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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello, Sent a ticket about having my account deleted. I was just wondering how long it would take? I just want to remake my account so I don't have my facebook as my log in. My case number is # 02521175 Thanks for any info given.
HI I intend to unsubscribe my premium account but I'm afraid to lose all my playlists - did someone make this experience ? thank for your answer
Submitted to cases and multiple emails to the only response I got which asked for info to prove my identity that I responded with minutes later. Cases 02523868, 02519099I can't login to my premium account and I'm not getting the password reset emails...
So my last name has an Apostrophe it shows up as: ' when I go to upgrade to premium using the student discount. When I try to get the discount it goes back to the verifaction page and tells me to try again I believe this is due to my apostrophe. I ha...
I subscribed during a three month $.99 deal...and I went through Google Play if I remember correctly so there were no terms to read about the payments after that period. I did NOT agree for the service after 3 months. I was charged 9.99 and I'm a str...
Hey guys, I am pretty sure that I have a double payment on my Paypal account since... October 2014. Unfortunately your support never answered me. I think there are two Spotify Premium Accounts which are working, but I can only use one at the moment b...
Hi, I'm subscribed to family for my kids but one is unable to log in??
Can I use a Google play card to pay for upgrade?
Hello. I had bought the offer from paypal to 3 months. Today automatically been renewed my subscription through paypal. The question is renewed for another three months or only one? Thx Alexandros
Hi, This is my problem. Years ago a got myself a Spotify account... and never used it. Much later I went back to it, discovered I forgot my pass word AND realized I'd gotten a new e-mailadress in the meantime. I decided to log in through Facebook. Th...
I recevied an email today to say that there has been an issue with my payment but I also had a recepit from paypal with the 9.99 that also came out today and sent to Spotify Finance LTD. I had always paid with my card so I am unsure on why this had c...
I was supposed to get spotify premium for 6 mos one phone has it but the other phone on the acct does not?????
Hi Mods, I'm paying 9.99 a month while attending grad school at University of Maryland at Baltimore (on the list of schools you support with your discount). When I log in from the student discount page, it takes me right to my account profile and the...
I am currently residing in Canada and I just came from the Philippines a few days ago. However, Spotify says that my country does not match the one that I indicated on my profile, even though I have returned to Canada. I have never used Spotify in th...
I used my old email to sign up for spotify, when the facebook connection thing came I used that. Since I've been using facebook to login. I have also in the mean time changed my email address because I wanted an address that contain my actual name. T...
Hello, I recently signed up for Spotify Premium and am finding it impossible to fix this particular problem. For almost a week now I've been trying to link my Spotify account to my Facebook so I can add friends etc. However, even though my Facebook i...
Went through the whole process page and it informed me of when my service will revert to the free version and that everything had been done.. but I didn't receive any confirmation email upon doing this. Now it seems that my unsubscribing didn't regis...
Hey there! So, a very weird bug has been happening which I found out about today. I made a new account in 2014 dec and I had my free trial. But today I checked that Spotify has been giving me Premium for two months, even though I have no payment meth...
I have a premium subscription and I'm a college student so I'm trying to get the student discount but I've tried to follow the steps that are listed on the site but all it does is take me to my account settings and I can't access the student discount...
1. I want to change my premium account to a family account. There is no option, so I try to cancel my account before it renews tomorrow, and then start fresh with family account. I get to the last step in cancellation, where it asks me to authorise w...