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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88758 Views

9 replies

2 likes

Account
Login
  • 88758 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

758256 Views

18 replies

29 likes

  • 758256 Views
  • 18 replies
  • 29 likes

Dehautorise application

Hello, I have autorise this website (http://soundiiz.com/) to access my spotify account , so I could easily transfer my deezer playlist to spotify. But how do I unauthorise it on spotify ? Thanks

Visitor

Hello,   I have autorise this website (http://soundiiz.com/) to access my spotify account , so I could easily transfer my deezer playlist to spotify. But how do I unauthorise it on spotify...

MattSuda

Spotify Star

256 Views

1 replies

0 likes

Other
  • 256 Views
  • 1 replies
  • 0 likes

Error 410 on premium account.

I'm getting the error 410 when trying to log on and it will not let me reset my password, if i log on with any other password it says it's incorrect however if i log on using the password which i know is correct it brings up the above error.

Casual Listener

I'm getting the error 410 when trying to log on and it will not let me reset my password, if i log on with any other password it says it's incorrect however if i log on using the password which i kno...

MattSuda

Spotify Star

397 Views

4 replies

0 likes

Premium
  • 397 Views
  • 4 replies
  • 0 likes

Followed Artists Disappeared

Hey guys, recently some of the artists I follow seem to have vanished from my following list. They have also vanished from my artists page. I have tried: -Logging in and out -Making a clean re-install -Logging in online -Logging in on a different Spo...

Newbie

Hey guys, recently some of the artists I follow seem to have vanished from my following list. They have also vanished from my artists page.  I have tried: -Logging in and out -Making a cle...

Gidyin

Community Legend

664 Views

2 replies

0 likes

Account
  • 664 Views
  • 2 replies
  • 0 likes

Student discount

So I have Spotify Premium, but I didn't know that there was a student discount.....So I am trying to change this! But I don't know how. I've clicked on the "Get Started" with the student discount, but it not working!!

Newbie

So I have Spotify Premium, but I didn't know that there was a student discount.....So I am trying to change this! But I don't know how. I've clicked on the "Get Started" with the student discount, bu...

MattSuda

Spotify Star

249 Views

2 replies

0 likes

  • 249 Views
  • 2 replies
  • 0 likes

Student Discount Question

I'm trying to get the student discount but it won't let me because I already have an account. Can someone help?

Visitor

I'm trying to get the student discount but it won't let me because I already have an account. Can someone help?

MattSuda

Spotify Star

244 Views

2 replies

0 likes

Account
  • 244 Views
  • 2 replies
  • 0 likes

Student Discount Not Working

I followed the instructions described on this help page: https://support.spotify.com/us/problems/#!/article/can-I-get-the-us-student-discount-if-i-have-premium but I never got the page from step 4 where it asks for my college, spotify goes directly t...

Visitor

I followed the instructions described on this help page: https://support.spotify.com/us/problems/#!/article/can-I-get-the-us-student-discount-if-i-have-premium but I never got the page fr...

KingCoop

Newbie

824 Views

4 replies

1 likes

  • 824 Views
  • 4 replies
  • 1 likes

Cannot Access Account After Facebook Account Disabled

UPDATE: message can be disregarded. I found an anonymous support link...not through main contact area of the site...that contact link is for users only. https://www.spotify.com/us/about-us/contact/contact-spotify-anonymous/

Newbie

UPDATE: message can be disregarded. I found an anonymous support link...not through main contact area of the site...that contact link is for users only. https://www.spotify.com/us/about-us/contact/co...

MattSuda

Spotify Star

215 Views

1 replies

0 likes

Premium
Subscription
  • 215 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount Help

When I click the "Get Premium" button on the student discount website it just takes me to the "Manage my Account" page. I have a premium account but I want to apply the student discount. How do I get to the page that verifies that I am a student?

Newbie

When I click the "Get Premium" button on the student discount website it just takes me to the "Manage my Account" page. I have a premium account but I want to apply the student discount. How do I get...

MattSuda

Spotify Star

746 Views

2 replies

1 likes

  • 746 Views
  • 2 replies
  • 1 likes

Solved!! student member

Hey my seth and I am homeschooled Doss the spotify student discount membership for kids that are homeschooled

Visitor

Hey my seth and I am homeschooled Doss the spotify student discount membership for kids that are homeschooled

MattSuda

Spotify Star

1979 Views

3 replies

0 likes

Other
  • 1979 Views
  • 3 replies
  • 0 likes

cant login.

I deleted my facebook account, the facebook was connected with my original Spotify account. And when i had my Facebook deleted i could not log in to my Spotify account anymore. Wich makes me upset because i pay 129 Sek a month and ihave payed this fu...

Regular

I deleted my facebook account, the facebook was connected with my original Spotify account. And when i had my Facebook deleted i could not log in to my Spotify account anymore. Wich makes me upset be...

ToolboxT

Roadie

882 Views

11 replies

0 likes

Account
  • 882 Views
  • 11 replies
  • 0 likes

DLNA support in Spotify

can you please allow me to use my account again. i am Tunisian (north africa) and i couldn't create an account cause it was said that "spotify in not available in your country" so my german friend created an account for me . It worked for a few days ...

Newbie

can you please allow me to use my account again. i am Tunisian (north africa) and i couldn't create an account cause it was said that "spotify in not available in your country" so my german friend cr...

Sailoreal

Gig Goer

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Solved!! Facebook and New account

I wanted to change my username in my old account. It's not possible so I decided to create a new one. I unlinked my facebook account from the old one and now I can't get it to link to my new one. Any help?

Newbie

I wanted to change my username in my old account. It's not possible so I decided to create a new one. I unlinked my facebook account from the old one and now I can't get it to link to my new one. Any...

Taylor

Community Legend

384 Views

1 replies

1 likes

Account
Free
Other
Premium
Security
Subscription
  • 384 Views
  • 1 replies
  • 1 likes

Wrong picture and name in profile after playing Spotify on his computer

After checking all the previous posts about this subject I unfortunately have not been able to remove and change the picture and name of my friend of my profile. We disconnected from his computer after using Spotify but since then it shows his name a...

Casual Listener

After checking all the previous posts about this subject I unfortunately have not been able to remove and change the picture and name of my friend of my profile. We disconnected from his computer aft...

mpatist

Casual Listener

301 Views

2 replies

0 likes

Account
Premium
Subscription
  • 301 Views
  • 2 replies
  • 0 likes

Please help! My account is downgraded and all of my playlists are gone

The title pretty much sums it all up. I tried logging in without facebook with the same login info so that Spotify would stop posting songs to my facebook page but I think that instead this may have created two accounts with the same account login in...

Newbie

The title pretty much sums it all up. I tried logging in without facebook with the same login info so that Spotify would stop posting songs to my facebook page but I think that instead this may have ...

ToolboxT

Roadie

217 Views

2 replies

0 likes

Account
Login
Premium
Subscription
  • 217 Views
  • 2 replies
  • 0 likes

Arristi importanti Modà, Lucio Battisti

Possibile che non sono presenti ne i moda ne Lucio Battisti su spotify o comunque con pochissime canzoni?????

Casual Listener

Possibile che non sono presenti ne i moda ne Lucio Battisti su spotify o comunque con pochissime canzoni?????

Klaus_Fülling

Newbie

775 Views

5 replies

4 likes

  • 775 Views
  • 5 replies
  • 4 likes

Upgrade to premium on the wrong facebook account

Hi All, I just tried to get 60 days trial on Bestbuy website, but I didn't realize my cousin logged me out and logged in using her account. So I upgraded her account to premium, but I do not know how to untie the Spotify premium from her account and ...

Casual Listener

Hi All,   I just tried to get 60 days trial on Bestbuy website, but I didn't realize my cousin logged me out and logged in using her account. So I upgraded her account to premium, but I do n...

MattSuda

Spotify Star

244 Views

3 replies

0 likes

  • 244 Views
  • 3 replies
  • 0 likes

Solved!! payments

Hello! I would like to change my account from Unlimited to Premium but before doing that i would like to know something: If I have paid the month and I change my account 5 days later in the same month, do i have to pay twice? I mean, am i going to pa...

Casual Listener

Hello! I would like to change my account from Unlimited to Premium but before doing that i would like to know something: If I have paid the month and I change my account 5 days later in the same mo...

analu

Casual Listener

437 Views

2 replies

0 likes

  • 437 Views
  • 2 replies
  • 0 likes

Need to shut down unauthorized charges to my credit card

Case # 02457787 I have not used spotify in a long time and never had a paid account. In Dec 2014 I started to see $9.99 charges on my Visa. I have disputed these charges with the bank - however I would like to get this stopped. My account does not co...

Visitor

Case # 02457787   I have not used spotify in a long time and never had a paid account.  In Dec 2014 I started to see $9.99 charges on my Visa.   I have disputed these charges w...

user-removed

Not applicable

481 Views

2 replies

0 likes

Account
Subscription
  • 481 Views
  • 2 replies
  • 0 likes

Trying to Connect Spotify and Shazam

When I follow the instructions for connecting Spotify and Shazam, I keep having the same issue. I open Shazam on my iPhone, go to My Settings, and click Connect to Spotify. A new Safari tab opens for me to Log In to Spotify. I Log In using Facebook, ...

Casual Listener

When I follow the instructions for connecting Spotify and Shazam, I keep having the same issue.  I open Shazam on my iPhone, go to My Settings, and click Connect to Spotify.  A new Safari t...

iliveinyourhead

Casual Listener

1483 Views

11 replies

0 likes

Login
Premium
  • 1483 Views
  • 11 replies
  • 0 likes