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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256143 Views
  • 783 replies
  • 81 likes
  • Account
  • 256143 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126615 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126615 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 69852 Views
  • 64 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69852 Views
  • 64 replies
  • 8 likes

Two months free when paying for one month

About a month ago, there was a campaign that I would get two months premium for free if I payed for one month. And so I did. Now already, it says that my premium account is about to expire. What do I need to do to get my two months for free?

  • Newbie
  • About a month ago, there was a campaign that I would get two months premium for free if I payed for one month. And so I did. Now already, it says that my premium account is about to expire. What do I...
  • MattSuda
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Discount Family Subscriptions!

I have been trying to add a family subscription since dec 15th. It won't take it. Says problem with payment. But no problem with payment. Any suggestions have a premium acct just need to add one one person

  • Casual Listener
  • I have been trying to add a family subscription since dec 15th. It won't take it. Says problem with payment. But no problem with payment. Any suggestions have a premium acct just need to add one one ...
  • kbrooksc
  • Community Legend
  • 127 Views
  • 2 replies
  • 0 likes
  • 127 Views
  • 2 replies
  • 0 likes

plz help :(

whenever I go to my account to see the subscription settings of the same problem on page saying: oh no, something went very wrong! try again later "and a long time I'm trying to get to cancel my subscription and I can never, someone knows how to do W...

  • Newbie
  • whenever I go to my account to see the subscription settings of the same problem on page saying: oh no, something went very wrong! try again later "and a long time I'm trying to get to cancel my subs...
  • kbrooksc
  • Community Legend
  • 83 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 83 Views
  • 1 replies
  • 0 likes

Solved!! spotify family

I am considering upgrading to spotify family for my kids, it is looking for my payment details all over again, hesitant that I am going to get charged twice, anyone enlighten me why I cannot just add to what I already have?

  • Newbie
  • I am considering upgrading to spotify family for my kids, it is looking for my payment details all over again, hesitant that I am going to get charged twice, anyone enlighten me why I cannot just add...
  • MattSuda
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 199 Views
  • 1 replies
  • 0 likes

Solved!! Email address

Please please please can I have an email address to contact someone about a subject NOT covered by FAQ,community area or technical support

  • Newbie
  • Please please please can I have an email address to contact someone about a subject NOT covered by FAQ,community area or technical support
  • MattSuda
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • Other
  • 234 Views
  • 1 replies
  • 0 likes

paysafecard

Nejde mi zaplatit spotify premium pomocí PSC. Jsem z Czech Republic

  • Newbie
  • Nejde mi zaplatit spotify premium pomocí PSC. Jsem z Czech Republic
  • MattSuda
  • Spotify Star
  • 887 Views
  • 3 replies
  • 0 likes
  • 887 Views
  • 3 replies
  • 0 likes

Facebook account deleted, can i deliver my account to non-facebook?

I deleted my facebook account yesterday, because of changes in their policy in my country. But i forgot that my spotify premium account is linked to my facebook account. Can i change that? I would like to keep my account although i dont have facebook...

  • Newbie
  • I deleted my facebook account yesterday, because of changes in their policy in my country. But i forgot that my spotify premium account is linked to my facebook account. Can i change that? I would li...
  • MattSuda
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 168 Views
  • 1 replies
  • 0 likes

Recover page doesn't work

Hi all, I'm aware of the recover webpage yet this doesn't seem to work anymore. It works fine for one Spotify profile of mine but for the other I get the following message: ''An error has occurred please try again later''. Does anyone has the same is...

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  • Newbie
  • Hi all,   I'm aware of the recover webpage yet this doesn't seem to work anymore. It works fine for one Spotify profile of mine but for the other I get the following message:   ''An...
  • MattSuda
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • Account
  • 122 Views
  • 1 replies
  • 0 likes

Can't log in on laptop

Can't log in to spotify on my MacBook, running OS 10.6.8 Account works fine on the iphone. Second attempt to post this, since, as noted above I can't log in, had to create a new dummy account. Spotify's laughable "customer support" consists of asking...

  • Casual Listener
  •  Can't log in to spotify on my MacBook, running OS 10.6.8   Account works fine on the iphone.   Second attempt to post this, since, as noted above I can't log in, had to cr...
  • MattSuda
  • Spotify Star
  • 358 Views
  • 3 replies
  • 1 likes
  • Login
    Premium
  • 358 Views
  • 3 replies
  • 1 likes

Cant update my credit card information

Im trying to update my credit card information but i cant -.- ... so i lost my premium , now im trying to get it again.I want to change the information of "Estas pagando con" (you are paying with), and also "la tarjeta vence el" to get premium again....

spotify.jpg
  • Casual Listener
  • Im trying to update my credit card information but i cant -.- ... so i lost my premium , now im trying to get it again. I want to change the information of  "Estas pagando con" (you are paying ...
  • OviiiOne
  • Community Legend
  • 168 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 168 Views
  • 2 replies
  • 0 likes

Solved!! I have 2 Spotify accounts, friends are following the wrong one

I made my main spotify account before I had Facebook, and now that I've got facebook I appear to have 2 accounts. I tried signing in to FB on my main account but only got a blank box, suggesting that my FB is already linked to another full account. C...

  • Casual Listener
  • I made my main spotify account before I had Facebook, and now that I've got facebook I appear to have 2 accounts. I tried signing in to FB on my main account but only got a blank box, suggesting th...
  • MattSuda
  • Spotify Star
  • 192 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 192 Views
  • 3 replies
  • 0 likes

Fraudulent and misleading advertising

I was listening to my playlist when an advertisement played after a song and said that I had a free 30 day trial and that I could redeem if I clicked the banner. I did so and was brought to the website which clearly stated it was a free 30 day trial....

  • Casual Listener
  • I was listening to my playlist when  an advertisement played after a song and said that I had a free 30 day trial and that I could redeem if I clicked the banner. I did so and was brought to the...
  • BicesterVillage
  • Casual Listener
  • 178 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 178 Views
  • 3 replies
  • 0 likes

Cant change to pay with another credit card

Im trying to update my credit card information but i cant -.- ... so i lost my premium , now im trying to get it again.I want to change the information of "Estas pagando con" (you are paying with), and also "la tarjeta vence el" to get premium again....

  • Casual Listener
  • Im trying to update my credit card information but i cant -.- ... so i lost my premium , now im trying to get it again. I want to change the information of  "Estas pagando con" (you are paying ...
  • MattSuda
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 160 Views
  • 1 replies
  • 0 likes

Oferta 3 primeros meses gratis por solo 30 pesos

Compré una tarjeta de 200 pesos de itunes y quisiera saber si puedo acceder a la promoción con ese dinero, no he tenido antes premium

  • Casual Listener
  • Compré una tarjeta de 200 pesos de itunes y quisiera saber si puedo acceder a la promoción con ese dinero, no he tenido antes premium
  • Hosek
  • Casual Listener
  • 243 Views
  • 2 replies
  • 0 likes
  • 243 Views
  • 2 replies
  • 0 likes

Premium

Hi. I had the normal version of spotify and then when I upgraded my phone I had an entertainment package of premium. The app was erroring so I deleted it. When I reinstalled it, my original version came up and I can't trace my premium one. Despite va...

  • Casual Listener
  • Hi. I had the normal version of spotify and then when I upgraded my phone I had an entertainment package of premium. The app was erroring so I deleted it. When I reinstalled it, my original version...
  • MattSuda
  • Spotify Star
  • 87 Views
  • 2 replies
  • 0 likes
  • Premium
  • 87 Views
  • 2 replies
  • 0 likes

Solved!! Locked out of account

Hi guys, I'm abroad at the moment and so spotify won't work unless I change the country on my profile. I know what I need to do to fix it, but when I try and log in on the website, I get this error message: {"msg":"","error":"This form has expired. P...

  • Casual Listener
  • Hi guys,   I'm abroad at the moment and so spotify won't work unless I change the country on my profile. I know what I need to do to fix it, but when  I try and log in on the website, I...
  • MattSuda
  • Spotify Star
  • 1815 Views
  • 5 replies
  • 0 likes
  • 1815 Views
  • 5 replies
  • 0 likes

Solved!! starred songs keep getting unstarred

I am a spotify premium user and for a while now this has been going on where i lose a significant amount of starred songs when i log out and log back in again. I've been ignoring the problem every other time it happened however today i lost quite a l...

  • Casual Listener
  • I am a spotify premium user and for a while now this has been going on where i lose a significant amount of starred songs when i log out and log back in again. I've been ignoring the problem every ot...
  • MattSuda
  • Spotify Star
  • 187 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 187 Views
  • 3 replies
  • 0 likes

Login on Iphone 5s

Can soemone please explain why after signing up on premium service is firstly no actuall contact number to speak to a person and all the advertisement that says i can link through my iphone and listen to all my music anywhere. Well i cannot i am goin...

  • Newbie
  • Can soemone please explain why after signing up on premium service is firstly no actuall contact number to speak to a person and all the advertisement that says i can link through my iphone and liste...
  • MattSuda
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 239 Views
  • 1 replies
  • 0 likes

SERIOUSLY considering iTunes radio instead.

Why do you suck so much Spotify?!? SO many technical glitches, and software that runs like doggy doo doo on a hot summer day down my pants. I just want to listen to music through the PREMIEM SUBSCRIPTION I PAY FOR!!! Seriously considering iTunes Radi...

  • Casual Listener
  • Why do you suck so much Spotify?!? SO many technical glitches, and software that runs like doggy doo doo on a hot summer day down my pants.  I just want to listen to music through the PREMIEM SU...
  • MattSuda
  • Spotify Star
  • 580 Views
  • 3 replies
  • 0 likes
  • Premium
  • 580 Views
  • 3 replies
  • 0 likes