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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82563 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
658326 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
739870 Views
18 replies
29 likes
Hello. Recently someone in a different country hacked into my account and added their Facebook profile to my account. I have since changed my password, but they are still able to access my premium account through the Facebook login. Sine this past we...
Hello. Recently someone in a different country hacked into my account and added their Facebook profile to my account. I have since changed my password, but they are still able to access my premium ac...
Spotify Star
371 Views
6 replies
0 likes
Im trying to pay for the premium account. It keep giving me the attached message. So frustrating not being able to talk to live person. I just want the premium account. Oops, seems your card or payment provider is having a bad day. I just used the ca...
Im trying to pay for the premium account. It keep giving me the attached message. So frustrating not being able to talk to live person. I just want the premium account. Oop...
Newbie
308 Views
2 replies
0 likes
Hey guys, so I purchased 3 months of spotify premium for 99p back in late January and I've just noticed a bill for £12.99 two months into it. Can anyone tell me what that's about and how I can get my money back? Thanks!
Hey guys, so I purchased 3 months of spotify premium for 99p back in late January and I've just noticed a bill for £12.99 two months into it. Can anyone tell me what that's about a...
Spotify Star
192 Views
1 replies
0 likes
I dont't quite understand why there is a problem with my subscription. I received four emails stating "there is a problem with your spotify subscription" and one email today "your premium subscription is cancelled". However my payment for this month ...
I dont't quite understand why there is a problem with my subscription. I received four emails stating "there is a problem with your spotify subscription" and one email today "your premium su...
Spotify
342 Views
2 replies
0 likes
I have a Premium Spotify account and have just signed up for a new Vodafone 4G package with an IPhone 6 which comes with Spotify Premium for free. I have gone through the process from Vodafones email and selected Spotify Premium and it says I already...
I have a Premium Spotify account and have just signed up for a new Vodafone 4G package with an IPhone 6 which comes with Spotify Premium for free. I have gone through the process from Vodafones email...
Newbie
20242 Views
25 replies
0 likes
Hello, I have had a subscription with spotify for over a year now and this month I've been billed full price when I am a student, I have my discount active on my account so I'm wondering why I've been overcharged? Has anyone else had this happen to t...
Hello, I have had a subscription with spotify for over a year now and this month I've been billed full price when I am a student, I have my discount active on my account so I'm wondering why I've bee...
Newbie
1260 Views
9 replies
0 likes
I was trying to sign up for a student premium and i attempted to sign up over my phone and then on a computer 5 times. I entered my creadit card every time and it would just go back to the authentication screen as a student. This even happened after ...
I was trying to sign up for a student premium and i attempted to sign up over my phone and then on a computer 5 times. I entered my creadit card every time and it would just go back to the authentica...
Spotify Star
297 Views
2 replies
1 likes
im trying to change my email. when i go to my account overview it says it can be changed on facebook. i have done this, but it is still showing my old email on my spotify account overview. any ideas ?
im trying to change my email. when i go to my account overview it says it can be changed on facebook. i have done this, but it is still showing my old email on my spotify account overview. any ideas ?
Spotify Star
187 Views
1 replies
0 likes
I've upgraded to Family Plan for myself and one more. I invited my daughter via email and she never got the email. She does get emails from Spotify, but she doesn't get their invites that I've sent several times. I did find the invite URL by clicking...
I've upgraded to Family Plan for myself and one more. I invited my daughter via email and she never got the email. She does get emails from Spotify, but she doesn't get their invites that I've s...
Newbie
11620 Views
40 replies
0 likes
Hi I have just signed up to a 30 day free premium trial but would like to change it to a faily account and invite my family members. Am I able to do this and still keep my 30 day free trial? I have looked through my account and the website but cant f...
Hi I have just signed up to a 30 day free premium trial but would like to change it to a faily account and invite my family members. Am I able to do this and still keep my 30 day ...
Spotify Star
1036 Views
1 replies
0 likes
I accidentally pressed something on my phone and now it says I am signed up for 7-Day Free Trial. It says if I don't cancel in 7 days, I will be charged. How in HELL Do I Cancel Free Trial Premium?! There is no "Cancel" button anywhere. Not on my pho...
I accidentally pressed something on my phone and now it says I am signed up for 7-Day Free Trial. It says if I don't cancel in 7 days, I will be charged. How in HELL Do I Cancel F...
Casual Listener
1070 Views
2 replies
0 likes
Guten Tag, mir wurden eben 9,99€ abgebucht, obwohl ich mein Abo damals zu Silvester direkt gekündigt habe. Ich habe es damals auch für drei andere gemacht. Dort habe ich gesehen, dass es sich umgestellt hat, also nicht mehr das Auslaufen des Abos ang...
Guten Tag, mir wurden eben 9,99€ abgebucht, obwohl ich mein Abo damals zu Silvester direkt gekündigt habe. Ich habe es damals auch für drei andere gemacht. Dort habe ich gesehen, dass es sic...
Spotify Star
762 Views
1 replies
0 likes
Behind the firewall I´m not able to login to spotify with my mac book - open Spotify Application - get Login Screen with Facebook Button - click opens Safari "Loggin into Facebook"- After a few seconds the Tab is closed but I am not in Spotify This h...
Behind the firewall I´m not able to login to spotify with my mac book - open Spotify Application - get Login Screen with Facebook Button - click opens Safari "Loggin into...
602 Views
0 replies
1 likes
Hey, I'm a german student and I would love to try the free spotify premium version for 1 month. After that month I have to pay 9.99€my question here is: after that month has passed, can I upgrade my account to the student version?
Hey, I'm a german student and I would love to try the free spotify premium version for 1 month. After that month I have to pay 9.99€ my question here is: after that month has passed, can I upgr...
Spotify Star
862 Views
1 replies
0 likes
I'm going to be terminating my account within the day If I cant figure out how to disconnect my Facebook. I'm planning on deactivating it on the end of the day, and If I cant log into Spotify because I created my account with Facebook. I'll be hugely...
I'm going to be terminating my account within the day If I cant figure out how to disconnect my Facebook. I'm planning on deactivating it on the end of the day, and If I cant log into Spotif...
Spotify Star
322 Views
2 replies
0 likes
So my free month's trial is almost up, and I want to cancel before I'm charged.I click cancel select options why, then it tells me I need to confirm authorization via FacebookFacebook opens, asks for me to confirm with my password.I enter my correct ...
So my free month's trial is almost up, and I want to cancel before I'm charged. I click cancel select options why, then it tells me I need to confirm authorization via Facebook Facebook opens, asks...
Casual Listener
865 Views
7 replies
1 likes
I currently use a username to sign onto spotify, but I want to be able to sign on through facebook and see my facebook name and picture on my account instead of the username only. is there a way to do that? Also, would there be a way to switch the em...
I currently use a username to sign onto spotify, but I want to be able to sign on through facebook and see my facebook name and picture on my account instead of the username only. is there a way to d...
Spotify Star
572 Views
5 replies
0 likes
Hi, I tried the Premium trial of 3 months for £0.99 back in January 2015. It's coming up to the end of my trial and I want premium normally. I have an NUS card and am trying to get the price down to £4.99 instead of the usual £9.99. I tried some of t...
Hi, I tried the Premium trial of 3 months for £0.99 back in January 2015. It's coming up to the end of my trial and I want premium normally. I have an NUS card and am trying to get the...
Spotify Star
280 Views
3 replies
0 likes
I canceled my premium last month and this month I was charged again. I contacted support and they said I never canceled. I went back to find they were right. I still have everything connected like I never canceled. I did it again 2 or 3 times and im ...
I canceled my premium last month and this month I was charged again. I contacted support and they said I never canceled. I went back to find they were right. I still have everything connected like I ...
Spotify Star
340 Views
2 replies
0 likes
Hi there... I am a premium Spotify user. Well, i was until this morning. I logged in to my spotify account and all of my playlists were gone. And there was 3-4 new playlist subscriptions that i do not know anything about. And also, my account downgra...
Hi there... I am a premium Spotify user. Well, i was until this morning. I logged in to my spotify account and all of my playlists were gone. And there was 3-4 new playlist subscrip...
Spotify Star
271 Views
1 replies
1 likes
