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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
Hi, right now I am having a normal Premium spotify account, but I found
out that there is a Student account wish saves me 5 Euros a month.Does
someone knows how to change it? Because I want to keep my existing
account and my playlists and don't want ...
Hi, right now I am having a normal Premium spotify account, but I found out that there is a Student account wish saves me 5 Euros a month. Does someone knows how to change it? Because I wan...
I've had a unidays discount for a while but for the last few months I
have been charged full price for my premium subsscription. Why has the
discount stopped? I've contacted unidays and they have said it is a
Spotify problem and nothing to do with th...
I've had a unidays discount for a while but for the last few months I have been charged full price for my premium subsscription. Why has the discount stopped? I've contacted unidays and they have sai...
I was charged twice on March 2nd, however unlike the FAQ my subscription
shows that it will end on April 1. I have cancelled my premium
membership for the time being, but I think I should either still get to
use premium for until May 1, or be refunde...
I was charged twice on March 2nd, however unlike the FAQ my subscription shows that it will end on April 1. I have cancelled my premium membership for the time being, but I think I should either stil...
Dear Support, at the beginning of the year, spotify offered a free 3
month premium time. That's why I started to use premium/spotify.After
this time (I thought exactly 3 month), I wanted to change to spotify
student premium. Unfortunately the 3 month...
Dear Support, at the beginning of the year, spotify offered a free 3 month premium time. That's why I started to use premium/spotify. After this time (I thought exactly 3 month), I wan...
Three months ago I signed up for a three month trial of Spotify Premium
for $0.99, and it recently expired. I was billed $9.99 to my account,
however, because I am a college student in the United States, I would
like to apply the U.S. Student Discoun...
Three months ago I signed up for a three month trial of Spotify Premium for $0.99, and it recently expired. I was billed $9.99 to my account, however, because I am a college student in the United Sta...
Hi I am having issues signing up for Spotify student. I have gone
through the steps many times and it did verify that I am a student but
when I click to sign up it still says I would pay full price> Can anyone
help me?
Hi I am having issues signing up for Spotify student. I have gone through the steps many times and it did verify that I am a student but when I click to sign up it still says I would pay full price&g...
I have Spotify premium and use it at work. I have created a few
playlists but the songs do not play in order. I only see the option to
shuffle tracks. How do you get the tracks to play in the order created?
I have Spotify premium and use it at work. I have created a few playlists but the songs do not play in order. I only see the option to shuffle tracks. How do you get the tracks to p...
I joined Premium through a 3 month promo. After three months, Spotify
quietly charged my card for the premium service. I reconginize it's my
responsiblity to cancel before the trial is over, but it would have been
nice to get an email reminder before...
I joined Premium through a 3 month promo. After three months, Spotify quietly charged my card for the premium service. I reconginize it's my responsiblity to cancel before the trial is over, but it w...
Hi everibody actually when i try to login into my Spotify account using
my user simonsy89 and password i get error of wrong login credential. So
i tryied with the password reset but when i insert my email address that
was also linked with my Spotify ...
Hi everibody actually when i try to login into my Spotify account using my user simonsy89 and password i get error of wrong login credential. So i tryied with the password reset but when i insert my ...
hi, so this seems to be a common problem. I've deactivated my FB account
only for it to be continually recatived everytime i log onto Spotify.
I'll happily delete my existing Spotfiy premium account linked to my FB
and start again but don't want to l...
hi, so this seems to be a common problem. I've deactivated my FB account only for it to be continually recatived everytime i log onto Spotify. I'll happily delete my existing Spotfiy prem...
When I got up this morning, my Spotify had a banner on it when I opened
it and said that my 30 day free trial was up, but I only had the 7 day
trial. I tried to see if I could get the 30 day free trial and it said I
could only get it if I put in my c...
When I got up this morning, my Spotify had a banner on it when I opened it and said that my 30 day free trial was up, but I only had the 7 day trial. I tried to see if I could get the 30 day free tri...
I am a high school student taking college classes. I also have
accomodations to use music to help me focus when doing independant work.
We are trying to get the student discount on my mom's paypal. It goes
through the information, connects to paypal,...
I am a high school student taking college classes. I also have accomodations to use music to help me focus when doing independant work. We are trying to get the student discount on my mom's paypal. I...
Hi guys. I was having an issue receiving a student discount, and was
told to create an entirely new account. The new account is set up, I was
charged on the new account, and Spotify will be "transferring over" all
of my information. Now, I run into a...
Hi guys. I was having an issue receiving a student discount, and was told to create an entirely new account. The new account is set up, I was charged on the new account, and Spotify will be "transfer...
I have a premium account that i pay for every month but as soon as i
deleted my Facebook and logged in on Spotify it asks me to get premium
to listen to my music?! It is my lists n everything but no premium even
if I still pay for it?! Need my music!...
I have a premium account that i pay for every month but as soon as i deleted my Facebook and logged in on Spotify it asks me to get premium to listen to my music?! It is my lists n everything but no ...
I am a student at UC Berkeley and am trying to upgrade to premium with
the student discount price. When I follow this link
https://www.spotify.com/us/student/ and click Get Premium, instead of
prompting me with the questions for name/college it takes...
I am a student at UC Berkeley and am trying to upgrade to premium with the student discount price. When I follow this link https://www.spotify.com/us/student/ and click Get Premium, instead of p...