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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 279754 Views
  • 822 replies
  • 84 likes
  • Account
  • 279754 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133201 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133201 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75553 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75553 Views
  • 63 replies
  • 8 likes

I cant log in to my account

I have an account called ozgeyilgur which is premium. However I forgot my password and I dont remember which mail I used to create it so I tried to log in to all my mails but there seems to be the one that I cant open and I think that one is the emai...

  • Visitor
  • I have an account called ozgeyilgur which is premium. However I forgot my password and I dont remember which mail I used to create it so I tried to log in to all my mails but there seems to be the on...
  • kejt_
  • Community Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 362 Views
  • 1 replies
  • 0 likes

Arbitration Process Failure

Last month I filed an arbitration case against Spotify, because I have been unable to resolve a dispute related to a gift card. I followed all the instructions in Section 14 of Spotify's Terms & Conditions for Gift Cards, which you can read here:http...

  • Roadie
  • Last month I filed an arbitration case against Spotify, because I have been unable to resolve a dispute related to a gift card. I followed all the instructions in Section 14 of Spotify's Terms & ...
  • KossB
  • Roadie
  • 693 Views
  • 1 replies
  • 0 likes
  • Account
  • 693 Views
  • 1 replies
  • 0 likes

[Bug/Hack] same song keeps interrupting my music

I am a premium member, and I’ve been having a lot of security issues lately. I’ve resolved a few of my problems by logging out of all devices, and changing my password. I even talked to support he said he “secured” my account. Even after that this on...

  • Visitor
  • I am a premium member, and I’ve been having a lot of security issues lately. I’ve resolved a few of my problems by logging out of all devices, and changing my password. I even talked to support he sa...
  • Billy-J
  • Spotify Star
  • 1037 Views
  • 1 replies
  • 5 likes
  • Security
  • 1037 Views
  • 1 replies
  • 5 likes

Solved!! Moving music to a new account

PlanPremium FamilyCountryUKDeviceNote 9 , iPhone XOperating SystemiOS 11, Android 9 My Question or IssueI currently have a premium Family plan but I am being offered a Spotify account as part of my new Mobile contract. I don't want to lose all my pla...

  • Regular
  • Plan Premium Family Country UK Device Note 9 , iPhone X Operating System iOS 11, Android 9   My Question or Issue I currently have a premium Family plan but I am being offered a Spotif...
  • Jose_M
  • Spotify Star
  • 869 Views
  • 4 replies
  • 0 likes
  • Other
    Premium
    Subscription
    Unlimited
  • 869 Views
  • 4 replies
  • 0 likes

Multiple Users on a Tablet, How can I see who is logged in?

When I'm in the Android App I can't see what profile is active.We have three accounts on multiple devices and it's very unhandy not to see who is using a device.How can I see who is logged in right now? Thanks

  • Casual Listener
  • When I'm in the Android App I can't see what profile is active. We have three accounts on multiple devices and it's very unhandy not to see who is using a device. How can I see who is logged in rig...
  • Billy-J
  • Spotify Star
  • 533 Views
  • 3 replies
  • 0 likes
  • Account
  • 533 Views
  • 3 replies
  • 0 likes

Solved!! Restore Account Access

PlanPremiumCountryGermany My Question or IssueI am asking the following question for a friend of mine. My friend signed up for Spotify using his Facebook account a few years ago. Unfortunately he lost access to his Facebook account when he lost acces...

  • Newbie
  • Plan Premium Country Germany   My Question or Issue I am asking the following question for a friend of mine.   My friend signed up for Spotify using his Facebook account a few years...
  • Billy-J
  • Spotify Star
  • 962 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 962 Views
  • 1 replies
  • 0 likes

Question about starting a label account

Hello, I have been seeing many label accounts with a person's name (not a company for example) making compilation albums and sharing them on Spotify. Those people aren't artists, makers nor anything like that, at least most of them aren't.There are a...

  • Newbie
  • Hello,   I have been seeing many label accounts with a person's name (not a company for example) making compilation albums and sharing them on Spotify. Those people aren't artist...
  • Luan
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 200 Views
  • 1 replies
  • 0 likes

Cambiar país

Hola , yo hace 1 mes escuchaba una cancion que se llamaba Hit Em Up , soy de colombia , y no se porque se me quito de la playlist y ya no me aparece , entonces la busque y me aparecio una version muy mala , no es la Hit em up de antes , entonces cuan...

  • Visitor
  • Hola , yo hace 1 mes escuchaba una cancion que se llamaba Hit Em Up , soy de colombia , y no se porque se me quito de la playlist y ya no me aparece  , entonces la busque y me aparecio una versi...
  • Luan
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
  • 175 Views
  • 1 replies
  • 0 likes

Changing song after playing just half

When I'm playing a playlist only the half song is playing, than it changes to the next song and play i half way and so it goes on.I've tried to restart the app, log out and log in. I have the latest version of spotify. I have tried on samsung, huawei...

  • Visitor
  • When I'm playing a playlist only the half song is playing, than it changes to the next song and play i half way and so it goes on. I've tried to restart the app, log out and log in. I have the lates...
  • badumtss
  • Composer
  • 780 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 780 Views
  • 1 replies
  • 0 likes

Customer Service.

I am looking to speak with someone on the phone with my unique situation. I'm looking for information on my family plan.

  • Newbie
  • I am looking to speak with someone on the phone with my unique situation. I'm looking for information on my family plan. 
  • Billy-J
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 255 Views
  • 1 replies
  • 0 likes

Multiple account

PlanPremiumCountryTurkey My Question or Issueİm paying for 2 accounts at the same time but im using only one how can i learn what is the second accounts username from payment information (which i learn from my bank ofc)A help would be appreciated.

  • Visitor
  • Plan Premium Country Turkey     My Question or Issue İm paying for 2 accounts at the same time but im using only one how can i learn what is the second accounts username from payment...
  • Billy-J
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 195 Views
  • 1 replies
  • 0 likes

How to change the name?

Hi! I have a family account and it works just fine! But i would like to change my name (not username), the one you can see in the bottom left of the page when you open the web player. I looked everywhere, but i didn't found anything. Any suggestions?...

  • Visitor
  • Hi! I have a family account and it works just fine! But i would like to change my name (not username), the one you can see in the bottom left of the page when you open the web player. I looked everyw...
  • Billy-J
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 209 Views
  • 1 replies
  • 0 likes

Acounts

PlanFamily PremiumCountryUkDeviceVernee mix 2 and iPhone 5Operating System_My Question or IssueI am using two phones, one is an iPhone 5 and the Spotify works perfectly. On the iPhone I have lots of songs downloaded in my Liked Songs, on my vernee al...

  • Visitor
  • Plan Family Premium Country Uk Device Vernee mix 2 and iPhone 5 Operating System _ My Question or Issue I am using two phones, one is an iPhone 5 and the Spotify works perfectly. On the iPho...
  • Billy-J
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 281 Views
  • 1 replies
  • 0 likes

Hacked, then premium and all songs deleted

Its feeling like I'm in a frustrating loop. I got an email from Spotify this morning telling me to change my password due to suspicious activity. I did. Then I tried to log back into my account (linked to my facebook also) and no matter what I change...

  • Visitor
  • Its feeling like I'm in a frustrating loop. I got an email from Spotify this morning telling me to change my password due to suspicious activity. I did. Then I tried to log back into my account (link...
  • Brunelicia
  • Community Legend
  • 518 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 518 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for $2 via playstation

PlanPremiumCountryNew Zealand DevicePlaystation Operating SystemPlaystation My Question or IssueUnder the spotify website under premium after clicking on playstation premiums for $2 and signing in and linking account I cabt sign up, why?

  • Music Fan
  • Plan Premium Country New Zealand  Device Playstation  Operating System Playstation    My Question or Issue Under the spotify website under premium after clicking on play...
  • badumtss
  • Composer
  • 1009 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1009 Views
  • 3 replies
  • 0 likes

Artist's Page doesn't show

PlanPremiumCountryGermany Device(Macbook Pro mid 2015)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIt's not possible to access my Artist's Page "edition a Hörbücher"

  • Newbie
  • Plan Premium Country Germany   Device (Macbook Pro mid 2015) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue It's not possible to access my A...
  • Billy-J
  • Spotify Star
  • 409 Views
  • 1 replies
  • 0 likes
  • Account
  • 409 Views
  • 1 replies
  • 0 likes

Cannot log in, but can create new identical profile

First off all, why is there no way to contact Spotify directly? There is a jungle of back-and-forth rerouting links that leads to the same pages, just sad. I could not log into my account, nor reset the password, it said I did not have an account wit...

  • Newbie
  • First off all, why is there no way to contact Spotify directly? There is a jungle of back-and-forth rerouting links that leads to the same pages, just sad.  I could not log into my account, nor...
  • badumtss
  • Composer
  • 644 Views
  • 1 replies
  • 0 likes
  • 644 Views
  • 1 replies
  • 0 likes

Solved!! Songs suddenly not available (2019)

PlanPremiumCountryUKDeviceChrome web player, AndroidOperating SystemChromebook 14, Android Oreo My Question or Issue Lots of songs have suddenly become unavailable (greyed out) in the last two days - I know this is supposed to indicate when songs are...

  • Regular
  • Plan Premium Country UK Device Chrome web player, Android Operating System Chromebook 14, Android Oreo   My Question or Issue   Lots of songs have suddenly become unavailable (gr...
  • misterquark
  • Regular
  • 1556 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1556 Views
  • 1 replies
  • 0 likes

Solved!! How do I change my display name (not username)?

I recently signed up, and set my display name to my first name, not realizing this field would not be editable. I'd like to add my last name. I understand that my username is unchangeable, and is a random string - that's fine. I'm just looking to edi...

  • Visitor
  • I recently signed up, and set my display name to my first name, not realizing this field would not be editable. I'd like to add my last name.   I understand that my username is unchangeable, a...
  • em0owu0nwyobal4
  • Casual Listener
  • 29424 Views
  • 2 replies
  • 2 likes
  • 29424 Views
  • 2 replies
  • 2 likes

Artist name not in all caps

Hi there, my name is KVMTZ and I upload my music to Spotify through my distributor Distrokid. A few months ago, I asked them if they could change my artist name on platforms from 'Kvmtz' to 'KVMTZ' (similar to FKJ, DKVPZ, etc) , and they claimed they...

  • Music Fan
  • Hi there, my name is KVMTZ and I upload my music to Spotify through my distributor Distrokid. A few months ago, I asked them if they could change my artist name on platforms from 'Kvmtz' to 'KVMTZ' (...
  • Nellynell25
  • Music Fan
  • 4004 Views
  • 2 replies
  • 0 likes
  • Other
  • 4004 Views
  • 2 replies
  • 0 likes