Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4083 Views
0 replies
9 likes
Security

4083 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
462334 Views
974 replies
110 likes
Account

462334 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1204582 Views
119 replies
117 likes
Account

1204582 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112559 Views
72 replies
12 likes
Account
Login
Premium

112559 Views
72 replies
12 likes

Solved!! disconnect spotify

Hello i want to disconnect mu spotify from my facebook account but i can not find any way to do that. Any1 got a sulusion on this? I appriciate your help thx!

PontusKarlsson
Casual Listener
Hello i want to disconnect mu spotify from my facebook account but i can not find any way to do that. Any1 got a sulusion on this? I appriciate your help thx!
2015-05-03 12:19:09 AM
2015-05-07 12:04:38 AM
Jordi
Community Legend
419 Views
5 replies
0 likes
Account

419 Views
5 replies
0 likes

Country locked to US

So, my situation is as follows:I'm living in Germany right now, but my spotify account is set to "Country: US". Obviously, this needs to be changed so I can log in with the Desktop client (Linux). The problem is, the dropdown-menu in the account sett...

slizzered
Casual Listener
So, my situation is as follows: I'm living in Germany right now, but my spotify account is set to "Country: US". Obviously, this needs to be changed so I can log in with the Desktop client (Linux). ...
2015-05-07 2:28:01 PM
2015-05-07 12:02:54 AM
slizzered
Casual Listener
406 Views
4 replies
0 likes
Account
Login

406 Views
4 replies
0 likes

Student Discount

I'm enrolled at the University Of South Dakota or this fall but can I still get the Student discount? Im technically a college student but it won't verify me? I also have tired taking a picture of my admission paper saying that I'm enrolled there but...

rjballer
Casual Listener
I'm enrolled at the University Of South Dakota or this fall but can I still get the Student discount? Im technically a college student but it won't verify me? I also have tired taking a picture of my...
2015-05-07 11:53:41 PM
117 Views
0 replies
0 likes
Account
Other
Premium
Subscription

117 Views
0 replies
0 likes

Charged Multiple Times On Account

Hi, I recently renewed my account to premium. I have had it before but wanted to change my account for a student discount account. After attempting multiple times with no success, I decided to go ahaed and save the account as a normal premium fo $9.9...

IrvingFlores
Newbie
Hi, I recently renewed my account to premium. I have had it before but wanted to change my account for a student discount account. After attempting multiple times with no success, I decided ...
2015-05-07 8:09:04 PM
2015-05-07 10:16:30 PM
MattSuda
Spotify Star
369 Views
2 replies
0 likes
Account
Premium
Security
Subscription

369 Views
2 replies
0 likes

Solved!! Change my location urgent

hi i need change my location on my spotify, i´m from mexico and my spotify say US, pleas help me to change this setting of my account please i have a account family and not use for this problem regreats Jair Alamilla

pollitovader06
Casual Listener
hi i need change my location on my spotify, i´m from mexico and my spotify say US, pleas help me to change this setting of my account please i have a account family and not us...
2015-05-07 5:46:56 PM
2015-05-07 10:16:11 PM
MattSuda
Spotify Star
308 Views
4 replies
0 likes
Account
Premium
Subscription

308 Views
4 replies
0 likes

My playlist followers count is not updating

Re-post from another board.-----------------------------------------Hi,I wonder if anyone has come across this problem before. I have recently noticed that the number of followers I have for one of my playlists, is not updating itself, even though I ...

user-removed
Visitor
Re-post from another board. ----------------------------------------- Hi, I wonder if anyone has come across this problem before. I have recently noticed that the number of followers I have for ...
2015-05-02 9:36:11 PM
2015-05-07 9:26:03 PM
user-removed
Not applicable
887 Views
3 replies
0 likes
Account

887 Views
3 replies
0 likes

Unable to re-apply NUS discount

My payment card has expired - now I am trying to re-enter payment details but it won't apply the NUS discount again. I do not want to deletemy account and start again as suggested in another post as I have lots in there!!

jonty1901
Newbie
My payment card has expired - now I am trying to re-enter payment details but it won't apply the NUS discount again. I do not want to deletemy account and start again as suggested in another po...
2015-05-07 9:23:52 PM
105 Views
0 replies
0 likes
Subscription

105 Views
0 replies
0 likes

Spotify Family Plan Issue

Hi, I sent an email to spotify support earlier about my issue with the Spotify Premium reguarding the family plan. I haven't gotten a response yet, and my issue is still there, it's quite annoying since I am practically unable to listen to music thro...

Yoshi910
Casual Listener
Hi, I sent an email to spotify support earlier about my issue with the Spotify Premium reguarding the family plan. I haven't gotten a response yet, and my issue is still there, it's quite an...
2015-05-05 12:53:10 AM
2015-05-07 7:20:40 PM
Yoshi910
Casual Listener
208 Views
2 replies
0 likes
Premium

208 Views
2 replies
0 likes

Solved!! not able to start my trial....

hi there, i am new to spotify, recommended by my friend that i registered a new account. i was trying to start my trial but it shows It appears that you've already been a premium user and this trial is only valid for new users. If you'd like you can ...

profbell
Casual Listener
hi there, i am new to spotify, recommended by my friend that i registered a new account. i was trying to start my trial but it shows It appears that you've already be...
2015-04-29 5:23:49 PM
2015-05-07 6:57:05 PM
kbrooksc
Community Legend
447 Views
6 replies
0 likes
Subscription

447 Views
6 replies
0 likes

Cannot access account through facebook

WTF Spotify, I am completely f'ing raged with your app and website. I created an account through my facebook and now I cannot access it. Now when I try to access it says the email account is already used. This is complete bullsht now I can't get back...

Jdschultz123
Newbie
WTF Spotify, I am completely f'ing raged with your app and website. I created an account through my facebook and now I cannot access it. Now when I try to access it says the email account is al...
2015-05-07 6:23:53 PM
2015-05-07 6:48:41 PM
kbrooksc
Community Legend
135 Views
1 replies
0 likes
Account

135 Views
1 replies
0 likes

Unable to upgrade to premium

So I just created a new account using Facebook profile. I went to the spotify student link (https://www.spotify.com/us/student/) to upgrade to premium, after clicking on "Get Premium" it tells me: It appears that you are not eligible for the discount...

Yashraj
Newbie
So I just created a new account using Facebook profile. I went to the spotify student link (https://www.spotify.com/us/student/) to upgrade to premium, after clicking on "Get Premium" it tells m...
2015-05-07 4:05:35 AM
2015-05-07 6:18:45 PM
atom1989
Community Legend
232 Views
1 replies
0 likes
Premium

232 Views
1 replies
0 likes

I cnt play my playlist even if i have upgraded in premium

I have upgraded in premium after my free trial. I have downloaded my favorite playlists however i cnt play them everytime i go offline. Please fix it

ShayneyCorral
Casual Listener
I have upgraded in premium after my free trial. I have downloaded my favorite playlists however i cnt play them everytime i go offline. Please fix it
2015-05-07 12:52:56 PM
2015-05-07 6:14:17 PM
atom1989
Community Legend
149 Views
1 replies
0 likes

149 Views
1 replies
0 likes

Facebook disconnected but Spotify profile still shows the picture

Hi, I created a spotify profile for my comapny and for some reason it linked to my personal facebook page. I followed the directions to unlink and even went through a "clean set up" (uninstalled and reinstalled) and it didn't work. Can someone help? ...

AlliancePDX
Casual Listener
Hi, I created a spotify profile for my comapny and for some reason it linked to my personal facebook page. I followed the directions to unlink and even went through a "clean set up" (uninsta...
2015-05-06 12:58:36 AM
2015-05-07 5:53:19 PM
AlliancePDX
Casual Listener
183 Views
2 replies
0 likes
Account
Other

183 Views
2 replies
0 likes

can't subscribe to premium

I've been on premium for months and now, when I try to pay it doesn't let me. It says that the conection with my bank fail. I have tried with different visa cards and still nothing. I've been like this for a couple of days and have already call my ba...

user-removed
Visitor
I've been on premium for months and now, when I try to pay it doesn't let me. It says that the conection with my bank fail. I have tried with different visa cards and still nothing. I've been like th...
2015-05-07 4:00:09 PM
2015-05-07 5:41:56 PM
Taylor
Community Legend
341 Views
4 replies
0 likes
Premium
Subscription

341 Views
4 replies
0 likes

3-month promotion

So, how stupid and out is this? I've been a sub for 6 months to support spotify, and only people that never paid (aka leechers) get a promotion? RIGHT, unsubed, They most learn to have consideration for their custumers. Bye.

escequi
Casual Listener
So, how stupid and out is this? I've been a sub for 6 months to support spotify, and only people that never paid (aka leechers) get a promotion? RIGHT, unsubed, They most learn to have considera...
2015-05-06 4:32:04 AM
2015-05-07 4:58:26 PM
Jason
Spotify Legend
180 Views
1 replies
0 likes
Subscription

180 Views
1 replies
0 likes

Device Password

Hi, I'm trying to set a Device Password, and I keep getting this error message:We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues, please contact support. I've logged out nume...

Cepheid
Newbie
Hi, I'm trying to set a Device Password, and I keep getting this error message: We're sorry, your email address was not available, please try to log out, log back in and try again. If the p...
2015-05-06 7:39:16 AM
2015-05-07 4:55:17 PM
Jason
Spotify Legend
155 Views
1 replies
0 likes
Account

155 Views
1 replies
0 likes

hacked premium account

Hi,My premium spotify account has been hacked. I can not access it anymore. I am writing from a temporary account. I have contacted spotifycares and with the form on the website but i have still not received an answer. I don't know what to do now. I ...

notmyday
Casual Listener
Hi, My premium spotify account has been hacked. I can not access it anymore. I am writing from a temporary account. I have contacted spotifycares and with the form on the website but i have still no...
2015-05-05 6:18:08 PM
2015-05-07 3:09:00 PM
mareproject
Newbie
546 Views
4 replies
0 likes
Account
Login

546 Views
4 replies
0 likes

Profile picture

I have my facebook linked to my spotify yet my picture still doesn't show up

12186230112
Regular
I have my facebook linked to my spotify yet my picture still doesn't show up
2015-05-02 9:57:59 PM
2015-05-07 3:05:24 PM
Jason
Spotify Legend
237 Views
6 replies
0 likes
Premium

237 Views
6 replies
0 likes

Premium not working? use Paypal

So there's multiple threads where Premium switches to free. When trying to enter payment info again using a credit card you get the "Oops" message saying something is wrong on the credit card side when it's actually a Spotify payment system issue. Fo...

cjchang79
Casual Listener
So there's multiple threads where Premium switches to free. When trying to enter payment info again using a credit card you get the "Oops" message saying something is wrong on the credit card side wh...
2015-05-07 2:53:58 PM
345 Views
0 replies
1 likes
Account
Premium

345 Views
0 replies
1 likes

Premium account probleme

Hi, ich wollte mich mal erkundigen wann ich mein Premium Status bekomme, ich hatte diesen Monat bezahlt und nach dem ich mein Abo gekündigt habe, wurde mir der Premium Status entzogen...Wenn ich schon bezahlt habe würde ich gerne auch mein premium be...

ksaribaldi
Newbie
Hi, ich wollte mich mal erkundigen wann ich mein Premium Status bekomme, ich hatte diesen Monat bezahlt und nach dem ich mein Abo gekündigt habe, wurde mir der Premium Status entzogen... We...
2015-05-07 1:24:09 PM
172 Views
0 replies
0 likes
Account
Other
Premium

172 Views
0 replies
0 likes

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