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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Regular
  • 197455 Views
  • 720 replies
  • 63 likes
  • Account
  • 197455 Views
  • 720 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101865 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101865 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 55119 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55119 Views
  • 58 replies
  • 8 likes

Solved!! My song is mapped to another artist need help creating artist profile

PlanFree/PremiumCountry: India My Question or Issue: I have one of my song 'Mystic Jounetsu' featured on Spotify. My Artist Name is Ibex However on clicking artist name I am taken to a different artist with the same name Ibex. How can I create my uni...

  • Newbie
  • Plan Free/Premium Country: India     My Question or Issue: I have one of my song 'Mystic Jounetsu' featured on Spotify. My Artist Name is Ibex However on clicking artist name I am take...
  • Maxim
  • Spotify Star
  • 523 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 523 Views
  • 1 replies
  • 0 likes

Solved!! Can't sign in to account after deleting facebook

PlanPremiumCountry Netherlands My Question or Issue Good evening,I have looked trough the FAQ but there wasn't an answer to my special case. Here I go: I have created a spotify account trough Facebook around 2012, it used my facebook login credential...

  • Visitor
  •   Plan Premium Country  Netherlands     My Question or Issue   Good evening, I have looked trough the FAQ but there wasn't an answer to my special case.   He...
  • Jose_M
  • Spotify Star
  • 815 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Premium
  • 815 Views
  • 7 replies
  • 0 likes

Superuser Contribution Shuffle

Are you going to fix shuffle or what?

  • Casual Listener
  • Are you going to fix shuffle or what?
  • Katerina
  • Spotify Legend
  • 318 Views
  • 3 replies
  • 0 likes
  • 318 Views
  • 3 replies
  • 0 likes

Someone using my account for fake plays?

I noticed someone was using my account on web player yesterday. My music kept skipping to the next song, and I kept being prompted to "keep listening on webplayer or switch to this iPhone". I went to my account settings and signed out of all devices,...

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  • Casual Listener
  • I noticed someone was using my account on web player yesterday. My music kept skipping to the next song, and I kept being prompted to "keep listening on webplayer or switch to this iPhone". I went to...
  • d-o3zelp1c_4
  • Newbie
  • 1580 Views
  • 5 replies
  • 2 likes
  • Account
    Security
  • 1580 Views
  • 5 replies
  • 2 likes

Superuser Contribution Mi hanno scalato i soldi dalla postepay 2 volte senza rinnovo

Io e mio fratello abbiamo un abbonamento standard a spotify pemium da 10 euro al mese, una volta caricata la carta di 30 euro ci sono stati 3 prelievi da parte di Spotify per un totale di 30 euro ma solo l'account di mio fratello si è rinnovato.Non h...

  • Visitor
  • Io e mio fratello abbiamo un abbonamento standard a spotify pemium da 10 euro al mese, una volta caricata la carta di 30 euro ci sono stati 3 prelievi da parte di Spotify per un totale di 30 euro ma ...
  • Jemi
  • Spotify Legend
  • 607 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where'd this punk in my Artists list come from?

When I go to my "Artists" list, there's a punk I've never heard of named "Dynoro" sucking his thumb at me (litterally). It offers to let me follow this **bleep**, so the system knows I never did and shows it to me anyway? Is Spotify playing Google an...

  • Casual Listener
  • When I go to my "Artists" list, there's a punk I've never heard of named "Dynoro" sucking his thumb at me (litterally). It offers to let me follow this **bleep**, so the system knows I never did and ...
  • Jemi
  • Spotify Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

strange samsung s4 connection while listening

Hello, A satisfied user since many years, i just noticed a "samsung s4" connecting twice while i was listening to music (win 10) laptop. It disconnected immediately I have only my phone devices in the "offline", and no samsung... None of my lists, fa...

  • Newbie
  • Hello,    A satisfied user since many years, i just noticed a "samsung s4" connecting twice while i was listening to music (win 10) laptop. It disconnected immediately   I have onl...
  • viktorskiski
  • Regular
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 253 Views
  • 1 replies
  • 0 likes

Spotify charges twice/month, every month. Help Articles do not help

Hello! I know this has been posted by others, as well, but the recommended troubleshooting is not helpful. So here it goes... I have been charged on 04/03/19 and again on 28/03/19. I thought that this might have been this way because I delayed a paym...

  • Newbie
  • Hello! I know this has been posted by others, as well, but the recommended troubleshooting is not helpful. So here it goes...   I have been charged on 04/03/19 and again on 28/03/19. I thought...
  • OneByBoo
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 203 Views
  • 1 replies
  • 0 likes

Captcha **bleep**

I'm just trying to register a new account for my daughter. When I fill in the registration form I have to complete a recaptcha. Problem is that after I've completed it and I click the green button I get the captcha all over again. Tried disabling adb...

  • Newbie
  • I'm just trying to register a new account for my daughter. When I fill in the registration form I have to complete a recaptcha. Problem is that after I've completed it and I click the green button I ...
  • OneByBoo
  • Community Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • Account
  • 325 Views
  • 1 replies
  • 0 likes

could not verify my account

Hi I share the family account with my boyfriend. We live toghether. For the second time, even Iif I confirmed my adress through the link that was send to me by email, spotify send me an email telling me I was moved to the free subscription beacause i...

  • Newbie
  • Hi I share the family account with my boyfriend. We live toghether. For the second time, even Iif I confirmed my adress through the link that was send to me by email, spotify send me an email telling...
  • OneByBoo
  • Community Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • Other
  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding Hulu to Premium

PlanFree/PremiumCountry US DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i have Premium and would like to add Hulu, but want to ensure that I don’t jeopardize restarting my account and losing existing playlists. H...

  • Newbie
  • Plan Free/Premium Country US   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   i have Premium and would like to add Hulu, but wa...
  • Guido
  • Spotify Legend
  • 340 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 340 Views
  • 3 replies
  • 0 likes

Superuser Contribution Privacy breach: Spotify passed on my details to a third party.

PlanFreeCountryAus DeviceSamsung S7 My Question or IssueHelloI recently started listening to podcasts on the app. I found one I liked and listened to two or three episodes. I subscribed to the podcast using the little heart icon at the top, all was f...

  • Regular
  • Plan Free Country Aus   Device Samsung S7   My Question or Issue Hello I recently started listening to podcasts on the app. I found one I liked and listened to two or three episod...
  • Zz37
  • Regular
  • 768 Views
  • 11 replies
  • 4 likes
  • Security
  • 768 Views
  • 11 replies
  • 4 likes

Can't delete account or switch email address

Hello, I would like to change my email address associated with this profile.When I try to enter the new email address, a message saying this email is already linked to another profile pops up. When I try deleting the profile associated with that new ...

  • Newbie
  • Hello,   I would like to change my email address associated with this profile. When I try to enter the new email address, a message saying this email is already linked to another profile pops...
  • Billy-J
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
  • 284 Views
  • 1 replies
  • 0 likes

Spotify Artist profile claim does not work via CDBaby

I constantly get this error message (see picture) when I want to claim my Spotify profile via CDBaby. I have already tried several browsers (Firefox, Chrome, Opera) and also another computer. I also tried the incognito mode of the browsers. I always ...

  • Casual Listener
  • I constantly get this error message (see picture) when I want to claim my Spotify profile via CDBaby.   I have already tried several browsers (Firefox, Chrome, Opera) and also another computer...
  • OneByBoo
  • Community Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • Account
  • 418 Views
  • 1 replies
  • 0 likes

I cant log into my account due to the location being wrong.

I live on a island that is a UK overseas territory. The account is set to the UK however i am still getting the error message that it does not match the location set.

  • Newbie
  • I live on a island that is a UK overseas territory. The account is set to the UK however i am still getting the error message that it does not match the location set.
  • OneByBoo
  • Community Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • Account
  • 327 Views
  • 1 replies
  • 0 likes

Tried to go premium

Hi there, OS: Android 9 on the 19th March I attempted to subscribe to the premium service, the app on the phone unlocked and I was able to use the various premium services. However a few days later when using spotify again the app has reverted to the...

  • Newbie
  • Hi there,   OS: Android 9   on the 19th March I attempted to subscribe to the premium service, the app on the phone unlocked and I was able to use the various premium services.   ...
  • OneByBoo
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 183 Views
  • 1 replies
  • 0 likes

Song on desktop won't download on phone

PlanPremiumCountryUSA DeviceiPhone 7Operating SystemiOS 12.1.4 My Question or IssueI have a song saved on my desktop "Bronco" by Canaan Smith. This song is greyed out on Spotify, so I moved the version from my local files into a playlist. However, th...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 7 Operating System iOS 12.1.4   My Question or Issue I have a song saved on my desktop "Bronco" by Canaan Smith.  This song is greye...
  • OneByBoo
  • Community Legend
  • 309 Views
  • 3 replies
  • 0 likes
  • Premium
  • 309 Views
  • 3 replies
  • 0 likes

Have not been able to login "email not associated with active account"

CountryUnited States My Question or IssueHello, on my original account under *snip*, I recieved this email:"HiTo protect your Spotify account, we've reset your password due to detected suspicious activity.You need to create a new password to log back...

  • Newbie
  •   Country United States   My Question or Issue Hello, on my original account under *snip*, I recieved this email: "Hi To protect your Spotify account, we've reset your password due t...
  • Brunelicia
  • Spotify Star
  • 523 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 523 Views
  • 1 replies
  • 0 likes

Solved!! Login Linking Issue with PS4

I've had my Spotify account for months listening on my phone and laptop with no issues. My boyfriend bought a PS4 so I decided to create a Playstation account on it, and apon discovering PS4 has a spotify app downloaded it and linked my spotify accou...

  • Visitor
  • I've had my Spotify account for months listening on my phone and laptop with no issues. My boyfriend bought a PS4 so I decided to create a Playstation account on it, and apon discovering PS4 has a sp...
  • Jose_M
  • Spotify Star
  • 5113 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 5113 Views
  • 3 replies
  • 0 likes

Spotify for Artist

Plan: basic (via facebook)FreeCountry = Canada Device(iPhone 8 +iMac)Operating System(iOS+ MacOS X) My Question or IssueGood morning, I have claimed my Spotify for artist page, but every time I tried to log in through my web browser, it then read "so...

  • Newbie
  • Plan: basic (via facebook) Free Country = Canada   Device (iPhone 8 +iMac) Operating System (iOS+ MacOS X)   My Question or Issue Good morning,    I have claimed my Sp...
  • Nico
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 310 Views
  • 1 replies
  • 0 likes