify to ammend this error?? Many thanks!
I am a student at Warwick medical school and want to use this offer but it says I'm not eligible. I currently have premium, what do I need to do please?Katrina
I didn't sign up through Facebook, I just signed up normally. But later decided to link my Facebook to it. Then I tried to "Disconnect from Facebook" in the Preferences. The button changed to "Connect to Facebook" but it still shows my Facebook name ...
Last week I paid by Ideal because my credit card payment failed. money got deducted from my bank account, however because of a crappy internet connection the last step of linking back to the Spotify website failed and now the payment is not recognize...
ok so im using my visa on a buddies account for premium and now i want to upgrade to premium but i get the "Bad Day" error message. how can i fix this, or is Spotify a 1 visa 1 account type deal
It's hard having issues With big companies. It's you against tens of dead emailcorresponse. I had issues with my account a year ago,(couldn't log in because the email linked to Facebook was old and I had no longer access to it) This was being taken c...
Istalled spotify at work. Logged in and account is there, but none of my user data. Premium account showing as free account. Suddenly Spotify regards me as a new user. What has happened?
My spotify acount shows I have no email added, wrong birthday and it.says that if I wish to change any of the profile info I should change the info on fb. But on fb everything is right, including my e-mail..I havent received any e-mail since i subscr...
Hello,My son converted his account to Premium using the trial and attached it to my PayPal account. I received a full-price charge. How do I reach Spotify billing to correct this?Thanks
I want to change my country to Canada, but that is not a choice in the profile section. I believe I need support to manually change that setting. Since the initial initial shotgun response didn't actually address my issue, I am posting here per the i...
Spotify charged my account but premium will not work. Having issues with the website proving I'm a student for my student discount. But they charged me anyways. Responded to the email but still have no response. Please help! So aggravating!
Whenever I go to th official website the link is not there for me to cancel, what do I do?
Hello, Currently I have a problem with my Spotify account. When I log in to Spotify through my Facebook it appears that my account is linked to another email account. It does not make sense that my Spotify account is linked to my Facebook but at the ...
Many times I have swiped available offline and clicked try 7 days free, but it simply just says oops something went wrong, let's try that again every time. Sometimes it will say activating premium with the loading signs but it always goes back to the...
Hi, I have a problem that when I login to Spotify with the app (on mac) it shows the error: "spotify your country does not match the one set in your profile" I checked, and it is set to USA and I'm in USA.I can login to the website, but not to the ap...