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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81470 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656402 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
737446 Views
18 replies
29 likes
I had a Premium Subscription for $9.99. I used a Xmas giftcard to cover 1 months subscription. Now, I need to restart premium subscription for $12.99. What's the point of using gift cards if you are penalized. Please reinstate my $9.99/month subscrip...
I had a Premium Subscription for $9.99. I used a Xmas giftcard to cover 1 months subscription. Now, I need to restart premium subscription for $12.99. What's the point of using gift...
Community Legend
196 Views
1 replies
0 likes
I followed the instructions on how to cancel my premium subscription but I am encountering a problem. There is no option to cancel my subscription from the "manage my subscription" page I was directed to. I was definitely charged for the premium acco...
I followed the instructions on how to cancel my premium subscription but I am encountering a problem. There is no option to cancel my subscription from the "manage my subscription" page I was di...
Community Legend
385 Views
1 replies
0 likes
please help me, today i payed the 0,99€ premium pack, and its says mi subscription will be renovated the next month... how?? return my money.. thief's!!!!
please help me, today i payed the 0,99€ premium pack, and its says mi subscription will be renovated the next month... how?? return my money.. thief's!!!!
Community Legend
180 Views
1 replies
0 likes
I have premium account in my homeland Turkey but i cant use it in switzerland. Why I cant change my country with editting profile page at spotify. What should i do?
I have premium account in my homeland Turkey but i cant use it in switzerland. Why I cant change my country with editting profile page at spotify. What should i do?
Community Legend
269 Views
1 replies
0 likes
I am a Spotify premium subscriber, firstly in Australia and now in USA. I changed my fbook profile country and I was being charged USD9.99 per month. Recently my fee rose to USD12.99 per month. Does anyone know why? Does anyone know what I can do abo...
I am a Spotify premium subscriber, firstly in Australia and now in USA. I changed my fbook profile country and I was being charged USD9.99 per month. Recently my fee rose to USD12.99 per m...
Community Legend
600 Views
2 replies
0 likes
Hi Spotify, Recently, I had 5 pounds account for very long time. Then, deicded to switch to Premium. I didn't find any advantages of this and decided to switch back, but option isn't available anymore. Is there a way to return as fiver? BR, Roman
Hi Spotify, Recently, I had 5 pounds account for very long time. Then, deicded to switch to Premium. I didn't find any advantages of this and decided to switch back, but option isn't avail...
Community Legend
515 Views
2 replies
0 likes
I search in the community for this problem for quite some time but I just cant find a solution for my issues first I tried to connect my spotify to facebook but it just pop out a blank box and jump to a website and say "OK" I've no idea what happen h...
I search in the community for this problem for quite some time but I just cant find a solution for my issues first I tried to connect my spotify to facebook but it just pop out a blank box and ju...
Spotify Star
400 Views
2 replies
0 likes
Hi, can anybody tell me how to change to country settings in spotify free? I have just moved to France but it's impossible to change the country. Spotify tells me to change my country setting via facebook profile but when I do that nothing is happeni...
Hi, can anybody tell me how to change to country settings in spotify free? I have just moved to France but it's impossible to change the country. Spotify tells me to change my country setting via fac...
Spotify Star
442 Views
2 replies
0 likes
Ho cambiato telefono e non riesco ad accedere al mio account dal nuovo telefono pago con Vodafone qualcuno saprebbe aiutarmi?
Ho cambiato telefono e non riesco ad accedere al mio account dal nuovo telefono pago con Vodafone qualcuno saprebbe aiutarmi?
Spotify Star
374 Views
3 replies
0 likes
I have a login for Spotify with my facebook account. I would rather change this for a login without facebook. How can I change this?
I have a login for Spotify with my facebook account. I would rather change this for a login without facebook. How can I change this?
Spotify Star
439 Views
3 replies
0 likes
I forgot to update my nus extra number on spotify in time, can I get a refund for the month I just paid.
I forgot to update my nus extra number on spotify in time, can I get a refund for the month I just paid.
Spotify Star
417 Views
3 replies
0 likes
I'm having trouble getting the US student discount. Instead of asking for my college or anything like that, it takes me directly to the payment page where it says I'll be paying 9.99 per month. I've spent about an hour trying different methods to get...
I'm having trouble getting the US student discount. Instead of asking for my college or anything like that, it takes me directly to the payment page where it says I'll be paying 9.99 per month. I've ...
Spotify Star
194 Views
1 replies
0 likes
I accidentally logged out and Spotify isn't recognizing my username. I logged back in with my Facebook and my music list is gone! Help!
I accidentally logged out and Spotify isn't recognizing my username. I logged back in with my Facebook and my music list is gone! Help!
Spotify Star
238 Views
1 replies
0 likes
I've had a spotify account for over 2 years (Premium) and today I'm on the app on my phone and the search box has dissapeared. Nothing has changed since yesterday, when it was working perfectly. Now when I go to browse the only option I have is to lo...
I've had a spotify account for over 2 years (Premium) and today I'm on the app on my phone and the search box has dissapeared. Nothing has changed since yesterday, when it was working perfectly. &n...
Casual Listener
1114 Views
2 replies
3 likes
Hi I seem to have two accounts - 1 old premium account and 1 free account. When I try to login with the pro account number it forces me to login using facebook. When I do this it then takes me to the free account. I'm thinking I may have somehow crea...
Hi I seem to have two accounts - 1 old premium account and 1 free account. When I try to login with the pro account number it forces me to login using facebook. When I do thi...
Spotify Star
260 Views
2 replies
0 likes
I can't use spotify few months... But constantly getting money from my credit card. I can't facebook login. I click the facebook login button and i see this error from web browser-> "Spotify desktop client communication failed." and after this error ...
I can't use spotify few months... But constantly getting money from my credit card. I can't facebook login. I click the facebook login button and i see this error from web browser-> "Spotify d...
Regular
73611 Views
5 replies
0 likes
When I upgraded to premium in December it was on the 3month free deal. i was charged the following month, why?
When I upgraded to premium in December it was on the 3month free deal. i was charged the following month, why? ...
Community Legend
215 Views
1 replies
0 likes
For reason I'm being charged for 2 subscriptions. I didn't subscribe twice. A few months ago a got a message that my subscription had run out, even though I was sure I had renewed it not long before. Your site provides such little info about my subsc...
For reason I'm being charged for 2 subscriptions. I didn't subscribe twice. A few months ago a got a message that my subscription had run out, even though I was sure I had renewed it not long before....
Community Legend
189 Views
1 replies
0 likes
Hey guys, i have 2 spotify accounts(both premium). One is mine and the other belongs to a friend of mine (he is not good with computers so i manage his account and payment stuff). About three months ago i "upgraded" my own account to a student level ...
Hey guys, i have 2 spotify accounts(both premium). One is mine and the other belongs to a friend of mine (he is not good with computers so i manage his account and payment stuff). About three mon...
Community Legend
524 Views
2 replies
0 likes
Hello, I was wondering if I wanted to get the NUS Student discount for spotify, would I have to make a new account? Because when I click on the discount it still says £9.99 a month and if I can get the student discount it will help cause I have to pa...
Hello, I was wondering if I wanted to get the NUS Student discount for spotify, would I have to make a new account? Because when I click on the discount it still says £9.99 a month and if ...
Community Legend
196 Views
1 replies
0 likes
