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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • 1286584072
  • Visitor
  • 265640 Views
  • 519 replies
  • 34 likes
  • Account
    Free
  • 265640 Views
  • 519 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13057 Views
  • 6 replies
  • 11 likes
  • Security
  • 13057 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529821 Views
  • 989 replies
  • 113 likes
  • Account
  • 529821 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128174 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128174 Views
  • 74 replies
  • 12 likes

Artist page problem.

Good afternoon, I´m having issues with my artist page on Spotify, The problem its currently I have two artist pages one its call "DJ CHAZIN" and the other "CHAZIN". I need to close "DJ CHAZIN" profile and move all the track from there to " CHAZIN" pr...

  • Visitor
  • Good afternoon,    I´m having issues with my artist page on Spotify,   The problem its currently I have two artist pages one its call "DJ CHAZIN" and the other "CHAZIN".   I...
  • Billy-J
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • Account
  • 308 Views
  • 1 replies
  • 0 likes

Email hacked and changed and cant log into premium account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account was recently hacked and my original username/email was compromised and changed by ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My acco...
  • Billy-J
  • Spotify Star
  • 778 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 778 Views
  • 1 replies
  • 0 likes

Spotify commercials and emails in a different language

PlanFreeCountryUSADeviceSamsung Galaxy 9, PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueA while ago my account was hacked by someone that listened to a bunch of latin music. Since then all of my commercials and emails from Spotify ha...

  • Visitor
  • Plan Free Country USA Device Samsung Galaxy 9, PC Operating System Android Oreo, Windows 10   My Question or Issue A while ago my account was hacked by someone that listened to a ...
  • Billy-J
  • Spotify Star
  • 449 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 449 Views
  • 1 replies
  • 0 likes

I lost access to my premium account

PlanPremiumCountryUSADeviceSamsung Galaxy 9+Operating SystemWindows 10 My Question or IssueI have a premium account that I do not remember the password or email address for. I would like access to this account again since I am being charged for it. I...

  • Visitor
  •   Plan Premium Country USA Device Samsung Galaxy 9+ Operating System Windows 10   My Question or Issue I have a premium account that I do not remember the password or email addre...
  • AdamDamon
  • Spotify Star
  • 1278 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1278 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Randomly Playing Songs

PlanPremium DeviceiPhone 6 & Desktop Operating SystemWindows 10 My Question or IssueWhen listening to songs on Spotify often the song will completely cut out and begin playing a 'random' song. When these random songs play they are always from very sm...

  • Casual Listener
  • Plan Premium   Device iPhone 6 & Desktop   Operating System Windows 10   My Question or Issue When listening to songs on Spotify often the song will completely cut out an...
  • Elena
  • Moderator
  • 3932 Views
  • 10 replies
  • 1 likes
  • Account
    Other
    Premium
    Security
  • 3932 Views
  • 10 replies
  • 1 likes

I want to close my free account but I am not receiving the account closure email.

I want to stop using spotify (for now at least). I have a facebook connected account with an email address as well.All the email services seem to be working fine but I am not receiving the account closure email. I have tried multiple times and waited...

  • Visitor
  • I want to stop using spotify (for now at least). I have a facebook connected account with an email address as well. All the email services seem to be working fine but I am not receiving the accoun...
  • Maxim
  • Spotify Star
  • 600 Views
  • 3 replies
  • 0 likes
  • Free
  • 600 Views
  • 3 replies
  • 0 likes

Re: How to create an new idea?

Agree.Where is it?Did you find it?

  • Casual Listener
  • Agree. Where is it? Did you find it?
  • Billy-J
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Account Birthday Year Change

When I made my Spotify account I logged in with Facebook. All my information on my Facebook page is correct. My birth year is correct on my Facebook page but Wrong on my Spotify account and I can't change it no matter what I do. Is there any way to f...

  • Visitor
  • When I made my Spotify account I logged in with Facebook. All my information on my Facebook page is correct.  My birth year is correct on my Facebook page but Wrong on my Spotify account and I ...
  • Billy-J
  • Spotify Star
  • 425 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 425 Views
  • 1 replies
  • 0 likes

Google mini

I have premium duo and now google mini or email about it at all. Started it beginning of September.. Please help.

  • Visitor
  • I have premium duo and now google mini or email about it at all. Started it beginning of September.. Please help.
  • Billy-J
  • Spotify Star
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

Forgot log in details

I forgot my login details, but I am a premium user.The email im using is not also the one attached to my spotify account. Pls help.

  • Visitor
  • I forgot my login details, but I am a premium user. The email im using is not also the one attached to my spotify account. Pls help.  
  • Billy-J
  • Spotify Star
  • 498 Views
  • 1 replies
  • 0 likes
  • Account
  • 498 Views
  • 1 replies
  • 0 likes

Student

PlanFree/PremiumCountryNorthern Ireland Device(iPhone SE 2020 Operating System(iOS 10, My Question or Issue For student Spotify when I sign up it asks me for a certificate with my name and the course I am enrolled in could I use a confirmation note f...

  • Newbie
  • Plan Free/Premium Country Northern Ireland    Device (iPhone SE 2020  Operating System (iOS 10,   My Question or Issue   For student Spotify when I sign up it ask...
  • Billy-J
  • Spotify Star
  • 390 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 390 Views
  • 1 replies
  • 0 likes

Suggestion: do NOT use zeroes and/or capital O in Gift Card Code.

I bought a Gift Card. I scratched the back.I tried to enter the code on www.spotify.com/redeem.The code contains two times a '0' (zero) or an O, difficult to tell!I tried all four possible combinations. None of them worked. I am unable to use the cod...

  • Gig Goer
  • I bought a Gift Card. I scratched the back. I tried to enter the code on www.spotify.com/redeem. The code contains two times a '0' (zero) or an O, difficult to tell! I tried all four possible...
  • Billy-J
  • Spotify Star
  • 1780 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1780 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gifting premium to international friends

I've been trying to buy premium for friends living in the U.S. however I am not. I am advised that I could only buy premium in my country even though I have credit card that support payment and purchases in the U.S. in dollars. Isn't music as a gift ...

  • Newbie
  • I've been trying to buy premium for friends living in the U.S. however I am not. I am advised that I could only buy premium in my country even though I have credit card that support payment and purch...
  • Elena
  • Moderator
  • 3613 Views
  • 3 replies
  • 2 likes
  • 3613 Views
  • 3 replies
  • 2 likes

Cuenta vulnerada

PlanFree/PremiumCountryArgentina Device(Huawei Mate 10 Lite)Operating System(Android) My Question or IssueBuenos días/tardes Mi problema es que mi cuenta ha sido vulnerada/hackeada.Alguien ha entrado a mi cuenta Enzocaputo y, no solamente cambió mi c...

  • Visitor
  • Plan Free/Premium Country Argentina   Device (Huawei Mate 10 Lite) Operating System (Android)   My Question or Issue Buenos días/tardes   Mi problema es que mi cuenta ha s...
  • Billy-J
  • Spotify Star
  • 744 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 744 Views
  • 3 replies
  • 0 likes

"Student credentials are associated with another account" but is associated in the same account

Hello! I'm having problems with going for spotify student. I have already been verified by sheerid and was given the email to activate it. I have entered my card details but it did not go through for some reason. I tried to relog into my account and ...

  • Visitor
  • Hello! I'm having problems with going for spotify student. I have already been verified by sheerid and was given the email to activate it. I have entered my card details but it did not go through for...
  • OneByBoo
  • Roadie
  • 650 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 650 Views
  • 1 replies
  • 0 likes

I can't open the spotify on my PC and handphone

Plan: PremiumCountry: IndonesiaDevice: Samsung Galaxy Note 9Operating System: Windows 10 on my PC, Latest Android on my Galaxy Note 9 My Question or IssueHi, I can't open the spotify on my PC and handphone. Only happen today.I have tried uninstall an...

  • Casual Listener
  • Plan: Premium Country: Indonesia Device: Samsung Galaxy Note 9 Operating System: Windows 10 on my PC, Latest Android on my Galaxy Note 9   My Question or Issue Hi,   ...
  • OneByBoo
  • Roadie
  • 494 Views
  • 3 replies
  • 0 likes
  • Premium
  • 494 Views
  • 3 replies
  • 0 likes

Solved!! I still can't log in on my Android phone

PlanFreeCountryPHDeviceSamsung Galaxy J1Operating SystemAndroid 5.1.1My Question or IssueI have trouble logging in to the Spotify app on my phone. I've deleted all of my existing free accounts (including the ones linked to FB), deleted and reinstalle...

  • Casual Listener
  • Plan Free Country PH Device Samsung Galaxy J1 Operating System Android 5.1.1 My Question or Issue I have trouble logging in to the Spotify app on my phone. I've deleted all of my existing fr...
  • OneByBoo
  • Roadie
  • 922 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 922 Views
  • 3 replies
  • 0 likes

Email Issue

OK so I'm trying to change the email of my current account, but it says that I already used the same email address before on another account. I don't remember using this email in making one though, but I still checked and made an attempt to login. Of...

  • Visitor
  • OK so I'm trying to change the email of my current account, but it says that I already used the same email address before on another account. I don't remember using this email in making one though, b...
  • OneByBoo
  • Roadie
  • 477 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 477 Views
  • 1 replies
  • 0 likes

Change of personal info

PlanPremiumCountryGermany My Question or IssueHI,I can't change any of my personal infos, especially email address.My spotify account is not connected to my facebook account, any ideas?

  • Visitor
  • Plan Premium Country Germany     My Question or Issue HI, I can't change any of my personal infos, especially email address. My spotify account is not connected to my facebook acco...
  • OneByBoo
  • Roadie
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
  • 331 Views
  • 1 replies
  • 0 likes

E-mail change

I wanted to change an e-mail and accidentaly I typed in wrong e-mail (gmail.com instead of outlook.com) and hit ok. I realized my mistake and quick changed it back to my own e-mail. I confirmed it through e-mail link and now everything is ok I think....

  • Casual Listener
  • I wanted to change an e-mail and accidentaly I typed in wrong e-mail (gmail.com instead of outlook.com) and hit ok. I realized my mistake and quick changed it back to my own e-mail. I confirmed it th...
  • OneByBoo
  • Roadie
  • 436 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 436 Views
  • 1 replies
  • 0 likes