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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I signed up for Spotify Premium service 3 months ago which I enjoy I lost my phone so I purchased a new phone with the same phone number same username and password downloaded the new Spotify app and I have not received my previous service but they ju...
I have requested four times via the contact form for my account to be removed. I haven't heard a thing, anyone else having this issue recently?
Dear Spotify Team,I have been a Premium user for many months. The fee has been deducted automatically from my debit card until February. However, in March, I got several letters stating that the payment failed. I tried reentering the details of my ca...
I have had spotify for ages and found out recently that I could have discount for being a student. Over a month ago I entered all my details, and received confirmation that the next direct debit would be at the reduced rate of £9.99 but you have take...
My wife and I shared my own Premium Account. It worked well enough...until we kept colliding. So I decided to upgrade to the Family plan, adding her as a new member under her own new account. She had several Playlists on my Account, which I successfu...
Currently, my account is set up to my facebook which was a mistake I made when registering the account yesterday. If you look you will see that I signed up yesterday. If possible, I would like to know if I can set up a regular Spotify account (not li...
My Paypal account was charged twice in one month by Spotify for Premium services... I sent something into customer service... It seems like this is an on going problem. I have no problem paying for the $9.99, but I do not want to be double charged ev...
I had a three month trial on spotify for $0.99. Before it expired I cancelled it so I wouldn't be charged the full premium price because I wanted to switch back to the free version. So I cancelled and it said that my subscription was terminated. But,...
Hello guys! How're you? I am a brazilian premium user and I recently moved to San Francisco to study for the next two years! I am trying to change my country to USA but the website doen't allow me! It says I cant pay with "brazillian" card, but my ca...
Hello, I'm not getting the option to enter my details to be eligible for a student discount when I go to https://www.spotify.com/us/student/ I want to switch to spotify, but not if it's going to cost me more than Google Music. Thanks, Gavin
Hi, i've unfortunately managed to delete about 99% of my playlist which consisted of over a thousand songs, leaving only 4-5 songs left. I'm really hoping that a moderator will reply and help me to restore the missing songs. I've read in other simila...
I am a college student and am trying to sign up for the student discount. None of the pages that I have found or have been sent to have solved the issue. I tried cancelling my premium subscription and then trying to re-sign up to get the discount but...
I'm paying $9.99 each month for spotify. I want to unsubscribe but spotify says I don't have a premium account, only a free one even though I am getting billed. I don't want the account anymore and I want to stop being billed. please help!!!
Hello, so a few days ago i just accidentally removed all of the songs in my "ze playlist" playlist. I really hope some mod can help me get it restored because i had over 1800~ songs there. I've already tried to contact the costumer support but it did...
So I got hacked a few days ago. The support team managed to fix that today, I reset my password etc and I was listening happily for a while on my ipad and pc, then I tried to log in to my account to re-add my payment details, and then got an error me...
Hi! i'm having an issue linking two accounts (one from FB, the other from Spotify). The thing is that i've one account (the facebook one) that is premium, and the other one is free (the Spotify one). First i created the facebook one, and now i've cre...
Hi! I have a regular account with Spotify under teh email address . I wanted to connect it to facebook but its telling me its temporarily unavailable. That's about a month ago till now. I understand also that can have a profile picture and change pro...
I had spotify back home in the UK and have since moved to Australia. I started a free premium trial when I got here and before the trial ended, I updated my card details with my Australian bank card and selected ok when I got the message that this wo...
Hello, I have recently upgraded my data allowance on phone contract, but since doing so I have lost my spotify premium which came with my Vodafone package and only get optic to "upgrade" or "shuffle page". Help please?