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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89510 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
761570 Views
18 replies
29 likes
I am about to complete my 6-month Premium trial from Sprint, and I do not want to continue with a paid subscription. How can I verify that my account will not be charged? I can't find an option to change my subscription on any of the subscription pag...
I am about to complete my 6-month Premium trial from Sprint, and I do not want to continue with a paid subscription. How can I verify that my account will not be charged? I can't find an option to ch...
Spotify Star
1218 Views
1 replies
0 likes
Me suscribi hoy 3 veces ya me cobraron y no puedo usar mi cuenta premium!!!!!
Me suscribi hoy 3 veces ya me cobraron y no puedo usar mi cuenta premium!!!!!
Spotify Star
210 Views
1 replies
0 likes
Today I was attempting to sign up for a student premium subscription it was met with an error when choosing my school. It let me get past the payment option but wouldn't accept my school. In doing so I was charged 4 times for the subscription that st...
Today I was attempting to sign up for a student premium subscription it was met with an error when choosing my school. It let me get past the payment option but wouldn't accept my school. In doing so...
Spotify Star
263 Views
1 replies
0 likes
Hello! I´ve already have 4 followers of my Starred playlist but now It doesn´t appears public to new friends and it doesn´t gives me the possibility of sharing it by message... Can you help me? I´m using the primium version. Thanks!!
Hello! I´ve already have 4 followers of my Starred playlist but now It doesn´t appears public to new friends and it doesn´t gives me the possibility of sharing it by message... Can you ...
Spotify Star
339 Views
3 replies
1 likes
I accidentally clicked the free trial of spotify premium for 7 days and I really don't want it. Is there any way I can get my account back to normal and if possible save the free trial for later? This is really important for me. Thanks!
I accidentally clicked the free trial of spotify premium for 7 days and I really don't want it. Is there any way I can get my account back to normal and if possible save the free trial for later? Thi...
Spotify Star
379 Views
2 replies
0 likes
Hey guys! I tried two times quitting the Premium Subscription and it said that it was successfull. Now i got a notification from my paypal app, that spotifiy debited 9,99€ from my paypalaccount. I do not want to use the premium account any longer. An...
Hey guys! I tried two times quitting the Premium Subscription and it said that it was successfull. Now i got a notification from my paypal app, that spotifiy debited 9,99€ from my paypalaccount. I do...
Spotify Star
465 Views
2 replies
0 likes
I was using the Spotify app on my iPhone and it kept offering me free 30 days of Premium if I would upgrade to premium. So I decided to accpet that offer and tapped it, and I did then upgrade, yet I have not received the free 30 days. Would you pleas...
I was using the Spotify app on my iPhone and it kept offering me free 30 days of Premium if I would upgrade to premium. So I decided to accpet that offer and tapped it, and I did then upgrade, yet I ...
Spotify Star
333 Views
2 replies
0 likes
Hi,I emailed spotfy MULTIPLE times last month trying to delete my account, heard nothing back at all and am still being charged despite the fact that i do not use it!! HOW do I get rid of it, and get my money back! I cannot afford this! The fact that...
Hi, I emailed spotfy MULTIPLE times last month trying to delete my account, heard nothing back at all and am still being charged despite the fact that i do not use it!! HOW do I get rid of it, and g...
Spotify Star
432 Views
2 replies
0 likes
Hi, I recently tried to sign up for student premium but for whatever reason didn't work. It charged my bank account but I still remain free. What do I do? I've tried contacting spotify but they keep directing me here.
Hi, I recently tried to sign up for student premium but for whatever reason didn't work. It charged my bank account but I still remain free. What do I do? I've tried contacting spotify but they keep ...
Spotify Star
456 Views
4 replies
0 likes
My wife has a premium membership and we saw the option to add a user for only $5 instead of $10 so we added me and our payment is now $15 instead of $10 but my account is still showing as the free account. I have uninstalled and reinstalled the app a...
My wife has a premium membership and we saw the option to add a user for only $5 instead of $10 so we added me and our payment is now $15 instead of $10 but my account is still showing as the free ac...
Spotify Star
2484 Views
8 replies
0 likes
What is the story with spotify and not allowing me to cancel my subscription?I signed up to spotify premium in December,and have been trying to cancel my subscription for the last week,but every time I go through the online method and it asks me for ...
What is the story with spotify and not allowing me to cancel my subscription?I signed up to spotify premium in December,and have been trying to cancel my subscription for the last week,but every time...
Spotify Star
1558 Views
2 replies
0 likes
I accidentally clicked the "Add Music from Spotify" button in the music section of my timeline. I don't like the feature and want to reverse it. I do not want to show my "Recent Top Music" or "Playlists", and on my timeline I prefer showing my music ...
I accidentally clicked the "Add Music from Spotify" button in the music section of my timeline. I don't like the feature and want to reverse it. I do not want to show my "Recent Top Music" or "Playli...
Newbie
3147 Views
9 replies
1 likes
Hola a todos.Ayer hice la renovación de mi cuenta por la promoción de 3 Meses por $30 pero al momento de ver el correo de confirmación dice que mi cuenta se expira en 1 mes y me cobraron los $99 de siempre, pueden cambiar mi renovación o no?
Hola a todos. Ayer hice la renovación de mi cuenta por la promoción de 3 Meses por $30 pero al momento de ver el correo de confirmación dice que mi cuenta se expira en 1 mes y me cobraron los $99 de...
Spotify Star
291 Views
1 replies
0 likes
HELLO i WANT TO UNSCRIBE SPOTIFY FREE , iam during my free month before Spotify premium, within the 30 days , but on my account, I can't find any cancellation option. I gave you my credit card details to get Spotify free, but there is not information...
HELLO i WANT TO UNSCRIBE SPOTIFY FREE , iam during my free month before Spotify premium, within the 30 days , but on my account, I can't find any cancellation option. I gave you my credi...
Spotify Star
859 Views
3 replies
0 likes
So I have tried to get the student discount for premium, I get to the last stage where you put the password in and afterwards it tells me the it's unavalible.I decided to subscribe at the normal cost and try and apply the discount afterwards, but no....
So I have tried to get the student discount for premium, I get to the last stage where you put the password in and afterwards it tells me the it's unavalible. I decided to subscribe at the normal co...
Spotify Star
1265 Views
5 replies
2 likes
Hey folks, I need to change my password, but my old email account is no longer active. I can login through facebook, but my virgin tivo needs a password, which i cant remember, and cant change without a new email. Unfortunatley i need a password to c...
Hey folks, I need to change my password, but my old email account is no longer active. I can login through facebook, but my virgin tivo needs a password, which i cant remember, and cant change withou...
Spotify Star
302 Views
1 replies
0 likes
I lived in France in 2010 and created my account in France. Now I moved back to the Netherlands and ever since I'm not able to log in anymore. I tried many things... I am now invited for a family account, but not able to use it... Can anyone please h...
I lived in France in 2010 and created my account in France. Now I moved back to the Netherlands and ever since I'm not able to log in anymore. I tried many things... I am now invited for a famil...
Spotify Star
215 Views
1 replies
0 likes
Hello, I am trying to update my subscription from Spotify Unlimited to Premium using the NUS discount page but I am getting a error message: Student discount Change not available. To get the student discount you must cancel your partner subscription ...
Hello, I am trying to update my subscription from Spotify Unlimited to Premium using the NUS discount page but I am getting a error message: Student discount Change not available...
Spotify Star
3497 Views
9 replies
0 likes
Help!!!! All my music from 2015 disappeared... I don't know what happened... Please help! Thanks
Help!!!! All my music from 2015 disappeared... I don't know what happened... Please help! Thanks
Spotify Star
441 Views
4 replies
0 likes
Myself, and a few others in this community, were charged the standard $9.99 Premium price today, even though we have Student Premium accounts. I've been a Student Spotify Premium user since February and today I was checking my bank statement and, as ...
Myself, and a few others in this community, were charged the standard $9.99 Premium price today, even though we have Student Premium accounts. I've been a Student Spotify Premium ...
Spotify Star
332 Views
2 replies
0 likes
