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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81672 Views

9 replies

2 likes

Account
Login
  • 81672 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657032 Views

13 replies

4 likes

Account
  • 657032 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738185 Views

18 replies

29 likes

  • 738185 Views
  • 18 replies
  • 29 likes

spotify premium

i have a problem, i closed my premium spotify account like a long time a go, but now i lose 13.43 USD the month. And if this don´t work i require all this months i have payed.

Newbie

i have a problem, i closed my premium spotify account like a long time a go, but now i lose 13.43 USD the month. And if this don´t work i require all this months i have payed.

MattSuda

Spotify Star

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

Solved!! unlimited

i cant switch back to unlimited from preimum i need help  

Casual Listener

i cant switch back to unlimited from preimum i need help  

tanisha

Casual Listener

489 Views

2 replies

0 likes

  • 489 Views
  • 2 replies
  • 0 likes

Can I limit playlist visibility

I have a premium edition of Spotify. I want to show only limited playlist on my ipod. Is that possible, if so, how do I do that?

Newbie

I have a premium edition of Spotify.  I want to show only limited playlist on my ipod.  Is that possible, if so, how do I do that?

Sailoreal

Gig Goer

415 Views

2 replies

0 likes

  • 415 Views
  • 2 replies
  • 0 likes

Login problems on LG TV

I have a spotify user name (all numbers) and password. They work fine on my laptop. But the user name does not work on the spotify app on my LG "smart" TV. Why not? Do I have to get a different account for the TV? That would be silly.

Visitor

I have a spotify user name (all numbers) and password.  They work fine on my laptop. But the user name does not work on the spotify app on my LG "smart" TV.   Why not?  Do I have ...

MattSuda

Spotify Star

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Solved!! Trial premium

Hi there,I recently decided to try spotify - but the premium trial seems to have expired, about 2 weeks early.Just wondered why it would end early?

Casual Listener

Hi there, I recently decided to try spotify - but the premium trial seems to have expired, about 2 weeks early. Just wondered why it would end early?

thatcoolguyron

Casual Listener

358 Views

2 replies

0 likes

Account
Premium
  • 358 Views
  • 2 replies
  • 0 likes

Can't change my country

Hello guys, recently my account is in offline mode all the time because it says that i need to change the country to where i live. When ive registered it automatically set to USA for some reason and now i cant change it, therefore i can't use spotify...

Newbie

Hello guys, recently my account is in offline mode all the time because it says that i need to change the country to where i live. When ive registered it automatically set to USA for some reason and ...

MattSuda

Spotify Star

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Solved!! Keep getting charged even though my account is free

I've been charged four times and my account doesn't even have premium. What's going on

Newbie

I've been charged four times and my account doesn't even have premium. What's going on

MattSuda

Spotify Star

396 Views

2 replies

0 likes

  • 396 Views
  • 2 replies
  • 0 likes

Solved!! Implement a way to transfer from a Spotify account created using Facebook to a Spotify only account

please help my Facebook account is been deleted and i have changed the account into a page now i don't have my premium account anymore there is no way i can get into it without that Facebook account please help me

Newbie

please help my Facebook account is been deleted and i have changed the account into a page now i don't have my premium account anymore there is no way i can get into it without that Facebook acc...

JoeThomas

Community Legend

357 Views

1 replies

0 likes

Account
  • 357 Views
  • 1 replies
  • 0 likes

Hijacked Hacked Account, but Spotify does nothing

Anyone else had this problem? My account has been Hijacked, Hacked for 3 weeks and despite over 10 emails spotify has done nothing.

Casual Listener

Anyone else had this problem?   My account has been Hijacked, Hacked for 3 weeks and despite over 10 emails spotify has done nothing.

coustoe

Casual Listener

424 Views

5 replies

0 likes

  • 424 Views
  • 5 replies
  • 0 likes

Charged twice in January

I have been charged £9.99 twice in the month of January for a spotify payment. The dates are the 26th of January 2015 and the 29th of January 2015. I would like to request a full refund of £9.99.

Casual Listener

I have been charged £9.99 twice in the month of January for a spotify payment. The dates are the 26th of January 2015 and the 29th of January 2015. I would like to request a full refund of £9.99.

OviiiOne

Community Legend

290 Views

3 replies

0 likes

Account
  • 290 Views
  • 3 replies
  • 0 likes

Lost my playlists

Hi, I recently downloaded the desktop spotify app and logging into it made me lose my playlists on the web and in the app. I tried logging in with the username and password and with the facebook account. On my phone I still have my playlists. Thanks!

Newbie

Hi,   I recently downloaded the desktop spotify app and logging into it made me lose my playlists on the web and in the app. I tried logging in with the username and password and with the fa...

Taylor

Community Legend

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes

Solved!! My Spotify account is linked to facebook . I need to delete my fb . How can I delete account

I need to delete my fb account . How do I delete spotify so I can set up again using an email address and username instead of fb please ?

Newbie

I need to delete my fb account . How do I delete spotify so I can set up again using an email address and username instead of fb please ?

JoeThomas

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Code not working

I have recently tried to get spotify premium through the times. Original code is already being used by someone else and now they have given me a new code to redeem. Still doesn't. Times suggested I contact spotifyyself to see if you can help me?

Casual Listener

I have recently tried to get spotify premium through the times. Original code is already being used by someone else and now they have given me a new code to redeem. Still doesn't. Times suggested I c...

Taylor

Community Legend

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Solved!! Can't change email

Hello, For Spotify, I use my Facebook credentials to login but when I try to change my email, it wouldnt let me, saying its the wrong password. Im assuming its my facebook password I need to change my email, but I have tried my other passwords also w...

Casual Listener

Hello,   For Spotify, I use my Facebook credentials to login but when I try to change my email, it wouldnt let me, saying its the wrong password. Im assuming its my facebook password I need ...

Jordi

Community Legend

690 Views

4 replies

0 likes

Account
Login
  • 690 Views
  • 4 replies
  • 0 likes

Solved!! Website wont display student verify screen; attempting to merge premium to student discount

To start... United States customer, United States student. Ok I have premium service my renewal is early march so I have time to submit my student verify info. T&Cs of student offer state if I verify early my current month completes and then my disco...

Newbie

To start... United States customer, United States student. Ok I have premium service my renewal is early march so I have time to submit my student verify info.   T&Cs of student offer ...

JoeThomas

Community Legend

574 Views

4 replies

0 likes

Account
Subscription
  • 574 Views
  • 4 replies
  • 0 likes

PLAYLIST DISSAPEARED

one of my playlists vanished, i don't think I deleted it. When I try to recover it, it says there was a problem and check back later. It has said that for a few days now...

Newbie

one of my playlists vanished, i don't think I deleted it.  When I try to recover it, it says there was a problem and check back later.  It has said that for a few days now...

MattSuda

Spotify Star

188 Views

1 replies

0 likes

  • 188 Views
  • 1 replies
  • 0 likes

Merged FB Account and Spotify existing account. I don't want that.

Hi, I used spotify and registered as a new user instead of using my facebook account. I'm using this already for 2 months I guess? But now I decided to use my facebook account but after I signed in using my fb account, there's this new window that po...

Newbie

Hi, I used spotify and registered as a new user instead of using my facebook account. I'm using this already for 2 months I guess? But now I decided to use my facebook account but after I signed in u...

MattSuda

Spotify Star

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Premium ran out early?

So on the receipts on my spotify account I was told: Duration: Your premium subscription expires on August 14, 2015. i can supply the order number and other details to prove it. please help

Newbie

So on the receipts on my spotify account I was told:  Duration: Your premium subscription expires on August 14, 2015. i can supply the order number and other details to prove it...

MattSuda

Spotify Star

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Can't activate NUS Extra discount

Hi guys, I was hoping for some help? I've recently acquired my NUS Apprentice Extra card and was naturally quite happy to learn Spotify had a student offer. However, I can't get it to work. Thing is, I've tried EVERYTHING to get it to work. I click o...

Regular

Hi guys,   I was hoping for some help? I've recently acquired my NUS Apprentice Extra card and was naturally quite happy to learn Spotify had a student offer. However, I can't get it to ...

MattSuda

Spotify Star

865 Views

1 replies

0 likes

  • 865 Views
  • 1 replies
  • 0 likes