Hi I have been trying to delete my spotify account for a week can you please delete it

• user-removed
• Visitor
• 2015-04-23 1:21:09 AM
• 2015-04-23 10:23:14 AM
• MattSuda
• Spotify Star
• 166 Views
• 1 replies
• 0 likes

can't get premium for spotify

I'm trying to get premium but I continue to get this message "Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service team who can help you further." what do i do and what does t...

• jkelly1990
• Newbie
• I'm trying to get premium but I continue to get this message "Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service team who ...
• 2015-04-23 2:09:03 AM
• 2015-04-23 10:22:55 AM
• atom1989
• Community Legend
• 187 Views
• 1 replies
• 0 likes
• Premium

Problems Getting Student Discount

I am currently paying for spotify premium $9.99 a month. I learned about the spotify students plan which is $5 a month. I am currently attending Valparaiso University in Valparaiso, IN. If I am unable to switch to this new plan by April, 25th, which ...

• Jjdrock95
• Newbie
• I am currently paying for spotify premium $9.99 a month. I learned about the spotify students plan which is $5 a month. I am currently attending Valparaiso University in Valparaiso, IN. If I am ...
• 2015-04-23 3:44:49 AM
• 159 Views
• 0 replies
• 0 likes
• Account

I need help with my premium account!!

Please, is there someone who has had a similar problem, see conversation below? Spotify Support called my problem with my premium account a digital limbo and asked me for payment transaction details, which I provided. Since then it has been absolutel...

• user-removed
• Visitor
• Please, is there someone who has had a similar problem, see conversation below? Spotify Support called my problem with my premium account a digital limbo and asked me for payment transaction details,...
• 2012-04-23 5:36:05 PM
• 2015-04-23 1:16:27 AM
• user-removed
• Not applicable
• 1022 Views
• 3 replies
• 0 likes

mp3 question

I guess I am the right place. I have just found out about this website and I am not very tech savvy. I wanted to know how to download music from the computer onto an mp3 player? I read some things online but they seem really complicated. I was hoping...

• katie1
• Newbie
• I guess I am the right place. I have just found out about this website and I am not very tech savvy. I wanted to know how to download music from the computer onto an mp3 player? I read some things on...
• 2015-04-22 11:04:59 PM
• 2015-04-22 11:23:08 PM
• Jordi
• Community Legend
• 252 Views
• 1 replies
• 0 likes
• Free

Charged £9.99 but still free service

Hi, I recently contacted the support team to help me out with my spotify. I cancelled my spotify premium before it was due to renue as I'm opening a new bank account and want to use that account for subscriptions like Spotify! However I was still cha...

• tombennett25
• Regular
• Hi,   I recently contacted the support team to help me out with my spotify. I cancelled my spotify premium before it was due to renue as I'm opening a new bank account and want to use that acc...
• 2015-04-21 10:30:57 PM
• 2015-04-22 10:43:47 PM
• MattSuda
• Spotify Star
• 411 Views
• 8 replies
• 0 likes
• Account
  Free
  Premium
  Subscription

wrong country in my profile

I live in Canada but my profile states that I live in the US.. I cannot seem to change the country setting therefore I cannot register for the premium trial. Can this be fixed please

• murbot78
• Casual Listener
• I live in Canada but my profile states that I live in the US.. I cannot seem to change the country setting therefore I cannot register for the premium trial.  Can this be fixed please
• 2015-04-22 3:41:06 AM
• 2015-04-22 10:32:59 PM
• murbot78
• Casual Listener
• 186 Views
• 2 replies
• 0 likes
• Account

Cant Upgrade to Free

Since 04/14/2015 i've tried to subscribe on Spoitfy Premium but my card is rejected, i'm from Brazil, i have fundsbut when i try to buy the page says: Opa, parece que seu cartão ou serviço de pagamento está num dia ruim. Não se preocupe, nada foi cob...

• marcos_gomes99
• Newbie
• Since 04/14/2015 i've tried to subscribe on Spoitfy Premium but my card is rejected, i'm from Brazil, i have funds but when i try to buy the page says:   Opa, parece que seu cartão ou serviço...
• 2015-04-21 9:51:27 PM
• 2015-04-22 9:32:39 PM
• MichaelW
• Community Legend
• 178 Views
• 1 replies
• 0 likes
• Account
  Free
  Login
  Premium
  Security
  Unlimited

STOP Double Charging Me

I have been wiating for a response for months from Spotify about being double-charged for two accounts. One I closed back in December. Is it impossible to get a response from your Support Desk? Do you have so many issues that you can't get back to pa...

• kbsherman07
• Casual Listener
• I have been wiating for a response for months from Spotify about being double-charged for two accounts.  One I closed back in December.  Is it impossible to get a response from your Support...
• 2015-04-22 7:35:25 PM
• 2015-04-22 9:07:54 PM
• kbsherman07
• Casual Listener
• 254 Views
• 2 replies
• 0 likes
• Subscription

Spotify "Free" Question- Stops playing after a few hours or less??

With the latest few Spotify updates- I noticed yesterday while playing my music after a period of time, not using my computer, which to mention, when I listen to my Spotify, its used more of a stereo than a computer. Spotify stopped working with a me...

• Beccaflowers7
• Music Fan
• With the latest few Spotify updates- I noticed yesterday while playing my music after a period of time, not using my computer, which to mention, when I listen to my Spotify, its u...
• 2015-04-22 7:09:40 PM
• 173 Views
• 0 replies
• 0 likes

Signed up for Spoitify Student, charged for Premium

HelloI had signed up for the Discount for Students subscription and am still affiliated with my University. However, when I checked my bank account, I'm being charged for the full premium price. I then checked my account on the website and found that...

• jvdraper
• Newbie
• Hello I had signed up for the Discount for Students subscription and am still affiliated with my University. However, when I checked my bank account, I'm being charged for the full premium price. I ...
• 2015-04-22 5:52:43 PM
• 2015-04-22 6:00:11 PM
• atom1989
• Community Legend
• 163 Views
• 1 replies
• 0 likes
• Account
  Other
  Premium

Double Charged for Spotify Premium

Hi, After viewing my account statement, I have noticed that I have been double charged for using Spotify Premium for a month. What should I do about this issue?

• Fiona01
• Newbie
• Hi,   After viewing my account statement, I have noticed that I have been double charged for using Spotify Premium for a month. What should I do about this issue? 
• 2015-04-22 4:20:29 AM
• 2015-04-22 5:51:20 PM
• user-removed
• Not applicable
• 295 Views
• 6 replies
• 0 likes
• Account
  Premium
  Subscription

Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

n/a 

• roughie3
• Casual Listener
• n/a  
• 2015-04-22 4:45:29 PM
• 124 Views
• 0 replies
• 0 likes
• Account
  Subscription

Someone hijacked my account

I'm still linked through Facebook, but they somehow got in there and changed the email address to theirs. HOW CAN I KICK THEM OUT AND FIX THIS?!?

• Jackcusteau
• Casual Listener
• I'm still linked through Facebook, but they somehow got in there and changed the email address to theirs. HOW CAN I KICK THEM OUT AND FIX THIS?!?
• 2015-04-21 10:31:42 PM
• 2015-04-22 3:32:36 PM
• Jackcusteau
• Casual Listener
• 292 Views
• 6 replies
• 0 likes
• Security

problems with account

I started to use spotify free, I uopgrdaed to premium at a cost of £9.99 per month, spotify are collecting the payments howver i have not recived the premium version. The system thinks I am on the free version. I have tried to raise this with spotify...

• Eldog1000
• Newbie
• I started to use spotify free, I uopgrdaed to premium at a cost of £9.99 per month, spotify are collecting the payments howver i have not recived the premium version. The system thinks I am on the fr...
• 2015-04-22 1:47:55 PM
• 2015-04-22 1:50:35 PM
• atom1989
• Community Legend
• 225 Views
• 1 replies
• 0 likes
• Account

unsync devices? play two different songs on two devices?

I'm trying to play different songs on my computer and my phone, but they are synced. is there any way i can unsync them and play two different songs at the same time on different device?

• biancapugliesi
• Casual Listener
• I'm trying to play different songs on my computer and my phone, but they are synced. is there any way i can unsync them and play two different songs at the same time on different device?
• 2015-04-22 1:46:09 AM
• 2015-04-22 12:01:12 PM
• atom1989
• Community Legend
• 651 Views
• 1 replies
• 1 likes
• Account
  Other
  Premium

Wrong password and email, help!

So I just signed up and realized the email I used was an email I don't have the password to anymore. Any help? I have also must have put a typo when I signed up on here because it keeps saying my password is incorrect. I linked my paypal account with...

• emfine8
• Newbie
• So I just signed up and realized the email I used was an email I don't have the password to anymore. Any help? I have also must have put a typo when I signed up on here because it keeps saying my pas...
• 2015-04-22 1:40:52 AM
• 2015-04-22 11:55:02 AM
• atom1989
• Community Legend
• 220 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Charged more than four times and can't upgrade

Please help I was trying to sign up for apology student discount but it kept giving me an error when I tried to put the school, now I still can't do it but I have been charged 4 times the 4.99, I don't know what to do in this case

• Paolazhuin89
• Newbie
• Please help I was trying to sign up for apology student discount but it kept giving me an error when I tried to put the school, now I still can't do it but I have been charged 4 times the 4.99, I don...
• 2015-04-22 3:14:02 AM
• 2015-04-22 11:53:00 AM
• atom1989
• Community Legend
• 188 Views
• 2 replies
• 0 likes
• Account

Unable to cancel subscription

Hello, I moved abroad and bought a second subscription to Spotify. I would like to cancel my old SpotifyUS Premium account as I'm currently paying double, but it won't let me. It tries to get me to "Authorize through Facebook" and then everytime I en...

• user-removed
• Visitor
• Hello,   I moved abroad and bought a second subscription to Spotify.  I would like to cancel my old SpotifyUS Premium account as I'm currently paying double, but it won't let me.  It...
• 2015-04-21 12:54:59 AM
• 2015-04-22 11:50:58 AM
• atom1989
• Community Legend
• 230 Views
• 2 replies
• 0 likes
• Subscription