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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
hi i have this error trying to link my account with my facebook aaccount. please, help me.
Someone please help! So I found out late in the game, after getting completely hooked to Spotify, that my Facebook account and my Spotify were linked. This meant that if I canceled Facebook, I would no longer be able to access my Spotify account beca...
Hi, I've a premium account on spotify with "". Facebook has introduced new rules and therefore i had to stop my Facebook account because we used this account for business. Hereby, this Faccebook account don't exist anymore, and now i can't login anym...
hi, i want to pay for premium. i clicked on the students deal for 5€ a month. i dont have a credit card or paypal account, so i chose klarna. when i put in my data and click on submit i'll get an error message that says: something is wrong, try again...
Please help me, somebody has hacked my account and is listening to my music and deleteing all my playlists, i have changed all my passwords gmail,facebook,spotify, but he still can reach my account!!!!
I deleted my facebook account and now i can't use Spotify anymore. i somehow guessed i was using my email linked to my spotify account because i've been using spotify since 2012, somehow i just thought that facebook login wasn't even available when i...
When I launch Spotify on my home laptop, the interface loads but the profile information does not. Unknown User instead and just keeps spinning a circle trying to login. No error message. Nothing. I did uninstall application and reinstalled it but th...
Hey!I was sitting and listening to music from my Starred list, switched to some random album outside the playlist, went in again to Starred playlist, and then all of my tracks except 48 songs were gone! I had about 1200 songs in there! When I doublec...
Hi,I tried raising a support ticket, but it's been a few days with only one response from Spotify saying a specialist will respond soon..... they haven't.Basically somebody has hacked into my account and changed the password, email and phone number a...
i cant connect my spotify to my facebook when i click on connect to facebook on the desktop app it just leads me to a page that says "OK" and then when i look back at my spotify it asks me to connect to it again.
So I recently had my Premium subscription lapse and had to resign up. Previously I had 2 famliy members added to my subcription for the discounted price of $5/each. I went ahead and renewed my Premium subscription today but did not see where to add f...
We are currently paying for 3 seperate premium plans for the people in my family. I see on the upgrade options that the family plan is only for users that are not currently premium members. How can I consolidate the three accounts into a single famil...
Why did I get charged $9.99 for Premium if I already cancelled Free Trial before it's expired?! I want a refund.
I am having issues with obtaining student discount, I have accessed it through the NUS site which then takes me to the spotify site, I enter my details and then finally it asked for the password again which will confirm the £4.99 fee. It then states ...
So I'm trying to get Spotify Premium for myself using the student discount. I've never had Premium before, and this discount gave me a reason to get it. I've already verified that I'm a student, put my credit card information in and everything, but e...
I have been trying to cancel subscription even put a stop payment through my bank and was still charged. now I'm in the negative and don't have the money to pay overdraft fees. I want my refund now!!!!!
I have discovered I am being charged £4.99 for unlimited on the 2nd of each month AND Premium on the 15th. As far as I am aware I only have one account and upgraded recently to premium - can you investigate?
Hi, I noticed today that someone have taken over my spotify account. He deleted all my music and change the email adress to I have tried to take the account back but he has changed the password, but I can still login with my facebook-acount. So my qu...
I canceled my account (yes through all 5 clicks to do it) and was charged for premiumum today. Anyone know how I can get a refund?
I have been charged twice for well over six months and not getting any joy from Spotify to resolve. I think I have two premium accounts but only use this one. Last case number was # 02445687: if someone could help me I would really appreciate it. Tha...