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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Fabio1970
  • Casual Listener
  • 260634 Views
  • 506 replies
  • 33 likes
  • Account
    Free
  • 260634 Views
  • 506 replies
  • 33 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12991 Views
  • 6 replies
  • 11 likes
  • Security
  • 12991 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528718 Views
  • 989 replies
  • 113 likes
  • Account
  • 528718 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127996 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127996 Views
  • 74 replies
  • 12 likes

help! So I can't remember my email or password.

Hello. I wanted to cancel my spotify premium for the free version as I don't have as much time for music anymore so I don't want to pay for it. My problem is that I can't remember my password or email, but I do remember my username. Is there anyway t...

  • Newbie
  • Hello. I wanted to cancel my spotify premium for the free version as I don't have as much time for music anymore so I don't want to pay for it. My problem is that I can't remember my password or emai...
  • LordRollin
  • Community Legend
  • 529 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 529 Views
  • 1 replies
  • 0 likes

Don't remember password neither mail

What can a person do if he don't remember his password and neither his mail? He have premium account but he is disconnected from it. He only remembers his username.How can change the password without mail? Thank you!

  • Newbie
  • What can a person do if he don't remember his password and neither his mail? He have premium account but he is disconnected from it. He only remembers his username. How can change the password ...
  • LordRollin
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 263 Views
  • 1 replies
  • 0 likes

Solved!! Deleted songs from playlist by accident - can I see which songs it was that I deleted somewhere?

Help - I deleted some songs from a playlist by accident today... I don't remember exactly which songs... Can I find out which they were, so that I can add them to the playlist again?? Thanks in advance if anyone can PLEASE help me! Best regards, M

  • Regular
  • Help - I deleted some songs from a playlist by accident today... I don't remember exactly which songs... Can I find out which they were, so that I can add them to the playlist again?? Thanks in ...
  • Mia21
  • Regular
  • 375 Views
  • 2 replies
  • 0 likes
  • Premium
  • 375 Views
  • 2 replies
  • 0 likes

I cancelled but I was still charged

I'm still having this issue. I don't have an extra account, and I don't believe I ever used facebook to log in either. I would really just like my account and subscription cancelled. I've already sent my "details" via email and I have tried to have m...

  • Visitor
  • I'm still having this issue. I don't have an extra account, and I don't believe I ever used facebook to log in either. I would really just like my account and subscription cancelled. I've already sen...
  • angry_gordon
  • Casual Listener
  • 246 Views
  • 2 replies
  • 0 likes
  • Account
  • 246 Views
  • 2 replies
  • 0 likes

Stolen Money

I have been charged a subscription fee for a service I don't even use. I cancelled spotify ages ago and I see I was charged a fee today. I went into the account and it says I am on the free account, not premium.I want my money back, how do I get it b...

  • Casual Listener
  • I have been charged a subscription fee for a service I don't even use. I cancelled spotify ages ago and I see I was charged a fee today. I went into the account and it says I am on the free account, ...
  • angry_gordon
  • Casual Listener
  • 272 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 272 Views
  • 1 replies
  • 0 likes

Spotify changed my username to numbers

I created my spotify account a few years ago and made my own username (not numbers) and password. I've recently had trouble logging on with my old username and password. I was able to login, but it came up with an error message about internet setting...

  • Casual Listener
  • I created my spotify account a few years ago and made my own username (not numbers) and password. I've recently had trouble logging on with my old username and password. I was able to login, but...
  • crnnthorn10
  • Casual Listener
  • 1201 Views
  • 3 replies
  • 0 likes
  • Login
  • 1201 Views
  • 3 replies
  • 0 likes

Student Discount Cancelled

I recently just reached the one year mark for having Spotify Premium. I had been paying $5 a month with the student discount. Howver after one year it just went back to $10 month. I am still a student and it will not allow me to use the student disco...

  • Newbie
  •  I recently just reached the one year mark for having Spotify Premium. I had been paying $5 a month with the student discount. Howver after one year it just went back to $10 month. I am still a ...
  • LordRollin
  • Community Legend
  • 956 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
    Unlimited
  • 956 Views
  • 1 replies
  • 0 likes

reset account link

Hi,I just linked my Spotify account with spotlst, a tool that creates playlists based on related content.I didn't see a way through Spotify to see what other apps my Spotify account is linked with. Does this exist?I also noticed that Spotify Sign Out...

  • Casual Listener
  • Hi, I just linked my Spotify account with spotlst, a tool that creates playlists based on related content. I didn't see a way through Spotify to see what other apps my Spotify account is linked wit...
  • 209 Views
  • 0 replies
  • 0 likes
  • Account
  • 209 Views
  • 0 replies
  • 0 likes

Upgraded wrong account to premium

I seem to have two accounts: a spotify only and a facebook one, and have accidentally upgraded the wrong one to premium (spotify only). My facebook account has all my music and playlists on. Is there any way this subscription can be transferred to my...

  • Newbie
  • I seem to have two accounts: a spotify only and a facebook one, and have accidentally upgraded the wrong one to premium (spotify only).   My facebook account has all my music and playlists on....
  • LordRollin
  • Community Legend
  • 1143 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 1143 Views
  • 1 replies
  • 0 likes

Hoping Someone can help a newbie

I was trying to sign up for the $0.99 3 month trial this morning. When I git through the sign up and put my credit card in , it charged me 9.99 and i am now signed up for the premium service. i only wanted to try it for the 0.99. How can I get my mon...

  • Casual Listener
  • I was trying to sign up for the $0.99 3 month trial this morning.  When I git through the sign up and put my credit card in , it charged me 9.99 and i am now signed up for the premium service.&n...
  • LordRollin
  • Community Legend
  • 218 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 218 Views
  • 2 replies
  • 0 likes

Student Accoount

Hello, I am a student at a Unviversity and was not aware there was a student discount when I signed up for Spotify Premium. How can I apply this discount to my account going forward? Thanks

  • Newbie
  • Hello,   I am a student at a Unviversity and was not aware there was a student discount when I signed up for Spotify Premium. How can I apply this discount to my account going forward?  ...
  • LordRollin
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 188 Views
  • 1 replies
  • 0 likes

Charged twice for same account

I have a student account and pay £5 a month for this. For the past two months I have also been charged £9.99 for the same account but a few days before the £5 comes out. I want this other £9.99 to stop coming out and the previous two payments to be r...

  • Casual Listener
  • I have a student account and pay £5 a month for this. For the past two months I have also been charged £9.99 for the same account but a few days before the £5 comes out. I want this other £9.99 to st...
  • Amarro
  • Community Legend
  • 322 Views
  • 3 replies
  • 0 likes
  • Account
  • 322 Views
  • 3 replies
  • 0 likes

I can not change the country in my account Spotify.

Hello, I want to change the country in my Spotify account to Argentina, but I can not.I tried going to https://www.spotify.com/ar/select-your-country/ but the country remains unchanged. He stays in the US and will not let me change it.Account overvie...

  • Visitor
  • Hello, I want to change the country in my Spotify account to Argentina, but I can not. I tried going to https://www.spotify.com/ar/select-your-country/ but the country remains unchanged. He stays in...
  • user-removed
  • Not applicable
  • 409 Views
  • 2 replies
  • 0 likes
  • Account
  • 409 Views
  • 2 replies
  • 0 likes

USİNG SPOTİFY WİTHOUT FACEBOOK

İ created my spotify profile using facebook nearly 2 years ago, i decide to shut down my facebook now and i am certain with that judgement. But when i deactivate my facebook my spotify also non-usable. every day i open my facebook first use spotify a...

  • Newbie
  • İ created my spotify profile using facebook nearly 2 years ago, i decide to shut down my facebook now and i am certain with that judgement. But when i deactivate my facebook my spotify also non-usabl...
  • LordRollin
  • Community Legend
  • 421 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 421 Views
  • 1 replies
  • 0 likes

My premium account turned into a Free account?

My premium account turned into a Free account and all my playists are gone. Yes i have read the F.A.Q and no i cant remember if i even have a username cause i'm just loging in with my facebook account. I can still search on my name and there are all ...

  • Visitor
  • My premium account turned into a Free account and all my playists are gone.    Yes i have read the F.A.Q   and no i cant remember if i even have a username cause i'm just...
  • TheMega
  • Newbie
  • 1410 Views
  • 14 replies
  • 0 likes
  • 1410 Views
  • 14 replies
  • 0 likes

Solved!! Canceling Premium early?

I have about 2 months left on my Premium 3 for 1 deal then it will automatically renew. If I were to cancel now could I still use the remaining 2 months or would my premium account go back to the free version of spotify right away?

  • Music Fan
  • I have about 2 months left on my Premium 3 for 1 deal then it will automatically renew. If I were to cancel now could I still use the remaining 2 months or would my premium account go back to t...
  • ariadna7
  • Newbie
  • 8153 Views
  • 4 replies
  • 4 likes
  • Account
    Premium
    Subscription
  • 8153 Views
  • 4 replies
  • 4 likes

WRONG LOCATION

Hi, I'm having trouble with the location settings for my profile. I'm not sure what happened but I use my Facebook to log in to my spotify account and was in Canada for about 4 months. However with their new update, they have logged my country in spo...

  • Casual Listener
  • Hi,   I'm having trouble with the location settings for my profile. I'm not sure what happened but I use my Facebook to log in to my spotify account and was in Canada for about 4 months. Howev...
  • kubbles
  • Casual Listener
  • 353 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 353 Views
  • 2 replies
  • 0 likes

Student account??

Dear Sir, Have just obtained a family account for myself and my daughter, but realised i should also qualify for discount of 50% because i am a registered University student? Could somebody please contact me via my registered Spotify email address to...

  • Newbie
  • Dear Sir,   Have just obtained a family account for myself and my daughter, but realised i should also qualify for discount of 50% because i am a registered University student?   Could ...
  • 135 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 135 Views
  • 0 replies
  • 0 likes

Accessing student discount

I want to get 50% off premium using my unidays account. However when I try, it says: "Your student credentials are already associated with another Spotify account". I have not used my student credentials to get spotify and have never even had premium...

  • Visitor
  • I want to get 50% off premium using my unidays account. However when I try, it says: "Your student credentials are already associated with another Spotify account". I have not used my student credent...
  • 416 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 416 Views
  • 0 replies
  • 0 likes

E-Card Gift Not Send

Hi everyone, I'm living one problem. I'm bought a E-Card for friend, I Choose Reservation date is today but E-Card did not send friend mail. What do I need to send? Waitign for helps. Thanks.

  • Casual Listener
  • Hi everyone, I'm living one problem.   I'm bought a E-Card for friend, I Choose Reservation date is today but E-Card did not send friend mail.   What do I need to send?   Waitign...
  • rootturk
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 255 Views
  • 2 replies
  • 0 likes