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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Pavlis
  • Newbie
  • 281570 Views
  • 826 replies
  • 84 likes
  • Account
  • 281570 Views
  • 826 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133921 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133921 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75969 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75969 Views
  • 63 replies
  • 8 likes

Delete account

Hi:) I just want to delete my spotify and this- spotify community account because I don't use them. I wrote to you emails few weeks ago but my account is still there (on spotify) please, remove it

  • Newbie
  • Hi:) I just want to delete my spotify and this- spotify community account because I don't use them. I wrote to you emails few weeks ago but my account is still there (on spotify) please, remove it 🙂
  • Jordi
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Solved!! Facebook login

Downloaded the Spotify app onto my Windows 8 and when I try to log in with facebook, it opens a page on Chrome, then closes and does nothing. It won't let me log in and it is frustrating because I'm paying for something I don't have access to right n...

  • Casual Listener
  • Downloaded the Spotify app onto my Windows 8 and when I try to log in with facebook, it opens a page on Chrome, then closes and does nothing. It won't let me log in and it is frustrating because I'm ...
  • danielledenise
  • Casual Listener
  • 201 Views
  • 2 replies
  • 0 likes
  • Login
  • 201 Views
  • 2 replies
  • 0 likes

Can't Login! Completely lost my whole account for no reason!

Okay Spotify, that's my last try with you guys.... 9 days ago I contacted you guys via the ~support contact form~ and reported my issue. I had NO answer.So 3 days ago, I did it again. Reported once again my issue and as much as you guys say that will...

  • Casual Listener
  • Okay Spotify, that's my last try with you guys....   9 days ago I contacted you guys via the ~support contact form~ and reported my issue. I had NO answer. So 3 days ago, I did it again. Re...
  • James
  • Spotify
  • 300 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
  • 300 Views
  • 4 replies
  • 0 likes

Cannot Link Account to Facebook

Hi all, When I originally signed up for spotify about a year and a half ago, I signed up without linking to a Facebook account. Just recently, I decided that I wanted to link my account to my Facebook account so I can connect with my friends and shar...

  • Casual Listener
  • Hi all,   When I originally signed up for spotify about a year and a half ago, I signed up without linking to a Facebook account. Just recently, I decided that I wanted to link my account to...
  • Evanw555
  • Casual Listener
  • 199 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 199 Views
  • 3 replies
  • 0 likes

I paid for spotify premium but it still shows that my account is a free user. How to fix it?

I paid for spotify premium but it claims I'm still a free user. It has already charged me yet I don't get the benefits of a premium user. Please help??

  • Newbie
  • I paid for spotify premium but it claims I'm still a free user. It has already charged me yet I don't get the benefits of a premium user. Please help??
  • MattSuda
  • Spotify Star
  • 393 Views
  • 2 replies
  • 0 likes
  • 393 Views
  • 2 replies
  • 0 likes

Profile pic

Hi, I decided to go premium and I'd like to add a profile pic but I can't find out how. I read somewhere that you need Facebook, but that doesn't make sense. Why should I need an account on some free social network to get features in an application t...

  • Casual Listener
  • Hi,   I decided to go premium and I'd like to add a profile pic but I can't find out how. I read somewhere that you need Facebook, but that doesn't make sense. Why should I need an account o...
  • Hostile1
  • Newbie
  • 594 Views
  • 5 replies
  • 4 likes
  • 594 Views
  • 5 replies
  • 4 likes

My account is still floating out there but i can't log into it.

My premium account recently stopped allowing me to log into it. i deactivated my facebook for a few minutes by accident and when i reactivated it, my spotify stopped allowing me access. However, i can still see my account online as a follower of some...

  • Newbie
  • My premium account recently stopped allowing me to log into it. i deactivated my facebook for a few minutes by accident and when i reactivated it, my spotify stopped allowing me access. However, i ca...
  • MattSuda
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Alben nicht verfügbar

Ich habe mir ein Spotify premium account zugelegt. Mein Account ist aber ein US-Account. Ich habe bemerkt das es die neuen Deutschen Alben wie CCN3 oder Almaz nicht gibt obwohl meine Freunde mit einem Deutschen Spotify Accounts es anhören können. Wor...

  • Newbie
  • Ich habe mir ein Spotify premium account zugelegt.  Mein Account ist aber ein US-Account. Ich habe bemerkt das es die neuen Deutschen Alben wie CCN3 oder Almaz nicht gibt obwohl meine F...
  • MattSuda
  • Spotify Star
  • 485 Views
  • 4 replies
  • 1 likes
  • 485 Views
  • 4 replies
  • 1 likes

can't open a playlist

I have one playlist which I can;t open. It was fine before, but now it is always redirecting to the browser page. How can I get my songs back? I use the Iphone and Ipad app

  • Newbie
  • I have one playlist which I can;t open. It was fine before, but now it is always redirecting to the browser page. How can I get my songs back? I use the Iphone and Ipad app
  • MattSuda
  • Spotify Star
  • 1358 Views
  • 1 replies
  • 0 likes
  • Other
  • 1358 Views
  • 1 replies
  • 0 likes

PLEASE HELP!!!

I paid spotify premium with my debit card, when I was paying spotify premium a message like this appear:payment has not been made but do not worry is not made any charge to your card. and today I saw my statement of account and I have 3 charges from ...

  • Newbie
  • I paid spotify premium with my debit card, when I was paying spotify premium a message like this appear:payment has not been made but do not worry is not made any charge to your card. and today I saw...
  • MattSuda
  • Spotify Star
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

Hacked account

Hi Guys! Please help me, my account seems to be hacked and i'd really like it back!02484151 is the case number, maximilianvdit is my username. my email ends with vd-it.nl and there's a gmail.com address residing in my account now...?I've tried to res...

  • Newbie
  • Hi Guys!   Please help me, my account seems to be hacked and i'd really like it back! 02484151 is the case number, maximilianvdit is my username. my email ends with vd-it.nl and there's...
  • MattSuda
  • Spotify Star
  • 154 Views
  • 2 replies
  • 0 likes
  • 154 Views
  • 2 replies
  • 0 likes

Email is already in use, but I never opened an account!!

I installed spotify to create an account, I was told my email address was already in use. However, I never created a spotify account. I went through the password reset process. But now, I need to change the username that was created under my email, a...

  • Visitor
  • I installed spotify to create an account, I was told my email address was already in use. However, I never created a spotify account. I went through the password reset process. But now, I need to cha...
  • MattSuda
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Didn't get the option to start a student account after creating Premium account.

Hello, I wasnt aware that there was a student rate when I signed up for my Premium account. I have followed the steps to change my premium account into a student account, but it will not let me change it. Is there any way to change my status without ...

  • Newbie
  • Hello,  I wasnt aware that there was a student rate when I signed up for my Premium account.  I have followed the steps to change my premium account into a student account, but it will ...
  • MattSuda
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 113 Views
  • 1 replies
  • 0 likes

Solved!! Buggy playlist organization

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-...

  • Casual Listener
  • I have a lot of playlists and artists which are all organized alphabetically, and when adding or moving playlist folders via drag-and-drop method, Spotify puts the folders in unexpected places, espec...
  • audly
  • Casual Listener
  • 529 Views
  • 5 replies
  • 1 likes
  • 529 Views
  • 5 replies
  • 1 likes

Subscription didn't cancel

I tried to cancel my subscription to premium and it said it was successful. I even filled out the reason why i was 'leaving" and now I find a 10.99 charge on my card. first of all I'm a student and I signed up as a student and now I'm not getting stu...

  • Newbie
  • I tried to cancel my subscription to premium and it said it was successful. I even filled out the reason why i was 'leaving" and now I find a 10.99 charge on my card. first of all I'm a student and I...
  • MattSuda
  • Spotify Star
  • 759 Views
  • 3 replies
  • 0 likes
  • 759 Views
  • 3 replies
  • 0 likes

Wrong picture and name in profile after playing Spotify on his computer

After checking all the previous posts about this subject I unfortunately have not been able to remove and change the picture and name of my friend of my profile. We disconnected from his computer after using Spotify but since then it shows his name a...

  • Casual Listener
  • After checking all the previous posts about this subject I unfortunately have not been able to remove and change the picture and name of my friend of my profile. We disconnected from his computer aft...
  • mpatist
  • Casual Listener
  • 160 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 160 Views
  • 2 replies
  • 0 likes

PLEASE HELP

: I keep trying to log on with Facebook, but it says "youve already created an account with this email adress." I had over 4000 songs on my spotofy account, I DESPERATLY WANT THEM BACK. i know it suck woth facebook, you can search my name, and find m...

  • Newbie
  • : I keep trying to log on with Facebook, but it says "youve already created an account with this email adress." I had over 4000 songs on my spotofy account, I DESPERATLY WANT THEM BACK. i know it suc...
  • MattSuda
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Can't upgrade to family plan.

I was planning on upgrading to a family plan since everyone in my household was interested in trying Spotify out. However when I try to upgrade with my existing premium account I just get a "something went wrong" message. Is it just not possible to u...

  • Casual Listener
  • I was planning on upgrading to a family plan since everyone in my household was interested in trying Spotify out. However when I try to upgrade with my existing premium account I just get a "somethin...
  • MattSuda
  • Spotify Star
  • 311 Views
  • 3 replies
  • 0 likes
  • 311 Views
  • 3 replies
  • 0 likes

Account Cancelled - Still Being Charged

Hello. I cancelled my account months ago but, I was billed this month for a Premium Subscription. I still have the cancellation confirmation email. How can I resolve this? Thanks, James

  • Newbie
  • Hello. I cancelled my account months ago but, I was billed this month for a Premium Subscription. I still have the cancellation confirmation email. How can I resolve this?   Thanks, James
  • MattSuda
  • Spotify Star
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Solved!! My 12 Month Premium card showing as a Visa card in my Account ? Been Scammed ?

Hi all, I purchased a spotify 12 month premium card online from a seller. They have setup the account for me and passed me the user name and password of it etc. Thats all fine, however when I go into the payments section of my account it says the 'su...

  • Newbie
  • Hi all,   I purchased a spotify 12 month premium card online from a seller.   They have setup the account for me and passed me the user name and password of it etc.  Thats all ...
  • MattSuda
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes