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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80401 Views

9 replies

2 likes

Account
Login
  • 80401 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653828 Views

13 replies

4 likes

Account
  • 653828 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734271 Views

18 replies

29 likes

  • 734271 Views
  • 18 replies
  • 29 likes

Superuser Contribution Stop spamming account with Premium offers as already premium user

PlanPremium FamilyCountryItalyDeviceDesktop My Question or IssueAs a Premium member, would be nice to not have this box.

Casual Listener

Plan Premium Family Country Italy Device Desktop   My Question or Issue As a Premium member, would be nice to not have this box.  

Katerina

Spotify Legend

977 Views

3 replies

0 likes

Account
Premium
  • 977 Views
  • 3 replies
  • 0 likes

Account taken over

PlanPremiumCountryUKDeviceiPhone XRMy Question or IssueHi all - this is likely a question that has been answered before (apologies if it is!) but I couldn’t find the answer. If anyone can point me in the right direction I’d appreciate! So, my account...

Newbie

Plan Premium Country UK Device iPhone XR My Question or Issue Hi all - this is likely a question that has been answered before (apologies if it is!) but I couldn’t find the answer. If anyone c...

Emilia_8

Community Legend

457 Views

1 replies

0 likes

Account
Login
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account get hacked

Someone else useing my account and i cant kick him out plssss helpppp meeee

Newbie

Someone else useing my account and i cant kick him out plssss helpppp meeee

Mario

Spotify Legend

440 Views

2 replies

0 likes

Account
Security
  • 440 Views
  • 2 replies
  • 0 likes

Solved!! My email with a premium duo account has been disabled, and I forgot the password to change it.

Premium DuoBrazilSamsung A30 I signed the Premium Duo account with an email that was disabled. I do not remember the password for this account and I have no way to change it, since to do this, I would need to access my email. I was wondering if it is...

Visitor

Premium Duo Brazil Samsung A30   I signed the Premium Duo account with an email that was disabled. I do not remember the password for this account and I have no way to change it, since to do...

Maxim

Spotify Star

1880 Views

2 replies

0 likes

Account
Login
Other
Premium
  • 1880 Views
  • 2 replies
  • 0 likes

Someone is trolling our band's profile

Hi! someone is apparently trolling our artist's profile (our band's name is Billow), releasing songs that have been obviously made in like 30 minutes with mocking titles (Billow - Pillow). We have a suspicion that the songs were not made by different...

Visitor

Hi!   someone is apparently trolling our artist's profile (our band's name is Billow), releasing songs that have been obviously made in like 30 minutes with mocking titles (Billow - Pillow). ...

Maxim

Spotify Star

426 Views

1 replies

0 likes

Other
  • 426 Views
  • 1 replies
  • 0 likes

Moved to another country and can't acces their music

Hello!I'm subscribed to the family plan back in Spain and I have moved to Japan for studying for 1 year. My family still pays the plan and I haven't had any problems with it so far. However, there are some Japanese artists that I can't listen to thei...

Visitor

Hello! I'm subscribed to the family plan back in Spain and I have moved to Japan for studying for 1 year. My family still pays the plan and I haven't had any problems with it so far. However, there ...

Maxim

Spotify Star

436 Views

1 replies

0 likes

Account
Premium
  • 436 Views
  • 1 replies
  • 0 likes

Reactivate Premium Family Account from my wife

Hi, i have got a Premium Family account on my name. My wife is on my plan with another family account. She had troubles with her phone and now her family account is gone. When she opens the Spotify app she is asked to login. My question now: What can...

Visitor

Hi,    i have got a Premium Family account on my name. My wife is on my plan with another family account. She had troubles with her phone and now her family account is gone. When she open...

OneByBoo

Roadie

841 Views

1 replies

0 likes

Account
  • 841 Views
  • 1 replies
  • 0 likes

my account has been hacked

   need help 

Visitor

      need help 

AdamDamon

Spotify Star

433 Views

1 replies

0 likes

Account
  • 433 Views
  • 1 replies
  • 0 likes

Delete Hulu on spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

715 Views

1 replies

0 likes

Account
Subscription
  • 715 Views
  • 1 replies
  • 0 likes

Updating payment details

Plan PremiumFree/PremiumCountry Canada Device Samsung Galaxy 10S and laptop(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android, Windows10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am trying to update the exp...

Visitor

Plan Premium Free/Premium Country Canada   Device Samsung Galaxy 10S and laptop (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android, Windows10 (iOS 10, Android&nb...

Billy-J

Spotify Star

565 Views

1 replies

0 likes

Premium
  • 565 Views
  • 1 replies
  • 0 likes

Login problem

spotify hasn’t sent me the email for the password change, i hard already write 3 Times on the client service, i’m verY disappointed For this problem

Casual Listener

spotify  hasn’t sent me the email for the password change, i hard already write 3 Times on the client service, i’m verY disappointed For this problem

Billy-J

Spotify Star

729 Views

4 replies

0 likes

Account
Premium
Security
  • 729 Views
  • 4 replies
  • 0 likes

Superuser Contribution This isn't my account - where did it go?

One day my password wouldn't work (using the Windows app on PC) so I did a password reset, however now when I log in the account name is different (a long number) and all my saved playlists, albums etc are gone. If I try resetting my password using m...

Visitor

One day my password wouldn't work (using the Windows app on PC) so I did a password reset, however now when I log in the account name is different (a long number) and all my saved playlists, albums e...

Katerina

Spotify Legend

460 Views

3 replies

0 likes

Account
Security
  • 460 Views
  • 3 replies
  • 0 likes

Solved!! Can't sign in using email and password

PlanFree/PremiumCountry DeviceIphone,Laptop,DesktopOperating SystemWindows10,IOS,Mac OS My Question or IssueWhen i first created my account i used to login with facebook, i do not have facebook anymore for years, everytime i need to login to spotify ...

Visitor

Plan Free/Premium Country   Device Iphone,Laptop,Desktop Operating System Windows10,IOS,Mac OS   My Question or Issue When i first created my account i used to login with facebook...

user-removed

Not applicable

754 Views

2 replies

0 likes

Account
Login
  • 754 Views
  • 2 replies
  • 0 likes

Login problems

I have an Australian Spotify premium account. I'm in Germany at the moment and stuck here during Corona. I logged out and wanted to log in again and now it tells me that I have to change my country because I'm longer in Germany than 14 days already. ...

Visitor

I have an Australian Spotify premium account. I'm in Germany at the moment and stuck here during Corona. I logged out and wanted to log in again and now it tells me that I have to change my country b...

OneByBoo

Roadie

564 Views

1 replies

0 likes

Login
Premium
  • 564 Views
  • 1 replies
  • 0 likes

How do I find out when I made my account?

Hello,I recently started using Spotify again after several years of not using it. I remember making my account sometime in 2010 or 2009, but I just want to know when I created my account so I can "celebrate" it, haha! I couldn't find it on the websit...

Visitor

Hello, I recently started using Spotify again after several years of not using it. I remember making my account sometime in 2010 or 2009, but I just want to know when I created my account so I c...

Billy-J

Spotify Star

2102 Views

1 replies

0 likes

Account
Other
Premium
  • 2102 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot edit Profile

Hey there, I tried to edit my profile in the edit profile section ("Profil bearbeiten" on the german website). In particular, I tried to untick the sharing of registration data thing. But when I click the save button it gives me an error saying that ...

Casual Listener

Hey there,   I tried to edit my profile in the edit profile section ("Profil bearbeiten" on the german website). In particular, I tried to untick the sharing of registration data thing. But wh...

Elena

Moderator

2146 Views

7 replies

0 likes

Account
  • 2146 Views
  • 7 replies
  • 0 likes

Why can't I edit my playlists anymore?

PlanPremium Family CountryGermany Operating SystemAndroid My Question or IssueHello! A few days ago I logged out of my account. When I logged back in, all my playlists were gone. I still can find them through the search bar but I can't edit them anym...

Visitor

Plan Premium Family    Country Germany   Operating System Android   My Question or Issue Hello! A few days ago I logged out of my account. When I logged back in, all my ...

Billy-J

Spotify Star

1533 Views

1 replies

0 likes

Account
  • 1533 Views
  • 1 replies
  • 0 likes

Losing access to Facebook-created account

Hi folks, I have two Spotify accounts. The first one is a Facebook-created account that contains most of my music and the second is an email-created account. For a few years, I was able to access both separately, though I usually just used the FB acc...

Visitor

Hi folks,    I have two Spotify accounts. The first one is a Facebook-created account that contains most of my music and the second is an email-created account. For a few years, I was abl...

OneByBoo

Roadie

536 Views

1 replies

0 likes

Account
Free
Login
  • 536 Views
  • 1 replies
  • 0 likes

Unknown people logging into account

PlanFreeCountryUnited statesDevice iPhone xOperating System(iOS 13.5 My Question or Issueover the last week or 2, I’ve gotten over 10 emails from Spotify informing me that unknown users from all over the world are logging into my Spotify account. I’v...

Casual Listener

Plan Free Country United states Device iPhone x Operating System (iOS 13.5   My Question or Issue over the last week or 2, I’ve gotten over 10 emails from Spotify informing me that un...

Billy-J

Spotify Star

927 Views

3 replies

0 likes

Account
Other
  • 927 Views
  • 3 replies
  • 0 likes

Changing of Email Address

Hi, I submitted a contact form to spotify support about my issue. However, they use and sent the support ticket through the mail I don't have access anymore. I don't have access anymore on the associated mail to my spotify account, luckily for me, I ...

Casual Listener

Hi, I submitted a contact form to spotify support about my issue.   However, they use and sent the support ticket through the mail I don't have access anymore.   I don't have access any...

MauriceMV

Spotify Star

549 Views

1 replies

0 likes

Account
  • 549 Views
  • 1 replies
  • 0 likes