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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
80278 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
99520 Views
9 replies
2 likes
I'm still having this issue. I don't have an extra account, and I don't believe I ever used facebook to log in either. I would really just like my account and subscription cancelled. I've already sent my "details" via email and I have tried to have m...
I'm still having this issue. I don't have an extra account, and I don't believe I ever used facebook to log in either. I would really just like my account and subscription cancelled. I've already sen...
Casual Listener
318 Views
2 replies
0 likes
I have been charged a subscription fee for a service I don't even use. I cancelled spotify ages ago and I see I was charged a fee today. I went into the account and it says I am on the free account, not premium.I want my money back, how do I get it b...
I have been charged a subscription fee for a service I don't even use. I cancelled spotify ages ago and I see I was charged a fee today. I went into the account and it says I am on the free account, ...
Casual Listener
354 Views
1 replies
0 likes
I created my spotify account a few years ago and made my own username (not numbers) and password. I've recently had trouble logging on with my old username and password. I was able to login, but it came up with an error message about internet setting...
I created my spotify account a few years ago and made my own username (not numbers) and password. I've recently had trouble logging on with my old username and password. I was able to login, but...
Casual Listener
1309 Views
3 replies
0 likes
I recently just reached the one year mark for having Spotify Premium. I had been paying $5 a month with the student discount. Howver after one year it just went back to $10 month. I am still a student and it will not allow me to use the student disco...
I recently just reached the one year mark for having Spotify Premium. I had been paying $5 a month with the student discount. Howver after one year it just went back to $10 month. I am still a ...
Community Legend
1032 Views
1 replies
0 likes
Hi,I just linked my Spotify account with spotlst, a tool that creates playlists based on related content.I didn't see a way through Spotify to see what other apps my Spotify account is linked with. Does this exist?I also noticed that Spotify Sign Out...
Hi, I just linked my Spotify account with spotlst, a tool that creates playlists based on related content. I didn't see a way through Spotify to see what other apps my Spotify account is linked wit...
274 Views
0 replies
0 likes
I seem to have two accounts: a spotify only and a facebook one, and have accidentally upgraded the wrong one to premium (spotify only). My facebook account has all my music and playlists on. Is there any way this subscription can be transferred to my...
I seem to have two accounts: a spotify only and a facebook one, and have accidentally upgraded the wrong one to premium (spotify only). My facebook account has all my music and playlists on....
Community Legend
1201 Views
1 replies
0 likes
I was trying to sign up for the $0.99 3 month trial this morning. When I git through the sign up and put my credit card in , it charged me 9.99 and i am now signed up for the premium service. i only wanted to try it for the 0.99. How can I get my mon...
I was trying to sign up for the $0.99 3 month trial this morning. When I git through the sign up and put my credit card in , it charged me 9.99 and i am now signed up for the premium service.&n...
Community Legend
280 Views
2 replies
0 likes
Hello, I am a student at a Unviversity and was not aware there was a student discount when I signed up for Spotify Premium. How can I apply this discount to my account going forward? Thanks
Hello, I am a student at a Unviversity and was not aware there was a student discount when I signed up for Spotify Premium. How can I apply this discount to my account going forward? ...
Community Legend
259 Views
1 replies
0 likes
I have a student account and pay £5 a month for this. For the past two months I have also been charged £9.99 for the same account but a few days before the £5 comes out. I want this other £9.99 to stop coming out and the previous two payments to be r...
I have a student account and pay £5 a month for this. For the past two months I have also been charged £9.99 for the same account but a few days before the £5 comes out. I want this other £9.99 to st...
Community Legend
381 Views
3 replies
0 likes
Hello, I want to change the country in my Spotify account to Argentina, but I can not.I tried going to https://www.spotify.com/ar/select-your-country/ but the country remains unchanged. He stays in the US and will not let me change it.Account overvie...
Hello, I want to change the country in my Spotify account to Argentina, but I can not. I tried going to https://www.spotify.com/ar/select-your-country/ but the country remains unchanged. He stays in...
Not applicable
465 Views
2 replies
0 likes
İ created my spotify profile using facebook nearly 2 years ago, i decide to shut down my facebook now and i am certain with that judgement. But when i deactivate my facebook my spotify also non-usable. every day i open my facebook first use spotify a...
İ created my spotify profile using facebook nearly 2 years ago, i decide to shut down my facebook now and i am certain with that judgement. But when i deactivate my facebook my spotify also non-usabl...
Community Legend
480 Views
1 replies
0 likes
My premium account turned into a Free account and all my playists are gone. Yes i have read the F.A.Q and no i cant remember if i even have a username cause i'm just loging in with my facebook account. I can still search on my name and there are all ...
My premium account turned into a Free account and all my playists are gone. Yes i have read the F.A.Q and no i cant remember if i even have a username cause i'm just...
Newbie
1719 Views
14 replies
0 likes
I have about 2 months left on my Premium 3 for 1 deal then it will automatically renew. If I were to cancel now could I still use the remaining 2 months or would my premium account go back to the free version of spotify right away?
I have about 2 months left on my Premium 3 for 1 deal then it will automatically renew. If I were to cancel now could I still use the remaining 2 months or would my premium account go back to t...
Newbie
8378 Views
4 replies
4 likes
Hi, I'm having trouble with the location settings for my profile. I'm not sure what happened but I use my Facebook to log in to my spotify account and was in Canada for about 4 months. However with their new update, they have logged my country in spo...
Hi, I'm having trouble with the location settings for my profile. I'm not sure what happened but I use my Facebook to log in to my spotify account and was in Canada for about 4 months. Howev...
Casual Listener
476 Views
2 replies
0 likes
Dear Sir, Have just obtained a family account for myself and my daughter, but realised i should also qualify for discount of 50% because i am a registered University student? Could somebody please contact me via my registered Spotify email address to...
Dear Sir, Have just obtained a family account for myself and my daughter, but realised i should also qualify for discount of 50% because i am a registered University student? Could ...
192 Views
0 replies
0 likes
I want to get 50% off premium using my unidays account. However when I try, it says: "Your student credentials are already associated with another Spotify account". I have not used my student credentials to get spotify and have never even had premium...
I want to get 50% off premium using my unidays account. However when I try, it says: "Your student credentials are already associated with another Spotify account". I have not used my student credent...
470 Views
0 replies
0 likes
Hi everyone, I'm living one problem. I'm bought a E-Card for friend, I Choose Reservation date is today but E-Card did not send friend mail. What do I need to send? Waitign for helps. Thanks.
Hi everyone, I'm living one problem. I'm bought a E-Card for friend, I Choose Reservation date is today but E-Card did not send friend mail. What do I need to send? Waitign...
Casual Listener
325 Views
2 replies
0 likes
Does anyone have an email or phone number for a live person at Spotify? I purchased a gift card that can't be returned because the receipt says it is activated but the code doesn't work. I asked for help throught the website form but just got an emai...
Does anyone have an email or phone number for a live person at Spotify? I purchased a gift card that can't be returned because the receipt says it is activated but the code doesn't work. ...
Spotify Star
555 Views
3 replies
0 likes
Hi there, I've been paying for Spotify Premium for a couple of years and now have it free with my new mobile plan - how do I cancel and how do I do it without deleting my music? Thanks
Hi there, I've been paying for Spotify Premium for a couple of years and now have it free with my new mobile plan - how do I cancel and how do I do it without deleting my music? Thanks 🙂
Community Legend
232 Views
1 replies
0 likes
A week ago I wrote to customer service that someone has swapped my email account settings and password! Unfortunately, no one responded to my problem and today when I attempting to log into Spotify... I see the information that there is no such accou...
A week ago I wrote to customer service that someone has swapped my email account settings and password! Unfortunately, no one responded to my problem and today when I attempting to log into ...
Not applicable
290 Views
2 replies
0 likes
