Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi:) I just want to delete my spotify and this- spotify community account because I don't use them. I wrote to you emails few weeks ago but my account is still there (on spotify) please, remove it
Downloaded the Spotify app onto my Windows 8 and when I try to log in with facebook, it opens a page on Chrome, then closes and does nothing. It won't let me log in and it is frustrating because I'm paying for something I don't have access to right n...
Okay Spotify, that's my last try with you guys.... 9 days ago I contacted you guys via the ~support contact form~ and reported my issue. I had NO answer.So 3 days ago, I did it again. Reported once again my issue and as much as you guys say that will...
Hi all, When I originally signed up for spotify about a year and a half ago, I signed up without linking to a Facebook account. Just recently, I decided that I wanted to link my account to my Facebook account so I can connect with my friends and shar...
I paid for spotify premium but it claims I'm still a free user. It has already charged me yet I don't get the benefits of a premium user. Please help??
Hi, I decided to go premium and I'd like to add a profile pic but I can't find out how. I read somewhere that you need Facebook, but that doesn't make sense. Why should I need an account on some free social network to get features in an application t...
My premium account recently stopped allowing me to log into it. i deactivated my facebook for a few minutes by accident and when i reactivated it, my spotify stopped allowing me access. However, i can still see my account online as a follower of some...
Ich habe mir ein Spotify premium account zugelegt. Mein Account ist aber ein US-Account. Ich habe bemerkt das es die neuen Deutschen Alben wie CCN3 oder Almaz nicht gibt obwohl meine Freunde mit einem Deutschen Spotify Accounts es anhören können. Wor...
I have one playlist which I can;t open. It was fine before, but now it is always redirecting to the browser page. How can I get my songs back? I use the Iphone and Ipad app
I paid spotify premium with my debit card, when I was paying spotify premium a message like this appear:payment has not been made but do not worry is not made any charge to your card. and today I saw my statement of account and I have 3 charges from ...
Hi Guys! Please help me, my account seems to be hacked and i'd really like it back!02484151 is the case number, maximilianvdit is my username. my email ends with vd-it.nl and there's a gmail.com address residing in my account now...?I've tried to res...
I installed spotify to create an account, I was told my email address was already in use. However, I never created a spotify account. I went through the password reset process. But now, I need to change the username that was created under my email, a...
Hello, I wasnt aware that there was a student rate when I signed up for my Premium account. I have followed the steps to change my premium account into a student account, but it will not let me change it. Is there any way to change my status without ...
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I tried to cancel my subscription to premium and it said it was successful. I even filled out the reason why i was 'leaving" and now I find a 10.99 charge on my card. first of all I'm a student and I signed up as a student and now I'm not getting stu...
After checking all the previous posts about this subject I unfortunately have not been able to remove and change the picture and name of my friend of my profile. We disconnected from his computer after using Spotify but since then it shows his name a...
: I keep trying to log on with Facebook, but it says "youve already created an account with this email adress." I had over 4000 songs on my spotofy account, I DESPERATLY WANT THEM BACK. i know it suck woth facebook, you can search my name, and find m...
I was planning on upgrading to a family plan since everyone in my household was interested in trying Spotify out. However when I try to upgrade with my existing premium account I just get a "something went wrong" message. Is it just not possible to u...
Hello. I cancelled my account months ago but, I was billed this month for a Premium Subscription. I still have the cancellation confirmation email. How can I resolve this? Thanks, James
Hi all, I purchased a spotify 12 month premium card online from a seller. They have setup the account for me and passed me the user name and password of it etc. Thats all fine, however when I go into the payments section of my account it says the 'su...