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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75789 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93192 Views
9 replies
2 likes
I have a premium account that is working on my Vodafone phone . However virgin is coming up with error I need a premium account so can't. Sign in . My details have always been saved on virgin ,this is the first time I been asked to sign in .
I have a premium account that is working on my Vodafone phone . However virgin is coming up with error I need a premium account so can't. Sign in . My details have always been saved on virgin ,this i...
Spotify Star
322 Views
2 replies
0 likes
t I have just moved to France from US and I am trying to update my account to note the country. It will not allow me to do this on the profile edit. Is there a way to change my setting to France now so I can continue to use Spotify? The profile edit ...
t I have just moved to France from US and I am trying to update my account to note the country. It will not allow me to do this on the profile edit. Is there a way to change my setting to France now ...
Spotify Star
333 Views
1 replies
0 likes
Hey! I opened my account in another country and now i cannot log in in my residence country, how can i change my country settings if can't even log in? Or can i delete that account and re-use my email to re-open my account with the new settings and s...
Hey! I opened my account in another country and now i cannot log in in my residence country, how can i change my country settings if can't even log in? Or can i delete that account and re-use my emai...
Spotify Star
361 Views
1 replies
0 likes
Hi. I purchased 3 months of spotify with this offer you had during Christmas. However, I do not wish to keep paying for the service, and my three months ended last week. I cancelled my subscription the day before this happened, getting your mail sayi...
Hi. I purchased 3 months of spotify with this offer you had during Christmas. However, I do not wish to keep paying for the service, and my three months ended last week. I cancelled my subscription t...
Spotify Star
307 Views
1 replies
0 likes
Hi, Logging on to spotify (free account), the system indicates that my country doens't match my profile. I am in The Netherlands, which is also in my profile. ??????? I have a satelite internet connection, which i suspect to cause this indication. An...
Hi, Logging on to spotify (free account), the system indicates that my country doens't match my profile. I am in The Netherlands, which is also in my profile. ??????? I have a satel...
Spotify Star
215 Views
1 replies
0 likes
I Accidentally subscribed to premium on an unused account that was signed in on my Device while trying to subscribe for my main account.I was charged twice but didn't pay much attention since it was a very small promotion price.I recently unsubscribe...
I Accidentally subscribed to premium on an unused account that was signed in on my Device while trying to subscribe for my main account. I was charged twice but didn't pay much attention since it wa...
Spotify Star
984 Views
1 replies
1 likes
Hi Just registered for my free 30 days but it shows my pre paid days will run out on 02/04/2015. What should i do?
Hi Just registered for my free 30 days but it shows my pre paid days will run out on 02/04/2015. What should i do?
Spotify Star
185 Views
1 replies
0 likes
My premium subscription was going to be renewed on the 28th. However, I cancelled it in my account on the 27th and have the email to prove it. Despite this, my credit card was charged 9.99 to renew my subscription on the 28th! How do I contact Spotif...
My premium subscription was going to be renewed on the 28th. However, I cancelled it in my account on the 27th and have the email to prove it. Despite this, my credit card was charged 9.9...
Spotify Star
230 Views
1 replies
0 likes
I was going t o cancel my subscription and go back to regular but they gave me the option to go through my carrier, Sprint, to do a free 3 mos. However, when I click on the link, an error comes up and I can't do it. Is there another way to utilize th...
I was going t o cancel my subscription and go back to regular but they gave me the option to go through my carrier, Sprint, to do a free 3 mos. However, when I click on the link, an error comes...
Spotify Star
289 Views
1 replies
0 likes
I was recently alerted by my phone company that they can provide a 6 month trial to spotify. So i followedthe instructions to get it. But apparently the internet fell out at some point and it crashed (google) but now i cant access it and the trial ia...
I was recently alerted by my phone company that they can provide a 6 month trial to spotify. So i followedthe instructions to get it. But apparently the internet fell out at some point and it crashed...
Spotify Star
222 Views
1 replies
0 likes
Hi, I just subscribed to an introductory offer in Spain (3 months of spotify premium for 0,99€ in total). There didn't seem to be any problems when subscribing, but now I go into my account and it says that I will be charged 9,99€ monthly. it's not w...
Hi, I just subscribed to an introductory offer in Spain (3 months of spotify premium for 0,99€ in total). There didn't seem to be any problems when subscribing, but now I go into my account ...
Spotify Star
198 Views
1 replies
0 likes
I did a trial with Spotify for 3 months free for $.99 or $1. Can't quite remember. Either way, I cancelled premium so I wouldn't be charged, and I was charged any way. Who do I need to talk to when Spotify hasn't answered my emails?
I did a trial with Spotify for 3 months free for $.99 or $1. Can't quite remember. Either way, I cancelled premium so I wouldn't be charged, and I was charged any way. Who do I need to talk to when S...
Spotify Star
222 Views
1 replies
1 likes
My account is set to charge my card every 28th of the month, but I would like to change it to the 2nd. How do I do it?
My account is set to charge my card every 28th of the month, but I would like to change it to the 2nd. How do I do it?
Spotify Star
296 Views
1 replies
0 likes
About a month ago I had some bad account stuff with it being hacked and music deleted etc. As result of that, staff members halted my subscription which was a Student Premium. I didn't reapply at the time and forgot about it. Yesterday my account tra...
About a month ago I had some bad account stuff with it being hacked and music deleted etc. As result of that, staff members halted my subscription which was a Student Premium. I didn't reapply at the...
Spotify Star
232 Views
1 replies
0 likes
Hey, I forgot to apply my student discount for the last month, can I still get it somehow to get half the money back that I paid?
Hey, I forgot to apply my student discount for the last month, can I still get it somehow to get half the money back that I paid?
Spotify Star
246 Views
1 replies
0 likes
Hello, I've been trying to set up a device password to help me login at work. Our work uses a pretty intense firewall and I have to sign in via proxy. Worked great for a while, but now I can't even log in. At home, I log in through Facebook, but when...
Hello, I've been trying to set up a device password to help me login at work. Our work uses a pretty intense firewall and I have to sign in via proxy. Worked great for a while, but now I can...
Casual Listener
411 Views
2 replies
0 likes
Hi, I am about to upgrade to premium - my free trial will expire soon. On how many device can I install and use spotify? Cheers,Szabolcs
Hi, I am about to upgrade to premium - my free trial will expire soon. On how many device can I install and use spotify? Cheers, Szabolcs
Spotify Star
614 Views
1 replies
0 likes
Hi, I signed up for Spotify premium when it was 3 months for $.99. I have not been able to access my account at all and Spotify Cares assured me that there was no account associated with my email. I just got charged for the $10 regular charge despite...
Hi, I signed up for Spotify premium when it was 3 months for $.99. I have not been able to access my account at all and Spotify Cares assured me that there was no account associated with my email. I ...
Spotify Star
412 Views
4 replies
0 likes
Hi. So I was trying premium for 7 days but I decided to add my credit card for that 1.5 USD offer for 3 months...but now it keeps telling me to upgrade or suscribe. What will happen now? Has a charge been done to my credit card? Or will it be made wh...
Hi. So I was trying premium for 7 days but I decided to add my credit card for that 1.5 USD offer for 3 months...but now it keeps telling me to upgrade or suscribe. What will happen now? Has a charge...
Spotify Star
204 Views
1 replies
0 likes
