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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75846 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93223 Views
9 replies
2 likes
Helo, I´m creating a premium account but the page rejects the credit card payment. I already tryed paying with two credit cards and in differente days. What can be happening? Thanks
Helo, I´m creating a premium account but the page rejects the credit card payment. I already tryed paying with two credit cards and in differente days. What can be happening? T...
156 Views
0 replies
0 likes
Has my subscription updated cause I can't log in it says I'm abroad 14 day error please check it on your side thanks
Has my subscription updated cause I can't log in it says I'm abroad 14 day error please check it on your side thanks
Spotify Star
185 Views
1 replies
0 likes
I signed up using an email address that rejects emails - use it to limit spam going into my normal address! So I cannot use that as contact so can't use the help form. I tried to get the free premium trial but it said my card number wouldn't let me h...
I signed up using an email address that rejects emails - use it to limit spam going into my normal address! So I cannot use that as contact so can't use the help form. I tried to get t...
Spotify Star
256 Views
1 replies
0 likes
Just moved to Japan and can't use Spotify anymore because you can't out of your billed cards county for more than 14 days. I tried changing my accounts country settings but apparently you need a bank card valid in that country, and since I'm only liv...
Just moved to Japan and can't use Spotify anymore because you can't out of your billed cards county for more than 14 days. I tried changing my accounts country settings but apparently you need a...
Spotify Star
343 Views
3 replies
0 likes
Hi, I set up a spotify account and got the 3 months of spotify premium for 99p. However there was a problem and my phone reset so spotify was deleted as it wasnt on the back up. I don't know the username or password for the account so cannot get back...
Hi, I set up a spotify account and got the 3 months of spotify premium for 99p. However there was a problem and my phone reset so spotify was deleted as it wasnt on the back up. I don't know the user...
Spotify Star
302 Views
1 replies
0 likes
Revived my PayPal receipts yesterday and I have been charged twice for my premium account. Once full price at £9.99 and the second with my student discount added at £4.99 I wish to keep my student discount premium account however if I don't revive a ...
Revived my PayPal receipts yesterday and I have been charged twice for my premium account. Once full price at £9.99 and the second with my student discount added at £4.99 I wish to keep my student di...
Spotify Star
240 Views
2 replies
0 likes
Last August I registered for spotify in Malaysia and started with the premium trial. At the end of August I had to move to the UK for studying purposes so I got to use the free trial for a few weeks until it ended and continued using spotify for free...
Last August I registered for spotify in Malaysia and started with the premium trial. At the end of August I had to move to the UK for studying purposes so I got to use the free trial for a few weeks ...
Spotify Star
476 Views
5 replies
0 likes
I got a "thanks for joining premium, your trial's about to be over" email and I've never used Spotify. I went online to Spotify.com. What a nightmare. No real customer service? Seriously? I've never used Spotify, and I've certainly never clicked a "c...
I got a "thanks for joining premium, your trial's about to be over" email and I've never used Spotify. I went online to Spotify.com. What a nightmare. No real customer service? Seriously? I'...
Casual Listener
265 Views
2 replies
0 likes
Hi My Spotify account seems to be hijacked. I was able to log in using Facebook but now my password and e-mail has been changed so I cant reset my password. This is a Spotify Premium account. Please help.
Hi My Spotify account seems to be hijacked. I was able to log in using Facebook but now my password and e-mail has been changed so I cant reset my password. This is a Spotify Premium account...
Casual Listener
389 Views
4 replies
0 likes
Can you log all devices out for me? Someone is useing my account
Can you log all devices out for me? Someone is useing my account
Spotify Star
262 Views
1 replies
0 likes
Hi,I am logged in with Facebook on Spotify, and my username are only a few numbers... is there any possibility to change this.Thanks for your participation.
Hi, I am logged in with Facebook on Spotify, and my username are only a few numbers... is there any possibility to change this. Thanks for your participation.
Spotify Star
221 Views
1 replies
0 likes
The playlist i have wont turn offline even do i I have turned it on!
The playlist i have wont turn offline even do i I have turned it on!
Spotify Star
189 Views
2 replies
0 likes
I forgot to renew my college account and was charged double the price. I was wondering if 1 free month could be added to compensate for the double-priced charge.
I forgot to renew my college account and was charged double the price. I was wondering if 1 free month could be added to compensate for the double-priced charge.
Spotify Star
178 Views
1 replies
0 likes
Hello, I cancelled my Premium subscription on this account at the end of last year but have still been getting charged! I cancelled it because I cancelled my Facebook and wanted an account that was indepedant of Facebook, which is on Premium. How can...
Hello, I cancelled my Premium subscription on this account at the end of last year but have still been getting charged! I cancelled it because I cancelled my Facebook and wanted an account t...
Spotify Star
186 Views
1 replies
0 likes
Okay so i've just bought a spotify giftcard from norway, but when i try to redeem it it just says "prepaid code is invalid for this country" when i'm in norway HELP please
Okay so i've just bought a spotify giftcard from norway, but when i try to redeem it it just says "prepaid code is invalid for this country" when i'm in norway HELP please 🙂
Spotify Star
172 Views
1 replies
0 likes
I purchased a Spotify subscription for 3 months in December for $1. I forgot to cancel my subscription, so the service extended it for 1 month for $10 until April 11, but now I want to cancel the subscription so I won't forget again. However, I canno...
I purchased a Spotify subscription for 3 months in December for $1. I forgot to cancel my subscription, so the service extended it for 1 month for $10 until April 11, but now I want to cancel t...
Spotify Star
288 Views
1 replies
0 likes
I have a Spotify premium account but it won't let me apply or change to the student discount, although I have a US card and a .edu. Please Help
I have a Spotify premium account but it won't let me apply or change to the student discount, although I have a US card and a .edu. Please Help
Spotify Star
247 Views
1 replies
1 likes
I just wanted to activate my account for the premium family spotify, after I realized that it didn't wirk, I read that I have to had an free account befor, which I hadnt, so now my account doesn't work. Do you know what I can do now to get it work?
I just wanted to activate my account for the premium family spotify, after I realized that it didn't wirk, I read that I have to had an free account befor, which I hadnt, so now my account doesn't wo...
Spotify Star
271 Views
2 replies
0 likes
Working in Italy, originally from UK. Trying to upgrade, website is saying Italian phone number is invalid. Any help folks?
Working in Italy, originally from UK. Trying to upgrade, website is saying Italian phone number is invalid. Any help folks?
Spotify Star
244 Views
1 replies
0 likes
I just recently switched over to a different bank, so I am moving all of my monthly subscriptions over to my new card. After switching my account details to the new card it took away my student discount and billed me a few days ago for the full price...
I just recently switched over to a different bank, so I am moving all of my monthly subscriptions over to my new card. After switching my account details to the new card it took away my student disco...
Spotify Star
248 Views
1 replies
0 likes
