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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 352359 Views
  • 901 replies
  • 105 likes
  • Account
  • 352359 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152305 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152305 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88338 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88338 Views
  • 68 replies
  • 10 likes

Solved!! Canceling Premium (Please Help)

Hi, I had signed up for Spotify premium on my Iphone in-app. I'm aware the steps to cancel the subscription are different in this case... I went to the App store and cancelled the subscription from there. When I log back in to my account, it still sh...

  • Casual Listener
  • Hi, I had signed up for Spotify premium on my Iphone in-app.  I'm aware the steps to cancel the subscription are different in this case...  I went to the App store and cancelled the subscri...
  • jcdukecrzy
  • Casual Listener
  • 305 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 305 Views
  • 2 replies
  • 0 likes

Ads are wrong language

Hello guys, I'm having issues with the advertisements. My Spotify's language settings are Dutch, which works fine. However, my ads are French 50% of the time, which I simply do not understand. This makes the ad useless for both me and Spotify, 'cause...

  • Regular
  • Hello guys, I'm having issues with the advertisements. My Spotify's language settings are Dutch, which works fine. However, my ads are French 50% of the time, which I simply do not understand. This m...
  • MattSuda
  • Spotify Star
  • 464 Views
  • 1 replies
  • 0 likes
  • Free
  • 464 Views
  • 1 replies
  • 0 likes

Solved!! Problem with finding the Toplists bar after the new update 2015

Sice the new update on my spotify I can't seem to find the toplist bar on the side. Can somebody tell me where to find it?I its annoying that your updates makes it harder to find things.

  • Newbie
  • Sice the new update on my spotify I can't seem to find the toplist bar on the side. Can somebody tell me where to find it? I its annoying that your updates makes it harder to find things. 
  • MattSuda
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 222 Views
  • 1 replies
  • 0 likes

Subscription to Primium

I upgraded to premium and got a 30 day free trial. But after checking it again it only gave me a 7 day free trial and will charge me on the 8th day. How do i get the full 30 day trial?

  • Newbie
  • I upgraded to premium and got a 30 day free trial. But after checking it again it only gave me a 7 day free trial and will charge me on the 8th day. How do i get the full 30 day trial?  
  • MattSuda
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Premium
  • 137 Views
  • 1 replies
  • 0 likes

Solved!! Update Details in Subscription and Payments doesn't give me options to update anything

'Update Details' in 'Subscription and Payments' doesn't give me options to update anything... and I'm paying more than 9.99 a month... How do I switch over to my student availability?

  • Casual Listener
  • 'Update Details' in 'Subscription and Payments' doesn't give me options to update anything... and I'm paying more than 9.99 a month... How do I switch over to my student availability?
  • MattSuda
  • Spotify Star
  • 276 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 276 Views
  • 4 replies
  • 0 likes

Username won't change after connecting it to Facebook

Hi, I just connected my account to Facebook but my username won't change to my actual name. How can I make it do this? Thanks

  • Newbie
  • Hi,   I just connected my account to Facebook but my username won't change to my actual name. How can I make it do this?   Thanks
  • Jordi
  • Community Legend
  • 1511 Views
  • 1 replies
  • 2 likes
  • Account
  • 1511 Views
  • 1 replies
  • 2 likes

Incorrect email.

I keep getting a message that I can't login to spotify using my facebook account (when using the desktop cliet). I followed a link to set a password for mobile devices and it is sending the email to How can I get my account to have the correct email ...

  • Casual Listener
  • I keep getting a message that I can't login to spotify using my facebook account (when using the desktop cliet). I followed a link to set a password for mobile devices and it is sending the email to ...
  • lloose
  • Casual Listener
  • 142 Views
  • 2 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 142 Views
  • 2 replies
  • 0 likes

Can't update payment details

I have clicked the update button to fix my payment issue a hundred times and nothing comes up for me to fix it. It just keeps going back to the same page with that darn button again and again! Help??

  • Newbie
  • I have clicked the update button to fix my payment issue a hundred times and nothing comes up for me to fix it. It just keeps going back to the same page with that darn button again and again! Help??
  • ErickRGuetta
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
    Unlimited
  • 196 Views
  • 1 replies
  • 0 likes

Solved!! Want to switch from Premium to Student Discount

Hi, I already have a premium account but I want to switch to the student discounted premium. I've checked other solutions to see how I'm supposed to switch to the student discount but nothing seems to be working for me. I went to the student discount...

  • Newbie
  • Hi, I already have a premium account but I want to switch to the student discounted premium. I've checked other solutions to see how I'm supposed to switch to the student discount but nothing seems t...
  • ErickRGuetta
  • Community Legend
  • 1332 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1332 Views
  • 4 replies
  • 0 likes

Student Discount Offer

Whenever I click the student discount offer on the home page, spotify asks me to sign in. I use my facebook account so I click "sign in with facebook". Then once I sign in it just takes me to my account where it says "Get Premium". I click that and t...

  • Casual Listener
  • Whenever I click the student discount offer on the home page, spotify asks me to sign in.  I use my facebook account so I click "sign in with facebook".  Then once I sign in it just takes m...
  • Taylor
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 196 Views
  • 1 replies
  • 0 likes

Changed my Facebook email and now I can't access old account

I changed my facebook email since yahoo deactivated itWhen I logged into spotify it created a whole brand new account.All my music is down and I have no way to access the old account. I can even see my old account when I search my name.Even when I lo...

  • Casual Listener
  • I changed my facebook email since yahoo deactivated it When I logged into spotify it created a whole brand new account. All my music is down and I have no way to access the old account.  I ca...
  • Taylor
  • Community Legend
  • 419 Views
  • 5 replies
  • 0 likes
  • Login
  • 419 Views
  • 5 replies
  • 0 likes

student discount

Will my premium service charges be dropped to the student rate nexy month?

  • Newbie
  • Will my premium service charges be dropped to the student rate nexy month?
  • Taylor
  • Community Legend
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

American student abroad

hey, i'm an american student living abroad...and with that i mean an american citizen going to an american online school...the problem is, that i can't change the countries in my settings (it shows me the country i'm currently in greyed out), so i ca...

  • Casual Listener
  • hey, i'm an american student living abroad...and with that i mean an american citizen going to an american online school...the problem is, that i can't change the countries in my settings (it shows m...
  • sneezydiezy
  • Casual Listener
  • 212 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
  • 212 Views
  • 2 replies
  • 0 likes

Playlists completely ruined

Hello, since the latest update spotify has been acting really crazy. The titles of the songs are messed up, the name of a song and the song spotify actually plays are completely different. My starred playlist is completely messed up too, it's gone. I...

  • Regular
  • Hello, since the latest update spotify has been acting really crazy. The titles of the songs are messed up, the name of a song and the song spotify actually plays are completely different.   M...
  • ToolboxT
  • Roadie
  • 864 Views
  • 6 replies
  • 1 likes
  • Account
  • 864 Views
  • 6 replies
  • 1 likes

Solved!! Does upgrading to Premium change the normal date of the bill?

I upgraded from Unlimited to Premium via my student email.I got an email right afterwards (19.02.2015) with a bill for te 4,99€ to pay till 02.03.2015) even while already having paid for that month. Because I use that email account only for Spotify I...

  • Casual Listener
  • I upgraded from Unlimited to Premium via my student email. I got an email right afterwards (19.02.2015) with a bill for te 4,99€ to pay till 02.03.2015) even while already having paid for that month...
  • Telekinese
  • Casual Listener
  • 198 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 198 Views
  • 2 replies
  • 0 likes

error using spotify abroad

Hello! At present I am in a different country than mines, and I have problems using sportify. It says than I have to uldate my account because the country in my settings is different than my actually country. ¿Anyone knows any solution for it? thanks...

  • Casual Listener
  • Hello! At present I am in a different country than mines, and I have problems using sportify. It says than I have to uldate my account because the country in my settings is different than my actually...
  • papele
  • Casual Listener
  • 206 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 206 Views
  • 4 replies
  • 0 likes

Can't unlink a Spotify Account from my Facebook account

Hey!I had an account from USA linked to my Facebook page and I don't want it to be like that anymore. I live in Chile, and i have another account that I want to link to my facebook account. The problem is that as I'm actually in Chile, I can't log in...

  • Casual Listener
  • Hey! I had an account from USA linked to my Facebook page and I don't want it to be like that anymore.   I live in Chile, and i have another account that I want to link to my facebook accou...
  • dnaviaza
  • Casual Listener
  • 175 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 175 Views
  • 2 replies
  • 0 likes

dodgy subscription

just cancelled my subscription as after the free 7 day trial expired, I upgraded. One message is telling me I'm getting another 30 days for free - another is telling me I'm being charged £10 tomorrow unless I cancel. Now I'm not terribly efficient at...

  • Newbie
  • just cancelled my subscription as after the free 7 day trial expired, I upgraded. One message is telling me I'm getting another 30 days for free - another is telling me I'm being charged £10 tomorrow...
  • Taylor
  • Community Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 183 Views
  • 1 replies
  • 0 likes

Don't have access to old email address so can't reset password

I have a Premium Account which I set up a few years ago. I lost the password to this a while back but I don't have access to the email address I used to set the account up, so I can't reset the password, and hence can't get into the account. I am hav...

  • Regular
  • I have a Premium Account which I set up a few years ago. I lost the password to this a while back but I don't have access to the email address I used to set the account up, so I can't reset the passw...
  • Debora1
  • Regular
  • 19119 Views
  • 11 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 19119 Views
  • 11 replies
  • 0 likes