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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88361 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
744868 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
756787 Views
18 replies
29 likes
Hi I've had a Premium subscription since mid-last year (July) and all of a sudden its reverted back to the unpaid option. I've never cancelled it, and my payments history shows the payment stopped a couple of weeks ago. The only change I've done was ...
Hi I've had a Premium subscription since mid-last year (July) and all of a sudden its reverted back to the unpaid option. I've never cancelled it, and my payments history shows the payment...
Spotify Star
214 Views
1 replies
0 likes
I lost the card I linked to PayPal to use to pay Spotify so I just linked my bank account and paid it that way. Later I received a new debit card and changed it to that. Will I be charged twice for one month or will it be stretched over a course of t...
I lost the card I linked to PayPal to use to pay Spotify so I just linked my bank account and paid it that way. Later I received a new debit card and changed it to that. Will I be charged twice for o...
Spotify Star
185 Views
1 replies
0 likes
I added my brother to spotify via the Family feature. He followed the link they sent and created an account. But his account shows as Free and he can't get the same features I have. How can I tell him to fix this? He is getting really frustrated caus...
I added my brother to spotify via the Family feature. He followed the link they sent and created an account. But his account shows as Free and he can't get the same features I have. How can I tell hi...
Spotify Star
192 Views
1 replies
0 likes
Hi Spotify, I just downloaded the new Spotify update on my laptop, and now all my playlists are gone except for Starred. My account info is still there, and all of my playlists still show up on my phone and the web player—they're only missing from Sp...
Hi Spotify, I just downloaded the new Spotify update on my laptop, and now all my playlists are gone except for Starred. My account info is still there, and all of my playli...
Spotify Star
259 Views
1 replies
0 likes
Spotify, Someone created an account with your service using my email address. I have: Logged out of all devices Requested a password change and changed my password. Now, how do I cancel the account???? Your help page is very unhelpful. There is no wa...
Spotify, Someone created an account with your service using my email address. I have: Logged out of all devices Requested a password change and changed my passwor...
Community Legend
225 Views
1 replies
0 likes
I'm pretty sure my accounts are connected, I can find Facebook friends on Spotify, my playlist changes and recently played songs appear in my "Recent Activity" bar, I can even share songs to my facebook account. However I think I may be missing somet...
I'm pretty sure my accounts are connected, I can find Facebook friends on Spotify, my playlist changes and recently played songs appear in my "Recent Activity" bar, I can even share songs to my ...
494 Views
0 replies
2 likes
Hi! I dont wanna get a premium account but I would like to know if the app is gonna use my internet data when i listen to songs on online modeThanks
Hi! I dont wanna get a premium account but I would like to know if the app is gonna use my internet data when i listen to songs on online mode Thanks
Community Legend
318 Views
1 replies
0 likes
Hello Everyone, I had a question about the student discount and I was wondering if anyone could help me with it. I just came off a three month Spotify promotion that they offered for 99 cents, and I've been trying to get on their student discount pro...
Hello Everyone, I had a question about the student discount and I was wondering if anyone could help me with it. I just came off a three month Spotify promotion that they offered for 99 ce...
Spotify Star
542 Views
7 replies
2 likes
I'm struggling to get help. I'm on a Vodafone contact with spotify. I've got spotify included for two years and now just been randomly charged this month via PayPal for £9.99 Vodafone said this was wrong. I've been trying to contact spotify on twitte...
I'm struggling to get help. I'm on a Vodafone contact with spotify. I've got spotify included for two years and now just been randomly charged this month via PayPal for £9.99 Vodafone said this was w...
Spotify
277 Views
2 replies
0 likes
I like to use my Facebook Account instead of my Username. How can I switch it?
I like to use my Facebook Account instead of my Username. How can I switch it?
Casual Listener
587 Views
6 replies
0 likes
Hi, my school blocks Facebook so I can't use my premium on the WiFi. Is there a way to use a alternative login for the same account? Thanks
Hi, my school blocks Facebook so I can't use my premium on the WiFi. Is there a way to use a alternative login for the same account? Thanks
Spotify Star
317 Views
1 replies
0 likes
Hi I use facebook to log in on my premium spotify account. somehow, now when i try to long in again using facebook credentials i logged in on a FREE ACCOUNT. there are two Andreas Buksdorf spotify account, one Free account the one i can access, and m...
Hi I use facebook to log in on my premium spotify account. somehow, now when i try to long in again using facebook credentials i logged in on a FREE ACCOUNT. there are two Andreas Buksdo...
Casual Listener
424 Views
7 replies
0 likes
Several other people have posted about this already, but I'm making my own post anyways. Just like several other people, I live in Canada and cannot upgrade to premium due to "invalid zip code". I've already contacted Spotify support 3 times, includi...
Several other people have posted about this already, but I'm making my own post anyways. Just like several other people, I live in Canada and cannot upgrade to premium due to "invalid zip code". &n...
Music Fan
15263 Views
52 replies
1 likes
So I foolishly changed my spotify password and forgot it. I know i am stupid and everything, but i need help. I can only login with my facebook and i have forgotten my email password that i gave when i first sign up with spotify.
So I foolishly changed my spotify password and forgot it. I know i am stupid and everything, but i need help. I can only login with my facebook and i have forgotten my email password that i gave when...
Spotify Star
482 Views
2 replies
0 likes
I've had premium and didn't connect with facebook on purpose because I don't use it. I went over to my friends house and forgot to log off and their facebook connected to my account and won't disconnect. I've tried the unlink button on the windows de...
I've had premium and didn't connect with facebook on purpose because I don't use it. I went over to my friends house and forgot to log off and their facebook connected to my account and won't disconn...
Spotify Star
205 Views
1 replies
0 likes
I used my Card to try 1 month Spotify, I declined the subscription 10 days before my 1 month expired. I check my card and I saw they took my 99kr so I want them back, since I don't want spootify when I said I don't want it 10 days before my free mont...
I used my Card to try 1 month Spotify, I declined the subscription 10 days before my 1 month expired. I check my card and I saw they took my 99kr so I want them back, since I don't want spootify when...
Community Legend
205 Views
1 replies
0 likes
Back in Dec., I purchased Premium for 3 months under their awesome $1.00 promotion. I decided no longer to continue so I, of course, cancelled Premium before the period ended. The settings under my phones' app indicates that I still have Premium and ...
Back in Dec., I purchased Premium for 3 months under their awesome $1.00 promotion. I decided no longer to continue so I, of course, cancelled Premium before the period ended. The setting...
Spotify Star
727 Views
2 replies
0 likes
I've recently moved from Toronto to London and want to change the country on my account settings. I switched from Premium to Free when I moved because I didn't need all the account benefits, but now I'd like to switch back to Premium. I followed the ...
I've recently moved from Toronto to London and want to change the country on my account settings. I switched from Premium to Free when I moved because I didn't need all the account benefits, but now ...
Community Legend
629 Views
1 replies
0 likes
I initially had a normal premium account on spotify. Since then, I have started college, but spotify won't let me have that option. does anybody have any idea how to make this change?
I initially had a normal premium account on spotify. Since then, I have started college, but spotify won't let me have that option. does anybody have any idea how to make this change?
Not applicable
11130 Views
6 replies
3 likes
Somehow I cannot locate my username--it will not accept my email address which is what I thought I used. I have reset my password and I am a premium subscriber. What to do? It would be good for Spotify to have a direct customer service line.
Somehow I cannot locate my username--it will not accept my email address which is what I thought I used. I have reset my password and I am a premium subscriber. What to do? It would be good for Spoti...
Community Legend
249 Views
1 replies
0 likes
