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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1615 Views
  • 0 replies
  • 7 likes
  • Security
  • 1615 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446017 Views
  • 970 replies
  • 108 likes
  • Account
  • 446017 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199088 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199088 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108340 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108340 Views
  • 72 replies
  • 11 likes

Can't Change My Country Settings! Help!

Hello, I recently visited the Czech Republic for a month and used Spotify there. Now I am back in the US and Spotify is asking me to change my country settings before I can use the app. I am using my facebook to login. However, when I go to my accoun...

  • Newbie
  • Hello,    I recently visited the Czech Republic for a month and used Spotify there.    Now I am back in the US and Spotify is asking me to change my country settings before I ...
  • atom1989
  • Community Legend
  • 308 Views
  • 3 replies
  • 0 likes
  • Account
  • 308 Views
  • 3 replies
  • 0 likes

Student discount

Hi all,I just finished my first year of college and heard about the student discount. I had an account set with my gmail and switched it to my university email. However, when I tried to sign up, it said I was not eligible. Am I missing any steps? I'd...

  • Newbie
  • Hi all, I just finished my first year of college and heard about the student discount. I had an account set with my gmail and switched it to my university email. However, when I tried to sign up, ...
  • atom1989
  • Community Legend
  • 118 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 118 Views
  • 1 replies
  • 0 likes

spotify monthly rate

Spotify offers an introductory rate, but nowhere in Spotify's ads or anywhere on the web do they tell you what their standard rate is. There is no way to contact them except via their form email, and when I did that they sent me a form response telli...

  • Newbie
  • Spotify offers an introductory rate, but nowhere in Spotify's ads or anywhere on the web do they tell you what their standard rate is. There is no way to contact them except via their form email, and...
  • OviiiOne
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 188 Views
  • 1 replies
  • 0 likes

premium account

I have upgraded my account to premium. However, how come that most of my download playlists are not available everytime i go offline. As far as i know premium account allows me to listen to my playlist even if i dnt have wifi. Please check and fix it...

  • Casual Listener
  • I have upgraded my account to premium. However, how come that most of my download playlists are not available everytime i go offline. As far as i know premium account allows me to listen to my playli...
  • atom1989
  • Community Legend
  • 334 Views
  • 5 replies
  • 0 likes
  • Premium
  • 334 Views
  • 5 replies
  • 0 likes

[Solved] Can't login to Spotify client

Closed my FB account. After that I can't use Spotify. Used the web browser tool to change my password (could not remember what it was) but even though I can't login to Spotify client on my Windows computer. Logging in to my Spotify account on interne...

  • Newbie
  • Closed my FB account. After that I can't use Spotify. Used the web browser tool to change my password (could not remember what it was) but even though I can't login to Spotify client on my Windo...
  • 585 Views
  • 0 replies
  • 0 likes
  • Login
    Premium
  • 585 Views
  • 0 replies
  • 0 likes

Account Hacked

Hi there I've been using Spotify for years, but i think my account got hacked recently, because i'm seeing all these songs in my activity that I don't recognize.. What should i do in this case? Can someone help me? I already changed my password and s...

  • Newbie
  • Hi there   I've been using Spotify for years, but i think my account got hacked recently, because i'm seeing all these songs in my activity that I don't recognize..   What should i do i...
  • smidny
  • Roadie
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 208 Views
  • 1 replies
  • 0 likes

Spotify $0.99 Problem

So I saw that you can now get spotify Premium for 0.99 so I clicked the link and it sent me to this page ( attatchment of picture below ) It says 0.99 for 3 months, then down below it says, Get spotify Premium for 9.99!WHAT THE HECK

  • Regular
  • So I saw that you can now get spotify Premium for 0.99 so I clicked the link and it sent me to this page ( attatchment of picture below ) It says 0.99 for 3 months, then down below it says, Get spoti...
  • smidny
  • Roadie
  • 1301 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 1301 Views
  • 5 replies
  • 0 likes

HUMAN

hi there, i haven't found anyone able to help me answer this problem. Spotify automatically cancelled my premium subscription a couple of days ago and said i could re-renew online, but when i go to re-renew, it won't let me sign up because I have alr...

  • Regular
  • hi there, i haven't found anyone able to help me answer this problem. Spotify automatically cancelled my premium subscription a couple of days ago and said i could re-renew online, but when i go to r...
  • madis0nkat3
  • Regular
  • 277 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 277 Views
  • 2 replies
  • 0 likes

Solved!! disconnect spotify

Hello i want to disconnect mu spotify from my facebook account but i can not find any way to do that. Any1 got a sulusion on this? I appriciate your help thx!

  • Casual Listener
  • Hello i want to disconnect mu spotify from my facebook account but i can not find any way to do that. Any1 got a sulusion on this? I appriciate your help thx! 
  • Jordi
  • Community Legend
  • 409 Views
  • 5 replies
  • 0 likes
  • Account
  • 409 Views
  • 5 replies
  • 0 likes

Country locked to US

So, my situation is as follows:I'm living in Germany right now, but my spotify account is set to "Country: US". Obviously, this needs to be changed so I can log in with the Desktop client (Linux). The problem is, the dropdown-menu in the account sett...

  • Casual Listener
  • So, my situation is as follows: I'm living in Germany right now, but my spotify account is set to "Country: US". Obviously, this needs to be changed so I can log in with the Desktop client (Linux). ...
  • slizzered
  • Casual Listener
  • 401 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 401 Views
  • 4 replies
  • 0 likes

Student Discount

I'm enrolled at the University Of South Dakota or this fall but can I still get the Student discount? Im technically a college student but it won't verify me? I also have tired taking a picture of my admission paper saying that I'm enrolled there but...

  • Casual Listener
  • I'm enrolled at the University Of South Dakota or this fall but can I still get the Student discount? Im technically a college student but it won't verify me? I also have tired taking a picture of my...
  • 115 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 115 Views
  • 0 replies
  • 0 likes

Charged Multiple Times On Account

Hi, I recently renewed my account to premium. I have had it before but wanted to change my account for a student discount account. After attempting multiple times with no success, I decided to go ahaed and save the account as a normal premium fo $9.9...

  • Newbie
  • Hi,   I recently renewed my account to premium. I have had it before but wanted to change my account for a student discount account. After attempting multiple times with no success, I decided ...
  • MattSuda
  • Spotify Star
  • 364 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 364 Views
  • 2 replies
  • 0 likes

Solved!! Change my location urgent

hi i need change my location on my spotify, i´m from mexico and my spotify say US, pleas help me to change this setting of my account please i have a account family and not use for this problem regreats Jair Alamilla

  • Casual Listener
  • hi    i need change my location on my spotify, i´m from mexico and my spotify say US, pleas help me to change this setting of my account please   i have a account family and not us...
  • MattSuda
  • Spotify Star
  • 295 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 295 Views
  • 4 replies
  • 0 likes

My playlist followers count is not updating

Re-post from another board.-----------------------------------------Hi,I wonder if anyone has come across this problem before. I have recently noticed that the number of followers I have for one of my playlists, is not updating itself, even though I ...

  • Visitor
  • Re-post from another board. ----------------------------------------- Hi, I wonder if anyone has come across this problem before. I have recently noticed that the number of followers I have for ...
  • user-removed
  • Not applicable
  • 872 Views
  • 3 replies
  • 0 likes
  • Account
  • 872 Views
  • 3 replies
  • 0 likes

Unable to re-apply NUS discount

My payment card has expired - now I am trying to re-enter payment details but it won't apply the NUS discount again. I do not want to deletemy account and start again as suggested in another post as I have lots in there!!

  • Newbie
  • My payment card has expired - now I am trying to re-enter payment details but it won't apply the NUS discount again.  I do not want to deletemy account and start again as suggested in another po...
  • 104 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 104 Views
  • 0 replies
  • 0 likes

Spotify Family Plan Issue

Hi, I sent an email to spotify support earlier about my issue with the Spotify Premium reguarding the family plan. I haven't gotten a response yet, and my issue is still there, it's quite annoying since I am practically unable to listen to music thro...

  • Casual Listener
  • Hi,   I sent an email to spotify support earlier about my issue with the Spotify Premium reguarding the family plan. I haven't gotten a response yet, and my issue is still there, it's quite an...
  • Yoshi910
  • Casual Listener
  • 206 Views
  • 2 replies
  • 0 likes
  • Premium
  • 206 Views
  • 2 replies
  • 0 likes

Solved!! not able to start my trial....

hi there, i am new to spotify, recommended by my friend that i registered a new account. i was trying to start my trial but it shows It appears that you've already been a premium user and this trial is only valid for new users. If you'd like you can ...

  • Casual Listener
  • hi there,   i am new to spotify, recommended by my friend that i registered a new account.   i was trying to start my trial but it shows    It appears that you've already be...
  • kbrooksc
  • Community Legend
  • 440 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 440 Views
  • 6 replies
  • 0 likes

Cannot access account through facebook

WTF Spotify, I am completely f'ing raged with your app and website. I created an account through my facebook and now I cannot access it. Now when I try to access it says the email account is already used. This is complete bullsht now I can't get back...

  • Newbie
  • WTF Spotify, I am completely f'ing raged with your app and website. I created an account through my facebook and now I cannot access it.  Now when I try to access it says the email account is al...
  • kbrooksc
  • Community Legend
  • 131 Views
  • 1 replies
  • 0 likes
  • Account
  • 131 Views
  • 1 replies
  • 0 likes

Unable to upgrade to premium

So I just created a new account using Facebook profile. I went to the spotify student link (https://www.spotify.com/us/student/) to upgrade to premium, after clicking on "Get Premium" it tells me: It appears that you are not eligible for the discount...

  • Newbie
  • So I just created a new account using Facebook profile. I went to the spotify student link (https://www.spotify.com/us/student/) to upgrade to premium, after clicking on "Get Premium" it tells m...
  • atom1989
  • Community Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • Premium
  • 226 Views
  • 1 replies
  • 0 likes

I cnt play my playlist even if i have upgraded in premium

I have upgraded in premium after my free trial. I have downloaded my favorite playlists however i cnt play them everytime i go offline. Please fix it

  • Casual Listener
  • I have upgraded in premium after my free trial. I have downloaded my favorite playlists however i cnt play them everytime i go offline. Please fix it
  • atom1989
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes