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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
83619 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
659615 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
741275 Views
18 replies
29 likes
Hi I use facebook to log in on my premium spotify account. somehow, now when i try to long in again using facebook credentials i logged in on a FREE ACCOUNT. there are two Andreas Buksdorf spotify account, one Free account the one i can access, and m...
Hi I use facebook to log in on my premium spotify account. somehow, now when i try to long in again using facebook credentials i logged in on a FREE ACCOUNT. there are two Andreas Buksdo...
Casual Listener
412 Views
7 replies
0 likes
Several other people have posted about this already, but I'm making my own post anyways. Just like several other people, I live in Canada and cannot upgrade to premium due to "invalid zip code". I've already contacted Spotify support 3 times, includi...
Several other people have posted about this already, but I'm making my own post anyways. Just like several other people, I live in Canada and cannot upgrade to premium due to "invalid zip code". &n...
Music Fan
14898 Views
52 replies
1 likes
So I foolishly changed my spotify password and forgot it. I know i am stupid and everything, but i need help. I can only login with my facebook and i have forgotten my email password that i gave when i first sign up with spotify.
So I foolishly changed my spotify password and forgot it. I know i am stupid and everything, but i need help. I can only login with my facebook and i have forgotten my email password that i gave when...
Spotify Star
454 Views
2 replies
0 likes
I've had premium and didn't connect with facebook on purpose because I don't use it. I went over to my friends house and forgot to log off and their facebook connected to my account and won't disconnect. I've tried the unlink button on the windows de...
I've had premium and didn't connect with facebook on purpose because I don't use it. I went over to my friends house and forgot to log off and their facebook connected to my account and won't disconn...
Spotify Star
198 Views
1 replies
0 likes
I used my Card to try 1 month Spotify, I declined the subscription 10 days before my 1 month expired. I check my card and I saw they took my 99kr so I want them back, since I don't want spootify when I said I don't want it 10 days before my free mont...
I used my Card to try 1 month Spotify, I declined the subscription 10 days before my 1 month expired. I check my card and I saw they took my 99kr so I want them back, since I don't want spootify when...
Community Legend
197 Views
1 replies
0 likes
Back in Dec., I purchased Premium for 3 months under their awesome $1.00 promotion. I decided no longer to continue so I, of course, cancelled Premium before the period ended. The settings under my phones' app indicates that I still have Premium and ...
Back in Dec., I purchased Premium for 3 months under their awesome $1.00 promotion. I decided no longer to continue so I, of course, cancelled Premium before the period ended. The setting...
Spotify Star
713 Views
2 replies
0 likes
I've recently moved from Toronto to London and want to change the country on my account settings. I switched from Premium to Free when I moved because I didn't need all the account benefits, but now I'd like to switch back to Premium. I followed the ...
I've recently moved from Toronto to London and want to change the country on my account settings. I switched from Premium to Free when I moved because I didn't need all the account benefits, but now ...
Community Legend
623 Views
1 replies
0 likes
I initially had a normal premium account on spotify. Since then, I have started college, but spotify won't let me have that option. does anybody have any idea how to make this change?
I initially had a normal premium account on spotify. Since then, I have started college, but spotify won't let me have that option. does anybody have any idea how to make this change?
Not applicable
11094 Views
6 replies
3 likes
Somehow I cannot locate my username--it will not accept my email address which is what I thought I used. I have reset my password and I am a premium subscriber. What to do? It would be good for Spotify to have a direct customer service line.
Somehow I cannot locate my username--it will not accept my email address which is what I thought I used. I have reset my password and I am a premium subscriber. What to do? It would be good for Spoti...
Community Legend
246 Views
1 replies
0 likes
Hello, I am a student from USA studying in Italy and I decided to get Spotify premium. I heard that there is a deal for students to get 50% off spotify premium, although I cannot find out how to get it. I've tried going to spotify.com/student/, but i...
Hello, I am a student from USA studying in Italy and I decided to get Spotify premium. I heard that there is a deal for students to get 50% off spotify premium, although I cannot find out ...
Spotify Star
432 Views
5 replies
0 likes
Hi There, I recently de-activated my Spotify Premium and now it won't allow me to log into either my desktop or mobile app (though I can find my account on my browser). I live in Ireland and when I originally signed up for Spotify I was in the United...
Hi There, I recently de-activated my Spotify Premium and now it won't allow me to log into either my desktop or mobile app (though I can find my account on my browser). I live in Ire...
Spotify Star
539 Views
3 replies
0 likes
Hello Spotify Community, Is it possible I could transfer my "Premium" Subscription on my new account created in Spotify? Previously I've signed in using my Facebook account and didn't notice the note below on the login page say "If you click "Log in ...
Hello Spotify Community, Is it possible I could transfer my "Premium" Subscription on my new account created in Spotify? Previously I've signed in using my Facebook acco...
Spotify Star
651 Views
1 replies
0 likes
if i cancelled the free trial and successfully canceled it. then i would like to subscribe again and i was able to subscibe again then after few minutes i changed my mind and i cancelled my subscription again since i have songs stored in my phone and...
if i cancelled the free trial and successfully canceled it. then i would like to subscribe again and i was able to subscibe again then after few minutes i changed my mind and i cancelled my subscript...
Spotify Star
214 Views
1 replies
0 likes
Buenos días, Ayer 8/3/2015 dí de baja el servicio premium. Este se renueva el día 9/3/2015, por lo tanto no deberían haberme cargado en la cuenta el mes siguente, pero me lo han cargado. En el apartado "suscripción y pago" no aparece el cargo efectua...
Buenos días, Ayer 8/3/2015 dí de baja el servicio premium. Este se renueva el día 9/3/2015, por lo tanto no deberían haberme cargado en la cuenta el mes siguente, pero me lo han cargado. E...
Newbie
596 Views
6 replies
0 likes
Hi I want to start using Premium since last 2 month every time the system show me the following message "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method" I...
Hi I want to start using Premium since last 2 month every time the system show me the following message "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has ...
Spotify Star
220 Views
1 replies
0 likes
Hello all! I would like to use my Spotify account on my offline devices (Spotify says 3 devices are possible). Therefore I had to click on a button that said "Send Mail to select password" - up to now I just logged in with my FB account. The mail jus...
Hello all! I would like to use my Spotify account on my offline devices (Spotify says 3 devices are possible). Therefore I had to click on a button that said "Send Mail to select pa...
Spotify Star
199 Views
1 replies
0 likes
I have a paid for premium account - it was working till the other day and now i have had to set up a new account on a trial and all my play lists are gone, I think I log in via paypal. I reset my facebook password not sure this makes a diffeence
I have a paid for premium account - it was working till the other day and now i have had to set up a new account on a trial and all my play lists are gone, I think I log in via paypal. I r...
Not applicable
195 Views
2 replies
0 likes
I have two Premium accounts in the same family and now I ordered a Family account to replace the other Premium. My spouse has her own premium account and I'd like to know how to transfer that to be part of the family account withour her losing all he...
I have two Premium accounts in the same family and now I ordered a Family account to replace the other Premium. My spouse has her own premium account and I'd like to know how to transfer that to be p...
Spotify Star
1161 Views
2 replies
0 likes
I'm based in Singapore and have been paying for premium for about a year with a Citibank gold debit card (has the visa logo on it). My wallet was recently lost and i got a replacement card. It was the same type card. I tried to put in my new CC info,...
I'm based in Singapore and have been paying for premium for about a year with a Citibank gold debit card (has the visa logo on it). My wallet was recently lost and i got a replacement card. &nb...
Spotify Star
718 Views
1 replies
0 likes
Is anybody else having problems signing in to their Spotify account? I was suddenly signed out on all my devices, and can now only sign in through Facebook. Now, when signing in through Facebook, I'm missing Premium and Spotify acts like I'm a new us...
Is anybody else having problems signing in to their Spotify account? I was suddenly signed out on all my devices, and can now only sign in through Facebook. Now, when signing in through Facebook...
Spotify Star
527 Views
1 replies
0 likes
