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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Dear Spotify-Team, Klarna wrote me an email 1 week ago, stating that I subscribed for a spotify premium account with an email adress that I don't use for spotify premium. This email adress belongs to me but I don't use it to listen to Spotify. I alre...
Hi A few questions:How to I contact Spotify (and not by slow as hell e-mail) ?How to I proove I am the account holder with them? (give them my card details over the phone?)Why cant you phone them?Do they have staff?Why is there website so perthetical...
I was doing the Free 30 day trial and my renewal date was 3-17-2015...I canceled my subscription on 3-16-15. I open up Spotify this morning and realized that I still have premium. So, I look at my account and my renewal date is now april 17th...So ob...
Hi, my account seems to have been hacked, I already opened a ticket 02599642 a few days ago but no reaction from Spotify. Not very assuring. I tried resetting my password, but the contact mail adress seems to have been changed. Kind regardsJohannes
Hey, I have premium Account with T Mobile Music Option. Since today I am free member. At T Mobile the link is working with my profile. in the ios app it says free and the playlists are gone. What to do? I clicked on the test abo and hoped it will rec...
I upgraded to premium when it was 99 cents for 3 months, planning to cancel the subscription so as not to be charged after that. I was supposed to be charged tomorrow, but I received a notification that my card was charged today (March 3) betweeen 5:...
I canceled my spotify 3 months ago as i cannot afford to pay the bills each month and i let last month slide because i thaught i ended my subcription wrong or something, but i know for a fact i did it correct this time and its still charged me.I real...
Hi, I have moved to another country and am unable to change that without entering credit card details, which I dont currently have. Is there any way to change settings without it? I was living in the US but moved to Australia a few months ago. Thanks...
Hi- I was a former contract employee at Google and had my Spotify account associated with that email account. Unfortunately, I cannot reset my password due to this association - what can I do?
I've been using spotify premium for 7 months now in Malaysia and I can't live without it now. I've always used the credit card from south korea to pay for the premium until this morning when it suddenly said that the card I used is from non spotify c...
Hey all! I'm trying to buy premium NUS student discount however when I follow the link it says This feature is currently unavailable. Please try again later. Any ideas? Thank you!
I have tried to renew my subscription to premium using the NUS discount link, yet when I paid the receipt says I am still to be charged the full £9.99/ month. I cannot find a way to get the discount, how do I do this and will I still have to pay £9.9...
Hello Everyone, I had a question about the student discount and I was wondering if anyone could help me with it. I just came off a three month Spotify promotion that they offered for 99 cents, and I've been trying to get on their student discount pro...
I'm having the same problem. I'm trying to upgrade to premium with the student discount and after I put in all my information it starts from the beginning and say to try again.
Whenever I try and redeem my student discount it does not work. I click on the link provided by spotify to get the discount, and when I put in my login information nothing about upgrading to student discount shows up and I am just taken to my normal ...
Not sure what's going on but one of my playlist I recently created is not appearing in my account. The playlist is called Party Mode Engaged. It's not appearing in my deleted playlist either so I think this is a Spotify issue. Whats going on?
I got a $30 Spotify prepaid card, and when I enter it the code is invalid. I used Google Chrome on Windows 7 and triple checked the code, no luck.
Hello. I'm new to Spotify and I would like yo know a few things1. When I follow someone's playlist, and then unfollow it, does it automatically notify the creator about my activity?2. If for example, I want some of the songs in another user's playlis...
I'd like to know if Spotify can free up my email so I can recreate an account with it, Case Number 02592396
So Spotify charged me $9.99 but I was still on trial period. Emailed them 3 times in the last 3 weeks and still no response. I read the help page and it said to delete off my phone then re-upload which I did. Still no luck. I decided to sign up as pr...