Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi There! I want to remove my spotify account because I don't need anymore. I tried to log in and search something in my account but there isn't any option to cancel my subscription.. Can anyone help me ?? Please...
I'm trying to switch my account to spotify premium with the student discount and when I try clicking get it here on the student discount page, I know it should redirect me to log in and I should be able to have a place to insert my college, but it re...
I have just created a premium account on spotify as I was logged in through Facebook. How can I change this so I can create an account only on spotify ? I don't want it to go through Facebook !? In any event the email address on my Facebook is now in...
I need to change my credit card information as I got a new one, but it is not possible to do in my account. The letters/figures in the card number box etc is gray and not possible to write over. Do you have any clue how to solve this problem. If not ...
Hi,I got a premium account for several years and since yesterday everything worked fine. Today my account says I am a free user and asks me to update to premium, although I paid successfully on January 30. How can I fix this?thanks
Hi, I live in Turkey and I want to change my country to USA. I change it from the payment options and it says my country is changed but it's still Turkish. Please help me me!
I recently contancted Spotify support because I was charged 9,99€ even though I just started the 30 day free trial. I received a response from noreply@salesforce.com and it said that I should give the date of birth registered on my account, postal/zi...
Hi!I've been trying to update my payment details, but it wont accept my new card. It says that it failed and that I should try again, what should I do about that? I have tried about 5 times but I get the same response every time.Thanks / Josefine
Hi all, If this is an existing topic, sorry about it but i can't find related topic. I want to buy family subscription with 3 months. How can i do it?
I am trying to change the credit card to which my spotify subscription is charged. The first payment was charged to my iTunes account and used up the gift card my daughter gave me for Christmas. I use those gift cards to buy coins, etc., when playing...
Hi!! I was a premium user for a long time, then I moved countries and got my credit card cancelled. I got the message saying that I should update my country because I can't even get free use now but when I go to "change country" in the edit profile s...
Dear Spotify, While I was using Spotify Free I suddenly got all those ads again to offer me Spotify Premium for a month which I found very nice from you, since I had already enjoyed the free trial a year or more before. I have therefore subscribed fo...
I recently changed my facebook password and since then I can't logg into spotify using facebook - Please can you help me sort it - I miss posting my tracks Cheers
Is it possible to find out when I first signed up for spotify? thanks in advance
Hey there, I had a Spotify Premium Account, that has expired. I don't know why. Now I want to get it again on Premium, so I clicked on the "Upgrade"-button. After that i changed my payment method to PayPal and logged in with my PayPal account. Here i...
Hi I used this while travell Turkey but I couldn't use this when i got back Korea ,it says i need change country So I tried to change on my account without payment but it didn't change anything. Help me I need Music
Hello, I have a payment problem. Actually it's not a problem. I have a premium account and spotify says, I will take 9.99TRY/monthly from my credit card. But when I check my card statement, I saw Spotfy took more than 9.99TRY and took different amoun...
Hello folks. I've had a problem for several months with my Spotify premium account. When I use Spotify or log in to my Spotify pages, it appears to be a free account. Each month my paypal account is charged 4.99€ for a premium account by Spotify. I'v...
Hi:) I just want to delete my spotify and this- spotify community account because I don't use them. I wrote to you emails few weeks ago but my account is still there (on spotify) please, remove it
Downloaded the Spotify app onto my Windows 8 and when I try to log in with facebook, it opens a page on Chrome, then closes and does nothing. It won't let me log in and it is frustrating because I'm paying for something I don't have access to right n...