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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 475 Views
  • 0 replies
  • 7 likes
  • Security
  • 475 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 441148 Views
  • 968 replies
  • 108 likes
  • Account
  • 441148 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1196092 Views
  • 119 replies
  • 116 likes
  • Account
  • 1196092 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107111 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107111 Views
  • 70 replies
  • 11 likes

NUS Discount Not Working

Hi there, just got a new NUS card and i'm trying to sign up and get the 50% discount. However when I click the link to do this it lets me put my card number in and my date of birth and I click submit and nothing happens. The page just refreshes itsel...

  • Newbie
  • Hi there, just got a new NUS card and i'm trying to sign up and get the 50% discount. However when I click the link to do this it lets me put my card number in and my date of birth and I click submit...
  • MattSuda
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 191 Views
  • 1 replies
  • 0 likes

Unable to change country

Hi My country settings seems to be set to US which I discovered after being unable to play certain tracks. I live in Denmark (and have all my life), but I am unable to change my country in my account settings. The field is read only. Thank you in adv...

  • Music Fan
  • Hi   My country settings seems to be set to US which I discovered after being unable to play certain tracks. I live in Denmark (and have all my life), but I am unable to change my country in m...
  • MattSuda
  • Spotify Star
  • 324 Views
  • 7 replies
  • 0 likes
  • Account
    Subscription
  • 324 Views
  • 7 replies
  • 0 likes

Spotify Student

Hi I recently finished my first year on Spotify Student. I got an email on 28h Feb saying that I could get another year on Student if I signed in using Unidays, which I did. I have now been billed £9.99 for premium, and when I try and sign up again t...

  • Casual Listener
  • Hi   I recently finished my first year on Spotify Student. I got an email on 28h Feb saying that I could get another year on Student if I signed in using Unidays, which I did. I have now ...
  • MattSuda
  • Spotify Star
  • 410 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 410 Views
  • 7 replies
  • 0 likes

How to apply my NUS discount to my Premium?

Hi, I have been trying apply my NUS discount on to my current account. I can't seem to find it anywhere and I have used the link which should guide. I got premium with the 99p for 3 months deal. It's now finished and I'm back to free. Do I need to pa...

  • Newbie
  • Hi, I have been trying apply my NUS discount on to my current account. I can't seem to find it anywhere and I have used the link which should guide. I got premium with the 99p for 3 months deal. It's...
  • MattSuda
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 157 Views
  • 1 replies
  • 0 likes

How to remove tweet the beat ads?

Hello, I am a paying user and have been at least as long Spotify didn't have any ads. Now it seems, even though I am a paying customer I will get ads: http://www.theverge.com/2015/4/13/8398673/spotify-twitter-rihanna-spam-ads This is basically like t...

  • Music Fan
  • Hello,   I am a paying user and have been at least as long Spotify didn't have any ads. Now it seems, even though I am a paying customer I will get ads: http://www.theverge.com/2015/4/13/83986...
  • MattSuda
  • Spotify Star
  • 256 Views
  • 2 replies
  • 0 likes
  • Premium
  • 256 Views
  • 2 replies
  • 0 likes

Need to cancel a subscription I pay for but don't have access to.

My girlfriend and I broke up about a month ago, I payed for her spotify on her account, and she refuses to cancel it on her own. So how would I go about cancelling that? I don't want to keep getting charged $11 a month.

  • Newbie
  • My girlfriend and I broke up about a month ago, I payed for her spotify on her account, and she refuses to cancel it on her own. So how would I go about cancelling that? I don't want to keep getting ...
  • MattSuda
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 227 Views
  • 1 replies
  • 0 likes

Login with a deleted Facebook account?

A friend is trying to register with an email-adress that's previously been used through Facebook. The Facebook account is deleted, so she can't log in that way. When she asks for a new password, it says that she has to ask Facebook for a new password...

  • Newbie
  • A friend is trying to register with an email-adress that's previously been used through Facebook. The Facebook account is deleted, so she can't log in that way. When she asks for a new password, it s...
  • MattSuda
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 169 Views
  • 1 replies
  • 0 likes

Lost my original account

Hi there, I set up a Spotify account using Facebook.I also had this account as premium. Like a fool I somehow managed to disconnect this from Facebook, making the account effectively disappear. Is there any way to recover my account, or do I give it ...

  • Newbie
  • Hi there, I set up a Spotify account using Facebook. I also had this account as premium.   Like a fool I somehow managed to disconnect this from Facebook, making the account effectively disap...
  • MattSuda
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 150 Views
  • 1 replies
  • 0 likes

Solved!! unable to connect to facebook

I'm a premium user trying to connect my spotify account to my facebook account in order to share music with friends. I tried to do this via the "Connect to Facebook" button within the OS X client and after asking for my login details, it simply shift...

  • Casual Listener
  • I'm a premium user trying to connect my spotify account to my facebook account in order to share music with friends. I tried to do this via the "Connect to Facebook" button within the OS X client and...
  • MattSuda
  • Spotify Star
  • 295 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 295 Views
  • 3 replies
  • 0 likes

Solved!! Will I lose someone else's shared playlist if they close their account?

Will I lose someone else's shared playlist if they close their account? What is the easiest way to keep them before they close account? Do I have to go through and duplicate them myself or is there an easier way? Thanks in advance....

  • Newbie
  •     Will I lose someone else's shared playlist if they close their account?   What is the easiest way to keep them before they close account? Do I have to go through and duplicate ...
  • MattSuda
  • Spotify Star
  • 374 Views
  • 1 replies
  • 0 likes
  • Other
  • 374 Views
  • 1 replies
  • 0 likes

Need Help with Family Plan

Hi, Me and all of my family has already an existing Spotify account. We would like to upgrade to Family Plan, what should I do next once I bought the plan? Thank you and any help would be appreciated.

  • Regular
  • Hi,   Me and all of my family has already an existing Spotify account.   We would like to upgrade to Family Plan, what should I do next once I bought the plan?   Thank you a...
  • MattSuda
  • Spotify Star
  • 162 Views
  • 2 replies
  • 0 likes
  • Premium
  • 162 Views
  • 2 replies
  • 0 likes

I cant log in with facebook

When i try to log in with my facebook account it says that the username or password is incorrecto, but i put it correctly , it always says error... Its not fair because i paid premium account , and i cant log in , not even in the page of spotify

  • Regular
  • When i try to log in with my facebook account it says that the username or password is incorrecto, but i put it correctly , it always says error... Its not fair because i paid premium account , and i...
  • MattSuda
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 161 Views
  • 1 replies
  • 0 likes

Up grade my family plan

I want add a new member of my family, how can i do?. I have 2 family member and i needd one more. Thank.

  • Newbie
  • I want add a new member of my family, how can i do?. I have 2 family member  and  i needd one more. Thank.
  • MattSuda
  • Spotify Star
  • 274 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 274 Views
  • 3 replies
  • 0 likes

Cancel/determin account

I need help to cancel my account mantarmusic since it is old and I need the emailadress in my latest account. I cant find anywhere to delete it at all? Please help.

  • Casual Listener
  • I need help to cancel my account mantarmusic since it is old and I need the emailadress in my latest account. I cant find anywhere to delete it at all? Please help.
  • MattSuda
  • Spotify Star
  • 260 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 260 Views
  • 4 replies
  • 0 likes

Lo que pasa es que yo ingrese una tarjeta de 300 pesos y ahora no me hacen válido el pago

Yo Ingrese el número de tarjeta para que me cobrarán Una promoción que tiene Spotify para tener una cuenta premium por 3 meses y ahora que ingresó mi numero de tarjeta para renovar mi pago de premium ya no me aceptan la tarjeta porque dice que ya ha ...

  • Newbie
  • Yo Ingrese el número de tarjeta para que me cobrarán Una promoción que tiene Spotify para tener una cuenta premium por 3 meses y ahora que ingresó mi numero de tarjeta para renovar mi pago de premium...
  • MattSuda
  • Spotify Star
  • 1019 Views
  • 2 replies
  • 0 likes
  • 1019 Views
  • 2 replies
  • 0 likes

Perdida de email y contraseña

Hola ,he perdido el email con el que me registré en su momento y no me acuerdo de mi contraseña,por tanto no puedo cambiar ni mi email ni mi contraseña,de momento accedo por mi cuenta de facebook.Que puedo hacer?

  • Newbie
  • Hola ,he perdido el email con el que me registré en su momento y no me acuerdo de mi contraseña,por tanto no puedo cambiar ni mi email ni mi contraseña,de momento accedo por mi cuenta de facebook.Que...
  • MattSuda
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Security
  • 253 Views
  • 1 replies
  • 0 likes

Change country and availability of music

My Spotify account was created in The Netherlands and I would like to change it to Australia where I currently live. The reason is that I want to listen to songs or add them to my playlists, but can't because they're not available in The Netherlands....

  • Newbie
  • My Spotify account was created in The Netherlands and I would like to change it to Australia where I currently live. The reason is that I want to listen to songs or add them to my playlists, but ca...
  • MattSuda
  • Spotify Star
  • 7527 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 7527 Views
  • 3 replies
  • 0 likes

Bogus

I revoked my rights for spotify to bill my account and cancelled my free trial and they still charged me. What they did was illegal so I can take legal action if not refunded. Please take care of this

  • Newbie
  • I revoked my rights for spotify to bill my account and cancelled my free trial and they still charged me. What they did was illegal so I can take legal action if not refunded. Please take care of this
  • MattSuda
  • Spotify Star
  • 304 Views
  • 3 replies
  • 0 likes
  • 304 Views
  • 3 replies
  • 0 likes

Spotify Premium Overseas

Hi I am from Singapore but i am currently having my exchange program in Germany. If I sign up for the student discount, will the spotify premium still work when I return to Singapore in August? (I have a Unidays account as I have an Edu email from Ge...

  • Newbie
  • Hi I am from Singapore but i am currently having my exchange program in Germany.   If I sign up for the student discount, will the spotify premium still work when I return to Singapore in Augu...
  • MattSuda
  • Spotify Star
  • 607 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 607 Views
  • 1 replies
  • 0 likes

Can't Upgrade/Subscribe Link Redirect/Ummm...

Here's the scoop. I sent this to your customer service team just to be told to check FAQs and search here which I already did or I could make a twitter account just so I could get tweeted back to check FAQs or search here. NOPE. My premium expired. I...

  • Casual Listener
  • Here's the scoop. I sent this to your customer service team just to be told to check FAQs and search here which I already did or I could make a twitter account just so I could get tweeted back t...
  • MattSuda
  • Spotify Star
  • 391 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 391 Views
  • 2 replies
  • 0 likes