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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have had a premium account under the ID aboissonneau for more than a year. It was hacked and hijacked by someone using the email pietro.spotify@gmail.com. I was working with customer support, who made several unhelpful suggestions such as reestabli...
I cancelled my spotify premium subscription before it expired but for some reason it is still working. It says that I am no longer subscribed but it is still working?
I'm a premium user and want to turn off Connect, but it doesn't seem to be possible. I have a computer at home that's always on and a computer that I use at work. Sometimes I'll be listening to music at work and suddenly it'll stop playing and say th...
Ok for some reason lately I've been toying with the idea of getting rid of premium... I've been a premium user for a long time and thought I'd give the free version a try... I just made a new account and started listening on my phone... The ads reall...
Hi, My father-in-law asked me to help him upgrade the Premium account of my mother-in-law to Family, but just a week ago the payment of the Premium subscription has been charged and payed.How can my father-in-law upgrade without needlesly paying doub...
Hi I previously paid for Spotify via Virgin Media, having taken up their offer a couple of years ago. However I'd now like to unlink the account from Virgin Media, so I'm paying Spotify directly. I've informed Virgin Media and they told me yesterday ...
Hello spotify users, I just saw that the ps4 had an update for spotify so I tried to log in. I realize I had an facebook linked account that didnt' have an user name and password. I found the user name 121********* but when i went to set password I n...
I have updated my account details, however I've gone back into my account and it's not up dated even though I was told my update was successful?Can you explain why this is and how I can rectify it to continue using spotify. Thanks Els
I accidentally pressed something on my phone and now it says I am signed up for 7-Day Free Trial. It says if I don't cancel in 7 days, I will be charged. How in HELL Do I Cancel Free Trial Premium?! There is no "Cancel" button anywhere. Not on my pho...
I am normally billed around the 25th. However i want to be billed around the first. Is it possible to change the date? Will it work if i just unsubscribe and then resubscribe may 1st?
Please delete this account. Someone signed up with my e-mail address but it was not me. If I was ever to use Spotify myself I would want to use my own username.
Are there any solution from Spotify to solve the problem?
Hi All, I want to cancel my Spotify Premium but I don't remember my password. When I go to reset password, it tells me I am connected via Facebook. When I log in via Facebook, the account screen tells me I am on a free account and have no subscriptio...
Hi,When I go to spotify.com/nus and try to use NUS Extra to get the subscription, it just redirects me to the Account page and there's no option to enter my NUS card number. Please advise Thank you
Is there a way that I could change my original premium plan to the student discount premium plan?
I never agreed to charge me I paid 99p for 3 months and then after them 3 months they charged me £9.99 without me even knowing I would like my money back
xD
Spotify,I opened a case on March 17th to delete my account but I HAVE NOT recieved any sort of response to this. I have today put in a new request. I would like to request that this be reviewed immediatly.
I have the same problem I try to get in contact with spotify support but they don´t care, what i do.Same body can help me please. Why is so **bleep**ing dificult go out and so easy to go inEdwin Mira
Hi. I paid for the 3 month trial, 3 months ago. Tonight I tried to cancel this trial to avoid my paypal being charged and I supposedly missed the cancel by a matter of minutes due to problems with actually cancelling it itself. My paypal was charged ...