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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Papusvagyok
  • Newbie
  • 354665 Views
  • 902 replies
  • 105 likes
  • Account
  • 354665 Views
  • 902 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152958 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152958 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88547 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88547 Views
  • 68 replies
  • 10 likes

moving to another country

I have recently moved in from the US to Germany. When I try to log in a message pops up saying that I am trying to log in from another country. I checked the FAQ and I am supposed to change my country in my personal details but if they don't let me s...

  • Newbie
  • I have recently moved in from the US to Germany. When I try to log in a message pops up saying that I am trying to log in from another country. I checked the FAQ and I am supposed to change my countr...
  • MattSuda
  • Spotify Star
  • 118 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 118 Views
  • 1 replies
  • 0 likes

Change Country

Hello,I must change the Country for spotify. Before now I was in Italy and UK without problems but now I can't use it in Belgium. If I go to the website it's not editable. Could you help me?I don't want to change the card for the payment. Regards,Tha...

  • Casual Listener
  • Hello, I must change the Country for spotify. Before now I was in Italy and UK without problems but now I can't use it in Belgium. If I go to the website it's not editable.   Could you help m...
  • MattSuda
  • Spotify Star
  • 192 Views
  • 3 replies
  • 0 likes
  • Account
  • 192 Views
  • 3 replies
  • 0 likes

Cannot change my country

I can't change my country.I used to live in the UK, now I live in the US and if I try to go to my account page my country says "United Kingdom" and is grayed out and there is no way to change it.I tried from mobile and from desktop.Don't know what to...

  • Casual Listener
  • I can't change my country. I used to live in the UK, now I live in the US and if I try to go to my account page my country says "United Kingdom" and is grayed out and there is no way to change it. ...
  • MattSuda
  • Spotify Star
  • 161 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 161 Views
  • 2 replies
  • 0 likes

Facebook name change and i cant log in to my "old" account

Hello, i have a problem, i used spotify with facebook and created a playlist witch many people are subscibed to. My name on facebook got changed a bit (my middle name was added in) then when i log into spotify it says the new name, not the old one, a...

  • Newbie
  • Hello, i have a problem, i used spotify with facebook and created a playlist witch many people are subscibed to. My name on facebook got changed a bit (my middle name was added in) then when i log in...
  • MattSuda
  • Spotify Star
  • 105 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 105 Views
  • 1 replies
  • 0 likes

Code invalid?

I recently acquired a spotify gift card through vodafones cherry points and whenever I try and redeem it it says it's not a valid spotify premium code, the code I entered is correct and all cases are correct I had a look at the forums and none had an...

  • Casual Listener
  • I recently acquired a spotify gift card through vodafones cherry points and whenever I try and redeem it it says it's not a valid spotify premium code, the code I entered is correct and all cases are...
  • meahtenoha
  • Spotify
  • 172 Views
  • 5 replies
  • 0 likes
  • 172 Views
  • 5 replies
  • 0 likes

premium

It won't let me login for my premium acct. I don't have Facebook acct anymore to login with

  • Newbie
  • It won't let me login for my premium acct. I don't have Facebook acct anymore to login with
  • MattSuda
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • Premium
  • 122 Views
  • 1 replies
  • 0 likes

Lost playlists and double account...

Hi there... I am a premium Spotify user. Well, i was until this morning. I logged in to my spotify account and all of my playlists were gone. And there was 3-4 new playlist subscriptions that i do not know anything about. And also, my account downgra...

  • Visitor
  • Hi there...   I am a premium Spotify user. Well, i was until this morning.   I logged in to my spotify account and all of my playlists were gone. And there was 3-4 new playlist subscrip...
  • MattSuda
  • Spotify Star
  • 163 Views
  • 1 replies
  • 1 likes
  • Account
  • 163 Views
  • 1 replies
  • 1 likes

Solved!! Spotiyf Premium Student Discount After Free Premium

Hey, I'm a german student and I would love to try the free spotify premium version for 1 month. After that month I have to pay 9.99€my question here is: after that month has passed, can I upgrade my account to the student version?

  • Newbie
  • Hey, I'm a german student and I would love to try the free spotify premium version for 1 month. After that month I have to pay 9.99€ my question here is: after that month has passed, can I upgr...
  • MattSuda
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 236 Views
  • 1 replies
  • 0 likes

Geldabzug trotz Kündigung

Guten Tag, mir wurden eben 9,99€ abgebucht, obwohl ich mein Abo damals zu Silvester direkt gekündigt habe. Ich habe es damals auch für drei andere gemacht. Dort habe ich gesehen, dass es sich umgestellt hat, also nicht mehr das Auslaufen des Abos ang...

  • Newbie
  • Guten Tag,   mir wurden eben 9,99€ abgebucht, obwohl ich mein Abo damals zu Silvester direkt gekündigt habe. Ich habe es damals auch für drei andere gemacht. Dort habe ich gesehen, dass es sic...
  • MattSuda
  • Spotify Star
  • 538 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 538 Views
  • 1 replies
  • 0 likes

Solved!! Change premium to family account

Hi I have just signed up to a 30 day free premium trial but would like to change it to a faily account and invite my family members. Am I able to do this and still keep my 30 day free trial? I have looked through my account and the website but cant f...

  • Visitor
  • Hi   I have just signed up to a 30 day free premium trial but would like to change it to a faily account and invite my family members.  Am I able to do this and still keep my 30 day ...
  • MattSuda
  • Spotify Star
  • 899 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 899 Views
  • 1 replies
  • 0 likes

Was auto billed after cancelling premium over 3 months ago

I was still billed for spotify after i was expecting it to run out yesterday. I had sotify during the new years eve promotion for 1$ for 3 months and I cancelled the subscription back then and another time about a week ago. Is it possible to get a re...

  • Newbie
  •  I was still billed for spotify after i was expecting it to run out yesterday. I had sotify during the new years eve promotion for 1$ for 3 months and I cancelled the subscription back then and ...
  • MattSuda
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • Premium
  • 113 Views
  • 1 replies
  • 0 likes

email change

im trying to change my email. when i go to my account overview it says it can be changed on facebook. i have done this, but it is still showing my old email on my spotify account overview. any ideas ?

  • Newbie
  • im trying to change my email. when i go to my account overview it says it can be changed on facebook. i have done this, but it is still showing my old email on my spotify account overview. any ideas ?
  • MattSuda
  • Spotify Star
  • 80 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 80 Views
  • 1 replies
  • 0 likes

3 months for 99p, billed two months into it?

Hey guys, so I purchased 3 months of spotify premium for 99p back in late January and I've just noticed a bill for £12.99 two months into it. Can anyone tell me what that's about and how I can get my money back? Thanks!

  • Newbie
  • Hey guys, so I purchased 3 months of spotify premium for 99p back in late January and I've just noticed a bill for £12.99 two months into it.   Can anyone tell me what that's about a...
  • MattSuda
  • Spotify Star
  • 118 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 118 Views
  • 1 replies
  • 0 likes

switching mobile operator

Hi, my Premium subscription was included in my plan with my previous mobile operator (Orange CH).I switched mobile operator and would like to go back to Paypal to pay my Premium subscription.In my profile page, it is mentioned that is not possible to...

  • Newbie
  • Hi,   my Premium subscription was included in my plan with my previous mobile operator (Orange CH). I switched mobile operator and would like to go back to Paypal to pay my Premium subscripti...
  • MattSuda
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 162 Views
  • 1 replies
  • 0 likes

Customer Serivce and Feature List

Check this out. I can sign up for Amazon Prime for $20 less per year than I'd pay with you. Plus I get video service. Plus I get "free" shipping. AND I get a customer service I can email, chat or call. If I want to pay the extra $20 per year then I c...

  • Newbie
  • Check this out.  I can sign up for Amazon Prime for $20 less per year than I'd pay with you.  Plus I get video service.  Plus I get "free" shipping.  AND I get a customer service ...
  • MattSuda
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • Other
  • 147 Views
  • 1 replies
  • 0 likes

Update as student

hi I've been trying to update my spotify premium to the student premium but it's not letting me at all. I've been trying for a week.

  • Newbie
  • hi I've been trying to update my spotify premium to the student premium but it's not letting me at all. I've been trying for a week.
  • MattSuda
  • Spotify Star
  • 86 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 86 Views
  • 1 replies
  • 0 likes

Solved!! premium help

Hello, I purchased premium about 3 months ago and i dont know when it ends is there any way that i can check how long my subscription has before it ends

  • Newbie
  • Hello, I purchased premium about 3 months ago and i dont know when it ends is there any way that i can check how long my subscription has before it ends
  • MattSuda
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • Premium
  • 112 Views
  • 1 replies
  • 0 likes

Commercial/Business

Does Spotify have a commerical/business account?If so, does the rate remain the same?

  • Newbie
  • Does Spotify have a commerical/business account? If so, does the rate remain the same?
  • Jordi
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 169 Views
  • 1 replies
  • 0 likes

Solved!! Spotify login problems Onkyo TX-NR626

Hi, I just got Spotify premium and I went to try and use it on my amplifer, but because I made my account through facebook I'm having trouble logging in. Because I don't know what my username would be,. Thanks.

  • Casual Listener
  • Hi,  I just got Spotify premium and I went to try and use it on my amplifer, but because I made my account through facebook I'm having trouble logging in. Because I don't know what my username...
  • vijaip
  • Casual Listener
  • 2333 Views
  • 3 replies
  • 0 likes
  • Premium
  • 2333 Views
  • 3 replies
  • 0 likes

Solved!! Spotify 12 Month Prepaid Subscription voucher doesn't work

Hi,I was given a "Spotify Premium - Spotify 12 Month Prepaid Subscription" from the Qantas Store in Australia and the voucher doesn't seem to work. Clicking on the link redirects to the home page and typing in the code manually says that it's invalid...

  • Casual Listener
  • Hi, I was given a "Spotify Premium - Spotify 12 Month Prepaid Subscription" from the Qantas Store in Australia and the voucher doesn't seem to work. Clicking on the link redirects to the home page a...
  • j_ly5
  • Casual Listener
  • 830 Views
  • 7 replies
  • 0 likes
  • 830 Views
  • 7 replies
  • 0 likes