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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1582 Views
  • 0 replies
  • 7 likes
  • Security
  • 1582 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445734 Views
  • 970 replies
  • 108 likes
  • Account
  • 445734 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198973 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198973 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108239 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108239 Views
  • 70 replies
  • 11 likes

User-name

Hi,I am logged in with Facebook on Spotify, and my username are only a few numbers... is there any possibility to change this.Thanks for your participation.

  • Newbie
  • Hi, I am logged in with Facebook on Spotify, and my username are only a few numbers... is there any possibility to change this. Thanks for your participation.
  • MattSuda
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
  • 138 Views
  • 1 replies
  • 0 likes

my playlist wont be offline

The playlist i have wont turn offline even do i I have turned it on!

  • Casual Listener
  • The playlist i have wont turn offline even do i I have turned it on!
  • MattSuda
  • Spotify Star
  • 121 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 121 Views
  • 2 replies
  • 0 likes

College Discount on Premium - Renewall

I forgot to renew my college account and was charged double the price. I was wondering if 1 free month could be added to compensate for the double-priced charge.

  • Newbie
  • I forgot to renew my college account and was charged double the price. I was wondering if 1 free month could be added to compensate for the double-priced charge.
  • MattSuda
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 122 Views
  • 1 replies
  • 0 likes

Cancelled Premium at the end of last year but STILL BEING CHARGED

Hello, I cancelled my Premium subscription on this account at the end of last year but have still been getting charged! I cancelled it because I cancelled my Facebook and wanted an account that was indepedant of Facebook, which is on Premium. How can...

  • Visitor
  • Hello,   I cancelled my Premium subscription on this account at the end of last year but have still been getting charged! I cancelled it because I cancelled my Facebook and wanted an account t...
  • MattSuda
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 143 Views
  • 1 replies
  • 0 likes

Can't change country

Okay so i've just bought a spotify giftcard from norway, but when i try to redeem it it just says "prepaid code is invalid for this country" when i'm in norway HELP please

  • Newbie
  • Okay so i've just bought a spotify giftcard from norway, but when i try to redeem it it just says "prepaid code is invalid for this country" when i'm in norway HELP please 🙂
  • MattSuda
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • Account
  • 113 Views
  • 1 replies
  • 0 likes

Cancel Subscription

I purchased a Spotify subscription for 3 months in December for $1. I forgot to cancel my subscription, so the service extended it for 1 month for $10 until April 11, but now I want to cancel the subscription so I won't forget again. However, I canno...

  • Newbie
  • I purchased a Spotify subscription for 3 months in December for $1. I forgot to cancel my subscription, so the service extended it for 1 month for $10 until  April 11, but now I want to cancel t...
  • MattSuda
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 180 Views
  • 1 replies
  • 0 likes

Can't change Preimium Account to US Student Discount

I have a Spotify premium account but it won't let me apply or change to the student discount, although I have a US card and a .edu. Please Help

  • Newbie
  • I have a Spotify premium account but it won't let me apply or change to the student discount, although I have a US card and a .edu.    Please Help
  • MattSuda
  • Spotify Star
  • 153 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 153 Views
  • 1 replies
  • 1 likes

Tried to activate premium family without an free account before

I just wanted to activate my account for the premium family spotify, after I realized that it didn't wirk, I read that I have to had an free account befor, which I hadnt, so now my account doesn't work. Do you know what I can do now to get it work?

  • Newbie
  • I just wanted to activate my account for the premium family spotify, after I realized that it didn't wirk, I read that I have to had an free account befor, which I hadnt, so now my account doesn't wo...
  • MattSuda
  • Spotify Star
  • 189 Views
  • 2 replies
  • 0 likes
  • Premium
  • 189 Views
  • 2 replies
  • 0 likes

Can not upgrade with Italian phone number

Working in Italy, originally from UK. Trying to upgrade, website is saying Italian phone number is invalid. Any help folks?

  • Newbie
  • Working in Italy, originally from UK. Trying to upgrade, website is saying Italian phone number is invalid. Any help folks?
  • MattSuda
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 184 Views
  • 1 replies
  • 0 likes

Account Details Changed Automatically - Refund?

I just recently switched over to a different bank, so I am moving all of my monthly subscriptions over to my new card. After switching my account details to the new card it took away my student discount and billed me a few days ago for the full price...

  • Newbie
  • I just recently switched over to a different bank, so I am moving all of my monthly subscriptions over to my new card. After switching my account details to the new card it took away my student disco...
  • MattSuda
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 184 Views
  • 1 replies
  • 0 likes

CHARGED ME AFTER I CANCELED MY FREE SUBSCRIPTION

Hi, I did the 30 day free trial and canceled two days before it ended. I answered the question for my reason for canceling and picked "trying to save money". It then said thank you for using it. I checked today and it charged me. I don't use spotify ...

  • Newbie
  • Hi, I did the 30 day free trial and canceled two days before it ended. I answered the question for my reason for canceling and picked "trying to save money". It then said thank you for using it. I ch...
  • MattSuda
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Premium
  • 150 Views
  • 1 replies
  • 0 likes

premium...no longer able to find my ipod under devices

I've been a premium member for 3 months. For the first couple weeks, I was able to find my ipod under devices when I plugged it in. Now I can't. So, I deleted and reinstalled spotify several times, still no ipod. Spotify no longer appears under my ap...

  • Newbie
  • I've been a premium member for 3 months. For the first couple weeks, I was able to find my ipod under devices when I plugged it in. Now I can't. So, I deleted and reinstalled spotify several times, s...
  • MattSuda
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 185 Views
  • 1 replies
  • 0 likes

Delete my Spotify-account

I want to delete my Spotify-account so that I can make a new one. I contacted the support using the contact form and recieved a useless automated answer. It has now gone 2 days since I requested a deletion of my account and my account still exists. I...

  • Visitor
  • I want to delete my Spotify-account so that I can make a new one. I contacted the support using the contact form and recieved a useless automated answer. It has now gone 2 days since I requested...
  • MattSuda
  • Spotify Star
  • 237 Views
  • 2 replies
  • 0 likes
  • Account
  • 237 Views
  • 2 replies
  • 0 likes

Subscribed in wrong country

Please can you help switch my subscription from UK to US.I subscribed when I was travelling in the UK and now I am being charged in GBP not USD. I would also like to upgrade to family membership and don't want to extend in GBP. Thanks

  • Newbie
  • Please can you help switch my subscription from UK to US. I subscribed when I was travelling in the UK and now I am being charged in GBP not USD. I would also like to upgrade to family membership ...
  • MattSuda
  • Spotify Star
  • 154 Views
  • 2 replies
  • 0 likes
  • Account
  • 154 Views
  • 2 replies
  • 0 likes

Deletion

How do I delete my Spotify account?! Impossible to find a simple option or way to contact help desk.

  • Casual Listener
  • How do I delete my Spotify account?! Impossible to find a simple option or way to contact help desk.
  • MattSuda
  • Spotify Star
  • 229 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 229 Views
  • 2 replies
  • 0 likes

Spotify premium isn't working on my iPhone

I bought Spotify premium on my laptop, but my iPhone doesnt register it, saying it is still only spotify free. It works on my laptop just not my phone and it's the same account

  • Casual Listener
  • I bought Spotify premium on my laptop, but my iPhone doesnt register it, saying it is still only spotify free. It works on my laptop just not my phone and it's the same account
  • MattSuda
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 191 Views
  • 1 replies
  • 0 likes

I DON'T WANT THE PREMIUM ACCOUNT AND I ALREADY HAVE IT , HOW I CAN CHANGE FOR FREE?

I don't know how that I Have a premium account I don't wanted and I don't want to pay for something that I didn't choose; so please I would like to know what can I do for canceled?

  • Newbie
  • I don't know how that I Have a premium account I don't wanted and I don't want to pay for something that I didn't choose; so please I would like to know what can I do for canceled?
  • MattSuda
  • Spotify Star
  • 1387 Views
  • 1 replies
  • 0 likes
  • 1387 Views
  • 1 replies
  • 0 likes

Can't unsubscribe

I can't afford to pay for premium at the moment but when I try to unsubscribe it won't let me. Then it refers me to a help area where people are having the exact opposite problem. Help me I'm broke.

  • Casual Listener
  • I can't afford to pay for premium at the moment but when I try to unsubscribe it won't let me. Then it refers me to a help area where people are having the exact opposite problem. Help me I'm broke.
  • MattSuda
  • Spotify Star
  • 2240 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 2240 Views
  • 1 replies
  • 0 likes

Subscribed to premium but it still says I am on free subscription

I had cancelled my premium spotify, and recently wanted it back so I signed up for the student discount. It verified I was a student and I out all my card info in, and then submitted it and it said something like oops there was a problem but I still ...

  • Casual Listener
  • I had cancelled my premium spotify, and recently wanted it back so I signed up for the student discount. It verified I was a student and I out all my card info in, and then submitted it and it said s...
  • MattSuda
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 146 Views
  • 1 replies
  • 0 likes