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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83207 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104123 Views
10 replies
3 likes
Hi,I have upgraded to Premium, but i still have the free version. I have already tried what's recommended: signing out, uninstalling and reinstalling etc. Can anyone suggest how to solve this? It's so frustrating!!!!
Hi, I have upgraded to Premium, but i still have the free version. I have already tried what's recommended: signing out, uninstalling and reinstalling etc. Can anyone suggest how to solve this? It's...
Spotify Star
248 Views
1 replies
0 likes
Dear Spotify-Team, Klarna wrote me an email 1 week ago, stating that I subscribed for a spotify premium account with an email adress that I don't use for spotify premium. This email adress belongs to me but I don't use it to listen to Spotify. I alre...
Dear Spotify-Team, Klarna wrote me an email 1 week ago, stating that I subscribed for a spotify premium account with an email adress that I don't use for spotify premium. This email adr...
Casual Listener
805 Views
6 replies
0 likes
Hi A few questions:How to I contact Spotify (and not by slow as hell e-mail) ?How to I proove I am the account holder with them? (give them my card details over the phone?)Why cant you phone them?Do they have staff?Why is there website so perthetical...
Hi A few questions: How to I contact Spotify (and not by slow as hell e-mail) ? How to I proove I am the account holder with them? (give them my card details over the phone?) Why cant you...
Spotify Star
406 Views
2 replies
0 likes
I was doing the Free 30 day trial and my renewal date was 3-17-2015...I canceled my subscription on 3-16-15. I open up Spotify this morning and realized that I still have premium. So, I look at my account and my renewal date is now april 17th...So ob...
I was doing the Free 30 day trial and my renewal date was 3-17-2015...I canceled my subscription on 3-16-15. I open up Spotify this morning and realized that I still have premium. So, I look at my ac...
Spotify Star
849 Views
4 replies
0 likes
Hi, my account seems to have been hacked, I already opened a ticket 02599642 a few days ago but no reaction from Spotify. Not very assuring. I tried resetting my password, but the contact mail adress seems to have been changed. Kind regardsJohannes
Hi, my account seems to have been hacked, I already opened a ticket 02599642 a few days ago but no reaction from Spotify. Not very assuring. I tried resetting my password, but the contact ma...
Not applicable
559 Views
3 replies
0 likes
Hey, I have premium Account with T Mobile Music Option. Since today I am free member. At T Mobile the link is working with my profile. in the ios app it says free and the playlists are gone. What to do? I clicked on the test abo and hoped it will rec...
Hey, I have premium Account with T Mobile Music Option. Since today I am free member. At T Mobile the link is working with my profile. in the ios app it says free and the playlists are gone....
Spotify Star
228 Views
1 replies
0 likes
I upgraded to premium when it was 99 cents for 3 months, planning to cancel the subscription so as not to be charged after that. I was supposed to be charged tomorrow, but I received a notification that my card was charged today (March 3) betweeen 5:...
I upgraded to premium when it was 99 cents for 3 months, planning to cancel the subscription so as not to be charged after that. I was supposed to be charged tomorrow, but I received a notification t...
Spotify Star
1373 Views
6 replies
1 likes
I canceled my spotify 3 months ago as i cannot afford to pay the bills each month and i let last month slide because i thaught i ended my subcription wrong or something, but i know for a fact i did it correct this time and its still charged me.I real...
I canceled my spotify 3 months ago as i cannot afford to pay the bills each month and i let last month slide because i thaught i ended my subcription wrong or something, but i know for a fact i did i...
Spotify Star
301 Views
3 replies
0 likes
Hi, I have moved to another country and am unable to change that without entering credit card details, which I dont currently have. Is there any way to change settings without it? I was living in the US but moved to Australia a few months ago. Thanks...
Hi, I have moved to another country and am unable to change that without entering credit card details, which I dont currently have. Is there any way to change settings without it? I was livi...
Spotify Star
253 Views
1 replies
0 likes
Hi- I was a former contract employee at Google and had my Spotify account associated with that email account. Unfortunately, I cannot reset my password due to this association - what can I do?
Hi- I was a former contract employee at Google and had my Spotify account associated with that email account. Unfortunately, I cannot reset my password due to this association - what can I d...
Community Legend
404 Views
3 replies
0 likes
I've been using spotify premium for 7 months now in Malaysia and I can't live without it now. I've always used the credit card from south korea to pay for the premium until this morning when it suddenly said that the card I used is from non spotify c...
I've been using spotify premium for 7 months now in Malaysia and I can't live without it now. I've always used the credit card from south korea to pay for the premium until this morning when it sudde...
Spotify Star
423 Views
1 replies
0 likes
Hey all! I'm trying to buy premium NUS student discount however when I follow the link it says This feature is currently unavailable. Please try again later. Any ideas? Thank you!
Hey all! I'm trying to buy premium NUS student discount however when I follow the link it says This feature is currently unavailable. Please try again later. Any ideas? &n...
Spotify Star
259 Views
1 replies
0 likes
I have tried to renew my subscription to premium using the NUS discount link, yet when I paid the receipt says I am still to be charged the full £9.99/ month. I cannot find a way to get the discount, how do I do this and will I still have to pay £9.9...
I have tried to renew my subscription to premium using the NUS discount link, yet when I paid the receipt says I am still to be charged the full £9.99/ month. I cannot find a way to get the discount,...
Spotify Star
246 Views
1 replies
0 likes
Hello Everyone, I had a question about the student discount and I was wondering if anyone could help me with it. I just came off a three month Spotify promotion that they offered for 99 cents, and I've been trying to get on their student discount pro...
Hello Everyone, I had a question about the student discount and I was wondering if anyone could help me with it. I just came off a three month Spotify promotion that they offered for 99 ce...
Spotify Star
605 Views
7 replies
2 likes
I'm having the same problem. I'm trying to upgrade to premium with the student discount and after I put in all my information it starts from the beginning and say to try again.
I'm having the same problem. I'm trying to upgrade to premium with the student discount and after I put in all my information it starts from the beginning and say to try again.
Spotify Star
227 Views
1 replies
0 likes
Whenever I try and redeem my student discount it does not work. I click on the link provided by spotify to get the discount, and when I put in my login information nothing about upgrading to student discount shows up and I am just taken to my normal ...
Whenever I try and redeem my student discount it does not work. I click on the link provided by spotify to get the discount, and when I put in my login information nothing about upgrading to student ...
Spotify Star
385 Views
1 replies
0 likes
Not sure what's going on but one of my playlist I recently created is not appearing in my account. The playlist is called Party Mode Engaged. It's not appearing in my deleted playlist either so I think this is a Spotify issue. Whats going on?
Not sure what's going on but one of my playlist I recently created is not appearing in my account. The playlist is called Party Mode Engaged. It's not appearing in my deleted playlist either so I thi...
Spotify Star
221 Views
1 replies
0 likes
I got a $30 Spotify prepaid card, and when I enter it the code is invalid. I used Google Chrome on Windows 7 and triple checked the code, no luck.
I got a $30 Spotify prepaid card, and when I enter it the code is invalid. I used Google Chrome on Windows 7 and triple checked the code, no luck.
Spotify Star
320 Views
1 replies
0 likes
Hello. I'm new to Spotify and I would like yo know a few things1. When I follow someone's playlist, and then unfollow it, does it automatically notify the creator about my activity?2. If for example, I want some of the songs in another user's playlis...
Hello. I'm new to Spotify and I would like yo know a few things 1. When I follow someone's playlist, and then unfollow it, does it automatically notify the creator about my activity? 2. If for exam...
Spotify Star
7926 Views
1 replies
0 likes
I'd like to know if Spotify can free up my email so I can recreate an account with it, Case Number 02592396
I'd like to know if Spotify can free up my email so I can recreate an account with it, Case Number 02592396
Spotify Star
360 Views
1 replies
0 likes
