Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I paid $9.90 every month but could not listen to music offline
Why do you suck so much Spotify?!? SO many technical glitches, and software that runs like doggy doo doo on a hot summer day down my pants. I just want to listen to music through the PREMIEM SUBSCRIPTION I PAY FOR!!! Seriously considering iTunes Radi...
Hello, I initially set myself up as a free user and I decided to become a premium user using the free 30 day promo. I can login with my credentials successfully via webui using Chrome. I have installed the Spotify app via Google Play on my Android ph...
Spotify said it thought I was in the wrong country, and now I cannot acces Spotify what so ever?
Hi, I have the following problem: I wanted to change my password and my notiication email address for Spotify but the acount setting page does not let me do that. In regards to the email adress the page states that I have to change the email address ...
I moved to Italia. I was listening music first weeks but these days it says your country doesn't match with your profile. When i go my profile i can't change it because it is locked. I don't use italian credit card or bank card. How can I change it ?...
I signed up for Spotify Premium when I heard the ad - sign up in December in NZ, pay for one month and get two free. So why am I being charged in January? Also, who do I email about this? I can't find any contact info anywhere for this product I'm pa...
I wonder if someone can help! I've bought a new phone and can't remember the password for my account. The email address is one I no longer have access to, so I can't reset the password thought conventional means. Could someone advise me on what to do...
My husband and I currenlty have two memberships with teenagers who are always nicking our accounts and logging us off. Family membership sounds like our answer but is there a way of inviting my husband to join my membership without him having to crea...
Now i am not able to enter into my account to change to premium or to change my country settings....I know my account have been blocked!! How can I reenter to my account to change my settings?Thanks
I have a premium Subscription paid in full via gift card that doesn't expire till June. yet my account says I'm a free member, but under account details it clearly shows a paid membership with months left . What's the deal?
I am being charged twice for the same account how can I get this sorted? I can't cancel through my bank and obviously have no way of contacting anyone to help. I have cancelled my account, but it is still running as its open twice, therefore I am una...
Hi, I have a problem with my Account. When i want to Add more Albums from my followd artists the saved status dessapear a few Minutes after done it. I Have an Premium Account and the same issue on Windows and Android. For a few of my followed Artists...
See the screenshot, as you can see this is on the UK Spotify site... Very peculiar! Liam
I payed for it and have the recipt of payment, but find no information in order to pass along to actuall recipient. I look under my account payments and it does not show up? Apparently the only history here is your own subscription payment history wh...
Hello there, As I was looking through the monthly bookings off my PayPal Account I noticed that Spotify had charged me 2 times for the monthly fee of 9,99. I checked if it was also accounted for in my Spotify Account but it somehow isn't. There is on...
Hi,I used to use Facebook account (-snip-) to log in to spotify when I was living in the UK. I just came back home recently, and when I was trying to log in yesterday the message showed that I cannot use it abroad after 14 days. So I used another ema...
Hi all,unfortunately I click "X" on my Songs Lists instead of Play and the song disappear. I don't remember the name of it. How can I get it back? Is there some kind of history?
I recently upgraded my Premium account to a Family plan with a total of 3 users. The process went off without a hitch. The first and second accounts on the plan work without issue. The third account worked fine until about a week ago. Now, it will on...