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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1836 Views
  • 0 replies
  • 8 likes
  • Security
  • 1836 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448652 Views
  • 970 replies
  • 108 likes
  • Account
  • 448652 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199627 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199627 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108708 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108708 Views
  • 72 replies
  • 11 likes

Unable to send messages or retrieve old ones

Hi, I have a premium membership with spotify and I've not been able to send messages from my mac or web player to my friends or retrieve any songs they send me. I can see all my messages on my phone though. Thanks,Rosh

  • Newbie
  • Hi,   I have a premium membership with spotify and I've not been able to send messages from my mac or web player to my friends or retrieve any songs they send me. I can see all my messages on ...
  • 405 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 405 Views
  • 0 replies
  • 0 likes

Change payment method

Hi, i changed my credit card and it says ok but when i get back to the payment method page it still shows the old one.My premium will be renewed tomorrow, will it be charged on my old card or on the new one?Thanks

  • Newbie
  • Hi, i changed my credit card and it says ok but when i get back to the payment method page it still shows the old one. My premium will be renewed tomorrow, will it be charged on my old card or on th...
  • 149 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 149 Views
  • 0 replies
  • 0 likes

Premium to Free!? Any updates?

I rely on Spotify everyday and it has just cut for me yesterday. I cant even listen to my Spotify at ALL even if it has switched to Free. (Frustrating!!) Has this happened to anyone else that they cant listen to songs?Hope all of this can be solved s...

  • Regular
  • I rely on Spotify everyday and it has just cut for me yesterday. I cant even listen to my Spotify at ALL even if it has switched to Free. (Frustrating!!) Has this happened to anyone else that they ca...
  • 167 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 167 Views
  • 0 replies
  • 0 likes

Log in issues

hey what's up with spotify? i'm trying almost a week and i'm getting the same error " Your country is not the same with the country you subscribed" Any solutions guys ?

  • Regular
  • hey what's up with spotify? i'm trying almost a week and i'm getting the same error " Your country is not the same with the country you subscribed" Any solutions guys ?
  • atom1989
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • Login
  • 214 Views
  • 1 replies
  • 0 likes

urgentisimo mi spotify no arranca

Acutalice mi spotify en la mac y ya no enciende por favor si me pueden ayudar cada ves que lo arranco hace que arranca y se apaga en el momento y no lo puedo usar tengo un os x 10.9.3

  • Newbie
  • Acutalice mi spotify en la mac y ya no enciende  por favor si me pueden ayudar  cada ves que lo arranco hace que arranca y se apaga en el momento y no lo puedo usar  tengo un os ...
  • sueudt
  • Newbie
  • 550 Views
  • 2 replies
  • 0 likes
  • 550 Views
  • 2 replies
  • 0 likes

Cancelled my subscription but still charged

I went through the ridiculous process of cancelling my subscription about three weeks ago. Today I was charged for another month of Spotify, and when I logged in I found that my account was still mark3s as subscribed to premium. I went through the pr...

  • Newbie
  • I went through the ridiculous process of cancelling my subscription about three weeks ago. Today I was charged for another month of Spotify, and when I logged in I found that my account was still mar...
  • atom1989
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 163 Views
  • 1 replies
  • 0 likes

cant change my email or password

when i started using spotify i had created a playlist on an exes account. when we seperated she made me my own account texted me my Login info. I deleted the message on accident but i never worried about it because I could log in thru facebook. Now t...

  • Newbie
  • when i started using spotify i had created a playlist on an exes account. when we seperated she made me my own account texted me my Login info. I deleted the message on accident but i never worried a...
  • atom1989
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 157 Views
  • 1 replies
  • 0 likes

Cant change country

HeyI cant change my country setting, without paying for it

  • Visitor
  • Hey I cant change my country setting, without paying for it
  • user-removed
  • Not applicable
  • 295 Views
  • 5 replies
  • 0 likes
  • 295 Views
  • 5 replies
  • 0 likes

Why I cant login from my Windows phone

Everytime I try to log in on my Windows Phone it just loads and doesnt let me in. I tried with my friends accounts and it still gives me the sale mistake. I thought it was the internet connection but it still doesnt work. I tried to uninstall the app...

  • Newbie
  • Everytime I try to log in on my Windows Phone it just loads and doesnt let me in. I tried with my friends accounts and it still gives me the sale mistake. I thought it was the internet connection but...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

Solved!! 3 device limit? Does it apply to all devices or just offline storage?

Hi there, I'm currently using Spotify on the following 3 devices: PC, iPad and iPhone. I use offline files on both the iOS devices, but not my PC as it's always connected to the internet. I've seen issues mentioned in the forums regarding the 3 devic...

  • Regular
  • Hi there, I'm currently using Spotify on the following 3 devices:   PC, iPad and iPhone.   I use offline files on both the iOS devices, but not my PC as it's always connected to t...
  • zoonman
  • Regular
  • 6849 Views
  • 4 replies
  • 0 likes
  • 6849 Views
  • 4 replies
  • 0 likes

Won't let me subscribe or update billing

My account stopped working because I had no money on my card so I went to the account settings to try and update my subscription info to a different card. There is no longer any place to do this in the account settings, and when I try to go to the su...

  • Casual Listener
  • My account stopped working because I had no money on my card so I went to the account settings to try and update my subscription info to a different card. There is no longer any place to do this in t...
  • codypattersontx
  • Casual Listener
  • 416 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 416 Views
  • 5 replies
  • 0 likes

Getting student discount but already have Premium

I participated in the 3 month for 0.99 back in December, and I'm not sure how to renew my premium with the student discount, as the subscription management page says it will be 9.99+tax

  • Newbie
  • I participated in the 3 month for 0.99 back in December, and I'm not sure how to renew my premium with the student discount, as the subscription management page says it will be 9.99+tax
  • user-removed
  • Not applicable
  • 1755 Views
  • 6 replies
  • 1 likes
  • Premium
    Subscription
  • 1755 Views
  • 6 replies
  • 1 likes

neede to be refunded

i need to be refunded. they said i would get a 30 day FREE trial of premium, but my checking account was charged anyway. where's the phone number to contact customer service?

  • Newbie
  • i need to be refunded. they said i would get a 30 day FREE trial of premium, but my checking account was charged anyway. where's the phone number to contact customer service?
  • ErickRGuetta
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • Premium
  • 137 Views
  • 1 replies
  • 0 likes

Tengo cuenta PREMIUM y solo entro en FREE

Hola. Soy usuario de SPOTIFY PREMIUM desde hace años. Hace algunos meses cambie de PC y de móvil, a un IPHONE, y desde que descargué las aplicaciones en ambos solo logro abrir sesión FREE. He comprobado el estado de la cuenta y de los pagos y estan c...

  • Visitor
  • Hola. Soy usuario de SPOTIFY PREMIUM desde hace años. Hace algunos meses cambie de PC y de móvil, a un IPHONE, y desde que descargué las aplicaciones en ambos solo logro abrir sesión FREE. He comprob...
  • ErickRGuetta
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • Premium
  • 199 Views
  • 1 replies
  • 0 likes

Subscription cancel.

solved, delete this.

  • Newbie
  • solved, delete this.
  • 114 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 114 Views
  • 0 replies
  • 0 likes

Cannot activate the trial premium version

Hi, I just activated PayPal and wanted to use it for the Spotify trial premium version, but when trying to add the payment method it says the payment method already added. I still can't use the trial premium version. Does anybody have an idea what to...

  • Casual Listener
  • Hi,   I just activated PayPal and wanted to use it for the Spotify trial premium version, but when trying to add the payment method it says the payment method already added. I still can't use ...
  • 110 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 110 Views
  • 0 replies
  • 0 likes

spotify premium for free?

I bought premium last December when the promotion was 3 months for a cent . It was said to expire march but I still have premium. I removed my payment options but I still have premium. Will my phone bill be charged?

  • Newbie
  • I bought premium last December when the promotion was 3 months for a cent . It was said to expire march but I still have premium. I removed my payment options but I still have premium. Will my phone ...
  • 11165228748
  • Casual Listener
  • 240 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 240 Views
  • 2 replies
  • 1 likes

Free Premium Membership

Alright, so I had a 3 month Premium Membership for 1€ paid via PayPal.Most of all I quit the membership right after buying it since I am not willing to afford the cost for a Premium membership.Strangely enough my Information says that on the 10th of ...

  • Casual Listener
  • Alright, so I had a 3 month Premium Membership for 1€ paid via PayPal. Most of all I quit the membership right after buying it since I am not willing to afford the cost for a Premium membership. St...
  • 127 Views
  • 0 replies
  • 0 likes
  • Free
    Premium
  • 127 Views
  • 0 replies
  • 0 likes

Quiero cambiar la cuenta de Facebook asociada y no sé cómo

Tengo un negocio y quiero pasar la cuenta de Spotify al facebook de este y no del mio personal, pero no encuentro la forma de hacerlo. Gracias.

  • Newbie
  • Tengo un negocio y quiero pasar la cuenta de Spotify al facebook de este y no del mio personal, pero no encuentro la forma de hacerlo. Gracias. 
  • 207 Views
  • 0 replies
  • 0 likes
  • Account
  • 207 Views
  • 0 replies
  • 0 likes

Solved!! new computer - lost playlists, followers, account information

hello, i just switched to a new computer. after installing and logging into spotify, i saw that all my information was gone (except for my facebook profile picture). i tried logging in with both my facebook account and username. both were empty. how ...

  • Casual Listener
  •  hello,   i just switched to a new computer. after installing and logging into spotify, i saw that all my information was gone (except for my facebook profile picture).   i tried l...
  • Pricilla
  • Spotify
  • 517 Views
  • 5 replies
  • 0 likes
  • Account
  • 517 Views
  • 5 replies
  • 0 likes