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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ShaunDave
  • Casual Listener
  • 201609 Views
  • 722 replies
  • 67 likes
  • Account
  • 201609 Views
  • 722 replies
  • 67 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1103391 Views
  • 118 replies
  • 106 likes
  • Account
  • 1103391 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 55545 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55545 Views
  • 61 replies
  • 8 likes

Solved!! Premium?

Hello, I would like Spotify for a month free testing? I have heard from a friend that but that is where?

  • Casual Listener
  • Hello,   I would like Spotify for a month free testing? I have heard from a friend that but that is where?
  • MattSuda
  • Spotify Star
  • 149 Views
  • 3 replies
  • 0 likes
  • Free
    Premium
  • 149 Views
  • 3 replies
  • 0 likes

Can't activate student discount

Every time I use the link from the student discount page for NUS Extra, it redirects to my account, with no indication what to do next. Am I doing something wrong?

  • Newbie
  • Every time I use the link from the student discount page for NUS Extra, it redirects to my account, with no indication what to do next. Am I doing something wrong?
  • MattSuda
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

I Want Delete My Credit Card Info from my account

Hi, I want delete my credit card info form my account. How do I do this? Best regards.

  • Newbie
  • Hi,   I want delete my credit card info form my account. How do I do this?   Best regards.
  • MattSuda
  • Spotify Star
  • 3861 Views
  • 1 replies
  • 0 likes
  • 3861 Views
  • 1 replies
  • 0 likes

Help Please - Subscription End Date

Hello I am relatively new to Spotify so am after some help please. I signed up for Spotify on 3 Sept and got the free trial month and then had put in a 3 month gift card so that went up to 3 January. On 3 January spotify charged me $11.99 to go to 3 ...

  • Newbie
  •   Hello   I am relatively new to Spotify so am after some help please.   I signed up for Spotify on 3 Sept and got the free trial month and then had put in a 3 month gift car...
  • Amarro
  • Community Legend
  • 140 Views
  • 2 replies
  • 0 likes
  • 140 Views
  • 2 replies
  • 0 likes

Solved!! Premium Subscription Cancel

So im trying to cancel my subscription but i cant. there is no "Cancel Subscription" button when i go to manage subscriptions... can someone help me out?

  • Casual Listener
  • So im trying to cancel my subscription but i cant. there is no "Cancel Subscription" button when i go to manage subscriptions... can someone help me out?
  • MattSuda
  • Spotify Star
  • 291 Views
  • 3 replies
  • 0 likes
  • 291 Views
  • 3 replies
  • 0 likes

Can't get unlimited anymore?

I've always been an unlimited subscriber because 1) its cheaper and 2) I don't use spotify on my phone so everything regarding that is a WASTE for me. My subscription ended a couple days ago and I went to renew it today but found I couldn't even find...

  • Music Fan
  • I've always been an unlimited subscriber because 1) its cheaper and 2) I don't use spotify on my phone so everything regarding that is a WASTE for me. My subscription ended a couple days ago and I we...
  • laughedcorey81
  • Music Fan
  • 236 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
    Unlimited
  • 236 Views
  • 2 replies
  • 0 likes

Solved!! 30 Day Trial Issues

I am wanting to make my playlist offline and the only way is to upgrade to Premium. The idea seems cool. No ads, more options, student discount. Cool. My dilemma is if I sign up, do I get a fee charged to my debit card or I will not be charged at all...

  • Casual Listener
  • I am wanting to make my playlist offline and the only way is to upgrade to Premium.   The idea seems cool. No ads, more options, student discount. Cool.   My dilemma is if I sign up...
  • MattSuda
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Already have Spotify Premuim but I want the student discount

I just got Spotify Premuim so I added my card on there and it took out the $10. I didnt know they had a student discount so how do I get it when I just got it and still have 30 days left for the next payment

  • Newbie
  • I just got Spotify Premuim so I added my card on there and it took out the $10. I didnt know they had a student discount so how do I get it when I just got it and still have 30 days left for the next...
  • ivenalot
  • Casual Listener
  • 131 Views
  • 2 replies
  • 0 likes
  • 131 Views
  • 2 replies
  • 0 likes

cant upgrade my spotify to premium

the text message says that i already premium ànd i enter the website right after the enter # and verification it goes back to enter the 11 digits what do i do now????? .

  • Visitor
  • the text message says that i already premium ànd i enter the website right after the enter # and verification it goes back to enter the 11 digits what do i do now????? .
  • MattSuda
  • Spotify Star
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

My username is just numbers! Will other users see my username as numbers or my username?

I recently recovered my Facebook account that was linked with my Spotify account and when I always open the application on my PC my username appears as numbers. Will other users be able to see my name as my username or the numbers that display on my ...

  • Visitor
  • I recently recovered my Facebook account that was linked with my Spotify account and when I always open the application on my PC my username appears as numbers.  Will other users be able to se...
  • MattSuda
  • Spotify Star
  • 786 Views
  • 1 replies
  • 0 likes
  • Account
  • 786 Views
  • 1 replies
  • 0 likes

Solved!! Ending the subscription early

If I cancel a subscription like a week or two before it ends and renews its self, do I keep the subscription till it actually runs out?

  • Casual Listener
  • If I cancel a subscription like a week or two before it ends and renews its self, do I keep the subscription till it actually runs out?
  • MattSuda
  • Spotify Star
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Solved!! 30 days Premium trial

I am trying to sign up for the 30 days trial but everytime I do so, I get an error saying, "Sorry, wrong password" I am already signed up for the 7 days trial with paypal, I tried changing my password but I still received the same error. Any help wou...

  • Regular
  • I am trying to sign up for the 30 days trial but everytime I do so, I get an error saying, "Sorry, wrong password"    I am already signed up for the 7 days trial with paypal, I tried ch...
  • MattSuda
  • Spotify Star
  • 2403 Views
  • 22 replies
  • 1 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 2403 Views
  • 22 replies
  • 1 likes

Weird charge

Hello everybody,I subscribed for Spotify Premium 1 week ago and today 2.99€ were withdrawn from my credit card. Can anyone tell me why??

  • Newbie
  • Hello everybody, I subscribed for Spotify Premium 1 week ago and today 2.99€ were withdrawn from my credit card. Can anyone tell me why??
  • MattSuda
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Solved!! Redeemed gift card for regular price, not student price. Need help changing.

I went to redeem my gift card thinking the money would just go on my account and I could use that later for the student price, however, it automatically signed me up for regular price. I would like to be able to change that so I can have spotify for ...

  • Newbie
  • I went to redeem my gift card thinking the money would just go on my account and I could use that later for the student price, however, it automatically signed me up for regular price. I would like t...
  • MattSuda
  • Spotify Star
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Username with numbers

Hello, i prefer to pay for my premium subscription trough the phone company Halebop and when i do that they require the username with numbers, that havent been a problem untill a few days ago when i noticed that you have changed your site, so i cant ...

  • Newbie
  • Hello, i prefer to pay for my premium subscription trough the phone company Halebop and when i do that they require the username with numbers, that havent been a problem untill a few days ago when i ...
  • MattSuda
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Family - family member invited can not redeem sent redeem code - help please

Hello, I sent my 2nd family member (son) the invitation for spotify family but when he tries to redeem the code in spotify (he has free account) there is the message of something went wrong and I should try it later or contact support. I tried it sev...

  • Newbie
  • Hello,   I sent my 2nd family member (son) the invitation for spotify family but when he tries to redeem the code in spotify (he has free account) there is the message of something went wron...
  • MattSuda
  • Spotify Star
  • 1118 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1118 Views
  • 1 replies
  • 0 likes

Solved!! Moving to another country

Hi I have a spotify account in Spain and I recently moved to Sweden and I can't use it anymore. I guess that is because the account is only valid in one country. Is It possible to transfer my subscription to my new country?

  • Newbie
  • Hi I have a spotify account in Spain and I recently moved to Sweden and I can't use it anymore. I guess that is because the account is only valid in one country. Is It possible to transfer my subsc...
  • MattSuda
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Duplicate Accounts

I keep getting charged twice a month for Spotify through PayPal. My email address associated with the PayPal is I want to keep the jbee310 account.

  • Casual Listener
  • I keep getting charged twice a month for Spotify through PayPal.  My email address associated with the PayPal is <snip> I want to keep the jbee310 account.
  • MattSuda
  • Spotify Star
  • 64 Views
  • 1 replies
  • 0 likes
  • Account
  • 64 Views
  • 1 replies
  • 0 likes

Your country does not match the one set in your profile

Hello! I've been travelling for 2 weeks and I just got back trying to listen to some music, but when I tried to log in it says "Your country does not match the one set in your profile". On my Macbook I can not even log in, on my PC I can log in but o...

  • Newbie
  • Hello!    I've been travelling for 2 weeks and I just got back trying to listen to some music, but when I tried to log in it says "Your country does not match the one set in your profil...
  • MattSuda
  • Spotify Star
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Solved!! 3 Months for 0,99€ (special offer in Germany) - pay by Gift Card

Hey there, I would like to try Spotify Premium with the 3 months for 0,99€ and I would like to with a 10€ gift card! But my question is: Can I do this or do I only pay for one month than? Thanks for your help! Pinolpier

  • Newbie
  • Hey there,   I would like to try Spotify Premium with the 3 months for 0,99€ and I would like to with a 10€ gift card! But my question is: Can I do this or do I only pay for one month than? ...
  • MattSuda
  • Spotify Star
  • 323 Views
  • 1 replies
  • 0 likes
  • Premium
  • 323 Views
  • 1 replies
  • 0 likes