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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83648 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104946 Views
10 replies
3 likes
I have a friend using spotify on my credit card ( with my permission) and I want to cancel the monthly recurring subscription on my credit card ( cannot reach my friend). I do not have access to his spotify account but do have the credit card on my n...
I have a friend using spotify on my credit card ( with my permission) and I want to cancel the monthly recurring subscription on my credit card ( cannot reach my friend). I do not have access to his ...
Spotify Star
9624 Views
4 replies
0 likes
I aws just looking through my reciepts for spotify and noticed that this last month I was charged $10 instead of the usual $5 for the student discount... Why? I'm still in college and would very much like a refund and to be getting charged $5 a month...
I aws just looking through my reciepts for spotify and noticed that this last month I was charged $10 instead of the usual $5 for the student discount... Why? I'm still in college and would very much...
Spotify Star
455 Views
1 replies
0 likes
HI!For some reason I had 2 spotify Accounts, one created with facebook and another with my mail. I used both depending on what device I connected, so I had playlists and selected songs.I tried to connect both to unify everything but I lost some playl...
HI! For some reason I had 2 spotify Accounts, one created with facebook and another with my mail. I used both depending on what device I connected, so I had playlists and selected songs. I tried to...
Spotify Star
271 Views
1 replies
0 likes
Hi there! So I currently have premium but I wanted to get the student discount. I tried following all the instructions but when I click Upgrate Now it brings me back to my normal subscription page. Even when I log out and log in again, so it's not gi...
Hi there! So I currently have premium but I wanted to get the student discount. I tried following all the instructions but when I click Upgrate Now it brings me back to my normal sub...
Newbie
2434 Views
6 replies
1 likes
Hi,I want to cancel my Premium account but I was charged today. Is possible that I cancel today and got a refound?? Thanks.
Hi, I want to cancel my Premium account but I was charged today. Is possible that I cancel today and got a refound?? Thanks.
Casual Listener
438 Views
3 replies
0 likes
I have had a premium account under the ID aboissonneau for more than a year. It was hacked and hijacked by someone using the email pietro.spotify@gmail.com. I was working with customer support, who made several unhelpful suggestions such as reestabli...
I have had a premium account under the ID aboissonneau for more than a year. It was hacked and hijacked by someone using the email pietro.spotify@gmail.com. I was working with customer su...
185 Views
0 replies
0 likes
I cancelled my spotify premium subscription before it expired but for some reason it is still working. It says that I am no longer subscribed but it is still working?
I cancelled my spotify premium subscription before it expired but for some reason it is still working. It says that I am no longer subscribed but it is still working?
Casual Listener
282 Views
2 replies
0 likes
I'm a premium user and want to turn off Connect, but it doesn't seem to be possible. I have a computer at home that's always on and a computer that I use at work. Sometimes I'll be listening to music at work and suddenly it'll stop playing and say th...
I'm a premium user and want to turn off Connect, but it doesn't seem to be possible. I have a computer at home that's always on and a computer that I use at work. Sometimes I'll be listen...
Casual Listener
470 Views
2 replies
0 likes
Ok for some reason lately I've been toying with the idea of getting rid of premium... I've been a premium user for a long time and thought I'd give the free version a try... I just made a new account and started listening on my phone... The ads reall...
Ok for some reason lately I've been toying with the idea of getting rid of premium... I've been a premium user for a long time and thought I'd give the free version a try... I just made a new account...
Music Fan
249 Views
1 replies
0 likes
Hi, My father-in-law asked me to help him upgrade the Premium account of my mother-in-law to Family, but just a week ago the payment of the Premium subscription has been charged and payed.How can my father-in-law upgrade without needlesly paying doub...
Hi, My father-in-law asked me to help him upgrade the Premium account of my mother-in-law to Family, but just a week ago the payment of the Premium subscription has been charged and payed. ...
Casual Listener
249 Views
2 replies
0 likes
Hi I previously paid for Spotify via Virgin Media, having taken up their offer a couple of years ago. However I'd now like to unlink the account from Virgin Media, so I'm paying Spotify directly. I've informed Virgin Media and they told me yesterday ...
Hi I previously paid for Spotify via Virgin Media, having taken up their offer a couple of years ago. However I'd now like to unlink the account from Virgin Media, so I'm paying Spotify dire...
Community Legend
389 Views
3 replies
0 likes
Hello spotify users, I just saw that the ps4 had an update for spotify so I tried to log in. I realize I had an facebook linked account that didnt' have an user name and password. I found the user name 121********* but when i went to set password I n...
Hello spotify users, I just saw that the ps4 had an update for spotify so I tried to log in. I realize I had an facebook linked account that didnt' have an user name and password. I fou...
Casual Listener
1334 Views
13 replies
0 likes
I have updated my account details, however I've gone back into my account and it's not up dated even though I was told my update was successful?Can you explain why this is and how I can rectify it to continue using spotify. Thanks Els
I have updated my account details, however I've gone back into my account and it's not up dated even though I was told my update was successful? Can you explain why this is and how I can recti...
Casual Listener
375 Views
2 replies
0 likes
I accidentally pressed something on my phone and now it says I am signed up for 7-Day Free Trial. It says if I don't cancel in 7 days, I will be charged. How in HELL Do I Cancel Free Trial Premium?! There is no "Cancel" button anywhere. Not on my pho...
I accidentally pressed something on my phone and now it says I am signed up for 7-Day Free Trial. It says if I don't cancel in 7 days, I will be charged. How in HELL Do I Cancel F...
Casual Listener
1145 Views
2 replies
0 likes
I am normally billed around the 25th. However i want to be billed around the first. Is it possible to change the date? Will it work if i just unsubscribe and then resubscribe may 1st?
I am normally billed around the 25th. However i want to be billed around the first. Is it possible to change the date? Will it work if i just unsubscribe and then resubscribe may 1st?
Spotify Star
203 Views
1 replies
0 likes
Please delete this account. Someone signed up with my e-mail address but it was not me. If I was ever to use Spotify myself I would want to use my own username.
Please delete this account. Someone signed up with my e-mail address but it was not me. If I was ever to use Spotify myself I would want to use my own username.
Spotify Star
201 Views
1 replies
0 likes
Are there any solution from Spotify to solve the problem?
Are there any solution from Spotify to solve the problem?
Spotify Star
294 Views
2 replies
0 likes
Hi All, I want to cancel my Spotify Premium but I don't remember my password. When I go to reset password, it tells me I am connected via Facebook. When I log in via Facebook, the account screen tells me I am on a free account and have no subscriptio...
Hi All, I want to cancel my Spotify Premium but I don't remember my password. When I go to reset password, it tells me I am connected via Facebook. When I log in via Facebook, the account sc...
Spotify Star
229 Views
1 replies
0 likes
Hi,When I go to spotify.com/nus and try to use NUS Extra to get the subscription, it just redirects me to the Account page and there's no option to enter my NUS card number. Please advise Thank you
Hi, When I go to spotify.com/nus and try to use NUS Extra to get the subscription, it just redirects me to the Account page and there's no option to enter my NUS card number. Please advis...
Spotify Star
247 Views
1 replies
0 likes
Is there a way that I could change my original premium plan to the student discount premium plan?
Is there a way that I could change my original premium plan to the student discount premium plan?
Spotify Star
408 Views
1 replies
0 likes
