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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 260373 Views
  • 785 replies
  • 81 likes
  • Account
  • 260373 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128151 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128151 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71247 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71247 Views
  • 63 replies
  • 8 likes

Oferta 3 primeros meses gratis por solo 30 pesos

Compré una tarjeta de 200 pesos de itunes y quisiera saber si puedo acceder a la promoción con ese dinero, no he tenido antes premium

  • Casual Listener
  • Compré una tarjeta de 200 pesos de itunes y quisiera saber si puedo acceder a la promoción con ese dinero, no he tenido antes premium
  • Hosek
  • Casual Listener
  • 243 Views
  • 2 replies
  • 0 likes
  • 243 Views
  • 2 replies
  • 0 likes

Premium

Hi. I had the normal version of spotify and then when I upgraded my phone I had an entertainment package of premium. The app was erroring so I deleted it. When I reinstalled it, my original version came up and I can't trace my premium one. Despite va...

  • Casual Listener
  • Hi. I had the normal version of spotify and then when I upgraded my phone I had an entertainment package of premium. The app was erroring so I deleted it. When I reinstalled it, my original version...
  • MattSuda
  • Spotify Star
  • 87 Views
  • 2 replies
  • 0 likes
  • Premium
  • 87 Views
  • 2 replies
  • 0 likes

Solved!! Locked out of account

Hi guys, I'm abroad at the moment and so spotify won't work unless I change the country on my profile. I know what I need to do to fix it, but when I try and log in on the website, I get this error message: {"msg":"","error":"This form has expired. P...

  • Casual Listener
  • Hi guys,   I'm abroad at the moment and so spotify won't work unless I change the country on my profile. I know what I need to do to fix it, but when  I try and log in on the website, I...
  • MattSuda
  • Spotify Star
  • 1817 Views
  • 5 replies
  • 0 likes
  • 1817 Views
  • 5 replies
  • 0 likes

Solved!! starred songs keep getting unstarred

I am a spotify premium user and for a while now this has been going on where i lose a significant amount of starred songs when i log out and log back in again. I've been ignoring the problem every other time it happened however today i lost quite a l...

  • Casual Listener
  • I am a spotify premium user and for a while now this has been going on where i lose a significant amount of starred songs when i log out and log back in again. I've been ignoring the problem every ot...
  • MattSuda
  • Spotify Star
  • 188 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 188 Views
  • 3 replies
  • 0 likes

Login on Iphone 5s

Can soemone please explain why after signing up on premium service is firstly no actuall contact number to speak to a person and all the advertisement that says i can link through my iphone and listen to all my music anywhere. Well i cannot i am goin...

  • Newbie
  • Can soemone please explain why after signing up on premium service is firstly no actuall contact number to speak to a person and all the advertisement that says i can link through my iphone and liste...
  • MattSuda
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 239 Views
  • 1 replies
  • 0 likes

SERIOUSLY considering iTunes radio instead.

Why do you suck so much Spotify?!? SO many technical glitches, and software that runs like doggy doo doo on a hot summer day down my pants. I just want to listen to music through the PREMIEM SUBSCRIPTION I PAY FOR!!! Seriously considering iTunes Radi...

  • Casual Listener
  • Why do you suck so much Spotify?!? SO many technical glitches, and software that runs like doggy doo doo on a hot summer day down my pants.  I just want to listen to music through the PREMIEM SU...
  • MattSuda
  • Spotify Star
  • 583 Views
  • 3 replies
  • 0 likes
  • Premium
  • 583 Views
  • 3 replies
  • 0 likes

Can only login using credentials with web app

Hello, I initially set myself up as a free user and I decided to become a premium user using the free 30 day promo. I can login with my credentials successfully via webui using Chrome. I have installed the Spotify app via Google Play on my Android ph...

  • Newbie
  • Hello,   I initially set myself up as a free user and I decided to become a premium user using the free 30 day promo. I can login with my credentials successfully via webui using Chrome. &nb...
  • MattSuda
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Solved!! Wrong coutry?

Spotify said it thought I was in the wrong country, and now I cannot acces Spotify what so ever?

  • Newbie
  • Spotify said it thought I was in the wrong country, and now I cannot acces Spotify what so ever?
  • MattSuda
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 198 Views
  • 1 replies
  • 0 likes

Change password and email

Hi, I have the following problem: I wanted to change my password and my notiication email address for Spotify but the acount setting page does not let me do that. In regards to the email adress the page states that I have to change the email address ...

  • Music Fan
  • Hi,   I have the following problem: I wanted to change my password and my notiication email address for Spotify but the acount setting page does not let me do that. In regards to the email a...
  • MattSuda
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! Moved to another country and can't listen music

I moved to Italia. I was listening music first weeks but these days it says your country doesn't match with your profile. When i go my profile i can't change it because it is locked. I don't use italian credit card or bank card. How can I change it ?...

  • Visitor
  • I moved to Italia. I was listening music first weeks but these days it says your country doesn't match with your profile. When i go my profile i can't change it because it is locked. I don't use ital...
  • MattSuda
  • Spotify Star
  • 879 Views
  • 3 replies
  • 0 likes
  • Account
  • 879 Views
  • 3 replies
  • 0 likes

Solved!! 2 months free?

I signed up for Spotify Premium when I heard the ad - sign up in December in NZ, pay for one month and get two free. So why am I being charged in January? Also, who do I email about this? I can't find any contact info anywhere for this product I'm pa...

  • Newbie
  • I signed up for Spotify Premium when I heard the ad - sign up in December in NZ, pay for one month and get two free. So why am I being charged in January? Also, who do I email about this? I can't f...
  • MattSuda
  • Spotify Star
  • 407 Views
  • 2 replies
  • 0 likes
  • 407 Views
  • 2 replies
  • 0 likes

Reset Password without access to Email

I wonder if someone can help! I've bought a new phone and can't remember the password for my account. The email address is one I no longer have access to, so I can't reset the password thought conventional means. Could someone advise me on what to do...

  • Casual Listener
  • I wonder if someone can help! I've bought a new phone and can't remember the password for my account. The email address is one I no longer have access to, so I can't reset the password thought conven...
  • MattSuda
  • Spotify Star
  • 45091 Views
  • 3 replies
  • 2 likes
  • 45091 Views
  • 3 replies
  • 2 likes

Solved!! Moving to a family membership

My husband and I currenlty have two memberships with teenagers who are always nicking our accounts and logging us off. Family membership sounds like our answer but is there a way of inviting my husband to join my membership without him having to crea...

  • Regular
  • My husband and I currenlty have two memberships with teenagers who are always nicking our accounts and logging us off.  Family membership sounds like our answer but is there a way of inviting my...
  • MattSuda
  • Spotify Star
  • 1476 Views
  • 8 replies
  • 0 likes
  • Account
    Subscription
  • 1476 Views
  • 8 replies
  • 0 likes

Ive been abroad for more than 14 days...

Now i am not able to enter into my account to change to premium or to change my country settings....I know my account have been blocked!! How can I reenter to my account to change my settings?Thanks

  • Casual Listener
  • Now i am not able to enter into my account to change to premium or to change my country settings.... I know my account have been blocked!! How can I reenter to my account to change my settings? Tha...
  • MattSuda
  • Spotify Star
  • 338 Views
  • 3 replies
  • 0 likes
  • 338 Views
  • 3 replies
  • 0 likes

Premium Subscription Issues

I have a premium Subscription paid in full via gift card that doesn't expire till June. yet my account says I'm a free member, but under account details it clearly shows a paid membership with months left . What's the deal?

  • Newbie
  • I have a premium Subscription paid in full via gift card that doesn't expire till June. yet my account says I'm a free member, but under account details it clearly shows a paid membership with month...
  • MattSuda
  • Spotify Star
  • 459 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 459 Views
  • 1 replies
  • 0 likes

Solved!! sort it out!!

I am being charged twice for the same account how can I get this sorted? I can't cancel through my bank and obviously have no way of contacting anyone to help. I have cancelled my account, but it is still running as its open twice, therefore I am una...

  • Newbie
  • I am being charged twice for the same account how can I get this sorted? I can't cancel through my bank and obviously have no way of contacting anyone to help. I have cancelled my account, but it is ...
  • Jordi
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • Other
  • 142 Views
  • 1 replies
  • 0 likes

Cant save Albums from my followed Artists to my Account

Hi, I have a problem with my Account. When i want to Add more Albums from my followd artists the saved status dessapear a few Minutes after done it. I Have an Premium Account and the same issue on Windows and Android. For a few of my followed Artists...

  • Newbie
  • Hi, I have a problem with my Account. When i want to Add more Albums from my followd artists the saved status dessapear a few Minutes after done it. I Have an Premium Account and the same issue on Wi...
  • OviiiOne
  • Community Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 161 Views
  • 1 replies
  • 0 likes

Non-Latin Characters in Month DOB Field

See the screenshot, as you can see this is on the UK Spotify site... Very peculiar! Liam

  • Community Legend
  • See the screenshot, as you can see this is on the UK Spotify site... Very peculiar!   Liam
  • Merik
  • Community Legend
  • 177 Views
  • 3 replies
  • 0 likes
  • Account
  • 177 Views
  • 3 replies
  • 0 likes